Staff is not welcoming and service slow. Food is not any better than local takeout restaurants and twice as expensive. We will not go back.
Baked papaya and teriyaki chicken great
Excellent food. We arrived at 7:15 and earlier reservations hadn’t left so we had quite a wait. But we sat outside and it was very pleasant.
Great food, great service.
We always look forward to eating at Monstera.
It didn’t help that our waiter knew close to nothing about a complicated sushi menu. Not being experts, we finally got an order in. Only two thirds of it arrived. The rest we had to ask for and by the time it came, we were ready to leave. The food was good, but not great and also expensive. The experience was awful.
Outstanding food - VERY fresh and well-prepared. Braised beef was delicious and literally tender enough to eat with chopsticks.
Food was mediocre, at best. The restaurant was nearly empty yet they sat us next to the door. When we asked to move they said the other tables were reserved (they weren’t- at least not for any party who came to the mostly empty restaurant). By the end of the meal, we had to track down the waitress for our check after she went MIA for 30 minutes. Even for tourist trap sushi this place was not up to standards.
It had been a while since we had eaten there and were craving noodles :) the food is always good there and the staff is friendly.
I was surprised the place was not crowded considering every other restaurant is packed at the coast because of Spring Break.
Had a reservation, we had to wait about 15 minutes for a table to be ready. Service was slow. Seemed to only have two servers for the whole place. Presentation of plates was just okay, not as beautiful as in the past. We had to wait a long time for waitress to ask us if we wanted a dessert. I did not give as big of a tip as usual due to the low level of service.
Date’s food came out 25 minutes before mine. Staff also got my order wrong, but I was too hungry to send it back and wait again. It’s a shame that service was so poor, food was pretty good.
Enjoy the menu. Never even got to sushi items as intended.
Will have to return.
What a find. The food was delicious and our server was friendly and helpful in suggesting items. We will definitely go back when we return to the Big Island.
We winter on the Big Island and this year found ourselves toggling back and forth between A-Bay Grill (Waikoloa Beach) and Monstera (Mauna Lani) according to mood. Monstera is a bit more pricey but the Asian Fusion selections are excellent - Opakapaka Sashimi for exanple. A-Bay is even more casual (think sports bar with outdoor patio) but their pupus and entrees are also great. In neither case can you go wrong.
Decent food, smaller portions, a bit pricey. Easy access, lots of parking
Paulie was our server and advised us well of the specials, which were amazing ! Fish is fresh and delicious, the people kind and expeditious. 👍👍 or in Hawaiian 🤙🤙
We have been long time fans and guests of Monstera since Norio opened the place. Their tuna tataki is always exceptional and something we look forward to enjoying. Often Paul is our waiter and he is awesome.
However, last night could not have been more disappointing. They were not crowded and the service (although NOT Paul was awful)! The food orders were forgotten and not sent in, drink orders took a very long time and the short rib was tough! We had no one check on our food and my husband had to go to the wait station for a knife in order to cut the short rib. This service and food was not the standard of the past.
If we choose to ever go again, I hope they work out these glitches that never happened when Norio was there and Paul was our waiter.
Temperature in dining room was freezing cold. Come prepared!
We chose Monstera based on location since we didn't want a long drive from our hotel at night
Japanese food was good and reasonably priced. Everything was very good but nothing was exceptional
As always the food was excellent. I had sunomono an sashimi. Fresh and delicious. My Mai Tai seemed weak. The service was very slow. Slower than we have experienced in the past.
Was incredible! One of the best meals I’ve ever had!
We love it here! It is a must do every time we are on the Big Island. Sushi is excellent, great value. Sushi bar is lively, always friendly. All around just a perfect casual night with excellent food and friendly atmosphere.
Special treat. The chef will cook a whole local fish with a few days' lead time. We've done this several times and really enjoyed it.
We have eaten at Monstera every year that we visit The Big Island and it never disappoints. wonderful menu, very friendly service - a real gem!
Monstera has very good food. Our server, Lydell, was great. Others, not so good. Food comes out at an interesting pace - we all had our entrees except one person. Makes for a difficult dining experience. We also booked earlier this time, as we were very rushed on our last visit. They really want you out the door at 9pm, so they should stop taking reservations after 7:30! Even though we started at 7pm, they were still mopping the floors and acting like we were holding them up. Too bad there is not better management, as the food is delicious.
Their reservation system accepted an 8:15 request from us (8:30 was also available). We were a few minutes late and arrived to find the place empty except for another couple who were just about to leave...then we were informed "The kitchen closes at 9. Anything you want must be ordered by then." Needless to say, this was a very rushed dinner! The food is always good there, but why take reservations at a time when you don't really want people to come? I certainly would not go back for dinner after 7:30!!!
Monstera never disappoints. Spicy Tuna Roll, excellent, Rainbow Roll, excellent. Servers helpful & friendly even when very busy. Excellent fresh fish.
Very nice restaurant. Service was fine. Unfortunately food was just okay. My yaki soba noodles were bland. I put wasabi and ginger in them from my husband's sushi. My husband's kimchi pork was tasty.
Staff is friendly and very helpful. Always enjoy our meal!
Excellent dining expierience and comfortable ambiance! Very close by Waikoloa Beach Resort and very well worth your time and money. Don't miss Monstera!!!
Received an email from OpenTable today. Email stated we did not eat there. We did eat there and had a wonderful dinner. For some reason the restaurant did not acknowledge that we ate at the sushi bar and we did not get credit for it. Please let me know how we can remedy this situation. When we got to the restaurant I told the person that we had an open table reservation and they said we could just go sit at the sushi bar.
Service was not good . Everything was so slow . We had ordered drinks before our meal and needed up receiving them well after finishing dinner.
Another wonderful dining experience at Monstera. Last week we went with our family including grandchildren & this week we went with good friends who did the ordering & introduced us to the most amazing seafood that we hadn't tried before . Both occasions were great . We will be back again !
Once again the food was absolutely delicious. Sashimi fresh & tasty. Tempura Shrimp Roll very good as was the California Roll & Spicy Ahi Roll. Good & Spicy! Their wasabi is the so good & super spicy. Service was great. We'll be back. Will ask for outdoor seating as the noise level inside was LOUD.
An early dinner with our family . Great food for all of us from Grandparents to grandchildren ! Loved it !
We come to Hawaii this time every year,& this is alway a place that we visit at least twice! Definitely a must stop if you love sushi! Side note try the seafood papaya....and always go with the servers suggestions!
Excellent Tuna Poke and sushi.
Always—ALWAYS—a special meal with great waitstaff. Don’t miss this if on Big Island.
Very good service, excellent food, fine presentation. Hawaii style comfort and casual ambience. Truly terrific.
The food here is very good and the service was great, we had a few sushi dishes and all were tasty we will be back.