Moe's Cantina River North

This was truly a horrible experience
The sight was terrible understaffed and nothing was done by the Manager on shift to ease the customer dissatisfaction

Horrible, we we never even afforded the opportunity to order dinner because there was no wait staff

Our server was great but she was too busy and couldn’t keep up. When we were ready to order, she was no where to be found. Again, not her fault. Plus the food came out at different times. When the last one got served, everyone else was finished eating. I don’t think I could convince the others that we were with to go there again.

Great experience

Terrible service. Tacos nothing to write home about. no water service. our poor waitress was just so frazzled and it wasn't even busy. cevice was served without a serving spoon, when asked for it we got a fork and a knife wrapped in a napkin. We were celebrating a friend's b day, they only had churros for dessert --on a Saturday night. Ended up walking to Eataly. will not be coming back. What a waste of beautiful space.

It was FREEZING cold

Came here for group drinks on a Monday evening, we couldn’t be happier with the choice of venue. Ambiance, wine list, service and food were all great, would definitely recommend their happy hour, we’ll worth it! Overall great place!

The guacamole was amazing. The service was great. The portions were large.

This is not a family spot for diner or a place to have a conversation with friends you have to scream to be heard. . good food, okay prices, limited beer selection. .

Food and drinks: delicious (however, drinks a bit pricey). Music at a decibel level comparable to a constant ambulance siren!

Good food and drinks. Friendly staff, efficient service. Loved the lettuce substitution for flour tortillas and the Moe's margarita.

Party of 8, 2 meals came out about 20 minutes later than the other meals. Some of our meals were cold when they came out. Staff was very apologetic and compensated us fairly, but will probably not be back

In hate to give harsh reviews. But this place did everything wrong. Everything. I don’t even know where to start. Service. Food. Atmosphere. They benefit from being one of a handful of casual-ish places in a high traffic afterwork area. As a result it felt like they were riding that wave and weren’t trying in any way, otherwise.

Nice friendly servers but inattentive and inept. Took an hour to bring meal after two reminders because server forgot to place our order.

Spicy should still have flavor. One dish was so hot but server wasn’t surprised. She saw we didn’t finish it and ask, “Too hot to eat again?” She made things right but shouldn’t have happened. Tings tacos were good but could have been fresher.

Ambiance nice, food good, overpriced, awful service!

Had family in from out of town. Waitress never came by besides to take our order and hand us the bill. Food was bland. There was a stem (no leaves or anything) in my cocktail. We sat with dirty dishes piled rather high on our table the entire meal.

Drinks aren’t very strong and the noise level is high. Food was good.

Worst service ever, food quality is one of the worst mexican, it is very loud , you can’t hear the what you talk.
Waited 20 mins for check to arrive, asked for water and never served

We have been taking groups to Moe's for a few years now, our out of town trainees love the apps, lobster tacos and the hanging meat skewers. Service is generally solid, Brittany is awesome for the larger groups she is very attentive to the needs of larger groups.

Everyone I was with really enjoyed their meals and the cocktails were also delicious. I recommend the Moe Mule. However, I do not recommend the de Flautus :) as that dish was not great. The guacamole is delish as well.

Very disappointed. We had a business dinner with the majority of the team from overseas. Everyone got carded upon entry. The 8 of use were seated at a pub table intended for 6. Drinks took over an hour to be served and 2 of us had white wine which was warm. We were going to order starters but after the drinks finally came, we decided to go ahead and start the dinner order instead. Dinner was mediocre - 2 of us ordered skewers and they insisted on hanging them on hangers - the table had no room for. I've eaten here before and was very happy this was not up to the prior quality of service - I was quite embarrassed.

The service was horrible. The specials listed on the website, were not accurate to what the server was telling us. The server took forever to bring drinks and food. Everyone’s food came and different times, by the time everyone got their food, it was cold. I will not be returning,huge disappointment.

Unfortunately we had terrible service, and inconsistent cocktails. Ambiance was fun and the food was pretty good.

I made a reservation well in advance for my group (which was during Neocon). First off, I was disappointed with the fixed/limited menu offering, and I should have been informed of this prior to our lunch reservation. Secondly, when the hostess took us to our table, there were other people (not from my group) seated at our table, so that was a bit awkward. My biggest issue, however, was the ridiculously slow service. It took way too long to get our drinks - I had to repeatedly ask for add'l chips and salsa, small plates and napkins, and several of my guests went without water. The most frustrating part, however, was the time that it took to have our order placed. We waited 40 minutes for our server to return to our table (and that was after 2 trips to the hostess stand asking for her to send our server to our table asap). Then it was another 30 minutes for the food to arrive (and again, I had to ask for place settings, salsa, and for another drink order). Two of my guests had to leave without finishing their lunches, as they had to get to an appt. at the Mart. It was very apparent that the restaurant was unprepared for and under-staffed. The food was mediocre. I would not suggest this restaurant to anyone that I know, and we won't be returning next year.

We went with a group, so their pitchers of margaritas were perfect for the occasion. The food was a bit overpriced though, and the service could have been a little more frequent.

Carne Asada Tacos were horrible!. Giant piece of gristle in one taco. Meat was tough and bland. Salsa was tasty, but had absolutely no heat. Al Pastor Tacos were better but seemed a bit undercooked, not raw but could have been cooked more. Again the Salsa did nothing for the Tacos we had. The cost overall did seemed high for what we got.

Did not appreciate that this was more of a nightclub than a restaurant. Incredibly loud but great food and drink menu!

I put in a note that it was my girlfriend birthday and nothing was said or done for her.

Our server was always no where to be found all most the entire night.She never brought out the dessert for the birthday person. Then later she says she can’t kitchen is closed. We could not find her for about 40min. 2 of
Our guests never got to even order their food. We even had to chase her down for the check and took another 30min to bring check to our table! We had to order drinks at the bar while searing at our table. Food was decent I liked it and drinks were tasty service needs to be stepped up a bit

Food was OK. Big portions but poor quality. Service was very poor. The waitress was non-existent except for when we initially sat down. She told us that chips and salsa was on its way to the table...and then we waited 10 minutes for them and we had to ask for them two more times. The same thing happened when we asked for another round of chips and salsa...except this time she told us the extra serving of salsa would be an extra charge. We agreed to the extra charge for the additional serving of salsa. Then the salsa came by itself with no chips. And we had to ask 2 people (server and bus boy) for more chips so we could eat the salsa. The place was virtually empty at 12:30 pm during lunch. Not surprised.

We had a great experience at Moe’s cantina- river north!
Easy simple menu, great taste, yummy, nicely priced drinks. The crowd is nice the music is great. Will recommend!

The service and food was good. The prices were a bit high.

Went there to celebrate my wife’s birthday and graduation. They advertise on their website $2 tacos and $3 drinks for happy hour; Saturday from 4-7. When we get there the server says that’s not accurate and tells me I’m wrong and must have been thinking of a different location (I confirmed that it indeed said River North). I was embarrassed because I told the whole group there would be this deal. Also, after asking for more chips and salsa we found out that we were charged $4 for each helping and we were never notified by our server that we would be charged. Overall the service was not good and I’m writing this review because my emails have gone unanswered for over a week now.

Busy, fun spot. Very large open space. Good taco choices. More bar than restaurant it seems as the weekend night wears on.

Food was ok but it seems to me the 2nd and 3rd margarita I had lacked alcohol.

I have never had a worse experience at Moes. We came with a large party to view a backetball game

Good fair. Service fair. You get a large basket of chips and like a 2 tablespoons serving of salsa but if you ask for more salsa, they charge you extra-ridiculous!!

This place was awful. If you want a drink you're going to wait 20 to 25 minutes. I don't know where the waitresses go. They kept saying it was busy. Not true. I went up to the bar and got a drink within 5 minutes. And it took our waitress 20 to 25 minutes. Couldn't even get refills on water. The music so was so loud you couldn't even hear or be able to talk to someone next to you. The only thing good about this place was the guacamole. Everything else was awful high price horrible portions the food was not good at all. Don't go to any of their other locations. Reviews are all the same awful can't find a drink for 20-25 minutes. This place will be closed in about a year or two

My tilapia fish tacos were dry. The service was decent - our server was kind but she seemed like the only one taking care of multiple tables so it was slow. Our water was filled only when we received the bill. If it weren’t for Spring Rewards I probably wouldn’t be coming back for dinner unless Its happy hour. This seems like a good place for drinks like margaritas (I regret not trying). I’ve also been here before later in the night and the environment is definitely Lots of fun.

I had my 30th Birthday dinner here and the environment was perfect. The music the food the people it was a really nice