Our waitress and food were amazing. The hostess took forever to find our reservation and then walked around with an iPad the entire time to see how far we were with our meal. We felt extremely rushed. I understand it was 4:30 on New Years but she could have tried to make it a little less obvious.
One of my fave places to hit on The Banks! Highly recommend to anyone and for visitors to the Queen City.
Everything was a great experience. We have been coming in New Year’Eve for the last 4 years.
There were 9 of us and last time they also seated us at the large table NOT by the window, which is right by the kitchen and has no desirable view. No biggie, though. It took a long time to get food - over an hour - which is semi-understandable since they were very busy and we had a "larger" group, but still too long of a wait. And upon receiving our food, there were several mistakes (my daughter got a plain cheeseburger which came loaded, my husband got steak with no butter on top and it came with the butter, my mother got tilapia without pico de gallo and guacamole, which came with it all, and our appetizer (pretzels) took about 45-50 minutes, which the server said should only take 2!) Our server was very polite and apologetic, but it still made for some unhappy diners. Overall, I generally have enjoyed Moerlein and will probably go back again, but if this had been our fist visit, I'm not so sure I'd be returning, and I doubt some from our party will want to dine there in the future.
Excellent! We had out of town guests in and the whole group thoroughly enjoyed our evening at Moerlein ! Great location at the heart of the city banks !
We met here with friends from the other side of town - it's a nice in between stop for us all. Both the food and the beer are good and reasonably priced. It has been a nice go to place for us when we are downtown. This is the first time we have made a reservation - all times between 5:15 and 8:30 were marked as full on open table so we ate early at 5:15 - the restaurant was not full at all. That was the only disappointment.
Love the view. The service and food were really good. As always.
Good food, great view and a great time!
Our server was very friendly and paid special attention to the 4 year old in the group. Glad that we made reservations and added time to eat before the show because the restaurant got busy quickly which slowed the service. The kids’ selections were disappointing. The kids’ pasta was very ‘herby’ and the 4 year old, normally a good eater, said she did not like it. The 7 year old ordered Mac and cheese and did not eat it. The adult food was good although the onion rings were not hot. Especially liked the Mole Stout.
Delicious meals, good beer, wonderful view, and good service made for an excellent evening.
Unfortunately, the food was the most disappointing part of the experience. Our server was great.
Food over-priced and good but not great.
We go fairly often. This trip was not the best. 3 out of 6 of us had steaks and they were way under cooked. The service was not as good as usual. That said we will be back and I am sure enjoy another dinner there.
Great ambiance with views of the Suspension bridge and Ohio River and Newport and Covington along with excellent service, good food and outstanding beer!
Friend came in front out of town and the girls wanted to get together for great evening!!!
Awesome food and service! We had a great experience and we plan to be back next Christmas Eve.
You can hardly hear yourself talk in this location. Food is average but Nice views. Service is not quick.
Our waiter was extremely slow and inattentive. I’ve been here numerous times and the food really was quite average this time. I’m not sure I’d bother coming back. The real disappointment came in that I requested a table by a window so my teenage children who had never been could be treated to the great view. Instead we were put behind a wall, with the view only visible if we stood. When bringing other first-time guests in the past, my request for a window table has always been granted. I was highly disappointed and apologized to my children for the lackluster food and lack of a view.
Pre-concert Family dinner
Great view and great food. Our table was along the windows over looking the Ohio River and Roebling Suspension Bridge. A great place to enjoy some of Cincinnati’s brewing history!
We went there for a special occasion. We were there in the middle of the day around 2 PM. Our food was awful no one liked any of their sandwiches. It was great service food not so tasty
We had a wonderful nighttime view of the Roebling Suspension Bridge (Cincinnati's finest) and very good service from a knowledgeable waiter. My food was good, however, two other members of our party said their food was just okay. Love this restaurant for the view and location, and the wide selection of beer.
Service was fantastic! Our waitress was friendly, helpful, and attentive. The view was wonderful. Veggies were a little lacking in flavor, but everything else was great.
Ridiculously loud. Almost unbearable to the point we could not hear our server and couldn’t have a regular conversation .
Food was ok. Drinks were ok. No wait , so that was the saving grace.
Very much enjoyed the customer service and food is good. Great for views of the river and bridge. Wish it wasn't so loud so I could enjoy the conversation when dining indoors.
The salmon and the steak were our favorites. The asparagus looked discolored as if it was a little old. But considering we had 7 meals, that was the only issue. Our server was great!
As always, the experience was great!
The food was outstanding!
Lovely restaurant with great food and good view of the river and bridges. Beautiful Christmas decorations and close to all the riverfront stadiums. Convenient parking below the restaurant.
Great atmosphere and great food!
Our group was there for a holiday get together. Our server was excellent and the food was delicious. Will be going back soon!
Our server had a party of 20 next to us and two other tables, needles to say: poor service and not really her fault. Had to ask other servers for drinks and had to seek her out to get the check. My soup was cold and so were my side dishes with my main course. Friend's salad had a lot of brown iceberg lettuce in it. Pretty forgettable experience. Not typical here as it's usually better.
We had a great time. The hostess was friendly and ushered us to the table we requested. Our server could not have been better. She was friendly, answered our questions (we had a lot) and made us feel special!! It was our group's Christmas Outing (our tennis group) and so we thank you for a wonderful evening.
Great view. Alot of Cincy history.
We stopped here as a group during Santacon in Cincinnati. We were able to sit immediately in the beer garden. Had excellent service to accomodate a larger group.
Great service and delicious food!
The chicken tortilla soup was cold and possibly the worst I have ever had. The waitress got our order wrong. It was a huge disappointment.
It was good. Fun place to hang out.
Met friends from Lexington. Halfway point for us both. First time there but won’t be the last.
Food was great, service was even better,great time and great location.
We just went and saw the Cincinnati Pops Holiday Show and chose Moerlein as the after show dining experience
Our server, Tae was fabulous!