Everything was great! This is our favorite restaurant!
The food was very good,but our server had two large parties he was taking care of also. So service as far as drinks go was not so good.
Checked in 10 minutes before reservation, they told us table was getting cleaned and it'd be a minute.
10 mins later (reservation time) I checked in again, they said there was a problem with the kitchen and we would get seated in 5 mins
5 mins later, they said they can seat us right away but only if we sit outside on the patio (they gave away our table and didn't want to tell us)
we were the only ones outside as it was low 50s and windy, so a busser offered to take us inside. Once inside no one told our new server that we were in her section so we waited for a while before being acknowledged.
food was good 8/10
too absurd of a situation for me to be angry,but i would've preferred they just said "we gave away your table on accident, here's a free dessert" and been done with it.
I ask everytime I go if they are going to have there onion mushroom soup. They servers tell me it is requested often, but since it has been off the menu, we do not dine there as often.
The menu is very diverse, everyone can find something to satisfy their palate. Wide variety of beer to choose from and the recommended Blood Orange Sparkle cocktail met her approval. Great view of the Ohio River through Smale Riverfront Park.
Beer flights are a great value, filet was good. View is incredible. Only downside was the wings, overdone and not a great sauce
We really enjoyed our evening at Morelein. The view is beautiful. Our server, Nikki, was friendly and knowledgeable. She made some really good suggestions on the food and drinks. The pretzels and beer cheese are a must. They have an extensive drink menu. The beer flight is a nice option if you’re not sure what you want. Having grown up in the Cincinnati area, one of my choices was a Little Kings Cream Ale. It brought back a lot of fun memories! We went on a night where there were no sporting events. It can be a really crowded place on game nights. You’ll want to use Open Table to make reservations.
When the highlight of your evening out at a restaurant is your server - - [the FABULOUS Jennifer] - - that's telling you something about the food right there. Moerlein falls within the 'roadhouse' category of dining establishments; the food is good, not great. Prices have been aggressively raised; some items have suffered in quality; and, they were out of medium rare roast beef at 7:20 pm. Had it been 8:50, OK, but so early in the evening, this for an everyday-on-the-menu item. The place was busy but far from bursting at the seams. I'm just sayin' if you know what I'm talkin' about. So what went wrong. The BLT salad had tired lettuce and lacked it's usual refreshing perkiness. The Moer burger, always a winner. The pork chop was a little too spicy; same for the Restaurant Week special menu tofu dish. CHEFS, ... EVERYWHERE, ... taste your food, too many poorly executed dishes are making it to the dining room tables - Fake Food; Sad. We had a very nice time, but that was more due to Jennifer's attentive, accommodating service than anything else. Will we go again? Sure, everybody deserves a 2nd chance, especially a place that's proven itself for years. Should YOU go? Sure, just keep your eyes open and if they pull an Amateur Hour ploy on you, insist they do something on the final tab to mitigate your inconvenience. I didn't want to make a scene in front of my guests, they already think I'm cheap and tough enough. But I immediately regretted that decision and didn't sleep well last night, I was so upset at myself for being a 'nice guy.' Bad for my reputation!
Great food and atmosphere for a family get to get her.
Food and atmosphere were fantastic. The tilapia and pork shank was so tender and flavorful!
Food was great (disappointed in the cheesecake though) view was beautiful. Only wish it was warmer and not rainy so we could have sat outside. Will definitely be back in the summer
Great food and service! Management was great as well! We sat at our table in a timely manner! We also sat at a window table which had a great view of Cincinnati! We will definitely be returning! We would recommend Moerlein lager house to anyone for a great date night!!
Very noisy, not good for quiet conversation. Very busy. on a Saturday, waitress was overwhelmed. Ordered Prime Rib, very tough and full of grissel, my own fault for ordering prime rib at a brewery!
This restaurant came highly recommended & so I booked a reservation for our anniversary. We were seated at the worst table in the restaurant right against the wall right next to the kitchen door. We could not see the "great view" everyone raves about. Because we were right next to the kitchen we had every server bumping into us or the table constantly. We were seated for 15 minutes before our waitress even asked us for our drink order. Our waitress was very nice & she was the only nice thing about this disaster of a dinner, I felt bad for her because she had several large parties & no help. We ordered nachos & they were terrible it tasted like Velveeta cheese & they were cold. We ordered salads with our meal & only my husbands came out at first. We told the lady that brought the salads that I was supposed to get one too but she never did anything about it. We had to flag down our poor waitress (who was being run ragged by the larger groups) to let her know that I did not get my salad, she apologized & took care of it but I got mine 15 minutes after my husband received his & they were both warm & the lettuce was soggy. We ordered steaks & they were okay. This is not a good restaurant if you actually want to talk to the person that is with you. We had to basically yell across our very tiny table just to hear one another. A manager came over to our table & was nice she took the nachos & salad off our bill. Yes, the building is pretty & the staff was nice but the food is terrible, the layout of the tables are terrible, and the music is too loud. If you want to be a sports bar that's one thing but if you are trying to be a nicer restaurant you need to get it together. I would not recommend this restaurant to anyone and we will never go back.
FANTASTIC! To make a long story short, I made last minute reservations for six through Opentable on a Saturday night. This was our first, but not last, visit! Really beautiful restaurant, fun atmosphere, & attentive service (even though the place was crazy busy)! I loved the strawberry pig & steaks were very good!! We’re looking forward to our next visit:)
Very good restaurant. Great atmosphere. The service was great! Great location right on the river.
Great menu choices that appeal to a wide variety of tastes. Tell them what kind of beer you like, and they will match it with one of their in-house offerings. Fantastic location and views.
Great food and beer! Had an awesome view of the river and bridge. I will for sure come back.
We had the short rib poutine...it was delicious. It was pretty big so with it being just the two of us, it was too much. We couldn’t finish it. My husband had the Moer Burger, we both loved it. I had the Chicken Melt. It was good but I think I would have enjoyed it more it if had been a thinner bun and the bun had been toasted. Overall, it was a fantastic experience. Justin was a great waiter. We can’t wait to come back!
Excellent service and food for a friend's get together. Would recommend this place again and again.
This used to be a favorite of ours but, sadly, it won't be anymore. The menu changed some time ago which was disappointing. The fish and chips were overly breaded and tasteless. We also had the sausage platter and the sausages were not good (rather shocking , how can you screw up sausage?) and weren't eaten. The best thing we had served was the "old standby" of the pretzel bites. The service was "okay" but after our drink order was taken, we waited far too long and then had to locate the server to take our food order. We were there at 5:00 on a Saturday and the restaurant was not busy at that time. We had a friend in from out of town, wanted to show off the pretty view as she had never been before. Though we had a nice time with our guest, the overall restaurant experience was just poor.
We loved our server! She was fantastic! Will defiantly ask for her again! We went to dinner in a Friday night. Food took along time due to fact only one kitchen was open on a weekend. Was told the General manager was making salads. The general manager must not know the menu. Both salads were wrong. First one had no croutons and covered/drenched in dressing. Second salad was my husbands and it didn’t have avocado which the menu stayed it had and was a mess! My chicken was suppose to have BBQ sauce on it. It didn’t have it. One of our guests was suppose to get angry Mac and cheese. Someone brought our food out and didn’t have it. Over all worst experience I’ve had here! If it wasn’t for the server we would never come back. We are regulars here for events of birthdays anniversaries etc.
Food and service were excellent. Benjamin was very helpful with food and drink menu and making recommendations.
Good food. Good service. Great location.
We enjoyed dinner as a group of nine before a Reds game. Our server was knowledgeable about the menu and helped to navigate us through several food allergies with regards to ordering. The view was incredible and the fish tacos were absolutely wonderful!
Service a bit off, but otherwise a nice dinner. Went for Easter with the family after Reds game.
Great food anytime but especially before or after Bengals and Reds game.
We enjoyed a pre REDS game meal on Easter. The upper level is always a bit quieter and we were given a booth area when requested. My husband has hearing disabilities, he wears 2 hearing aids. He has a chance of some conversation when he sits with his back in a booth. The hosting staff politely took us to a table that met our needs. This made for an enjoyable lunch. Thanks,
They ran out of champagne after my first mimosa which was a buzz kill especially since it was brunch of Easter. I ordered the beer can chicken melt and I didn't really like it. Won't get it again. But I did try a bite of the biscuits n gravy which were amazing and the sausage on a roll is good as well!! Also love the spaetzel w/ goat cheese & tomato.
Great food /?great service
We had a great time! Met such interesting people.
Outstanding food. Drinks and beer were great. Waitress was amazing. Thank you. Loved the place.
Excellent food. Excellent service. Arrived about 20 minutes early to our reservation, were able to seat us right away despite it being very busy with the opening day baseball game happening next door. The table had already been prepped for a high chair to be added before we arrived. Servers we very friendly and attentive. Food looked and tasted phenomenal. All three of our meals were delicious. It is pretty noisy but that’s what a place like that is supposed to be like! Would highly highly recommend!
Enjoyable evening, great service and wonderful view!
Uncharacteristic experience at Moerlein House. Seated very quickly but had to get up and find the host in order to get service. Placed an order for three flights of beer. Labels on the beers were illegible. Two of the flights were supposed to be identical and were not. A member of our party is vegetarian, ordered the veggie burger, and was served a bacon cheese burger. Typically enjoy a dessert, but with the poor bar and food experiences we chose to end our visit.
Great ambiance. Good service. Good food. Great find.
Food was good, our server was very good, friendly and attentive. This place is just too noisy for me.