Miyako Japanese Restaurant

4.5
381 reviews
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$31 to $50
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Japanese Speciality
Japanese Restaurant offering a wide array of authentic Japanese Cuisine. Located on the second floor of the beach front New Otani Hotel, guests may choose between a Western style seating, outdoor lanai, and cabana seating, all featuring panoramic views overlooking the Pacific Ocean and Waikiki Beach. Available are our signature monthly Kaiseki prepared by our Executive Chef Kuroda.

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Sun - Thu 8:00PM - 8:30PM

What 381 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.5
ambience
4.3
value
Noise · Quiet
96% of people would recommend it to a friend
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KI
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

こじんまりした部屋でしたが、各テーブル間の窮屈さはありませんでした。目の前に青い海が広がっていて、サンセットの時間と重なって大変綺麗でした。レストランの部屋はベランダ続きになっていますので、写真を撮るために、食事を中断して外に出ることも自由でした。夕食として、メインディッシュが選べるPre Fixe Dinnerを注文しました。美味しいコース料理で、お値段もお手頃で良かったです。ひとつだけ残念なのは、予約時にも、着席した時にも「バースデー祝い」とお伝えしたのに、他店さんのようにミニケーキなどのサービスがなく、少しだけさみしかったです。

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A
San Francisco
5 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

Sashimi sparkled. Exquisite service. Butterfish was good.
Nice Saki selection

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HD
Hawaii
29 reviews
Dined on March 10, 2019
Overall 4food 4service 3ambience 4

Great food. Beautifully presented; liked our waitress describing each course as she brought it.
Excellent service by host and waitress, but male server of water and clearing dishes was abrupt speaking and impatient.

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ST
Hawaii
1 review
Dined on March 10, 2019
Overall 5food 4service 5ambience 5

The quality of food is still great, but the portions have decreased, as the price has increased.

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HH
Hawaii
3 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Always the place to go for great traditional Japanese cuisine . The view of the ocean , beach and sunsets are very relaxing. The service is outstanding and the waitress are always pleasant and informative. Try the Wagyu sukiyaki, the meat is very tender ! A place to go outside of the very busy Waikiki.

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SK
Hawaii
24 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

A belated birthday for my husband and Valentines Day dinner. The table was on the lanai.. spectacular!! Thank you all for the superb service, sublime dishes and a overall memorable experience! If I could give you more than 5, I would !! Thank you all for your wonderful gift last night.

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RA
Hawaii
4 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Excellent as always! Our favorite place for Japanese Cuisine. Steak Don is a must try.

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p
1 review
Dined on February 15, 2019
Overall 4food 5service 3ambience 4

We enjoyed our dinner. We found the menu very confusing however. And our server was learning

and not really helpful. Our dinners came out at different times which is unacceptable for a fine restaurant.

The food was delicious.

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SY
Hawaii
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Waitress with kimono is a nice authentic touch
Food was good

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AS
1 review
Dined on February 14, 2019
Overall 5food 4service 5ambience 5

Japanese style service with Kimonos! Unique in Honolulu.
The view from this beach front 2nd floor small homely restaurant is terrific: right out at the ocean!
Sunset time is best.
Food is a menue and of good quality.
Sevie very attendinbg.
Quiet romantic music caters to couples

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OT
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Very formal. Extremely well done service. Excellent food.

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R
Cleveland
2 reviews
Dined on January 23, 2019
Overall 5food 5service 5ambience 5

Resteraunt was lovel. Service and food presentation was pisitive

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KO
Hawaii
5 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

This was our 2nd time to dine here. Service and food was excellent.

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LC
1 review
Dined on January 12, 2019
Overall 4food 5service 2ambience 4

Great food. The server was not so great. She talked down to us, as though we were dumb

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KM
Hawaii
2 reviews
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

静かで、夕日を見ながら、とても丁寧なサービスと素晴らしいお食事を堪能いたしました。特別な機会にまたお世話になろうと思っています。

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OT
Tokyo
2 reviews
Dined on January 4, 2019
Overall 5food 5service 5ambience 5

とても美味しくて、料理も素早く出して下さいます。
家族でのお食事でした、楽しんで頂けました!!

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OT
Tokyo
1 review
Dined on December 29, 2018
Overall 5food 4service 4ambience 4

カバナ席を利用しましたが、とても静かで良かった。波の音が心地よい。
料理はとても美味しい。

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TF
Dallas
13 reviews
Dined on December 29, 2018
Overall 5food 5service 3ambience 3

The food was good, the service was fair, the only reason I say it was fair is there was a language barrier. I would expect that in another country, such as Japan. However, I don’t think the expectation of your server at an upscale Japanese restaurant speaks good English is too much to ask.

As I said, the food good, the ambience was ok, the service, meh...

Take it for what it is, a fair dining experience.

Enjoy, y’all!

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SI
Minneapolis
6 reviews
Dined on December 28, 2018
Overall 2food 2service 1ambience 2

The menu online at OpenTable including pricing is NOT accurate. When we told them we specifically booked based on the online menu and pricing they said “a third party must have posted that old menu”, and we responded that it was the restaurant responsibility to ensure accurate information was present, and that clearly the restaurant did receive our reservation, so the restaurant clearly had access to and knew what was online for menu and pricing. We did not appreciate the line they told us, and nor did they do anything to make it right.

Valet parking required in the hotel lot or street parking if you can find it. Lobster was tempura then butter soaked so it was soggy. Wagyu is American wagyu so was more like skirt steak - would have appreciated knowing this before going. starter of ahi tuna was clearly pre-cut hours before and kept in fridge as it was dry. Housemade tofu with dashi was delicious, as was tempura veg. wine list is limited. dress code is very casual to business casual. would unfortunately not go back.

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KS
Hawaii
27 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

As usual, our server and the overall service was at the highest level, even though they were fully booked.
The wagyu shabu shabu was outstanding.

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B
1 review
Dined on December 22, 2018
Overall 3food 3service 2ambience 2

Ive been here before and I was disappointed with the service the second time. Food was just okay.

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k
1 review
Dined on December 17, 2018
Overall 5food 4service 5ambience 5

The location is good and the view from the restaurant is very beautiful. We would like to have dinner again.

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OT
San Francisco
3 reviews
Dined on November 19, 2018
Overall 4food 4service 4ambience 4

Excellent food

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k
San Francisco
45 reviews
Dined on November 18, 2018
Overall 5food 5service 5ambience 5

This was such a great find! The food was exceptional and the service divine. Our server was so helpful and suggested several dishes. We picked the Chefs Special menu and it was so good and fun. Not only was it delicious but beautiful to look at! We sat outside in a special cabana like dining area and with the warm balmy air it was like we were in another world. We liked the sake and next time we will try the flight.

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WK
Hawaii
23 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

HIGHLY recommend!!!
Miyako is hidden on the 2nd Fl of The New Otani Hotel. This was our 1st time here, went for restaurant week, however, ended up ordering Miyako Chef’s Choice, only $57 and the Miyako Prix Fixe Dinner w/Butterfish. We were not disappointed. Everything was delicious. Our waitress Pearl was outstanding, she explained the various menus items and each dish as she presented to the table. The authentic kimono’s worn by the waitress’s and decor gave the ambiance a real Japanese feel. This will be our new “go to” Japanese restaurant.

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GW
1 review
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

Delicious food, helpful and friendly wait staff, great views. Thoroughly enjoyed the dining experience.

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p
Hawaii
56 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

今回が2度目になりますが、接待で行きました。同じサーバーさんが担当で、2度目にかかわらず覚えていてくれて、とっても特別な気分でした。お客様も、フレンチ感覚のサービスで、お料理もサービスも満足していました。世界中回っている方たちだったので、辛口評論と思いきや、とっても褒めていました。家からも近いので、もっと頻繁に行きたいです。
またこれからも宜しくお願い致します。

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LY
Hawaii
201 reviews
Dined on November 11, 2018
Overall 4food 3service 4ambience 5

The food was good, not great. Was terribly disappointed that their 15% discount for birthdays that they advertise was not adhered to. They said they don't given ANY discounts on holidays, and Veteran's Day is a holiday. If they had informed us of this earlier, we would have changed the reservation date. Anyhow, the cabana is nice and if you want privacy, you should request one.

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KS
Hawaii
27 reviews
Dined on November 11, 2018
Overall 5food 5service 5ambience 4

The service from Pearl was exceptional, as usual. The dinner set had two new and outstanding items: Dobinmushi soup in an iron teapot (just like for the matsutake dinner set) and a matsutake ice cream desert.

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OT
Hawaii
9 reviews
Dined on November 11, 2018
Overall 4food 4service 5ambience 5

Great view! Very small and they wore traditional outfits. Not busy as it was outside of Waikiki. Decently priced, overall great experience.

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SV
New York Area
48 reviews
Dined on November 7, 2018
Overall 5food 5service 5ambience 5

Superb food - authentic and fresh - served by knowledgeable staff. Nice and quiet and a lovely setting. Will be back.

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V
1 review
Dined on November 7, 2018
Overall 5food 5service 5ambience 5

The staff was amazing, very accomodating ! Food was amazing!

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MM
Hawaii
4 reviews
Dined on November 1, 2018
Overall 5food 5service 5ambience 5

Most beautiful sunset from gold coast Hawaii! Very much Japanese tradition seasonal food. Japanese food fun should learn this kind of food if they don’t know.

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v
Hawaii
8 reviews
Dined on October 24, 2018
Overall 1food 2service 1ambience 4

Miyako was a HUGE disappointment.

It's sad to say, but the nicest part of the evening was the parking valet who was so gracious, kind and helpful with my mother who was in a wheel char.

Although we don't expect constant attention, the head server for our table wasn't very attentive at all. She wasn't outright rude, but didn't smile much, wasn't friendly or caring and hardly spent time at our table. By contrast the other assistants were very friendly and cheerful. We wish they had been our servers.

Two of us ordered sukiyaki which nearly burned in the pot. We added more broth to keep it from burning and started to add other ingredients when she finally came to finish, but she seemed upset at us and quickly took over. We all agreed that she probably forgot about us and the sukiyaki.

Everyone got their dinner at different times. One person's entree came so far ahead of the rest of us that she was finished when the rest of us started to get ours. We encouraged her to eat because she had steak. None of the other entrees arrived together either.

We were so disappointed in the quality of the food we received because we paid an exorbitant price for AVERAGE food. We've had better at cheaper restaurants.

It was a very embarrassing, disappointing evening because we were hosting out-of-town guests.

Needless to say, we will not have dinner here again or recommend Miyako to others.

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AJ
Hawaii
29 reviews
Dined on October 18, 2018
Overall 5food 5service 5ambience 5

My favorite Japanese restaurant in Wakiki with a great view!

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LY
Hawaii
201 reviews
Dined on October 14, 2018
Overall 4food 4service 5ambience 4

Was disappointed in the Chef's suggested prix fixe meal. Cuts of sashimi were poor and chunks, rather than nicely sliced. Too much grisle in the steak portion of the meal. First time I couldn't give a 5 star rating. Too bad.

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KS
Hawaii
27 reviews
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

Great food and especially friendly and thoughtful service.

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YO
1 review
Dined on October 13, 2018
Overall 4food 4service 4ambience 4

Th food, views from your restaurant, customer service are excellent than I expected
I made a right choice your restaurant at the final day of our trip
Thank you very much

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KO
Hawaii
5 reviews
Dined on October 12, 2018
Overall 5food 5service 5ambience 5

Decided to go to Miyako restaurant to celebrate my mom’s belated birthday. Arrived at Miyako restaurant 45 mins before our reservation. Asked if they could seat us. No problem. We could be seated. Our waitress dressed in kimono attire was so welcoming & made us comfortable. The food was so delicious and the service was excellent. Would come and dine again.

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OT
1 review
Dined on September 30, 2018
Overall 4food 4service 5ambience 4

Afternoon sun was strong, needed stronger air conditioning.

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