Permanently Closed - Milano Italian Dining

4.5
182 reviews
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$30 and under
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Italian

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About

This restaurant is permanently closed. Milano Italian Dining promises to provide our guests an uncompromising commitment to quality and value, by preparing simple, fresh, seasonal and rustic Italian food. We will follow this with service that is not only good but reaches a level of “Soul Filling”, service that is personal, warm, nurturing and intuitive, a level of service that provides guest memories and sensations of dinner with family around the table.
Dining Style
Casual Dining
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Cuisines
Italian, Pizzeria, Seafood
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Hours of operation
Lunch: Monday-Saturday: 11:00am-4:00pm, Sunday: Noon-6:00pm Dinner: Monday-Wednesday: 4:00pm-8:00pm, Thursday-Saturday: 4:00pm-9:00pm
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Phone number
(816) 398-4825
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Jacob Moeller
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Private party facilities
La Stanza di Vetra - (The Glass Room) - Private Dining Room
Our totally private glass dining room accommodates up to 30 for plated meals. Its etched glass walls offer subtle privacy or you may have its shades drawn for total privacy. A food and beverage minimum is required to reserve. Please contact our Event Coordinator for more information.
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Private party contact
Elizabeth Lopez: (816) 398-4825
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Catering
Treat yourself to Seasonal, Rustic Italian cuisine for your next meeting or event. Milano would be happy to cater your next office meeting or party. Contact us at milanokc@gmail.com.
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Cross street
Pershing Rd.
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Parking details
Milano is located on the lower level of the Crown Center shops. Complimentary three hour parking is available with validation and is free on weekends.
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, View, Wheelchair Access, Wine
What 182 People Are SayingWrite a review
Overall ratings and reviews
4.5based on recent ratings
4.5
food
4.7
service
4.3
ambience
4.3
value
Noise · Quiet
92% of people would recommend it to a friend
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4
3
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N
St. Louis
6 reviews
Dined on June 28, 2019
Overall 5food 5service 5ambience 4

The roasted beet salad with arugula, goat cheese and nuts was one of the best salads I ever had. It’s a meal in itself. Salmon was delicious!

KM
Kansas City
38 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Our first time and it won’t be the last. Great food and service! Loved it!

A
Kansas City
12 reviews
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

We ate with friends prior to the show (Oklahoma) at MTH. We had made reservations but intended to enjoy Happy Hour prior to dining. Surprise!! They no longer offer Happy Hour on the weekends. We were led to our table, a nice one by the window. We had two orders of salmon and two orders of their filet (bistecca). The couple with us ordered the meatball hors d'oeuvre and I ordered the calamari. I asked for the calamari sauteed but it was already breaded so I got the fried. In summary the service was outstanding with the waiter asking (it had never occurred to us before) if anyone at the table was allergic to peanuts because peanuts products were used in some of our orders. Outstanding!! The waiter was superb in every way. Our orders were cooked to perfection and were delicious with one exception: the calamari was so salty it was almost unpalatable! The remainder of the meals were fantastic. We had ordered wine with the meal and it was presented in the correct fashion. We have been there several times and will certainly continue to go back.

SM
Kansas City
5 reviews
Dined on May 21, 2019
Overall 3food 3service 4ambience 2

main dining room was flooded due to rain so all diners crammed in a private dining area, very congested and noisy. others seemed to enjoy their food, but my pasta carbonara was so dry it was inedible. i did not send it back because that would have delayed everyone else. But "fine dining" within Crown Center is limited, and this had covered parking.

TM
Kansas City
11 reviews
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

Wonderful ambiance. Food was exceptional and service was outstanding

AN
Kansas City
1 review
Dined on May 1, 2019
Overall 5food 5service 5ambience 5

It was more expensive than I had anticipated since they did away with their lunch buffet. But the food and service was impeccable!

CT
1 review
Dined on April 20, 2019
Overall 5food 5service 5ambience 4

Milano is a very nice place for a date. They provide excellent service, a great meal and wonderful desserts. The portions are a bit large so do not over order.

KB
Kansas City
1 review
Dined on April 14, 2019
Overall 3food 3service 5ambience 4

My martini was great. the food selection is limited and not that great. Service is great.

DB
Kansas City
1 review
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

Love the Milano! Great place to “people watch!” Delicious food and great service!

k
Kansas City
1 review
Dined on March 30, 2019
Overall 1food 1service 5ambience 1

My husband and I went there on a Saturday evening for dinner. WE thought the menu was very limited. My chicken entree was nothing special. I was looking forward to broccoli but it was very "limp" and I didn't eat any of it. My husband ordered a porkchop and only ate1/2 of it. We were expecting to take the other 1/2 home but our waiter told us it was accidentally thrown away so he did not charge us for my husband's meal. Our waiter also gave us a free dessert. We were very disappointed in the meal itself.

Our waiter (I think his name was Kai) was wonderful! Loved his personality and upbeat demeanor. He did all he could to make us happy. He apologized over and over and did comp one of our meals. I would definitely recommend our waiter as he was very good but we were disappointed in everything else and will not be back.

OT
Seattle
3 reviews
Dined on March 27, 2019
Overall 1food 1service 4ambience 2

I hate leaving poor reviews but this restaurant for the price really fails. It has reservation system via Open Table which is great for people who are usually accustomed to fine dinning, however the food is greasy and unappealing. I ordered a burrata appetizer and pasta dish with pesto and shrimp. The burrata was not served in the traditional ball but split open and spread over the bread like a pizza with the Brussel sprouts covering the cheese. This led to a weird flavor combination in the mouth with the bitter taste of the Brussel sprouts masking the flavor of the cheese. The pasta was coated in pesto instead of a nice small amount to be mixed in by the patron. This meant the dish was very oily and unpalatable. Plus there were only 4 mini shrimp in the dish. I didn’t even bother with a desert, with the entree 26$ and the appetizer 12 and both disappointing, I wouldn’t recommend this spot to anyone looking for fine Italian dinning.

KC
Kansas City
21 reviews
Dined on March 27, 2019
Overall 5food 4service 4ambience 4

Good food, service OK but rushed (maybe need more waitstaff?

JK
1 review
Dined on March 22, 2019
Overall 5food 4service 5ambience 5

Very nice atmosphere. Good food. Outstanding service by Tim Chapman. Thank you Kye!

JM
Kansas City
1 review
Dined on March 22, 2019
Overall 2food 1service 3ambience 2

We usually eat here during dental meetings. The food this year was poor, had no taste to it. Was disappointed the buffet was gone too. Will find somewhere different next year

J
1 review
Dined on March 16, 2019
Overall 1food 1service 2ambience 3

Our waiter was wearing Crocs and socks. Was Friendly enough. The bread and olive oil was OK. This place was dead during a Friday night at Crown Center. Our Filet Mignon was undercooked and overpriced. Yikes.

OT
Las Vegas
8 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

We loved our server! He went above and beyond to make our experience feel so grand! 5 star server and superb food

MA
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Our waiter was fantastic! Have recommendations on what to order and described the food we so we knew what we were ordering. Very kind and helpful.

Restaurant was beautiful and clean. Great atmosphere.

KC
Kansas City
21 reviews
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

Good place to eat before attending the theater.

f
Kansas City
5 reviews
Dined on February 16, 2019
Overall 4food 4service 4ambience 4

Food is decent but the menu is very limited. It’s an Italian restaurant. No lasagne, no Raviolis, No egg plant Parmesan no Italian sausage.

LH
1 review
Dined on February 16, 2019
Overall 2food 2service 3ambience 3

My husband and I have gone to lunch at Milano for many years during the Heart of America Eye Care Conference. We have almost always gotten the lunch buffet, however, this year it wasn't available. We were told that there was a new chef, and they no longer offered the buffet. We were very disappointed, however, we ordered sandwiches off of the menu instead. We were not particularly happy with our choice and will probably not be back unless the lunch buffet is brought back. I had wondered why there were very few people at Milano that particular day when in the past there had been a line waiting to be seated. I'm guessing it might have something to do with the availability of the lunch buffet. You shouldn't change what works for you even if you need to raise your prices because of cost increases.

SB
Kansas City
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Wife’s birthday

BO
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

Kye was great server, food was outstanding, will be going back

BM
Kansas City
1 review
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

We had a wonderful birthday dinner celebration. Our waiter was awesome and very attentive. We will definitely come back.

C
Kansas City
12 reviews
Dined on December 23, 2018
Overall 3food 4service 3ambience 3

Service was questionable, the waitress was great but the supervisor was rude when she delivered the entree just after the appetizer was served. Never got a chance to eat it. Food was good but the rudeness overshadowed it.

KG
Denver
1 review
Dined on December 20, 2018
Overall 2food 2service 1ambience 3

Service was not very friendly. We had called ahead of time to ensure gluten free options were available for one of our attendees and they assured there were several. But our. Waitress said no, none of our pasta or pizza is gluten free you can probably have a salad.

SH
1 review
Dined on December 17, 2018
Overall 3food 3service 4ambience 4

We have been fairly frequent customers of C. Milano over the years esp. when we had season tickets to the Heartland Theatre. This is the first time I have to say I thought it was a mediocre experience. The menu was much more limiting and the quality of my entrée was disappointing. We also were concerned with the small number of parties for a December evening.

PM
New England
1 review
Dined on December 15, 2018
Overall 4food 3service 4ambience 4

Family Christmas get together. Nice table for 8 near windows and tucked back in. Salmon added to several dishes was delicious. Pork chop a little rare. Should add a kids dessert to menu. Food was good but came cool to cold to table. Music was played over very “tinny-sounding” speakers. You should invest in a new system. It was a festive evening, so we had a good time!

MW
Kansas City
11 reviews
Dined on December 15, 2018
Overall 4food 4service 4ambience 3

We have eaten at this restaurant previously. It appears they may have downsized the number of entrees offered on the dinner menu. The pork chops were excellent. The serated knives offered with the meat were dull for the first inch and need replaced. At first it appeared the pork chop was tough, only to find out the knives were dull. The calamari was well prepared, other than the abundance of capers. They could have saved a bit of money and kept half of them. The bread was very good. We would dine here again if in the area.

d
Kansas City
59 reviews
Dined on December 14, 2018
Overall 4food 4service 4ambience 4

Lunch special of soup, salad & pasta was very good. Grilled salmon salad was ok. Waiter was very attentive . We enjoyed watching ice skating & holiday singer. Lots of holiday cheer in Crown Center. Milano offer great view of the holiday activity & Crown Center tree !! Loved the school kids Christmas serenade in the mall outside Milano’s door. Beautiful!!

KC
1 review
Dined on December 7, 2018
Overall 2food 2service 4ambience 2

Heat was out so we froze. Food was just ok. Drinks were poorly made.

s
Kansas City
18 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 5

I hadn't been to Milano's for a while but was so glad to have gotten back there! The food was delicious, our server was just the right amount of attentive, and the bill was a truly pleasant surprise! Already planning to make reservations for a return visit in the not too distant future.

A
Kansas City
13 reviews
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

We were seated very promptly on arrival as per our reservation. The table had a wonderful view of the skating rink and Hallmark complex. Our waitress was outstanding giving us prompt and knowledgeable service. Menu offered a nice variety of items without being overwhelming. This was our second visit to Milano Italian Dining and on both occasions we enjoyed a fantastic experience. To the wait staff, particularly Dana, thank you for a memorable evening!

CT
San Francisco
1 review
Dined on November 9, 2018
Overall 3food 4service 3ambience 4

Very slow getting food out. Two tables that came in after us received their food before us.

GD
Kansas City
8 reviews
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

We dine at Milano frequently, and it consistently delivers great food with great service and ambiance. The salmon is always memorable, but on this visit I chose the pork chop, and it was also an excellent choice--juicy and perfectly seared. We closed with the tiramisu, a decadent delight. And the service was perfect--extremely attentive, without being obtrusive. We'll be back.

MH
New York Area
1 review
Dined on September 28, 2018
Overall 4food 4service 4ambience 4

Milano has the best beet salad I’ve ever had. My group of 4 all enjoyed the food. The wind was reasonably priced.

r
Memphis
14 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

Fresh n tasty. Pizza was homemade and so good. Had the calamari that was a little different than the norm but oh so good. Service was top notch too.

DM
Denver
18 reviews
Dined on August 11, 2018
Overall 4food 4service 5ambience 3

The service we received as fantastic. The food was good. We dined here prior to attending a play at MTH theater.

L
Kansas City
14 reviews
Dined on July 18, 2018
Overall 5food 5service 5ambience 5

We had the special lunch: great food, good value. Service was also great. The only drawback was that we were all cold. So take a sweater!

KB
New York Area
1 review
Dined on June 23, 2018
Overall 2food 1service 2ambience 2

My husband and I had the chicken piccatta. It was the saltiest meal I've ever had. If I hadn't been with my mother I would have sent the food back. Seriously, so, so bad. My mother had a Romaine Salad with Salmon and my son had spaghetti with meatballs, they were both ok. Panna Cotta and Tiramisu desserts were both good, coffee however very bad. Service a bit slow, we planned on 40 minutes to order and have dessert and the waitress forgot about us so we had to wolf down our dessert to make our show.

KC
Kansas City
176 reviews
Dined on June 23, 2018
Overall 4food 4service 5ambience 5

While the menu selection was limited, our food was very good (1 had spaghetti & meatballs, 1 had linguini w/ mushrooms & mustard greens, to which she added salmon). Our server, Kye, was outstanding, 1st bringing us tastes of 2 wines before we made our selection, then modifying my wife’s order to eliminate items she is allergic to. Then, when we got our check, we noted that our shared desert was served gratis!
Would definitely return.

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