metropolitanKC - Marriott Hotel Kansas City
Excellent experience. Food was delicious. Wonderful selection. Only tasted a few but felt selection matched price. Staff & service were exceptional. We were seated immediately. Staff was friendly, courteous and professional. It was a great experience!
Mother's Day Brunch was outstanding. What a pleasant experience! We have eaten here once before for lunch so we thought we would try it again for brunch. The food was excellent and presented well. Staff was friendly and welcoming. Usually I avoid hotel restaurants when I travel, yet this is one that I happily go to and I live here!
My wife and I were in a hurry because we had tickets to see a musical across the street. We sat for ten minutes without our order being taken. When the food arrived, I explained the situation and told the waiter when we needed to leave. He brought me a bill that he did not collect, or show any interest in collecting, until well after the time when we needed to leave. I had to get up and bring the bill to him. The food was actually good and I would have loved to have had ten extra minutes to enjoy it. This could have been a good experience if they had respected our needs around time.
Tried their brunch after seeing a promo - glad we did. Oysters, peel and eat plus suckling pig and prime rib accompanied the standard, very good fare. Great service and not too crowded.
We went for Easter brunch. We showed up about 15 minutes early and were seated immediately. Staff was friendly and attentive. They had cute decorations for Easter, napkins in shape of bunnies with eggs. Many food options, all great!
Had a good meal pre theater. Steak cooked perfectly, wife's salmon dish was served on mashed cauliflower with green beans. Seemed to be very popular pre theater dining spot.
On an especially busy night our reservation was honored immediately with an excellent table and superb service.
The food is good, but the service is slow and spotty. Many better choices in the area.
The restaurant was very nice, very good service A little more expense than I anticipated since open table said $33 per guest. Nevertheless it was very convenient to eat and go across the street for a performance. I would recommend the restaurant to others
For a hotel restaurant, the food was amazing. Perhaps one of the 5 best steaks I've had. KC Strip was perfectly cooked and seasoned. Presentation was sparse and uninspired, but it tasted amazing. Service was spotty, and the atmosphere is typical hotel, but the food outweighs all that.
Nice cozy place. Our waitress, Irma made us feel really welcome. Will definitely return.
Our server, Linda, was excellent! She was attentive, pleasant, knowledgeable and personable. Well done!
I like to park and eat here before an event at Municipal Auditorium. I had one of the best BLT's ever and my daughter's burger was also good. The only issue was the sun coming in the windows was a little warm. The walk to the theater is underground. You get a discount on parking when you eat there. When leaving, you aren't caught in the parking mess - just walk to hotel and leave quickly
Great lunch! Loved the chicken sandwich on the pretzel bun
We had a great Thanksgiving Brunch. The staff was genuinely happy to make our Thanksgiving meal a delicious success. The food was the perfect blend of creativity and tradition with obvious quality ingredients and careful preparation.
They seated 11 of us for thanksgiving family get together. Parking and entry was easy, food was decent. All went as planned. Satisfied
The Thanksgiving buffet was amazing! All of the food was delicious and there was a wide variety of food to choose from including traditional Thanksgiving foods.
Chose Metropolitan for our Thanksgiving Dinner. Had much variety in the food with fabulous traditional Thanksgiving dishes. All employees were very pleasant and welcoming. It was busy, but not overwhelming or had the feeling of sitting with other diners. We already talked about coming back next year.
This is our go-to place for Thanksgiving Brunch for many years!
The BBQ Pasta was delicious although I'm afraid there should be a warning about the calories. It was quite rich.
Our server was unattentive and rarely checked on us. He seemed overwhelmed.
Pre theater dinner - service good but the fish was totally over cooked. Waiter didn’t seem to think so, but my mom ate it anyway as it would take away from the available time we had before we had to walk to the show. Meats and salads were fine but will never order fish there again.
I enjoyed the Barbeque Salad. I could smell and taste the hickory flavor from the smoke on the burnt ends. The smoked cheddar dressing provided a nice accompaniment to the meat. This was the first time I have had burnt ends, and it will not be the last!
Had the BBQ platter. The ribs were exceptional, the other meats just average. It was expensive, as you would expect in a downtown mega-hotel fine dining restaurant.
The staff was eager and very helpful with getting us in and out very quickly
Fresh and delicious bbq salmon on mashed cauliflower. Award winning baked beans. Friendly and thoughtful service. Perfect!
Everything was great and we were right on time to the Theater
Servers were very friendly and the Old Fashioned was pretty good!
Restaurant was very accommodating to a vegetarian. Had a number of options and the ones we selected was delicious.
Overall it was OK. We had to wait 15 to 20 minutes even though we had a reservation. The brunch was limited and more sea food (fish) than anything, not good when we are not a big sea food family. Almost $300 for my wife, my self , and 3 young daughters that barely had anything they liked was way too much. We do brunch on Sundays as a family frequently and by far this was not good. The waitress was the best part.
Overall our experience at Metropolitan KC was very good. Service and personnel at all levels couldn’t be nicer or more helpful and accommodating...5 stars for them!!! We are a volleyball team in town for a convention so there were a dozen teenage girls so kudos to Metropolitan KC!! Only minor issues we had were that the food orders took extraordinarily long to receive one day and there were a few orders that were incorrect. Otherwise, a great option for a pleasant experience!
We went for the Easter buffet. The staff was friendly and accommodating and the atmosphere pleasant. There was enough variety of food to satisfy everyone in our group. It would have been good had there been even a slight discount for seniors (there is for children). We would recommend metropolitanKC to friends.
Great waitress, delicious wine & food, reasonable prices.
Was good for dinner before concert. Walking distance to sprint center
Had dinner here for restaurant week before a show at Kaufman. Table was so small it barely held our plates but the food and service were great. If they put even a small effort into remodeling it would be much better experience.
Service was not very great. We got appetizers before our drinks (we had several rounds of drinks which all took over 10 minutes to get to the table minimum) and some of the pairings for the three course menu came out after the course was completed. The food was fine, nothing exceptional. On the whole I wouldn't recommend this restaurant due to the difficulty of parking, slow service and mediocre food.
We went here for restaurant week and had a great meal.
New Year’s Eve dinner, had a reservation for 2, restaurant was nearly empty, 4 or 5 tables. Ordered drinks, was 25 minutes before getting our drinks correct and 3 requests for a glass for a bottled beer. (Our server didn’t know Moscato was a wine). After 45 minutes, still did not have our meal, where as a group of 4 seated 15-20 minutes after us had theirs. I asked our waiter if he could see how much longer it would be- instead, he went and cleaned another table off & did something else at the server station, then went back to the kitchen. Upon returning from the kitchen, he returned to the server station doing something so I got up and walked over and asked him if he found out how much longer it would be for our meal and he replied they were working on it. I asked again, so how long will that be and he responded, I told you they were working on it. I asked to speak to a manager because I wanted to pay for our drinks and leave. A manager came out, apologized, and told us it would be another 10-15 minutes, we’ll over an hour. They allowed me to pay for my drinks and we left.
I am a raving fan of Marriott, this restaurant left a ton to be desired. I invited a group of co-workers to this restaurant based on another peers recommendation and it was beyond disappointing. Too much to write in a review, the service did not have any positive interaction throughout, every item ordered was brought to us incorrectly, from charred meat for medium rare steak, to lobster that was rubbery and couldn’t be chewed. This was after waiting almost an hour for food, on a weekday, when they were clearly not busy. Out of embarrassment I stepped to the lobby to speak to the manager privately and when she came to the table she proceeded to negotiate meal discounts, pointing to people stating “I can do 50% off your meal, comp yours and well you didn’t mention anything and your plate looks so...” Not $30 per plate service or quality and definitely not Marriott.
This was our second year in a row to come here for Thanksgiving and we'll be back next year. They have a fantastic buffet with a varied selection of food items without overdoing it. Everything was fantastic. I'd also like to note that I increased the number of people for my reservation twice and the restaurant worked hard to accommodate me and they did. I understand how difficult that was for them considering the Thanksgiving Day crowd.