Mercury - Four Seasons Dubai

Nice place, :) the car entrance was very busy adjust your arrival time with a few extra minutes, try tuna spaghetti if you like sushi :)

Very nice place , i come back in mercury.

I was there from 10:00 to 11:30 on a Saturday night. We ordered Wagyu beef, Avacado salad, burrata salad, a couple of cocktails, and prosecco. The beef was good but the sides were a bit wilted. The avocado salad tasted great but the presentation could have been better. The burrata salad was odd as the burrata cheese was covered in a tomato puree which blends the flavors and makes is bland. The cocktails and prosecco were perfect. The staff was very attentive and helpful. The ambiance was okay. I don't normally write reviews if I'm not giving at least a 4 star to the venue, but I love 4-Seasons and I think they need to up their game at this lounge to match the rest of their services.

The hostess did a great job by calling us for the reservation, she also asked if we wanted a cake since we had an occasion to celebrate. When we got to the reception she explained the theme of the lounge and she gave us a really nice table because she knew from our reservation that we are celebrating something special that night.

The servers were attentive and they gave us good recommendations like bottle of red wine that we ordered and the lobster spaghetti which was DIVINE!

The only thing that we did not like was the Manager that night. We noticed that he did not even approached our table and asked us how was our meal, when he approached all the other european and local guests seating next to us. He did not even bother coming near our table which was kind of a downer. Maybe just because we’re asian, he did not care that much about us. When we finished and walked out of the bar, he did not even thank us not even looked at us.

Everything else was good except for their Manager and how he made us feel as a guest. It could have been an exceptional experience but it turned otherwise.

Been there a few times when I stayed at the Four Seasons Jumeirah Beach. I like the place and have always business partners or friends over at Mercury. Only thing which is annoying that they call you to educate yourself on spending AED 350 - As a regular guest you should not be bothered about such information ahead of your visit. I spoke to the manager on this topic when we went last time.

It’s very convenient for cocktails,wine and relaxing...
Well done!

The food was good, but this is a night club masked as a lounge.

The Four Seasons hospitality shows through and though. A crowded, late night but still all attention to detail without being aloof. Thank you!

The service in Mercury is going down the hill it doesn't suit a 5 star lounge in a well known 5 star hotel , they should change the staff as soon as possible or re train them again & again .

Wonderful view, life music and good dj, good location especially if you are staying in Jumeirah beach. The food was excellent, I've tried a quinoa salad and a sea-bass, everything was so delicious and made from fresh products. Good place for evening dinners with friends or just to drop in for a cocktail.

At least this time there was not SO many children like last time.
But as a steady guest in Four Seasons Jumeirah since many Years, its easy to see there is a change of rules in this restaurant. I dont find the restaurant suitable for Children, and there was non before. But especially last 2 times there has been a lot.

I should be possible to make one of the "towers" a Family area, and the Bar area for Adults only.

80€ for 2 appetizers and 2 drinks ! Ridiculous!
They should over look there menu prices as it doesn’t make sense at all

The welcome staff are very rood and not helpful at all!

Beautiful open air terrace, very good DJ, branch could have more light food options.

The overall experience was good. My only concern was that when I arrived, they told us that since I made the reservation through Opentable a day before, they would still let me in. However, If I had made the reservation on the same day, they would not have let me in because they were pretty full for the night. This is something I do not understand because if Opentable is supposed to serve as a platform for making reservations, their reservations should be treated with equal priority as reservations made directly through the restaurant itself.

Anyway, the waiters were well dressed, attentive, knowledgeable, and friendly. I expected it to be a quiet place, but it was not, and that's fine. We enjoyed our time there. The late night food was decent, and the service was great. Overall, it was a nice experience and I would come back again.

Note: When making the reservation, I was not aware that there will be a 350 AED minimum spend per head for the night. I only found this out when I arrived. This was rather disappointing because I was then forced to order more things than I wanted to. I would recommend letting people know this ahead of time. Thank you!

The staff was not helpful and not very polite.

The hosted at the door on Friday 23/3/2018 was snobbish, once we showed her the reservation from open table she said the if the place was crowded they will not seat anyone from opentable

We were seated , but I still don’t like the attitude and Opentable reservation should be treated as important as direct reservations othwise we shouldn’t use it

Rude waitresses
Poor service
Uncomfortable setting
Avoid

Over price and very bad service the place not clean

Die Mercury Lounge ist eine Location mit einem atemberaubenden Ausblick auf Dubai. Der Service war super und das Ambiente auch. Wir kommen wieder

Great venue

I was not happy about the seats and the corner they picked for me and my friends although I’d made an early reservation at the same day
But it didn’t make any difference

Cool atmosphere and two free glasses of prosecco for ladies on Wednesday night

Very good food : we loved the fish dishes and the wine was excellent: we had a very good french rose from the provence. And the view on the sky scrapers and burj khalifa was also excellent and very romantic.

The venue and setting is extremely nice with views over Dubai, the food was okay although a little on the high side. My biggest issue was the over-attentiveness of the staff, I was trying to have a private conversation with my girlfriend and was constantly disturbed and when not being disturbed they stood next to the table making my personal conversation very awkward. I was also annoyed and suprised by the young waiter from Ural, who decided that he would prefer to talk to my girlfriend in Russian when I clearly only spoke English and hold a conversation on numerous occassions right in front of me, this completely ruined the evening, I found this unprofessional and extremely annoying.

Umwerfende Aussicht
Grandioser Sercivce
Leckeres Essen
Chilliges Ambiente
-----Perfekt------
Vielen Dank

Surprise birthday dinner for two. I was able to pre-order the food with the online menu, so the evening could run smoothly without too many staff intervention. I ask for a quiet table with a view and got the best possible spot. I was offered to bring along the home bake cake and it was brought by cheerful staff at the table with a candle. We had signature cocktails and dishes : beef carpaccio with truffle, stone bass coated with tapenade and wagyu beef tagliat... very very tasty!!! The staff was dedicated to make our evening special. The music and the ambience were great. From the booking over the phone to the attentive staff during the evening, everything was perfect.
Just the last minute mistake when they hand over the bill to the birthday boy...oops!

It is a really good place, we had a good moment.
Great view, good ambiance.

Excellent Rooftop, parfait pour boire un verre entre amis ou soirée en couple !

Great atmosphere

Great food and atmosphere. It was a bit cold and chilly on the rooftop, but the heaters and the cozy setting made it lovely.

I would suggest that food being served outside, on a cold and somewhat windy night be served on heated plates as the food went cold fast and we were racing to eat our food while it was still warm.

Good vibes, great service.

Food was extremely extremely over priced for what you get. The two extremelies were intended as i can't find the words to express it. I had to get a pizza after as it didn't touch the sides. View and scenery was absolutely amazing however, I just wish the menu matched it.

It was a great experience, I loved the ambiance, the amazing view and the service

Incompetent staff, stretching from the dazed and confused hostesses to the rude and inattentive waiters. Manager slept through customer service and guest relation's 101. You'd find better service level at a Motel 6. Apart from that nice venue.

A perfect place to enjoy and take pictures of Dubaï skyline by night, for drink, for any special occasion...

We were very upset with the service. It was pathetic..nobody was body to come and chk what we need. Everything my husband was going to the stuff and asking to come on table. The place given to sit was a lonely bored area with loud speakers where we were unable to talk or listen. I had bought my frnds with us but they too were very upset...so no more recommedations

they didn't seated us where we asked for, other than this it was good

Terrible, put you in a corner because you didn't ask for the "good" spots

Fantastische Aussicht bei Brunch um Mitternacht