Wonderful, friendly server. The food was good and the place was quiet enough that our nearly deaf 97-year-old grandmother could have a conversation with us.
Had a very nice lunch on the outdoor patio with an old friend. We chose it as a half-way point from where we live and it was good choice. Though on the edge of the parking lot of the Sheraton, there are so many trees and bushes, you aren't aware, and there's no traffic noise. Especially noteworthy is the large specimen tree, a Moreton Bay Fig, at the edge of the patio that is just beautiful. It's hard to judge the entire menu off of one salad, but it stands as good and tasty as most nicer restaurants I've been to and at a similar price point. Service was very friendly and attentive.
Our server Naomi or Ruth don't remember her name was outstanding. She was attentive to our needs and had an upbeat personality. I celebrated my 20 years as a two time cancer survivor with friends. We had a grand time.
The menu was to small this was Fathers day there was more help then customer.
Bad service, verry expensive, raw food, not alot of choices in other words lousy place to eat.
My family and I went to Easter Brunch and we arrived at the beginning of the brunch. THe decorations and food looked very well displayed and it was also very well layed out for everyone to get to with ease. Our seating was very lovely in the atrium area . It was a beautiful setting with a nice view of the outside area. It was a pleasant ambiance and the food was enjoyed by my entire family. Very nice relaxing day!
Adequate and awful. The server seemed to have little ability to describe menu items and was extremely slow.
Service was very slow even though there was very few patrons in the restaurant. Splitting the bill was a nightmare. Also the prices were quite high.
The menu was not as it was advertised on their website. The service was good and the prices were affordable, but the atmosphere was more coffee shop than expected.
Ratings for food, ambiance, and value should be N/A. Our experience may have been an anomaly due to short staff. We did arrive ten mins late to our reservation, but with only three other visible parties seated, we were told we would need to wait another 5-10 mins. Two other parties of two arrived after us and were waiting as well us. We waited 20 minutes when one of the three visible seated parties decided to leave as they had not yet placed their order. At this time, we left as well. This restaurant is attached to /inside the Sheraton Hotel if you are looking for it.
Nothing special about this place unfortunately. I would not recommend nor would I return. Disappointing experience. The food was bland and uninspired.
Great food. I really enjoyed my salmon salad, it had very fresh ingredients and was well prepared. The service was slow. I think there was a miss communication between servers as to who would wait on our party. I would try it again in hopes that it would not happen agin because we all enjoyed our lunch.
Selection limited, but what we ordered was good. Very cozy, quiet atmosphere. Was very glad I chose this for my outing. Hope to be back again.
Not foodie quality, but a step above the diner chains. The hotel in its park-like fairground setting is an oasis in suburban sprawl, and we're happy to stay and eat in comfy surroundings when visiting family nearby.
We were 15 minutes early and did not get seated until 15 after our arrival. The service was very slow. We had to ask the busboy to clear plates. We could not find the waitress. The food was cold when it was delivered to the table. It was confusing to me because as I looked around, there were a lot of empty tables. Hostesses and waitresses were standing around talking. Food was excellent when it came out the second time hot.
Other than good turkey, the food was delivered off kilter. The rolls were delivered AFTER the food. The food was delivered immediately after the salad. We had to wait 45 minutes after eating for the check. What was advertised as Apple crisp was nothing more than a very poor apple pie. Other than good turkey this is a place not to be returned to.
We enjoyed a tasty Thanksgiving dinner served "family style." Loved the setting, pacing and style of service...Our server was polite but lacked evidence of training, i.e. A party of 3 seated at a table set for 4, he or a bus boy should have removed the extra place setting prior to, or upon our being seated. The space was definitely needed for better placement of serving bowls and platter for family style serving. After the meal, the dinner plates should have been cleared before serving dessert and we should be asked if we'd like to have coffee. Attention to these service details would have made an overall nice dining experience even nicer. We're giving this restaurant consideration for Christmas Dinner, "family style."
We went to here to celebrate our tenth anniversary with family. We all ordered the prime rib special. They were out of Yorkshire pudding, the signature salad, the waitress didn't recommend the soup, and she was unsure of what came with the meal and what didn't. Once we ordered, the food was good, but it was not amazing. Some components were perfect (prime rib), some were under seasoned (potatoes and veggies), and some were over seasoned and salty ( Mac and cheese, collard greens). Overall we have come to expect amazing here and this night was off. Even dessert was limited to cheesecake or ice cream even though the advertising and online menu boast three non ice cream desserts. So, meh. That's how I felt about dinner.
I found this restaurant on Open Table while looking for a new place for a friend and I to have dinner. The farm fresh produce intriqued us so we were willing to pay a little more than normal. We ordered the steak and chicken entrees to split and the risotto. The chicken was very dry and was completely falling apart while trying to eat it. The steak was good but low quality for the price. The risotto on the other hand was fantastic and creamy. The vegetables that came with the entree were equally declicious. We had the coffee ice cream for dessert, fantastic!!
The quality of the food does not match the price. Although the service and some of the food was good, I'm sorry to say, I don't think I will be returning here.
The food was far too small to notice appetizer on the table. Two buck chuck wine served for $20 bottle low end. Lobster pasta,paste! No lobster,lots of bread crumbs, bread was too cold, the main course, my Lady had the chicken. Served dry, no sauce, no seasoning, she Returned. Ca vier a joke 6 eggs literally on a slice of Radish size of s penny. 8:30 dinner with no more than 8 couples if that, we were told that the desert, which had to be shared Lava cake, was not available from the paper menu.
she loves cheese cake, we took it to go. Awful our dog managed to get it down.
I was going to propose. However with the meal that she looked so forward to
I decided the Sheraton Mckinleys was not the spot.
the only thing that kept everyone from complaining was the service from our waiter who goes by Angel.
We eat and Travel the world, this place had 5 stars for being the worst, stranger's joined our table to discuss how bad after our meals. A waste of $150.00
Our dinner at McKinley's Grille was excellent all round. I had the Valentine martini which I loved but we opted not to have wine. The lobster mac, crab cakes, and steak were perfect as was the service. We ate on the patio under the stars! It was a beautiful and romantic setting!
This was the worst meal I've had in a long time, and it wasn't cheap. We were told the menu for that night was fixed (I have been there for lunch and was somewhat familar with the options), yet I saw people eating other food as I was leaving. The crab cakes were greasy and fishy, and did not taste like crab. I could not eat the striploin, it was fatty and I didn't like the spice used (sage maybe) which was also in the onion soup. I didn't like having to choose between soup and salad, especially since the "starter" menu was limited. And why no bread? Also, there was no non-alcoholic substitution for champagne and we were charged extra for soft drinks. I will not recommend this restaurant and have already told some of my co-workers about our unfortunate experience.
The food and service at this restaurant are topnotch. This is a very quiet place where you can relax and sit outdoors and just enjoy the scenery and the food.
The manager, Tim, was wonderful: personable and accomodated us regarding the chef's poor cooking on one of our orders; however, overall, we were disappointed. The steak ordered med-rare was absolutely raw! It can happen, but it was returned raw again after a second attempt. It looked as though it was not put back on the grill! A third attempt (with the mamager's assistance) finally resulted in a med-rare steak.....though after the rest of the party had finished most of their entrees. The manager was apologetic and comped the steak, but after that experience and the fact the prices are quite high it would be difficult to return.
For example, braised beef shortribs were $26 and I only received 1(one!!) rib. Quite out of the ordinary for $26.
I don't think of going to a hotel's restaurant when I'm at home. But won a nights stay with dinner and breakfast at the Pomona FairPlex Sheraton. My Short Ribs needed a sauce to finish the dish. The potato and other veggies were very good. Passed on the al dente kale. My husband had the pork chop which he gave a 3 out of 5. Menu good but limited. Out of Lava Cake dessert.
A restaurant housed in a hotel is not usually a choice I'd make for a birthday dinner, however, I was intrigued by the fact that this restaurant has a strong commitment to using produce grown on the surrounding fairground premises.
Tasty and oh-so-crunchy; the wild rice and farm vegetable stir fry with cashews and hoisin is the dish that will keep me coming back. Dedication to local deliciousness carries through to dessert s, where Dr. Bob's ice cream makes an appearance.
Portions sizes are enough to satisfy without overdoing it. So many things were done correctly. From the helpful and courteous parking lot attendants, to the knowledgeable wait staff, to the very visible and welcoming manager, all were delightful.
the butternut soup was awesome! the prime rib was good not great, my husbands turket dinner was cold.
It was expensive for what we got so probably wouldn't go back
Great service and meal for Christmas Dinner get together. To top it off we had several with us who have Dairy and Gluteen intolerances and the servers where very in tune and thoughtful of the situations. Great meal, will come back again!!
My Husband n I Thoroughly enjoyed our Dining out Experience for Thanksgiving.. Although $26 per person was Steep ... Its one thing if its a buffet but Family style ( which was nice) an amount of food was no different than single plate serving for two... An they Added a service charge which we questioned abt an was told it was Gratuity for Waitress an servers...cooks etc...I assume trying to trick folks for Extra Gratuity.
We had Late Dinner at 6pm... Very few folks coming in for dinner , we had a nice quiet dining experience
We were there for Thanksgiving brunch which was served family style. Great idea I thought. I liked the ambience, Service was good but I also noticed a lot of servers standing around with not much to do. Unfortunately, the food was served at room temperature which is bad in my book. Everything was at room temperature, even the gravy. Also, I enjoy seasonings but a couple of the items were way over seasoned. The turkey not only was at room temp but the dark meat was very dry and looked as if it had been sitting out overnight. They also added a 20% tip to the bill for 3 people. My husband didn't notice and added another 20%, yikes. A shame, they need someone with restaurant experience to manage.
McKinley's organic farm vegetables definitely make a huge difference. And I mean really, a farm in the city!
WWWWWOOOOOOWWWWW!! What a difference, like night and day. Perfect service, great food. The little details were looked after. Guess I'll bring my service Dog more often!! My Dobie got us taken care of. I hope not out of fear!! LOL LOL Thanks again
6 of us for lunch. Service was better, although not 1st rate.
Service was very slow. 2 1/2 hours is insane for service with no refills on the drinks. They were busy, but it's no excuse for that length of time.
I was told to select a restaurant to have lunch with my new boss close to the office and chose this one because a) it was close and b) the website indicated they grew their own vegetables and served them. Though my only complaint would be that it "looks" like a hotel restaurant (because it IS one), the food was delicious and the experience was perfect. Service was very good and patient while we all arrived... my tea was always full.... but none of this compares to the food! In an era of heavy, fatty, cool food, the food here was healthy AND wonderful. The Farm Tomato appetizer is a must... so much flavor and certainly not delivered in a truck somewhere. Fish was perfectly cooked... it was a perfect lunch! (PS get the cheese bread!)
The website still say that it still has the Champagne Sunday Brunch which is incorrect. The Brunch was supposed to include an omelet bar, champagne, crab legs, prime rib and etc. It used to be the best around. Now it has a buffet that had tater tots as breakfast potatoes, soggy eggs and greasy sausage and bacon.
Dinner -- A Relaxing atmosphere. Impressive menu choices--fits everyone's palette. Food is outstanding and the vegetables are fresh from selected gardens. I eat at the restaurant each year when the LA fair takes place and look forward to dinning at McKinley's Grille in the near future.
For being a restaurant at the Sheraton, I expected it to be a little nicer. Especially, that it is on opentable for making reservations. Food and service was fine for what it was but I don't think this restaurant should be on opentable.
While my heart was set on ordering the egg white dish and some other healthy side dishes, my party and I made a split decision to order from the buffet table. BIG MISTAKE. All the hot food items were cold and tasted like they have been there since the restaurant opened.
I will give this restaurant another chance.
The food was wonderful with some new twists on farm vegetables. Very natural and organic ingredients. Portions were perfect size. A good variety of starters and small plates. We enjoyed that we were not rushed and each course presented in a timely manner. Some patrons were a little noisy and loud for such fine dining. A real gem in a Sheraton Hotel!