I love this Max's location, it's casual, comfortable and the food is always good.
We had a nice time. The server was patient with my dad who needed some extra help. The food was tasty. We went ahead and had dessert and took half dinner and half dessert home.
We had a very nice meal for not very much money. Service was top notch. We always enjoy going to Max's!
I met an old high school friend for lunch at Max's Redwood City, having had lunch earlier in the week at the Original Max's in Burlingame. I ordered the same food at both restaurants just so I could compare: Matzo ball soup and a pastrami sandwich. Unlike Original Max's, where the soup properly came out very hot, the first try at this restaurant was barely luke warm soup, which I had to send back. It was fine on the second try, but an attentive chef/server would not let that happen. The sandwich was fine. The server was o.k., but also not as attentive as the lady who served me at Original Max's. Thus, I would rank this experience as good but not as satisfying as Original Max's.
Someone with a child came into the restaurant and went up to patrons holding up a sign requesting money. The wait staff all seemed oblivious to what was going on. She left when none of the patrons gave her money. I was concerned about the child.
Received immediate seating with our Open Table reservation.
I enjoyed our family meal here, even if it was two wives, me, and 4 children! What I didn't like was that we kept asking the 14 year old young lady to get up and get water (she was the most accessible and not taking care of the little ones), and the servers not once asked us if we'd like water! Wow, how obvious could we have been. I'm pretty sure the server never once came by until our water cups were all filled to ask how everything was; FINE since we just served ourselves and the food was good! The wait for the food was not cool either, pretty long for what should have been some easy stuff, aside from the pot pies. We just thought they would ask if we wanted the kids food sooner, since plain friggin pasta with butter isn't a very hard reheat feat! SMH, overall, I would do it again, the food was good, but we'll be a little more pushy next time if needed.
Max's is one of the few deli type restaurants still to be found. A varied menu that can please most everyone. Though the food is OK, it is still a good place to go in a "pinch".
Good food and great service! The desserts are delicious 😋
Just a fun first date. Great place for it, they have all kinds of foods. Something for everyone. Checked on by our waiter just enough, not so much that it was annoying, the right amount so my water glass was always full.
Awesome place, great service it was perfect for my family gathering.
Attentive staff and delicious comfort food. Great for families, young and old.
Had a new waiter and he did fine. You get big servings so plenty of food.
Will be back.
Fun, welcoming place to take guests or meet up with friends. There is truly something for everyone with an expansive menu, good service, and reasonable prices. This was a return experience and I will be returning again and again.
We waited 5-10 minutes for the host to come to the front, then another few minutes for our table to be ready. Even though it wasn't full, those w/o reservations were asked to wait 15-25 min. Our drinks, appetizer and bread were brought out one at a time over the 1st 45 minutes of our wait, bread coming out last. We'd been there about an hour and a half before our food came out. Grilled salmon salad was pretty good, although the salmon didn't have a lot of flavor. Pan seared salmon was delicious. Not-so-mini Reuben was to-do, as was the chicken Caesar salad. The kids menu ravioli with pesto seemed to be good. No one really checked to see how we were doing or update us about the wait. Maybe they were understaffed tonight.
I went here after a movie to take my brother & his family out. I had been worried about making it on time to our reservation because opentable said only a couple spots left... However, the restaurant was empty. it would have been nice to know ahead of time so we could have taken our time a bit more heading from the theater with kids.
However, we were immediately sat and the food for the kids was good. The bartender didn't know how to make a Dark n stormy and while he attempted it... it failed spectacularly. However, I'm not going to hold it against him at all.
Our food was quite good and the service was ok. She didn't come by a lot... I think it was because we were a young group. However, we make really good money and it's a bit annoying to see other older groups get much better service because the wait staff thinks they'll tip better. You never know what sort of tip you're walking away from. Our bill was close to $200 and I always start my tips at %20 percent and go up. You think people would know that in the Silicon Valley age does not say who is going to be a good customer and won't.
Four of us gathered for a quick lunch and we enjoyed ourselves. Wait staff was friendly, food good and the parking was right out front.
made reservations for 4 at 1:30pm. we arrived early at 1:00 pm. no one was at the hostess desk.
there were two partys waiting before us. hostess finally acknowledges. 5min go by and the 1st party gets seated. another 5 min go by and the 2nd party gets seated. by the way there were two tables in the front and 6 empty tables in the back. they acknowledge our reservation but did now say anything after that. so we waited. another party comes in off the street (another wait for them) then in two minutes they get seated in the front. i asked the man why did you seat them? we were clearly here before them. he said you have a reservation at 1:30, you get seated at 1:30. well that is NOT good customer service. i do not recommend this Max's especially when this hostess is working.
No waiting with Open Table Reservation. Service was excellent and very friendly staff.
I've been going to Max's Cafes for a long time. The Opera Cafe in Palo Alto is the best one, but the others have historically been comparable for atmosphere and food quality.
I hadn't been to this one for a long time. It was fine, but I usually expect a bit more out of Max's. Our waiter was very nice but didn't speak English well at all, which led to a number of communication issues regarding orders and menus. Some of my favorite items have been dropped from the menu. My food was very good, but it used to be great. The desserts are still spectacular, but the vibe isn't quite the same. It's not a bad restaurant, I just have memories of it from a different time when it was a bit slicker in service and offerings.
More of a deli
Had a great meal and lots of conversation with old friends. I have not been to Max's for a while but we decided to go have dinner here because it is close to home, and we were very pleased with the service and the food was very good. We will be back!
I remember a Max Pastrami sandwich many years ago that was so thick I could barely bite into it. The one I ordered Sun was far from that. The Pastrami was dry and not a thick filling. On the other side my husband loved the Chicken Marsala.
We will find a better Pastrami elsewhere .
We went for my daughters 17th birthday and it was not what we expected. We were seated promptly however it took some time for a server to come to our table. The food we ordered was average at best my husbands vegetable and my daughters meal were both cold and the prime rib was tasteless. The table next to ours was so loud my husband finally had to ask them to be quiet. The staff were friendly but the over all experience was not what I remembered.
While the place was not busy, the service was a little slow, but the food was surprisingly good. I would stop by again for a lunch or dinner
The carrot cake they starved us was old and stale. They did replace it but the desire for dessert was deminished by the gross stale old cake.
We enjoyed our time @ Max's. The table was ready, staff friendly & great food.
Max's serves great food, as always. It's super for "deli" food and all kinds of "comfort food" meals. They make some of the best Super Nachos *anywhere*, better than most Mexican restaurants! Great sandwiches (wonderful Ruebens), stuffed potatoes, outstanding Mac & Cheese. Desserts to kill for. Generous portions. Although we don't often get "adult beverages", Max's has a great drink menu. It's not inexpensive, but delivers good value.
The food was very good as usual for Max's, but the service was ridiculously slow. It took about 15-20mins just to get the waitress over to take our order. Once ordered another 20-25mins for the soups and then waiting for the dinners. I'm not one to rush through dinner, but come on, it was extremely slow. I ended up having to go to the bar to have the bill settled because we couldn't wait any longer on the waitress.
Maxed Out! Years ago I ate at several Max's locations: SF, Burlingame, Belmont, etc. and remember the fresh salads, gigantic sandwiches and great desserts all of which were really delicious. Recently five of us had lunch at Max's in Redwood City and I am sad to say that it was a huge disappointment. My corned beef on rye with one side (they used to give three different salads as a side to their sandwiches) came on two very thin slices of stale rye with a side of coleslaw. It was impossible to hold the sandwich together because the bread fell apart as soon as it was touched and instead of a generous amount of corned beef as I remember from years ago, now there were a few slices of what seemed to be packaged corned beef. The coleslaw had virtually no dressing, was unseasoned and didn't taste fresh. I asked for it to be exchanged for potato salad (which I also recall as being delicious), but this turned out to be no better than the slaw: bland, gooey and not fresh. My friends did not fare better with taco salads (with very hot sauce which pooled at the bottom of the soup plates), a chicken quesadilla which could be surpassed by Taco Bell's and a vegetarian omelet that actually was ok. Needless to say, we passed on dessert. On a busy Saturday lunch time when the mall lot was nearly full, few tables were busy here, but in spite of that service was slow. Considering the fall in quality of the food, it is hard to believe that Max's is going to be around for long.
Always a hit... Consistently great food, large portions, friendly service. Desserts see great, so plan your meal accordingly!
Immediately seated upon checking in, no wait!
Very good meal, quiet enough for friends to have a serious discussion.
People did not look happy working there
The best beef brisket! Just like mother used to make -- tender and delicious.
Arrived early for reservation. Seated immediately and server appeared. Very attentive service. Noise level was not high (surprise - but we were seated in a booth). Value for food was excellent. Friendly cordial staff. My new "go to" place when in the area. Easy parking
Nice renovation after the fire.
BTW - Max's Classic Grilled Cheese is the BEST!!!!
Wonderful servers and staff; they worked like a team, taking care of what was needed rather than being too careful of which tables were whose.
Not a good choice 4 thanksgiving. Skeleton crew, understandable. Thanksgiving menu only, to the exclusion of other Max's items. Bar however seemed to be live, and certainly quite full. Just don't do Max's on Thanksgiving.😚
Portions are huge. But food wasn't tasty. So we left most of the food behind. We took some home but it ended up in the trash too.
RWC Max's used to be a fun spot with quality food at a good price. Now just feels dated and run down. Food was poor quality. Even the once stacked Rueben was meh, chicken wings tasted old and bacon cheeseburger for $17 was inedible! Service is still great but the food needs improvement.