Our table received poor service at lunchtime today at Max Lager’s. We ordered and still had not received our food after a 45 minute wait. After flagging down our waitress, it took her another 10 minutes before a different waitress brought out our meal. We asked what caused the delay and we received two different responses. While an apology was rendered, there was no attempt to make amends for the fact that we waited almost an hour for our meal. Given the many nearby lunch options, I will think twice before coming back to Max Lager’s.
Great spot. Good was excellent and our server was great. Would come again if in Atlanta again.
Service was horrible. Very slow. Drinks didn’t get refilled until we were almost finished eating. Ask server several times for more water. Not that busy when we were there so no excuse for not refilling drinks or being slow.
We reserved a table ahead of time. Everyone got a different meal and dessert they were all really good. Their brews are good as well.
Great dinner. We arrived early and were seated immediately. Our server was very attentive and made sure that our brews never were empty. Food was excellent, my customer stated that the Max Burger was the best burger he had ever had.
Confirmed reservation that morning
When my client and I arrived at our reservation time they said we did not have one
I showed them my confirmation from Open Table
Didn’t matter I didn’t have one with them
Might be the last time I use Open Table
And I have a lot of friends and business clients that use Open Table
What is going on??
Great food and beer; good service - convenient to our hotel (walking distance). Liked the fact we were not rushed, but were able to enjoy our after-hour business experience.
Loved the food & the ambiance, very nice people, if you're in downtown ATL, check it out!
Juan was great , it was our first time and we love the ambiance and the vibe great . Coming from 2 people who are in food industry we enjoyed ourselves and will definitely be back !
Soggy fries and bitter beer.
One of the more relaxing business dinners we had this week. Laid back and comfortable
I enjoyed the food and service that I returned the next evening.
Although the place was busy with people waiting, we were seated by our reservation time and our order taken and delivered in a short time. Thanks for the great service!
The IPA was very good. However, the fried cheesecake was the best dessert ever!
Good was great. Skimpy on pour for $9.00 glass of house chardonnay. Waitress started out great then seemed distracted. Very slow to bring requested beer. One in party ordered dessert. Took a long time to get that. Had long wait for checks and then wait as cards were processed. Very slow on drink refills. Waitress seemed more concerned with something going on elsewhere than waiting table.
Our server Kris, barely spoke to us. He approached our table, asked a question, and then walked off to the table behind us, just as we were answering. I've never been so blatantly and openly ignored by a server. His service was incredibly slow and he was barely visible to us. The food was lacking and didn't have anything to write home about. One of us ordered a medium well burger which showed up medium rare. Kris never returned to check on us so our colleague attempted to eat it half-heartedly before giving up.
At one point, another server walked by with dessert shortly after we finished dinner, and due to our obvious interest, stopped and showed us the fried cheesecake. Said it was "the best item on the menu". This piqued our interest and we couldn't wait to try it. However, Kris didn't return back to our table for another 30 minutes after this. When he did, we briskly walked by and asked "dessert?" But continued going and never stopped to take our order. Another 10 minutes later he returned and asked "what have you decided? The only thing I don't have tonight is the fried cheesecake. We are out of the tortillas." We couldn't believe it. This was the icing (or lack thereof) on the cake for us. We couldn't help but feel that his negligence left us defrauded of the infamous cheesecake. I understand this sounds dramatic and quite frankly the service was so terrible, it's comical. We all agree, none of us would ever return and would never recommend. Overall service for 2 apps, 1 drink, and 3 meals took over 90 minutes which I would argue is too long for a Monday night at 6:00pm.
We loved the atmosphere. Our waiter was friendly, patient and very accommodating. 3 out of 4 of us ordered the salmon and it was the best salmon I have ever had at any restaurant! I am usually a little disappointed when I get salmon at a restaurant because it is often dry or over salted. But not this time. I even took the leftovers home and had it for breakfast and it was still incredible. I would definitely recommend this restaurant.
Hostess was rude and in accommodating. Service was mediocre. Food was ok but between the unwelcoming hostess and the slamming door to the patio the overall experience was poor. Too many good restaurants in Atlanta to bother with a place like this one.
Awesome food and service, will definitely be back!
My regular fave spot, great food and atmosphere.
We were in Atlanta for a conference and needed a quality though not formal dinner that could accommodate 10 people. Max Lager's was the perfect spot for us! The atmosphere was lively and the vibe was very good. The food was fresh, the service attentive and the wine and beer list was good. My only (minor) complaint was that the bar closed at 10:30pm. We were told it would stay open later and were disappointed after a large group joined us. Overall, I recommend Max Lager's for a fun evening.
Excellent Place to eat! I highly recommend the Cowboy Steak! It was perfection! Our server Bryce was outstanding and did a fabulous job!
Need a more varied menu!
As always very special good service good atmosphere and Some of The Best Food and Beer we had a 9:00 reservation I think we wound up shutting the place down lost track of time Thank You for a wonderful evening and to the Staff and Chef 🍷 ps please next time we travel to GA don’t run out of mussels before we get there 😂
Went there on a busy Friday evening. Nice ambience, overwhelmed waiters, very mediocre food (basically pizza and fried stuff). Does not live up to reviews or ambition. Go there if you must have fried cheesecake. Otherwise...
Service was awful!! Food was average!! The only thing going for this place is the ambience
Our waitress Lexi was amazing. She was very attentive and had a great personality.
We didn’t think about dinner until about 7pm on a Friday night. Everywhere we tried was booked. When Max Lager had openings we were nervous that it was because it wasn’t good, but we tried it anyway. It was fantastic. We were a party of 3 and all 3 of us enjoyed our entrees and drinks. We shared a piece of chocolate cake for dessert, which was huge and a perfect amount for sharing. Our server was friendly and accommodating. Prices were reasonable, especially for the large portions. We agreed that we would return.
Need Valet Parking: They say they have it, but you have to go to White Oaks Restaurant.
Not really at their place. Lot Parking it $12. Would not go back, as it was a $50 experience for $100.
Great food and beers. Would definitely recommend it.
Great ambiance and food. Steak was over cooked but still had great flavor. Fried cheesecake was some kind of whole different experience.....Nice place.
I wish I could remember my servers name he was amazing I never had to ask for anything he anticipated my every need.
I love a good salad. And this place has a great offering and they are as good as they sound
The food nor the service was as good as I expected. Disappointing.
Second time and it was just as good. Food is delicious.
Not quite as romantic and I was hoping but the food was pretty good and the waitress was great. My NY strip was a bit under cooked and a little more fatty than I expected. Saying that, I still ate most of it!
Great experience! Food was good and drinks were good and the service was excellent.
Steaks are AWESOME!! It has a great atmosphere! The only issue we had was the fact that we only seen our server twice. Once to get our drinks and order and then to bring our check.
We have been coming here for years! Scott is our absolute favorite waiter and go back for his excellent service
Excellent food, wonderful service!