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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.3
4.3
8007 Reviews
$30 and under
Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Make a reservation

2 people

7:30 PM


Booked 46 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Phone number
    (646) 467-8803
  • Payment options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party contact
    Restaurant Management : (212) 388-0030
  • Neighborhood
    Union Square
  • Cross street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 8,007 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 4.2Ambience
  • 4.1Value

NoiseModerate

8,007 Reviews
  1. Manz

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    As always, Max Brenner was awesome! Great food, great drinks and so much fun!!!!

    Is this helpful?

  2. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on April 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely had a wonderful time! The service was fantastic I have not been there since a kid and it brought back wonderful memories. Thank you!

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  3. OpenTable Diner

    New York City

    77 reviews

    vip
    5.0

    77 reviews

    Dined on April 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great time here. Charles our server was EXCELLENT! It was quite busy but he was attentive, polite & funny. An asset to this location. Can’t wait to return!!

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  4. OpenTable Diner

    New York City

    3 reviews

    4.0

    3 reviews

    Dined on April 6, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Service was good, drinks weren’t as strong as I liked I had the passion fruit marg, the chocolate martini is strong chocolate is rich, steak was amazing, buffalo wings were hot and tasty, churro dipping fondue was delicious add the fruit bowl

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  5. JoeS

    Orlando

    3 reviews

    vip
    5.0

    3 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect spot with my kids. Service was amazing and the food was great.

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  6. OpenTable Diner

    New York City

    6 reviews

    5.0

    6 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    delicious delight, recommend forever and always. This is my favorite restaurant ever I loved the burger and the fondue. Please come here forever. Keep this establishment open and yes much love.

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  7. StephanieC

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Was amazing! We had waffles and hot chocolate. Our server was friendly

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  8. Mark

    New York City

    8 reviews

    5.0

    8 reviews

    Dined on March 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Waiter made our child’s birthday celebration special. Chocolate lovers rejoice there!

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  9. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on March 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waiter Issac was super friendly quick with everything checked on us to make sure our experience and food was good, also issac made my daughter’s birthday experience at max Brenner one to remember.

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  10. OpenTable Diner

    New York City

    1 review

    4.0

    1 review

    Dined on March 30, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    I've there a couple times but I feel like the amount of food was less the last time I was there. it was also really loud and I couldn't really hear my partner clearly without somewhat yelling at the same

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  11. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on March 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Isaac our server was super attentive and helpful. The food was delicious and plentiful. Seating was a bit too cramped and it was noisy but that will not stop us from returning.

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  12. OpenTable Diner

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on March 30, 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 1
    We went there for lunch and the food was tasty and the desserts were what you would expect. George, our server, was fabulous and very friendly. But the atmosphere of this place kills the whole experience. It’s very tired and very beat up and very Dirty and really needs a 100% makeover. 

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  13. OpenTable Diner

    Seattle

    3 reviews

    3.0

    3 reviews

    Dined on March 29, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2
    We were there a few years back and we could tell quality and ambiance have change over the years

    Is this helpful?

  14. Trinitychic7

    New York City

    8 reviews

    5.0

    8 reviews

    Dined on March 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, fun atmosphere. Very enjoyable experience.

    Is this helpful?

  15. JenniferG

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined on March 25, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great for kids and fast and very friendly service. Would highly recommend for families

    Is this helpful?

  16. MathiasW

    Austria

    1 review

    5.0

    1 review

    Dined on March 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place with tasty food and very helpful staff. Would definitely recommend. It's a great kid friendly option around Union square.

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  17. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on March 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and experience. Will take my kids back next time!❤️💚

    Is this helpful?

  18. Meredith

    Phoenix

    25 reviews

    2.0

    25 reviews

    Dined on March 15, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2
    Food was very average if that…. It is a tourist trap Wouldn’t recommend Only if going for dessert Unimpressed

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  19. KaitlynK

    Houston

    12 reviews

    vip
    3.0

    12 reviews

    Dined on March 11, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    Very casual dining. I guess I didn’t realize it was this casual when I picked it as a birthday dinner spot. Positives: the service and the dessert. The Classic European fondue was awesome and my daughter loved it. Not so great: The rest of the food was just okay and a bit too expensive in my opinion for the quality. The music was also pretty loud and was like clubbing music which seemed out of place for the setting. I would say, go for the dessert but maybe skip the dinner and go at lunch unless you are looking for a very casual place.

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  20. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on March 10, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was great! The ambience seems to be not the same as back in the past. Possibly due to change in management.

    Is this helpful?

  21. FidanS

    New York City

    1 review

    2.0

    1 review

    Dined on March 9, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 1
    The place was very smoky, I am unsure if they burnt something or what, but it was strong smell and fog which irritated our eyes and throat. Additionally, we asked to switch bananas with strawberries and still got bananas....

    Is this helpful?

  22. OpenTable Diner

    New York City

    14 reviews

    vip
    5.0

    14 reviews

    Dined on March 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great overall experience. Food and service was on point. Been coming here for years. As always, the desserts do not disappoint.

    Is this helpful?

  23. OpenTable Diner

    Central Texas

    1 review

    1.0

    1 review

    Dined on March 5, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Wow…what a disappointment. We previously dined here and enjoyed the food. This time, not so much. The food was just ick. Service was incredibly poor - drinks were not kept filled and server was not attentive. One person in my party went to the restroom and watched an employee walk out of the restroom WITHOUT washing their hands and go into the kitchen. As expensive as this was, I expected better. I would definitely skip this on my next trip.

    Is this helpful?

  24. OpenTable Diner

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We absolutely loved the quesadilla with chicken and the cocoa spiced waffle fries with cheese and bacon!!! The European fondue is always amazing❤️

    Is this helpful?

  25. AnthonyD

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on March 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved the food and drinks! Had a great time. The staff is also super friendly!

    Is this helpful?

  26. Gigd

    New York City

    1 review

    3.0

    1 review

    Dined on March 1, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    My waiter brought me the receipt before I finished eating and my reservation is for 90 minutes. I had to finish eating quickly because I felt like I already had to leave this place, since I received the receipt like 20 minutes before my reservation ended. When I arrived at the place they placed me at a table for two since that's how I reserved it and I was accompanied by my friend. BEFORE I ordered my food and drink my waiter told me that I had to sit in the individual chairs if I was just going to order something to drink. which seemed disrespectful to me. I went mainly to try the Italian Chocolate, which by far is the best in the place as I hear from TikTok reviews. They didn't have this type of chocolate. I really liked the food, it is quality food and tasted good. I ordered a classic chocolate but it needed to be mixed, since a lot chocolate was at the end of the cup. I liked the music. Overal 2/5

    Is this helpful?

  27. LaurenF

    Orlando

    1 review

    4.0

    1 review

    Dined on February 29, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food and cappuccino was amazing. The salmon, lemon chicken, Mac and cheese everything tasted amazing. Would not really rec desserts. Service really fast as well .

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  28. TealSparkle

    New York City

    76 reviews

    5.0

    76 reviews

    Dined on February 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Chocolate at every meal! Always a treat! Great location, great food and service.

    Is this helpful?

  29. Jazlyn

    New York City

    1 review

    4.0

    1 review

    Dined on February 26, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Food was very burnt and dry but customer service was excellent

    Is this helpful?

  30. ChristianS

    New York City

    1 review

    2.0

    1 review

    Dined on February 26, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was horrible, felt like we weren’t wanted.

    Is this helpful?

  31. LubaP

    New York City

    1 review

    vip
    5.0

    1 review

    Dined on February 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food, great service and accommodating to nut allergies

    Is this helpful?

  32. rleestump

    New York City

    38 reviews

    vip
    3.0

    38 reviews

    Dined on February 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Although an amusing establishment, and apparently hugely popular with families with children, apart from the entertainment value, the food was only so so. Large portions yes, but not the best quality in terms of preparation and/or taste. The French toast was a little soggy in the center, the ice cream topping was not good ice cream at all (you could tell simply by how slowly it melted on the warm French toast) and the side of bacon was overcooked. My wife's egg-white only omelet was equally so so and the side of breakfast potatoes were cold so she didn't eat them.

    Is this helpful?

  33. SilviaF

    New York City

    1 review

    5.0

    1 review

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Coffee and food was delicious. We made a reservation a few days before and didn’t have to wait for our table.

    Is this helpful?

  34. Heidy

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was perfect and beautiful. I took my kids there to celebrate Valentine’s Day. It’s not the first time we go, but it’s the first time we dress up. Anyways, we love it as usual the service is great and the food is even better. 

    Is this helpful?

  35. KatyB

    Toronto

    1 review

    1.0

    1 review

    Dined on February 21, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Waited 20 minutes for a waitress to finally come over and she was miserable, waited an additional 15 minutes for water and had to ask again for it. Food and experience were not great and very disappointing.

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  36. IveyN

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on February 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and atmosphere were awesome! The fondue was my favorite!

    Is this helpful?

  37. MarisolD

    New York City

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great the server was friendly it was a busy evening but well enjoyed. The decorations for Valentine’s Day was very cute.

    Is this helpful?

  38. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place is awesome!! Definitely worth eating there.

    Is this helpful?

  39. PatrickN

    New York City

    1 review

    4.0

    1 review

    Dined on February 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    As a chocolate lover, I love this place. Desserts are amazing.

    Is this helpful?

  40. JoshuaM

    New York City

    1 review

    5.0

    1 review

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Place and service was fantastic, can't complain

    Is this helpful?

FAQs

You can order delivery directly from Max Brenner - Union Square using the Order Online button. Max Brenner - Union Square also offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.3 stars by 8007 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:30 PM


Booked 46 times today

Order delivery or takeout

Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross street
    Between 13th and 14th Streets
  • Neighborhood
    Union Square
  • Hours of operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
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