Max Brenner - Union Square

4.2
7022 reviews
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$30 and under
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Comfort Food
Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

Max Brenner will offer to all of his guests at the restaurant free chocolate dips refills for the European Fondue on National Chocolate Day (Sunday, Oct. 28)

Guest can get up to 3 chocolate refills of chocolate of their choice!

This promotion is offer is only valid on October 28th which is national chocolate day. Please let me know if you need an other information.
What 7022 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
3.9
service
4.0
ambience
3.9
value
Noise · Moderate
84% of people would recommend it to a friend
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OT
1 review
Dined a day ago
Overall 5food 5service 5ambience 5

Great! Not a busy time of day. Easy to reserve a table. No wait time. Not being rushed. Good food!

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m
New York Area
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Everything was great!

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J
1 review
Dined 2 days ago
Overall 5food 4service 5ambience 5

Food is tasty which is why I keep coming back to Max Brenner. However, if you are on the lower level it is very noisy.

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OT
New York Area
11 reviews
Dined 3 days ago
Overall 5food 4service 5ambience 5

Food and drinks are excellent. Desserts make it an unforgettable experience. Miss the Sunday mood pasta though. Always choose this place for all our special occasions! Love it! 😁

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L
1 review
Dined 5 days ago
Overall 3food 3service 1ambience 3

The food was good. The desserts were cool. The service was terrible. My waiter did not attend to us the way he should have. I was there for a birthday and he did not seem to care. No one sang happy birthday, but I did see other waiters and waitress singing happy birthday to others. My utensils were dirty so I had to use plastic. After the dinner, i did not feel he deserved a 20% tip or more. I was still charged 20% gratuity on my card, and I had tipped cash. I had to contact my bank so I can get the right amount charged because the balance that was charge did not match the receipt.

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T
New York Area
20 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Thus far each experience has been great. The service and quality of cuisine served.
I strayed from my usual od cheesesteak on a waffle and was not disappointed.

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HM
New York Area
30 reviews
Dined 6 days ago
Overall 4food 4service 3ambience 3

Everything was good

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OT
New York Area
1 review
Dined 6 days ago
Overall 4food 5service 5ambience 4

I tried to change my reservation the night before from three people to four and couldn’t. I was then seated at a table with an extra chair where my forth person could’ve sat :/ burgers are amazing. Sharing fondue plater as well. Totally recommend for casual dining.

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OT
New York Area
16 reviews
Dined 6 days ago
Overall 1food 1service 1ambience 1

The hostess with the short curly hair was very rude. They don’t respect Open Table reservations, and she basically told me off for daring to ask her if a table was available when we made it exactly on time for our reservation. I was instructed in the rudest way to wait until she called my name when a table was free because, according to her, they cannot guarantee the availability of tables even with a reservation. Once seated, I spoke with the manager who quickly apologized and moved on (he probably has to do this a lot). The only good thing about the experience was our waitress who was very sweet and professional. Food was average and the dessert we ordered was mediocre this time. Very dirty bathroom, too. Will cross this place off our casual dining list.

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OT
New York Area
1 review
Dined 6 days ago
Overall 5food 4service 5ambience 5

Seating can be cramped depending on where you're seated, personally had to ask to move tables because of how cramped it was but overall it was great.

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N
Washington DC
11 reviews
Dined on January 11, 2019
Overall 3food 2service 4ambience 3

It’s fine. My kids love this place. For adults, it’s interesting to try it once

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OT
San Francisco
4 reviews
Dined on January 11, 2019
Overall 4food 3service 5ambience 5

Good food good concept good service. Great desserts!

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OT
London
1 review
Dined on January 10, 2019
Overall 2food 1service 3ambience 3

Confusion over seating was annoying especially since we were looking to just order food. Service was ok not attentive. Food was mediocre. Even dessert was just ok. Won’t come back again.

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OT
New York Area
6 reviews
Dined on January 10, 2019
Overall 5food 5service 5ambience 5

The perfect anniversary restaurant. It’s loud and bustling, but has great food and even better desserts! I wanted to try one of everything. Go with someone you’re not afraid to pig out with!

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EE
1 review
Dined on January 9, 2019
Overall 5food 5service 4ambience 5

It was my first time going to Max Brenner’s and I was quite pleased. If I could fix anything it would be how the restaurant is presented. Online and also when you pass by the place you assume it’s strictly desserts. But once you sit down and order it felt more like a normal restaurant. Also, the staff should make a better effort in telling us about the delicious desserts. I didn’t have a clue what some of the choices looked like, so I picked something that sounded good.

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OT
1 review
Dined on January 8, 2019
Overall 4food 3service 4ambience 4

It was a nice experience. The flavoring for the drinks and food was a little off- the spicy primavera was a little too spicy and the peach vodka was a little too strong. However the classic fondue was amazing and I would definitely get that again! Would definitely come here again!

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c
New York Area
2 reviews
Dined on January 8, 2019
Overall 4food 4service 4ambience 4

Very nice place to meet friend, food and service was very good. Definitely is a keeper.

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e
New York Area
10 reviews
Dined on January 7, 2019
Overall 3food 5service 3ambience 2

The hot chocolate was amazing. Ambiance, service, etc were ok. I didn't try any food. Enjoy!

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OT
1 review
Dined on January 7, 2019
Overall 4food 4service 5ambience 5

Everything was very good. The only regret is that I felt like the chocolate fondue was not enough, but that is probably because we split it three ways and it is probably meant to be shared with a couple. The entrees are all amahzing (REAL baguettes!) but don't forget to save room for dessert! Waitress was very nice and patient.

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OT
New York Area
1 review
Dined on January 7, 2019
Overall 2food 3service 2ambience 4

Pizza was cold along with the crepe I got. The waiter never came around, waited 20 mins to even be acknowledged to order, and each plate my two friends and I ordered came out 20 mins after each other.

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OT
1 review
Dined on January 6, 2019
Overall 3food 4service 4ambience 3

The bathrooms were very very dirty. And we were squished between two other tables.

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OT
1 review
Dined on January 6, 2019
Overall 4food 5service 4ambience 4

Great food. Will definitely return

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OT
1 review
Dined on January 6, 2019
Overall 5food 4service 5ambience 4

Everything was great except the food was a little cold

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j
New York Area
4 reviews
Dined on January 6, 2019
Overall 4food 3service 3ambience 4

Great coffee drinks! Not too crowded, delicious eggs!

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OT
1 review
Dined on January 6, 2019
Overall 5food 4service 4ambience 4

Very good. Always a favorite. Your out of town friends will love it.

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DJ
1 review
Dined on January 6, 2019
Overall 5food 5service 5ambience 5

Went for my daughter's birthday and we had a wondeful time. Everyone was friendly and the food was amazing.

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OT
1 review
Dined on January 5, 2019
Overall 4food 4service 5ambience 5

The chocolate is what you’re really going for. The food is delicious but unremarkable. We went for a birthday and nobody sang happy birthday. This is a minor complaint but overall the experience was underwhelming. Disappointed to find out when we got there that lunch is after 4pm, as this really limited our food options. This should really be advertised better.

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GM
Atlantic City
1 review
Dined on January 5, 2019
Overall 5food 4service 4ambience 3

Fun place for the kids/teens but get ready to sit very close to your neighbor. It’s a bit tight

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KK
New York Area
1 review
Dined on January 5, 2019
Overall 4food 3service 3ambience 3

We went here at 10pm on a Friday night, food and drinks came out quickly even though the place was quite crowded. The service was good and we totally enjoyed all the food. Very noise, not great for quite conversation but the hot chocolate was totally worth going for. Next time I'm skipping dinner and going right to the amazing desserts.

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C
1 review
Dined on January 5, 2019
Overall 5food 5service 4ambience 5

This was my first time here, I made an online reservation for 2. However, we weren’t seated until 25 min after our reservation because the person in charge of checking in failed to actually check us in....other then that, we had a blast here! Great food and dessert.

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S
London
1 review
Dined on January 5, 2019
Overall 3food 2service 2ambience 1

Too noisy. Our order took 45 minutes to come. One dish was stone cold when it arrived. Waitress did not really handle this well.

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PW
1 review
Dined on January 4, 2019
Overall 5food 5service 5ambience 4

Love this place and the food is great. Really a place for people that love sweets.

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EK
1 review
Dined on January 4, 2019
Overall 1food 1service 1ambience 1

Bad service, bad value, very dirty place and rude staff

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JT
Atlanta
1 review
Dined on January 3, 2019
Overall 3food 3service 1ambience 3

Food was fairly tasty, but the service was poor- order did not come out correctly neither entrée nor dessert and the waitress didn't come around for refills/ bring the check etc. My kids enjoyed it and ultimately we left happy.

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OT
1 review
Dined on January 3, 2019
Overall 1food 2service 1ambience 1

awful service

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OT
New York Area
3 reviews
Dined on January 3, 2019
Overall 1food 3service 1ambience 3

This wasn’t my first time at Max B! But today the servers staff killed the vibe. It’s like everyone works with blinkers in their eyes: if it’s not their section/tables they don’t even ask or show hospitality to customers. My food came before drinks and not even silverware on the table. I ordered a hot spicy chocolate and it was already cold for all the time waiting to be taken to the table :/. It’s busy season, servers must be ready to work busy shifts.

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EC
1 review
Dined on January 2, 2019
Overall 4food 4service 5ambience 3

Great experience overall, but I’ve had better chocolate. A good picture worthy location.

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S
New York Area
1 review
Dined on January 2, 2019
Overall 2food 3service 1ambience 1

We had a nice bite to eat at Max Brenner’s, but were expecting more after researching on their website. The restaurant was a bit ‘tired’ and needs some money spent on it to match the menu. The waitresses all looked grumpy and fed up. However the menu was great and the chocolate pizza, crepe and milkshake we had were delicious.

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F
New York Area
3 reviews
Dined on January 2, 2019
Overall 3food 3service 4ambience 2

Would have been better if the restrooms were clean. Made me wonder just how clean the whole restaurant is

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OT
1 review
Dined on January 2, 2019
Overall 5food 5service 5ambience 4

Loved it! Food was amazing and the decor and appearance is beautiful inside. The service was good. Great place to eat at during the winter season. Only thing I did not like was the bathrooms were dirty.

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