Max Brenner - Union Square

4.3
6681 reviews
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$30 and under
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Comfort Food
Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

Max Brenner will offer to all of his guests at the restaurant free chocolate dips refills for the European Fondue on National Chocolate Day (Sunday, Oct. 28)

Guest can get up to 3 chocolate refills of chocolate of their choice!

This promotion is offer is only valid on October 28th which is national chocolate day. Please let me know if you need an other information.
Dining Style
Casual Dining
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Cuisines
Comfort Food, Dessert, Fusion / Eclectic
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Hours of operation
Mon - Thurs - 9:00am - Midnight
Fri - Sat 9:00am - 1:00am
Sun - 9:00am - 11:00pm
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Phone number
(646) 467-8803
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Payment options
AMEX, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Private party contact
Restaurant Management : (212) 388-0030
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Neighborhood
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Cross street
Between 13th and 14th Streets
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Public transit
L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
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Entertainment
Max Brenner's signature music playlist
Additional
Bar Dining, Beer, Full Bar, Late Night, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
What 6681 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
86% of people would recommend it to a friend
5
4
3
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1
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OT
New England
2 reviews
Dined 10 hours ago
Overall 5food 5service 5ambience 5

This time we went just for dessert, and oh my God. We did the sharing fondue which was like a dessert sampler. It was all amazing, but the cheesecake crepe was better than it has any right to be. Also loved the chocolate martini. Yum!

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RC
London
3 reviews
Dined 4 days ago
Overall 4food 5service 4ambience 2

The food was really good & its so different to other restaurants, this is why we enjoyed it for our special occasion.
The restaurant itself was freezing, we had to keep our jackets on. We did mention it to the staff, but it didn't change.

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B
New York Area
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 5

Had a great dining experience. Food was hot when brought to the table. Our only complaint was we had to wait awhile after requesting the check be brought to the table and closed out.

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GT
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

The food was amazing and the service was wonderful.

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OT
1 review
Dined 6 days ago
Overall 5food 1service 5ambience 5

Birthday didn’t sing happy birthday had hair in food

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WG
1 review
Dined 6 days ago
Overall 4food 4service 2ambience 5

The service was not great. I like the waiter but he didn’t come to our table a lot. Desserts are great. Dinner and lunch menu is good but I recommend for a lunch. Pricing is fair. Seating atrocious sometimes.

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L
New York Area
50 reviews
Dined 6 days ago
Overall 4food 4service 4ambience 4

The service and food was on point. The music was a good compliment until it was turned up really loud. Another customer complained about the loudness. The restaurant catered towards family not late night drinking. Thank you!

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FS
1 review
Dined 6 days ago
Overall 5food 3service 5ambience 4

food couldve been better but our waiter was amazing

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RH
Calgary
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Went here for my daughter's birthday and loved everything about it. Wonderful chocolate martini, excellent flat bread and the desserts were absolutely heavenly!

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C
New York Area
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Max Brenner is a favorite spot! Great food, good atmosphere and good service. Each time is always a treat.

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NM
New York Area
1 review
Dined 7 days ago
Overall 4food 3service 3ambience 3

I had a lot of fun! We were there to celebrate my younger cousin's birthday and had a lot of desserts!

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g
1 review
Dined 7 days ago
Overall 2food 2service 2ambience 4

very mediocre food and lackluster service. my kid was very excited to go here but was underwhelmed. The atmosphere was fun.

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LC
New York Area
4 reviews
Dined 7 days ago
Overall 5food 4service 5ambience 5

Food was great! The atmosphere was different. After a while the sugar hit us and we started slowing down our eating.

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OT
New York Area
13 reviews
Dined on October 13, 2018
Overall 4food 3service 5ambience 4

It’s been a while since I’ve been here. It was a Friday night so of course it was busy. It’s always good to make a reservation when dining here. On this occasion, we were just here for dessert. My dessert was simple, a chocolate chip cookie on a hot skillet topped with vanilla ice cream and a chocolate shell. It was pretty good. Not bad for $10. My friend ordered an Oreo hot chocolate, which ended up being too sweet for both of our palates and the tiramisu in a jar, which she ended up barely touching because it wasn’t what she expected.

We both have been here multiple times for the regular menu and dessert. The regular menu is pretty good and depending on what you order off of the dessert menu, most items are pretty good. I will be back sometime in the future for my chocolate fix.

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M
New York Area
8 reviews
Dined on October 13, 2018
Overall 3food 3service 2ambience 2

Servers were nice but way understaffed because everything from menus, to food to drinks to getting the bill took forever. Average food - this could simply have been what I had because my friend liked his dish. But we both thought the margaritas were awful.

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KM
Phoenix
1 review
Dined on October 13, 2018
Overall 2food 3service 1ambience 3

The server took her sweet time coming around, and we had to wait for about 25 min before drinks were delivered. If she were trying to move quickly, I would have understood, but she walked like she was on vacation in the Bahamas. She was also testy when asked specifics of the drinks....
The other thing was how disgusting the bathrooms were! Like the way you expect to experience a Port-a-John.
... Other than that, the food was pretty good.

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OT
New York Area
2 reviews
Dined on October 12, 2018
Overall 4food 4service 5ambience 4

It was good but had to wait 15 minutes. Wasn’t appreciated since I had made a reservation.

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MA
Atlantic City
9 reviews
Dined on October 12, 2018
Overall 5food 5service 5ambience 5

Great food, chocolates lovers paradise, a very fun and light experience!

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DS
New York Area
1 review
Dined on October 12, 2018
Overall 3food 4service 3ambience 3

Very slow getting food. They always say " kitchen is backed up", But, it's really all about the chocolate.

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OT
New York Area
4 reviews
Dined on October 12, 2018
Overall 5food 5service 4ambience 4

It was our first time there. I live on Long Island and has friends visiting from ILlinois,Cali and Arizona. Everyone loved it. The food was delicious... and the desserts. There are no words.

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V
Phoenix
4 reviews
Dined on October 10, 2018
Overall 3food 4service 4ambience 3

Disappointed we were seated upstairs and not in the main restaurant. There was only 3 of us, and lower level looked wide open. Not a way to treat a tourist who books for the ambiance of the place. Open table booking a week or two in advance should have given us better access.

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CG
New York Area
4 reviews
Dined on October 9, 2018
Overall 4food 5service 4ambience 3

I had the cobb salad. It wasn't filling but that was okay because I came for the dessert. I was not disappointed. My party tried the different waffle sundaes and it was worth every calorie. As a warning the waffle sundae is a single waffle on the menu picture but they brought out a double. It was an unexpected surprise. I am ready to go back and try other things on the dessert menu.

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OT
New York Area
1 review
Dined on October 9, 2018
Overall 5food 5service 5ambience 5

It was my first time at Max Brenner with my boyfriend. It was his birthday so I thought why not go get chocolate wasted? The food was so good! We had his new favorite Mac and cheese as I had steak with potatoes! And if you’re a steak lover you will love the flavors there food brings you! We also had the chocolate fondue tower! You have to get it if it’s your first time 😍. Wonderful experience with the service and food! Definitely coming again

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OT
London
1 review
Dined on October 8, 2018
Overall 1food 1service 3ambience 3

Food was hardly edible. Fondue was freezing cold. Sorry to say but the food was really awful.

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BJ
Dallas
3 reviews
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

Great service. Very friendly and helpful with menu selections. Service was fairly fast and about what is normal. Food very good and better than expected. Dessert was just amazing. Fun place to eat. Totally kid friendly, but just as many "kids-at-heart" eating there as well.

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OT
Edmonton
4 reviews
Dined on October 7, 2018
Overall 3food 3service 2ambience 4

Our drinks were very slow- after our meal
The dessert was disappointing- it was not as described
The flatbread was good though

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DL
1 review
Dined on October 7, 2018
Overall 3food 4service 2ambience 3

Our waiter seemed as if he didn't want to be there, and moved very lazy with our service. The food was amazing! I definitely will go to the one in Philadelphia.

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MV
Washington DC
27 reviews
Dined on October 7, 2018
Overall 5food 5service 4ambience 5

Everything we hoped for and more! The ambience, food, myriad of choices, and playful creations make this a favorite!

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HM
New York Area
27 reviews
Dined on October 7, 2018
Overall 3food 3service 2ambience 3

Services was very slow. Food was good.

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SA
New York Area
1 review
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

I like coming here. Service and food has been good. Brunch is excellent.

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OT
1 review
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

The closing server, i wanna say “Frank”, he’ll know, was amazing! 10/10 will come back to see him and eat here.

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BM
1 review
Dined on October 7, 2018
Overall 1food 3service 3ambience 2

Waited 30 minutes even though we had reservations and the host staff was incredibly rude and dismissive. Food is ok but not worth it. Will not be coming back.

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W
New York Area
19 reviews
Dined on October 6, 2018
Overall 4food 3service 3ambience 3

Great for dessert. Mediocre for dinner. Very very loud especially upstairs where we were seated.

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j
New York Area
10 reviews
Dined on October 6, 2018
Overall 5food 5service 3ambience 3

My husband and I have been coming here for years even though we live here and it is a bit touristy. We love the S’mores sundae and the mac and cheese with chicken, as well as the BBQ chicken pizza. I am also a big fan of the boozy peach lemonade!

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G
New York Area
15 reviews
Dined on October 6, 2018
Overall 1food 1service 2ambience 1

Horrible experience
Food is disgusting and the place is overall disorganized
Our server was ok
But they need some serious training and organizational skills

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OT
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Great food and experience!

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RG
1 review
Dined on October 5, 2018
Overall 1food 2service 1ambience 1

We were actually asked to move mid-meal to accommodate a larger party. I've never had this experience before in a restaurant, which the manager upon discussion told me was "a common practice." The annoyance of the request was exacerbated by the facts that we were placed upstairs after requesting a table downstairs (the staff was quite disordered and didn't seem to know what they were doing) AND we were about 10 minutes away from finishing our meals when the request was made. We had already ordered dessert. The restaurant could have just brought out our dessert ASAP and we would have paid the check and left. I have had to wait for a table many times in the past while another party finishes their experience and know that this is actually a common practice but to ask us to change our table was unacceptable. The manager offered to take care of our check but in my opinion the whole experience was ruined and I didn't go there to have a free meal. I went there to have a good dining experience. Overall the food was average but the service was slow and we saw another altercation about service while we were there. If you value service, STAY AWAY FROM THIS PLACE.

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MH
1 review
Dined on October 5, 2018
Overall 3food 3service 2ambience 4

Service could have been much better, food took a while to come to the table and waiter was hard to get ahold of

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MA
New York Area
1 review
Dined on October 5, 2018
Overall 4food 4service 5ambience 5

It was my daughters birthday. She had fun! Thx!

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AP
Greensboro
1 review
Dined on October 5, 2018
Overall 4food 5service 3ambience 4

Overall a good experience. The waitstaff was a little slow and the bathrooms needed attention. The food was great!

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