Nearby points of interest

  1. Distance: 0.05mi
  2. Distance: 0.15mi
  3. Distance: 0.18mi
  4. Distance: 0.22mi
  1. Distance: 0.05mi
  2. Distance: 0.15mi
  3. Distance: 0.18mi
  4. Distance: 0.22mi

Nearby points of interest

  1. Distance: 0.05mi
  2. Distance: 0.15mi
  3. Distance: 0.18mi
  4. Distance: 0.22mi
  1. Distance: 0.05mi
  2. Distance: 0.15mi
  3. Distance: 0.18mi
  4. Distance: 0.22mi

About Max Brenner - Union Square

Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

841 Broadway
New York, NY 10003
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Comfort Food, Dessert, Fusion / Eclectic

Hours of Operation:
Mon - Thurs - 9:00am - Midnight
Fri - Sat 9:00am - 1:00am
Sun - 9:00am - 11:00pm

Cross Street:
Between 13th and 14th Streets

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(646) 467-8803

Website:
http://www.maxbrenner.com/

Entertainment:
Max Brenner's signature music playlist

Public Transit:
L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square

Private Party Contact:
Restaurant Management : (212) 388-0030

Additional:
Bar Dining, Beer, Full Bar, Late Night, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

Send a Gift Card

Buy now and send it instantly by email, or print a card to give in person.

Max Brenner - Union Square Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.3

service

4.0

ambience

4.0

value

3.9

Noise

Moderate

83% would recommend it to a friend

Good for Birthdays (159)
Fun (154)
Kid-friendly (142)
See All
Special Occasion (135)
Casual (129)
Good for a Date (111)
Comfort Food (108)
Good for Groups (89)
Creative Cuisine (86)
Great for Lunch (76)
Good for Anniversaries (59)
Hot Spot (57)
Fit for Foodies (54)
Great for Brunch (54)
Romantic (52)
Sunday Lunch (50)
Pre/post Theatre (49)
Late-night Find (48)
Worth the Drive (43)
Cozy (39)
Afternoon Coffee (37)
Handcrafted Cocktails (34)
People Watching (33)
Tasting Menu (32)
Neighborhood Gem (29)
Quick Bite (29)
Authentic (28)
Seasonal (20)
Afternoon Tea (15)
Happy Hour (14)
Good Vegetarian Options (14)
Business Meals (11)
Disabled Access (10)
Bar Seating (9)
Vibrant Bar Scene (9)
Scenic View (6)
Paleo Friendly (4)
Quiet Conversation (4)
Tapas (3)
Healthy (2)
Gluten Free Options (1)
Great Beer (1)
Live Music (1)
Vegan (1)
Local Ingredients (1)
Organic (1)
Great for Outdoor Dining (1)
Spicy (1)
Live Sports (1)
Sort by
S
6007 reviews
Loading Reviews ...

 
 (New York Area)·Dined 2 days ago

He place was just ok. The food wasn’t great and the service was mediocre. The dessert was great though.

Was this review useful to you?Yes·No·
food3
ambience4
service3
value2

 
 (New York Area)·Dined 3 days ago

My first time dining here. It was at a request of one of my son’s whom shares a BDay with his older brother they are 8YRS apart. The food, Drinks, and the ambiance was outstanding. The wait was 10mins for a Saturday evening was outstanding. It pays to do reservations.. Unfortunately I was so full I didn’t get a chance to taste one of your delightful deserts but purchased a chocolate syringe-delicious. I will encourage others to visit Max Brenner......

Tags: Hot Spot, Fit for Foodies, Special Occasion, Good for Birthdays, Comfort Food
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 3 days ago

Great place to celebrate a birthday.
Dinner was surprisingly delicious

Was this review useful to you?Yes·No·
food5
ambience4
service5

 
·Dined 3 days ago

Excellent food. Worth the hour long wait. The shakes and hot chocolate were AMAZING!!!

Tags: Kid-friendly, Pre/post Theatre, Special Occasion, Good for Birthdays, Tasting Menu, Fun, Late-night Find
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (New York Area)·Dined 3 days ago

great food and friendly service. Awesome chocolate martini

Tags: Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (New York Area)·Dined 3 days ago

The hostess was very unfriendly and nasty as well as the servers. Service is poor. Will never dine there again. It is only good for the novelty.

Tags: Fun
Was this review useful to you?Yes·No·
food1
ambience4
service1
value2

 
 (New York Area)·Dined 3 days ago

The service was ok, but I personally thought that it took a little and they couldn’t completely recognize your table and might get orders mixed up. Over that though the food was amazing, the servers were nice, and I would definitely recommend it for silly but delicious choice of a restaurant.

^^^^from my daughter. I took my sugar addicted daughter to this restaurant for her first trip to NY. The “adult food” was okay, but the kid food (while not entirely healthy) was creative and fit the bill. Personally, I’d go there just for coffee and dessert- the dessert is very creative and extremely tasty! Also, kind of a cool atmosphere.

Tags: Creative Cuisine, Good for a Date, Worth the Drive, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service3
value5

 
 (New York Area)·Dined 4 days ago

For a packed place we could not believe how quickly our food and drinks came out. I wish I could remember the waitress' name she was great.

Tags: Good for Birthdays, Handcrafted Cocktails, Creative Cuisine, Fit for Foodies, Casual, Fun, Hot Spot, Comfort Food, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 4 days ago

The service was good and the waiter was friendly. The food was good but not great. We had the burger and chicken sandwich, but we both agreed that the desserts were probably the best items to order. They looked delicious! We will return for that alone.

Tags: People Watching, Good for a Date, Fit for Foodies
Was this review useful to you?Yes·No·
food3
ambience3
service4
value3

vip
 (New York Area)·Dined 4 days ago

Attended with my daughter and she really enjoyed it. Food was good and service was good. I wish everything would of been warmer. Other than that, perfect.

Tags: Business Meals, Great for Lunch, Good for Birthdays, Special Occasion, Casual, Kid-friendly, Good for Groups, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience5
service4
value5

 
·Dined 4 days ago

I thought it was really overrated. We sat next to this couple that kept putting her jacket on top of me and she kept elbowing me and flicking her hair in my face. She even put her “to-go food” on top of my jacket. The seats are really close together and we had a waitress that didn’t really pay attention to us. Other than that, the chocolate was really good and so was the food.

Tags: Fun, Good for Groups
Was this review useful to you?Yes·No·
food4
ambience3
service2
value4

 
·Dined 4 days ago

Definitely a designated go-to date spot, but i went in for a girls night and food is amazing and servers are very accommodating

Tags: Late-night Find, Creative Cuisine, Disabled Access, Fun, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 5 days ago

Very good chocolate any way you like it apps are good too! This is a place you need to go to if you like chocolate.

Tags: Cozy, Kid-friendly, Quick Bite
Was this review useful to you?Yes·No·
food4
ambience4
service4
value5

 
 (New York Area)·Dined 7 days ago

Have wanted to go here for years and finally went for my husbands birthday. Everything was disappointing from the time the hostess walked us to our table, set the menus down and walked away before we were even next to the table. The menu choices and quality are comparable to Applebee’s. We both ordered an alcoholic beverage (my husband a bottled beer) which came after our entrees arrived. I also understand the boozy lemonade was not going to be getting me drunk, but I didn’t taste a smidge of vodka. Our server was nice, but hardly checked in and we were finished with our drinks before our meals were done (I was a server, drinks build checks so it was weird he didn’t come back). Finally the dessert. Sigh. For a place that prides itself around chocolate and has lots of options the taste was again on an Applebee’s or Friday’s. We had the cookie skillet and candy bar in a jar. Very average. Needless to say, it was a bust of a special occasion dinner and we will not return.

Tags: Good for Groups, Kid-friendly, Casual
Was this review useful to you?Yes·No·
food1
ambience2
service2
value1

 
 (New York Area)·Dined on January 15, 2018

Good food, no rush from the server, and leftovers! Had a wonderful time.

Tags: Casual, Good for a Date, Tasting Menu, Special Occasion, Sunday Lunch, Hot Spot, Comfort Food, Good for Groups, Romantic, Kid-friendly, Good for Birthdays, Fun, Great for Lunch, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 15, 2018

Highly recommended! Great date idea! The fondue was AMAZING! Def enough for 2 to share! Will definitely come back!

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 14, 2018

I took my wife here before we went to a show. The atmosphere was great, the service was excellent. The Brenner burger was great. The onion rings were perfect and the cheese steak was awesome. We had the Tiramisu for dessert and it too was delicious.

Tags: Worth the Drive, Creative Cuisine, Great for Brunch, Pre/post Theatre, Sunday Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Charlotte)·Dined on January 14, 2018

Max Brenner was just okay for us. I was hoping for so much more. My kid's milkshakes were quite small and I ordered hot chocolate and it was cold. We had burgers and one came out bloody, but the waiter quickly replaced it with a burger that was cooked. We were seated behind a family whose chairs backed right up to our chairs...no room to move or breath so it was a rather uncomfortable meal. I had hoped for so much more and it was just disappointing.

Tags: Kid-friendly, Good for Birthdays, Great for Lunch, Casual
Was this review useful to you?Yes·No·
food3
ambience3
service4
value3

 
 (New York Area)·Dined on January 14, 2018

Party of 4 - two teenage girls and two adultswent for a 10am Sunday morning breakfast. . Girls food came within 10 mins (shares fondue - but had no utensils.) Waiter was not attentive at all. Adult food (simple - two omelets) took 50 mins. We were starving and restaurant was empty. Healthy omelet was smothered in cheese that I could not see the egg white. Eggs over easy were beyond runny and not cooked. Never got an apology or even a free cup of coffee for then inconvenience. Never again.

Was this review useful to you?Yes·No·
food2
ambience3
service1
value2

 
 (New York Area)·Dined on January 14, 2018

This place is filled with happy waiters/waitress to help and provide the best service. If you want to make a reservation more than 10, you would have to make reservations back to back, with a certain amount. As an example i had two reservation for 7 & 7:15 pm, then called them that one of my reservation will have 6 and i want may reservations to sit altogether and they accommodated to my needs. I had to wait, but that’s only because of two reasons which are the size of reservation and that’s it’s Saturday, which makes it more busy. Other thank that, i liked the food, they probably need a bigger waiting area, but that’s least of anyone problem. In addition, more bathroom stalls and more room to wiggle around at the tables. For a spot right there in union square, between two other places it’s a reasonable size. Not everything has chocolate!!!

Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
·Dined on January 14, 2018

This place is filled with happy waiters/waitress to help and provide the best service. If you want to make a reservation more than 10, you would have to make reservations back to back, with a certain amount. As an example i had two reservation for 7 & 7:15 pm, then called them that one of my reservation will have 6 and i want may reservations to sit altogether and they accommodated to my needs. I had to wait, but that’s only because of two reasons which are the size of reservation and that’s it’s Saturday, which makes it more busy. Other thank that, i liked the food, they probably need a bigger waiting area, but that’s least of anyone problem. In addition, more bathroom stalls and more room to wiggle around at the tables. For a spot right there in union square, between two other places it’s a reasonable size. Not everything has chocolate!!!

Was this review useful to you?Yes·No·
food4
ambience3
service4
value4

 
·Dined on January 13, 2018

We made a reservation for 6 and didn't get seated until almost 7. It was overly crowded in the waiting area. I don't think there's enough seating for the amount of traffic that goes in and out of there. The staff were very nice and on their feet. The food was good but the desserts were way to decadent. I'm a chocolate lover but I didn't expect to walk out hating chocolate. It's also a little pricey.

Tags: Creative Cuisine, Special Occasion
Was this review useful to you?Yes·No·
food3
ambience4
service5
value3

 
·Dined on January 13, 2018

Even with a reservation, and arriving early, they took forever to seat us. It was ridiculous. The food was only ok, same with the service. A huge disappointment.

Was this review useful to you?Yes·No·
food3
ambience2
service2
value1

 
·Dined on January 13, 2018

The food was not bad and our waiter was great once we got a table. We had to wait an hour past our reservation time to be seated. Forget conversation, it's incredibly loud.

Was this review useful to you?Yes·No·
food4
ambience1
service1
value3

 
·Dined on January 13, 2018

Waitstaff was very frequently and helped accommodate all of our needs

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on January 13, 2018

Good food, but the check in is ridiculous on the weekends. Could be the overcrowding of tourist or just bad management.

Tags: Casual, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service3
value5

vip
 (New York Area)·Dined on January 13, 2018

is the second time I had to wait after coming in saying that I had a reservation.
On the fist I left but on the second we stayed and saw actually there was 2 tables available on the 2nd floor.
The hostess at the entrance they all had a bad attitude in both times rejecting our kindness in having a reservation and beed very good at saying wait here until your table is ready. We waited for more then 15min with times and we arrived on time.
Never going to recommend.

Tags: Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience2
service1
value2

 
 (New York Area)·Dined on January 13, 2018

We have eaten at Max Brenner many times before but this visit was not up to par

Was this review useful to you?Yes·No·
food2
ambience2
service2
value1

 
·Dined on January 12, 2018

Excellent overall.. only issue was a couple that was seated next to us. Once placed there a horrendous odor started to circulate our dining space. It definitely put a damper on the evening. Other than that it was superb.

Was this review useful to you?Yes·No·
food5
ambience2
service5
value5

 
·Dined on January 12, 2018

My first time there was amazing, this time, not so much. Once seated we waited 35 min to get our order in en then 20 more to get a glass of water. Food cale correctly and it was delicios, not as warm as it should be but delisious. Problem? When the food came, we had no silver wear, additional 10 min just starring at our plates without being able to touch it. Finally after the eating utencils came and we ate, (we have been here for little more than 2 hours and ordered 1 hour and 25 min ago) OUR DRINKS CAME. Not convinient at all. I want to love the place, the food was good and the style and plates are unique, but the service is just horrendous. I cannot recomend you go here un less you sit at the bar by your self.

Tags: Authentic
Was this review useful to you?Yes·No·
food3
ambience2
service1
value1

 
 (New York Area)·Dined on January 11, 2018

Great dinner before the Billy Joel concert, salmon was terrific, desserts were frighteningly delicious. Shawn (waiter) was friendly and engaging. No problems at all. Allow an hour and a half total for an excellent dining experience.

Tags: Handcrafted Cocktails, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on January 11, 2018

CallS itself a chocolate bar, so definitely more of a dessert spot than a lunch spot. The only meals are various offerings of Mac and Cheese and pizza, though they also offer a salmon dish and a steak dish. The steak frites were excellent.

But the real attraction

Tags: Quick Bite, Neighborhood Gem, Comfort Food
Was this review useful to you?Yes·No·
food5
ambience3
service5
value4

 
 (New York Area)·Dined on January 7, 2018

This is always a go to place for me when I come to New York 😊

Was this review useful to you?Yes·No·
food4
ambience3
service4
value3

 
·Dined on January 7, 2018

Nice breakfast celebrating my birthday. Left just as it began getting crowded.

Was this review useful to you?Yes·No·
food4
ambience4
service4
value3

 
 (New York Area)·Dined on January 6, 2018

It was good!!

Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Caribbean)·Dined on January 5, 2018

Everything was perfect, the food delicious!!! Great place

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 4, 2018

Horrible service. Waiter expected our fingers to magically turn to bottle openers since we weren’t given one. We got our desert and almost had to eat like animals because they didn’t give us silverwear.

Tags: People Watching
Was this review useful to you?Yes·No·
food2
ambience1
service1
value1

 
 (New Orleans)·Dined on January 3, 2018

Will definitely go back! We were on a trip to nyc with family. It was a pleasant surprise. Fun place!

Tags: Casual, Kid-friendly
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 3, 2018

Really slow and poor service. Front of desk staff was very rude.

Tags: Creative Cuisine
Was this review useful to you?Yes·No·
food5
ambience3
service2
value2

 
·Dined on January 2, 2018

I love this place and can't wait to go back. Our server was wonderful, just too busy.

Tags: Tasting Menu, Creative Cuisine, Casual, Fun, Quick Bite
Was this review useful to you?Yes·No·
food5
ambience4
service4
value4

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.