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Nearby points of interest

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About Max Brenner - Union Square

Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

841 Broadway
New York, NY 10003
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Comfort Food, Dessert, Fusion / Eclectic

Hours of Operation:
Mon - Thurs - 9:00am - Midnight
Fri - Sat 9:00am - 1:00am
Sun - 9:00am - 11:00pm

Cross Street:
Between 13th and 14th Streets

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(646) 467-8803

Website:
http://www.maxbrenner.com/

Entertainment:
Max Brenner's signature music playlist

Public Transit:
L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square

Private Party Contact:
Restaurant Management : (212) 388-0030

Additional:
Bar Dining, Beer, Full Bar, Late Night, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

Max Brenner - Union Square Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.3

service

4.2

ambience

4.1

value

4.0

Noise

Moderate

87% would recommend it to a friend

Good for Birthdays (108)
Fun (106)
Kid-friendly (93)
See All
Special Occasion (83)
Comfort Food (80)
Casual (80)
Good for a Date (76)
Good for Groups (59)
Great for Lunch (55)
Creative Cuisine (53)
Good for Anniversaries (37)
Romantic (36)
Sunday Lunch (35)
Hot Spot (35)
Fit for Foodies (34)
Worth the Drive (31)
Great for Brunch (29)
Cozy (28)
Pre/post Theatre (28)
Late-night Find (27)
Afternoon Coffee (26)
Neighborhood Gem (23)
Tasting Menu (21)
Authentic (20)
Handcrafted Cocktails (19)
People Watching (16)
Quick Bite (16)
Good Vegetarian Options (16)
Happy Hour (14)
Seasonal (12)
Afternoon Tea (11)
Vibrant Bar Scene (9)
Disabled Access (8)
Business Meals (7)
Quiet Conversation (7)
Bar Seating (5)
Gluten Free Options (4)
Scenic View (4)
Healthy (3)
Tapas (3)
Paleo Friendly (3)
Live Sports (2)
Live Music (1)
Waterfront (1)
Organic (1)
Great for Outdoor Dining (1)
Spicy (1)
Vegan (1)
Local Ingredients (1)
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5726 reviews
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 (Washington DC)·Dined 6 hours ago

We were served quickly even when it was pretty crowded and our server was pretty friendly. We had desserts only, and they were delicious! Had a good time and will go again!

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food4
ambience4
service4
value3

vip
 (Dallas)·Dined 3 days ago

Fun experience—especially for the kids! Great hot chocolate, shakes, fondue and more. Chocolate martini was bliss!! Manager was incredibly helpful getting side-by-side tables for our large party.

Tags: Authentic, Good for Birthdays
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 3 days ago

Food and desserts never disappoint here!! Kids love it!!!

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food5
ambience5
service5
value5

 
·Dined 3 days ago

The meat tasted good, but it was also very burned, which made me taste not so good. The pasta was really good!

Tags: Fun
Was this review useful to you?Yes·No·
food3
ambience2
service3
value2

 
 (Richmond)·Dined 4 days ago

Food was good. Very loud in there, hard to talk with each other.

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food3
ambience3
service3
value3

 
 (New York Area)·Dined 4 days ago

Met up with a couple of friends over dinner. This place doesn't disappoint: food is good, the place isn't too rowdy, very few children around, waiter is very nice with us. New York City food is a little expensive by design, but the environment is good.

Tags: Casual, Comfort Food
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

vip
 (Chicago)·Dined 5 days ago

Fun & a chocolate lover's dream! Kids had a great time. Food was fine and not a huge ripoff considering NYC. I would highly recommend if in NYC and have kids that love chocolate. My girls were in heaven. They have cute things that they do for the food. Mac and cheese came with a syringe of marinara sauce. Chicken fingers had a paint brush to brush on the sauce. They also were helpful with our nut allergy.

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food4
ambience3
service4
value3

 
 (New York Area)·Dined 6 days ago

When we arrived this large restaurant was packed to the gills with teenagers waiting for tables. The waitstaff was courteous and tried their best to accommodate our reservation. The service and atmosphere were similar to what you'd expect at an Applebees. The desserts were inventive and fun, my kids and Mom were thrilled. My dessert tasted good but didn't seem especially fresh (chocolate tiramisu). The restaurant was very loud and a little dirty. I would go back again with kids for hot chocolate or treats during off hours.

Tags: Comfort Food, Fun, Kid-friendly
Was this review useful to you?Yes·No·
food3
ambience2
service2
value2

 
 (New York Area)·Dined 6 days ago

Nice experience, very helpful service. I look forward to returning with friends again. Love the food, deserts and drinks. Very friendly and safe atmosphere. Very good if you have children.

Tags: Late-night Find, Tasting Menu, Pre/post Theatre, Good for a Date, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Orlando)·Dined 6 days ago

Rude hostess, overworked servers, so-so food. Kids menu food was especially disappointing. Super loud.

Tags: Afternoon Coffee, Kid-friendly
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food3
ambience2
service3
value2

 
·Dined 6 days ago

My party arrived a few minutes behind schedule but we were seated immediately. Staff were quick and attentive. Food arrived in a timely manner and was tasteful and comforting. Had a great time and enjoyed the 90’s music throwbacks. Will most certainly dine here again!

Tags: Afternoon Coffee, Quiet Conversation, Late-night Find, Romantic, Cozy, People Watching, Good for Birthdays, Great for Lunch, Special Occasion, Comfort Food, Sunday Lunch, Good for a Date, Fun, Good for Anniversaries, Casual
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food4
ambience5
service4
value5

 
 (Baltimore)·Dined 6 days ago

Went here for lunch and for the CHOCOLATE! Had the white chocolate chai tea. One of the waitresses said to her it tasted like Christmas. I couldn't have agreed with her more. It was divine. I also quite enjoyed the waffle chicken cheese steaks. This did not disappoint!

Tags: Afternoon Coffee, Good for Anniversaries, Casual, People Watching, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 6 days ago

It was fantastic, everything was perfectly cooked, their menu of desserts and drinks was amazing! I'm definitely going back.

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food5
ambience5
service5
value5

 
·Dined 6 days ago

I was really excited to go here as I love the chocolate! Everything that could go wrong did. I had to send the food back because it was not cooked properly, I was waiting a long time for food and I got attitude from the staff. The manager did let me keep the desert as I was just unhappy and wanted my check to leave. I still left a great tip as I know waitress don't make a lot of money and she was working hard it was busy. I will not visit again but I will still eat the chocolate!!

Tags: Good Vegetarian Options, Casual
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food3
ambience1
service1
value1

 
·Dined 6 days ago

Amazing service and fun brunch options for the choxolate lovers and even those that prefer more traditional eats. The whole family enjoyed the friendly service and unique menu. Mac n cheese burger, chocolate pizza, and marshmallow crepe with gummy bears were favorites! Fun family brunch for a day in the city!

Tags: Comfort Food, Creative Cuisine, Pre/post Theatre
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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 17, 2017

Loved the Mac and cheese!!! The desserts are something not to be missed!

Tags: Pre/post Theatre, Cozy, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
·Dined on November 17, 2017

Had a great time...enjoy the food, service was great...loved the FONDUE...will return.

Tags: Hot Spot, Good for Anniversaries, Tasting Menu, Kid-friendly, Special Occasion, Good for Birthdays, Tapas, Casual, Quick Bite, Great for Brunch, Good for a Date, Romantic, Fun, Afternoon Coffee, Great for Lunch, Sunday Lunch, Afternoon Tea
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 17, 2017

It's like walking into a real life version of Wonka's chocolate factory!

Tags: Kid-friendly
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food5
ambience5
service5
value5

 
·Dined on November 16, 2017

Very Good service & staff friendly love this place

Tags: Kid-friendly, Casual, Creative Cuisine, Good for Anniversaries, Vibrant Bar Scene, Handcrafted Cocktails, Late-night Find, Hot Spot, Good for a Date, Fun, Cozy, Live Music, Quick Bite, Comfort Food, Paleo Friendly, Fit for Foodies, Great for Brunch, Tasting Menu, Good for Birthdays, Special Occasion, Authentic, Romantic, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 15, 2017

I come here at least every few months so I imagine I've already written a review before. This place always gives me, my friends, and my family a 10/10 experience. The menu is constantly updated and I appreciate the effort and creativity that goes into everything, from the menu's design to the cocktails to the decor. Service is always impeccable, whether during off-peak hours or evenings when there's a crowd at the front full of people hoping to get a table despite not booking a reservation. I've been here for birthdays, dinners right before screenings of classic movies at the Regal across the street, holiday get-togethers to catch up with people I haven't seen in ages, and more casual nights where a friend and I wonder, "where's a go-to that never fails?" This is such a special place, and I would say that even people far less sentimental than me would agree. This time around, I got a macchiato in a kangaroo cup (fun!) with the chocolate chunks pizza (yum! although very filling), while friends got the tea (very cute design) and appetizers (yummy and affordable). My favorite cocktail here is the White Chocolate Russian, and I recommend going to brunch here if you're a fan of fluffy pancakes and heavenly chocolate-based delights. Everyone -- from the host stand to those at the bar to the servers and bussers -- are outstandingly kind and are always without pretension. I very much appreciate the vibe here, and I want to thank the team here for another happy evening! Keep it up, guys!

Tags: Casual, Worth the Drive, Hot Spot, Vibrant Bar Scene, Comfort Food, Disabled Access, Authentic, Good for Birthdays, Afternoon Coffee, Cozy
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food5
ambience5
service5
value5

 
·Dined on November 12, 2017

Great food for all. Kids loved it, great kids meals. Atmosphere great, but also loud and a little crazy

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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 12, 2017

I went there on a Sunday for Brunch and ordered the Hazelnut Hot Chocolate and the Napoleon French Toast. While the hot chocolate tasted really good, the presentation was not. I mean, the cup that they use to store the hot chocolate in, it's a oval shape saucer-ish cup. I spilled it when I accidentally brushed one end of it and it tipped forward. Plus, the waitress didn't give me a spoon for it (until I asked), so was I suppose to drink it through the smaller end of the "cup"?
The Napolean French Toast was very dry. While it's not burnt, it's still very hard (or crispy, if you will); not how French Toast should be.

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food2
ambience3
service3
value3

 
 (Washington DC)·Dined on November 12, 2017

My girlfriends and I took a short weekend trip to NY. While there, We decided to have brunch at Max Brenner. The food was lovely, but unfortunately we came on the wrong day. There was a birthday party for 35 screaming kids which made it hard to enjoy the rest of our meal. Outside of that, I would definitely recommend Max Brenner again.

Tags: Good for Birthdays, Fit for Foodies, Sunday Lunch, Good for Groups, Great for Brunch, Good for a Date, Creative Cuisine, Romantic, Great for Lunch, Kid-friendly, Late-night Find, Hot Spot, Neighborhood Gem, Fun, Casual
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food4
ambience4
service4
value5

 
 (Chicago)·Dined on November 12, 2017

My party was seated within 5 mins of arriving after having made our reservations 15 mins prior and arriving early. Place was packed and lively. Was seated next to a bunch of loud college students but it was a Late Saturday night in Union Square and with NYU around the block that's to be expected.

Was a good experience otherwise I'll be back again!

Tags: Fun, Afternoon Coffee, Late-night Find, Good for Groups, Good for a Date, Hot Spot
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food5
ambience2
service4
value5

 
·Dined on November 12, 2017

Very noisy and crowded place. You will have no privacy sitting down. Your chair will be few inches away from another person not in your party!!!!
Food was good, but nothing special about it. You can get similar food at many other places. I have table reserved, but I had to wait 30 min to get table!!!

Tags: Hot Spot
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food3
ambience1
service3
value1

 
·Dined on November 11, 2017

It was too loud and packed. We sat at high traffic area and it felt like as people walked by they were touching our food with coat sleeves or bags because it was a narrow space to walk through. They should get rid of that table.

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food4
ambience1
service4
value3

 
 (New York Area)·Dined on November 11, 2017

The restaurant was freezing cold on a blustery frigid day in November. Our server tried hard but kept us waiting often. The food was not memorable, although the dessert was. Loud, crowded and noisy.

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food3
ambience2
service3
value1

 
·Dined on November 11, 2017

Amazing! The dessert I ordered (s'mores crepe) and the hot chocolate was absolutely amazing!

Tags: Good for Anniversaries, Fun, Special Occasion, Good for Birthdays, Authentic, Good for Groups, Good for a Date, Creative Cuisine, Worth the Drive, Great for Brunch, Fit for Foodies, Neighborhood Gem, Romantic, Great for Lunch
Was this review useful to you?Yes·No·
food5
ambience5
service4
value5

 
 (New York Area)·Dined on November 11, 2017

frustratign experience at checkin .

made our rez thru open table for 2 - moments later i updated it to 4 - when we checked in we were told the rez was for 2 only - we were told to wait - almost 30 minutes later we still weren't seated . when we checked back in at hostess stand it showed our rez as a no show - the hostess didn't check us in properly we waited for nothing - the restaurant has plenty of available tables error by the hostess/restaurant - frustrating....

Tags: Special Occasion
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food4
ambience4
service2
value3

 
 (New York Area)·Dined on November 11, 2017

Very slow service! But the food is amazing worth th wait!

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food5
ambience3
service5
value3

 
 (Washington DC)·Dined on November 11, 2017

If I could give this place 10 stars I would. Best hot chocolate of all time, and the food is good (and really not outrageously expensive, given the location and novelty factor) too.

Tags: Fit for Foodies, Good for Anniversaries, Casual, Fun, Great for Brunch, Comfort Food
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 11, 2017

The service was wonderful! Food is always delicious.

Tags: Good for Birthdays, Fit for Foodies, Fun, Special Occasion, Great for Brunch
Was this review useful to you?Yes·No·
food3
ambience5
service5
value4

 
 (New York Area)·Dined on November 11, 2017

Great Experience!

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 11, 2017

Family diner the food was not as expected ! Service was fast we didn’t have to wait for to long for the food to arrive but it was cold the hamburgers came with less stuff that they sad !

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food2
ambience4
service5
value4

 
 (New York Area)·Dined on November 11, 2017

Too noisy, too crazy, too expensive, great for creative desserts.

Tags: Special Occasion, Authentic, Creative Cuisine
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food3
ambience4
service3
value2

 
·Dined on November 11, 2017

Food is so so and a bit pricey. But you go for the delicious chocolate desserts. Best desserts ever!

Tags: Creative Cuisine, Fun, Special Occasion
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food4
ambience4
service5
value4

 
·Dined on November 11, 2017

I've wanted to eat at Max Brenner's for a long time, and have been many times to buy chocolate syringes (which are absolutely delicious). When I finally went with my boyfriend, the experience was awful- the "table" I had reserved ended up being a communal booth, so we were wedged between other couples, all of us trying to talk over each other and the waiters having us shout to order our food. The food was fine, but the terrible atmosphere led the place to feel more like a chain restaurant than anything. I was expecting MUCH better. We didn't even want to stay for dessert (our original goal, because they have an impressive dessert menu) because it was so loud and hard to relax. Not good for a romantic night. Overwhelming dessert menu and underwhelming dinner menu. I might stop by for chocolate syringes in the future, but I will NEVER bother booking a "table" again.

Tags: Comfort Food
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food5
ambience2
service3
value3

 
·Dined on November 10, 2017

It was all okay BUT even when I went to the hostess to ask about my reservation she said she'd 'check me in' so that she knows I'm here but then when I went to check again after waiting for 45 minutes they had completely lost my reservation and I was no longer in the system. My reservation was at 6:15 pm and it was already 7 pm and I was still waiting for a table meanwhile people who had reservations at 7:15 already were getting a table (even with the same amount of guests). The hostess there at the time wasn't very friendly and often times didn't even raise her head from the computer to greet any of the people infront of her. Not a good experience.

Tags: Casual, Good for a Date, Handcrafted Cocktails, Good for Birthdays
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food4
ambience3
service2
value3

 
·Dined on November 10, 2017

Everything was on par. The only thing I’d add is that they didn’t share with my server my request to sing Haply Birthday to my sister. I added this during my OT reservation but I had to ask my server in cognito, to make it happen. She was gracious and gave us a brownie with the sparkler she said if she had know it would have come with our dessert.)

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 10, 2017

We went to the restaurant to meet up with family. It was VERY crowded with MANY birthdays. The food wasn't as good as it was last time so we were a little disappointed. Our waitress was very attentive which was good.

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food3
ambience3
service4
value3

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