Nearby points of interest
Nearby points of interest
About Max Brenner - Union Square
Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.
A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.
New York, NY 10003
Comfort Food, Dessert, Fusion / Eclectic
Hours of Operation:
Mon - Thurs - 9:00am - Midnight
Fri - Sat 9:00am - 1:00am
Sun - 9:00am - 11:00pm
Between 13th and 14th Streets
$30 and under
AMEX, Discover, MasterCard, Visa
Max Brenner's signature music playlist
L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
Private Party Contact:
Restaurant Management : (212) 388-0030
Bar Dining, Beer, Full Bar, Late Night, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
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Max Brenner - Union Square Ratings and Reviews
I must say I’ve been to Max Brenner’s before albeit it’s been a while... I must say, I get this place is a tourist trap so I’m not expecting portions comparable to what I’m paying but it’s really ridiculous the portion sizes... the service was horrible and slow... I probably won’t go back there again
We have a exchange student from Germany so we thought we’d show her something special. We made a reservation and arrived. The place was very full but even so were seated within 10 minutes. We ate the the kids pizza, the cris-cut fries and the quinoa salad. The food was good but portions were on the light side. Probably better as we had the chocolate shot for the kids and and order of the chocolate “Fondue to Share”. This was very good and enough for 4 people to get a good taste of everything. Service was good and we were treated well.
Disappointing. The hot chocolate is out standing, but our other food selections were pretty sad - especially for the price. They seemed to be understaffed - so our wait on our order, our food and our bill were incredibly long (and we were expecting to wait because of the holiday season). Randomly, the pizza that was ordered next to us came out well ahead of our salads. There was also a wait for restrooms because of service issues. Such a disappointment for a place we had been waiting to visit with excitement and anticipation.
Overall great place. The restaurant was packed when we arrived, but we were seated immediately because we had a reservation. The table wasn't great, as they were all very close together and I was almost bumping shoulders with the couple next to us. However, our server was very attentive and our food was brought to us very quickly considering the amount of people in the restaurant. The food was good, but not nearly as amazing as their desserts! We had the chocolate pizza and their Euphoria Peanut Butter Chocolate Fudge Sundae. Their hot chocolate was great as well (and lived up to the hype). All were incredible! I would definitely come back just for the sweets!
Food is outstanding. They really need to have pagers for people waiting to be seated. They get annoyed if you crowd them, but you can’t hear them call you otherwise. We enjoyed our meal; unfortunately, poor service ruined it for us. We heard the manager speaking to the waiter several times about being “moodier than usual today.” We finished our meal at 6:15 and requested hot chocolate. When it didn’t come by 6:35, we asked our waiter to cancel them and bring us the check right away because we didn’t want to miss our train. 6:40 he brings the hot chocolates to us in to go cups, but they were all incorrect and cold. It took us almost another 10 minutes to get the check, and we wound up missing the train. On the way out, he started loudly complaining about the tip that we left - not very professional.
We booked for 6.15 and 30 mins later were still waiting to be seated. We had a bus tour at 7.45 so by the time our food came out (mains only as no time) we had to shovel it in and have our server bring the bill while we were eating so we could jump and run, only just made the bus as it was. Very disappointed as I love this restaurant so was excited to revisit while in NYC but a 30 min wait for a reserved table isnt adequate.
I took a shot at making reservations for 4:15 on a Saturday, in NYC, during Santacon, prior to a Rockettes show at Radio City Music Hall...there was no way my birthday girl-girlfriend and I were going to be seated even close to that...man WAS I WRONG. The place was packed but we were seated at 4:16pm! The service and ambiance and food/drink selection and vibe and everything in between was spectacular. Chocolate martini, flatbread pizza and the tirimisu was all we had time for. We had such a great time and cannot wait to return with/without reservations. Thank you!
We really enjoyed the food and the ice creams. Our waiter called Al was very friendly and helpful. Although I did ask a passing waiter where i could get extra spoons and he just grunted "ask your waiter"! He was a tall white guy, fairly well built but looked as though he cut his own hair. He could have just told me where i could walk to grab a spoon. Restroom could be doing with a good cleaning or updated. All in all, a nice and very different experience. Would definitely go back.
We had a large party that included a five year old and a three month old - Max Brenners was the PERFECT choice. Everyone ordered something different and 100% of our party LOVED their dish. Drinks, entrees, desserts and chocolate martinis were all exquisite. Casual atmosphere with cute Christmas decor - all around, a wonderful experience!
My boyfriend got a burger and he loved it. I got the original max and cheese and felt like it was lacking. We ordered a baked cookie dream and it came out ice cold. They offered to make us another but we decided to not get it since we were full from dinner. Cute place, and the drinks were delicious but the food and experience was subpar.
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