Max Brenner - Union Square

4.6
7930 Reviews
$30 and under
Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 7930 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
91% of people would recommend it to a friend
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JM
JenniferM
1 review
Dined 2 days ago
Overall2food2service2ambience1

The food was not hot or even warm. Seating was definitely at more then 50% capacity. It felt crowded not something you want during a pandemic. We hD a stroller which we didn't mind closing they said we can keep it open that they had space. Then they proceeded to put us at the table near the bathrooms and kitchen! First yuck 🤮 , second there is so much foot traffic from the kiction not an appropriate spot to place a family with 2 small children..Tbh my bill came out to 75$ it overall was OK for a lunch trip but would not spend my money here again go elsewhere. There's alot of local places that can provide you more personal space.

BB
BrandonB
1 review
Dined 2 days ago
Overall5food5service5ambience3

Great place food was good service was great. I would definitely go again

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great service and amazing food!

KK
KKCC
1 review
Dined 3 days ago
Overall5food5service5ambience5

The food was so good to begin with but the waiter himself is what really made the experience even greater please give that man a raise. I believe his named was Julio, he was an absolutely great server. And with the restaurant being so packed we still got our food in a great time. Will definitely be back.

OT
OpenTable Diner
Greensboro
1 review
Dined 3 days ago
Overall3food4service2ambience4

Waiter forgot to put our order in the computer. We were there for 2 hours. Then he couldn’t find a box to bring us our check.

P
Peety
New York Area
2 reviews
Dined 3 days ago
Overall3food3service3ambience4

I arrived at 4:35 for my 4:45pm reservations and had to wait until 5:15 for a table. Once seated, my children and I were seated by a large group with a dog(not a service dog)! No one asked if we had allergies to anything. My daughter is allergic to dog hair. The food wasn’t great but not bad. We ordered steak, cheese burger and chicken Cesar salad. The waiters were great bu the host at the entrance should have done better.

EM
EcclesiaM
1 review
Dined 5 days ago
Overall1food3service1ambience1

Waitstaff should be wearing gloves in these times if they're to serve food to customers. Waiter didnt take our order until half an hour after we were seated and then proceeded with below subpar service.

The dessert is not worth the horrible experience.

M
Molly
1 review
Dined 5 days ago
Overall5food5service4ambience4

My date was absolutely dying over The Waffle Celebration (I surprised him with the Choco Chunk, Muchies, and Hazelhut). Delicious! Perfect spot for a fun special occasion.

XB
XavierB
1 review
Dined 5 days ago
Overall5food5service5ambience5

Service was excellent also the food was Great. Enjoyed the quiet and the atmosphere was excellent. I Would go Back again.

R
Rachel
1 review
Dined 6 days ago
Overall5food5service5ambience5

Our waiter was named jay or something like that and he was super sweet and nice

OT
OpenTable Diner
New York Area
2 reviews
Dined 6 days ago
Overall3food3service2ambience4

Overall I think this place is overrated. This was our first time here and it wasn’t all that great to be honest. My boyfriend had the steak which was extremely under seasoned and the potatoes weren’t that great either. I had the Mac and cheese with chicken and bacon which was honestly the best part of our dinner. We shared the Mac and cheese. It was flavorful and baked to perfection. We also had the bbq chicken wings as a starter, that was great also! Nice crispy flavorful wings. The service was mediocre to say the least, however, she wasn’t the worst we’ve had. The ambiance and setting was nice. We eat out often and Max Brenner will not be on our top 10 dine in places.

OT
OpenTable Diner
New York Area
1 review
Dined 6 days ago
Overall5food5service5ambience5

Im A Chef & I'm Alway Like WOW
This Would Be My 6th Time in 2 months and it's still hands down top Two experiences I've ever had from the food to the staff the vibes are beautiful I highly recommend

A
Asyaw
New York Area
2 reviews
Dined on May 11, 2021
Overall5food5service5ambience5

Great food chocolate themed restaurant desserts was awesome wonderful service from waitress and waiters the host was delightful that greeted us at the door kind and courteous the manager assisted my mother with a chair to sit on with her cane while waiting for a uber to go home absolutely loved this establishment our second time there will definitely be returning

JM
JeanineM
New York Area
2 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

Mother's Day Delight
Made a reservation online...was seated right away. Seating was spaced out and in more crowded areas like the upstairs there were also plastic partitions.
Our server Josh was fantastic...not overbearing but attentive...and let us take our time. Food was delicious.My son had the stuffed french toast, which I need to try next time as it looked-and smelled delicious ...dessert was awesome as always. We ordered the fondue and extra marshmallows as the kids had a great time roasting.

OT
OpenTable Diner
New York Area
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Eveything was amazing, highly recommend the waffle celebration, most delicious waffles I have ever had! The chocolate martini was also great. Mac and cheese= Amazing. everything was great! Can’t wait to go back

JR
JasonR
Atlantic City
1 review
Dined on May 7, 2021
Overall5food5service5ambience5

Wow! Wow! Wow! Despite the minimum meal options, the food was delicious! And of course, not to forget to mention the dessert!!! We ordered the classic fondue and it was so yummy. Went with my family, hubby and two kids and the dessert was perfect. I ordered a cappuccino and it was creamy. Everything was so good! When we got home, we were all talking about the food and the dessert. We are definitely returning! Thank you.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on May 6, 2021
Overall2food2service4ambience3

We loved our first experience here years ago but were super disappointed this time. It’s not so much that it was bad...but that about 3/4 the menu was missing. The food was ok, service was ok, and Covid measures were good. I get that maybe with Covid the menu may have to be shortened, but I checked the website before we left and it was the same huge menu...what we got was 1 page of actual food—if you take off breakfast items there were maybe 9 savory things to choose from. This was a huge disappointment and misleading on the site. If we would have seen this menu we would not have come. The waffle sandwiches were our favorite and they were all gone, as was the extensive list of flatbreads and many of the burgers. When we asked we were just told “we don’t have that anymore” and when we asked if a burger could come on a waffle, same thing “we don’t do that.” I assure you with this tiny menu, missing all the foods that made this restaurant “different” and stand out, we will not be back.

OT
OpenTable Diner
Atlantic City
2 reviews
Dined on May 4, 2021
Overall5food3service3ambience5

Food quality has dipped since my last visit there, but still a very good time.

OT
OpenTable Diner
New York Area
4 reviews
Dined on May 1, 2021
Overall3food3service4ambience3

Son’s birthday

OT
OpenTable Diner
New York Area
1 review
Dined on April 29, 2021
Overall4food4service5ambience5

Isaac was amazing!

ML
MarcosL
New York Area
3 reviews
Dined on April 26, 2021
Overall5food5service4ambience4

Great hot chocolate and pizza, really good unexpected

OT
vipOpenTable Diner
New York Area
10 reviews
Dined on April 25, 2021
Overall5food5service5ambience5

Great place. Loved it in Boston but it's closed, so glad I got to go to NY location. Great staff too.

OT
OpenTable Diner
New York Area
5 reviews
Dined on April 24, 2021
Overall5food5service5ambience5

My girlfriend and I had a wonderful time. It was here first time and our server made it such a memorable experience

ID
IvanaD
San Francisco
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

This was the first time at this establishment with my friends and we will be back!!! The food, the service, everything was amazing!!

K
Kenny
New York Area
1 review
Dined on April 23, 2021
Overall5food5service4ambience4

Great place and food was amazing. Cost was pretty good too.

M
Maggie
New York Area
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

It was a very fun and nice lunch, we had a great waiter and the food was amazing.

OT
OpenTable Diner
New York Area
1 review
Dined on April 22, 2021
Overall5food4service4ambience4

The wait staff was very helpful, only wish I had more cash to tip.

IR
IdalinezR
New York Area
1 review
Dined on April 20, 2021
Overall5food5service5ambience5

Everything was delicious, service was great. Dessert was the best.

ZB
ZarahB
New York Area
1 review
Dined on April 19, 2021
Overall5food5service5ambience5

Great food and great service. Get the sharing fondue. Amazing!

C
Cassandra
New England
2 reviews
Dined on April 19, 2021
Overall4food5service4ambience4

Daughter’s birthday

OT
OpenTable Diner
New York Area
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Everything was amazing 10 out of 10!

AG
AlinaG
New York Area
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

The food had a lot of flavor and was fresh. The chocolate martini was very good, sweet and strong .

OT
OpenTable Diner
New York Area
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

We have brunch and we order the French Toast and some eggs, George was our waiter he is amazing very professional and friendly, the food was delicious and we order cappuccinos, it was the best coffe ever, the hot chocolate is the best too , thank you so much for an amazing experience. We will be back. Thank you so much

LR
LisaR
New York Area
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Love Max Brenner! Great to get back to indoor dining. Our server was very friendly and the food was great. Our teenager son’s fave restaurant. We will be back!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Daughters 8th birthday she loved it!

S
Sav7
New York Area
1 review
Dined on April 17, 2021
Overall4food4service5ambience5

Honestly, great food, great service, but it is really for people who love a sweet breakfast. If you're a savory breakfast person, they certainly have great options for you, but it uniquely cators towards the most indulgent and decadent of sweet breakfasts. which is wonderful.

TL
TLewis
New York Area
1 review
Dined on April 16, 2021
Overall5food5service5ambience5

Food was fantastic and dessert was perfect! Highly recommended!

OT
OpenTable Diner
New York Area
1 review
Dined on April 10, 2021
Overall5food4service5ambience5

Steak could of been better . Overall was happy and wasn’t too expensive like i thought it would be . Def recommend

U
Utsavi
New York Area
1 review
Dined on April 10, 2021
Overall5food5service5ambience5

Amazing and lovely experience at Max Brenner. Service was really fast and food was awesome 🤩

R
vipRehana
New York Area
29 reviews
Dined on April 10, 2021
Overall5food5service5ambience5

Love this place. The portions are huge. The service is always friendly and above all the chocolate is amazing!!!

FAQs

Max Brenner - Union Square is rated 4.6 stars by 7930 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Max Brenner - Union Square