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Max Brenner - Union Square, New York, NY

Max Brenner - Union Square

4.5 (8129)
$30 and under
Comfort Food
841 Broadway, New York, NY 10003

Make a reservation

2 people
7:00 PM
Booked 23 times today

About this restaurant

  • Good for special occasions
  • Kid-friendly
  • Great for brunch
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Hours of operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Phone number
  • Payment options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Delivery & takeout
  • Neighborhood
    Union Square
  • Cross street
    Between 13th and 14th Streets
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 8,129 people are saying

Max Brenner - Union Square reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Max Brenner - Union Square is a chocolate lover's paradise known for its "amazing hot chocolate" and "delicious desserts." The restaurant offers a "fun atmosphere" with "friendly and attentive service." While some patrons found the main dishes average, the sweet treats and "incredible chocolate items" consistently impress.

8,129 Reviews
  1. LaureT

    New York City1 review

    5.0

    Dined on January 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Very good hot chocolate. Specially the Italian one: just dark melted.

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  2. OpenTable Diner

    New York City2 reviews

    2.0

    Dined on January 1, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2
    We ordered the fondue and it was very good. I had a hot chocolate and at first it didn’t taste like the last time I was there but once I gave it a good stir it was just ok. The salted caramel one that we ordered had absolutely no sign of caramel. What we especially didn’t appreciate is that they were having a photo shoot next to us and they had these blinding lights which were very annoying to have while trying to relax and enjoy our order that took so long for them to take sine the manager asked the server that came to wait on us to take part in the photo shoot and we were left waiting. We asked the manager to help us and he took the order himself. Overall not bad, but I would say it wasn’t the best idea to schedule a photo shoot on New Year’s Day.

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  3. KeatunL

    New York City1 review

    5.0

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    Food was fantastic. Waiter wasn’t super talkative but very good at his job.

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  4. KristinT

    Mobile8 reviews

    5.0

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I was hesitant because of all the bad reviews, but our experience was outstanding! Our server was wonderful and helped us decide on our food. This was our first time dining here. The hot chocolate was AMAZING! I had dark chocolate. My husband had a milkshake and it was to die for. We had the sharing fondue and it was absolutely delicious! Excellent food and service!

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  5. SulfynaM

    San Francisco1 review

    5.0

    Dined on December 31, 2023

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Everything was amazing. However, New York City is very crowded especially this time of year and my dad took forever to find parking. The employee at the entrance told me and my son that the whole family needs to arrive in order to go to the table. We had to be flexible. We were hungry.

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  6. OpenTable Diner

    Atlanta1 review

    5.0

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    I was there the day before New Years so it was very crowded. Have been before and it’s fabulous. The chocolate Martini is amazing!

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  7. OpenTable Diner

    New York City1 review

    5.0

    Dined on December 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    A great date night out! Loved the food and the staff was really nice, however my only disappointment was there was no changing table in the restroom, I had to change my newborn baby on the top of the sink.

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  8. ChristineZ VIP

    Columbus12 reviews

    2.0

    Dined on December 30, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Restaurant in need of a renovation. Booth seats are torn and dirty. Restrooms were disgusting. Service was slow and desserts were mediocre at best. Much better when we visited a year ago.

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  9. CathyM

    New York City2 reviews

    1.0

    Dined on December 30, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Made a reservation weeks in advance. So looking forward to taking my family there. We were a party of 6 people. We were seated in an upstairs room that was dirty and had no ventilation. When I asked to be seated downstairs the hostess said it would be 45 min. I watched a table for 6 downstairs sit empty for 20 min then was broken up for tables of two….so that clearly was not true. We were also seated next to a large group celebrating a bday…kids jumping and people on top of us. It felt like we were at a children’s party place. Our table was not set. Food came before our drinks. Server just plopped down napkins and silverware for us to help ourselves. Talk about lack of hospitality. The room was hot and had the smell of fried food. Dessert was mediocre at best. Ladies room was filthy and had no toilet paper. What a disappointment.

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  10. Keoni

    Los Angeles5 reviews

    5.0

    Dined on December 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    MAX BRENNER has always been my absolute FAVOURITE Restaurant...PERIOD!!!! I was upset when they closed the Philadelphia & Las Vegas Locations. I've been out here in the NY Area for work this past December and came to this location 3 times!!!! Honestly, I would have loved to come more if it were possible!!!! This Place is SENSATIONAL!!!! Yeah there's A lot of PICKY, SNOBBY, ENTITLED Reviews on this place, which honestly Stops People from ENJOYING the AWESOME EXPERIENCE to begin with! It's a Magical "Willy Wonka Type" Environment when you come here, so all these Haters who want UNREASONABLY LIGHTNING FAST SERVICE, 10 STAR FOOD RATINGS, and KISS YOUR LUXURIOUS BUTT SERVICE, can go crawl under a HUGE HOLE and STAY THERE!!!! There are still TONS of US AWESOME MAX BRENNER LOVERS OUT THERE!!!! This Place is NO EXCEPTION!!!! SHOUT OUT to Some of THEE BEST SERVERS I've had during my Past Visits (ANGELA, RODRIGO, AND JORDAN) Thank You Guys for All the AWESOME Service you guys do!!!! Merry Christmas & Happy New Year!!!!

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FAQs

Max Brenner - Union Square offers takeout which you can order by calling the restaurant at (646) 467-8803.

Max Brenner - Union Square is rated 4.5 stars by 8129 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New York City
  4. Manhattan
  5. Union Square

Make a reservation

2 people
7:00 PM
Booked 23 times today
Google Map for Max Brenner - Union Square

841 Broadway, New York, NY 10003

Additional information

  • Cross street
    Between 13th and 14th Streets
  • Neighborhood
    Union Square
  • Hours of operation
    Mon–Wed, Sun 10:00 am–11:00 pm Thu–Sat 10:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Comfort Food, Dessert, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
  • Payment options
    AMEX, Discover, JCB, Mastercard, Visa
  • Entertainment
    Max Brenner's signature music playlist
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Delivery, Full Bar, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Delivery & takeout
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