Max Brenner - Union Square

4.3
7386 reviews
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$30 and under
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Comfort Food
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About

Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

Max Brenner will offer to all of his guests at the restaurant free chocolate dips refills for the European Fondue on National Chocolate Day (Sunday, Oct. 28)

Guest can get up to 3 chocolate refills of chocolate of their choice!

This promotion is offer is only valid on October 28th which is national chocolate day. Please let me know if you need an other information.
Dining Style
Casual Dining
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Cuisines
Comfort Food, Dessert, Fusion / Eclectic
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Hours of operation
Mon - Thurs - 9:00am - Midnight
Fri - Sat 9:00am - 1:00am
Sun - 9:00am - 11:00pm
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Phone number
(646) 467-8803
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Payment options
AMEX, Discover, JCB, MasterCard, Visa
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Dress code
Casual Dress
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Private party contact
Restaurant Management : (212) 388-0030
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Neighborhood
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Cross street
Between 13th and 14th Streets
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Public transit
L, N, R, Q, W, 4, 5 & 6 trains to 14th Street/Union Square
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Entertainment
Max Brenner's signature music playlist
Additional
Bar Dining, Beer, Full Bar, Late Night, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
What 7386 People Are SayingWrite a review
Overall ratings and reviews
4.3based on recent ratings
4.3
food
4.2
service
4.2
ambience
4.0
value
Noise · Moderate
92% of people would recommend it to a friend
5
4
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OT
Brazil
3 reviews
Dined on July 7, 2019
Overall 5food 4service 5ambience 5

Amazing experience. Great food. Great service.

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CM
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Great drinks, amazing food, and a great way to relax in comfort.

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OT
New York Area
1 review
Dined on June 16, 2019
Overall 5food 4service 4ambience 4

Overall outstanding .

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R
New York Area
13 reviews
Dined on June 4, 2019
Overall 4food 5service 4ambience 4

Like heaven on earth. Chocolate martini! Must have. Crepes. Whatever u pick will be delicious. Enjoy!!

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OT
New York Area
1 review
Dined on June 1, 2019
Overall 3food 3service 3ambience 3

We had a good time!

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M
London
4 reviews
Dined on May 30, 2019
Overall 3food 5service 1ambience 3

Food very good atmosphere excellent , service good , but my grandson got wet by a member staff clean ing the next table, with no apology, a senior member came over later .

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OT
Hong Kong
1 review
Dined on May 29, 2019
Overall 5food 5service 4ambience 5

Awesome food n outstanding desserts !

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OT
London
1 review
Dined on May 26, 2019
Overall 3food 3service 5ambience 3

It was so so so noisy

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OT
Calgary
1 review
Dined on May 23, 2019
Overall 4food 4service 5ambience 5

Nice place for chocolate lovers

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SG
New York Area
1 review
Dined on May 18, 2019
Overall 5food 3service 3ambience 4

Had the brunch menu. Wasnt great. Veggie burger cold, waffle fries not hot. Hot chocolate was great. Service was slow which is odd as restaurant wasnt as busy as it usually is on a Saturday. Food fell off from what it used to be. Portions small.

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DT
New York Area
3 reviews
Dined on May 13, 2019
Overall 3food 3service 3ambience 2

Not quite sure what i really expected however the service and food were ok; there wasn’t a WOW factor tho maybe I expected to be wowed based on the feedback I heard from other people that visited the restaurant before.

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RX
1 review
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

Everything went well and the service was great! We enjoyed our time at Max Brenners!

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SS
1 review
Dined on May 12, 2019
Overall 5food 5service 4ambience 5

The food was delicious and everyone was very friendly. This was a great choice for Mother’s Day dinner!

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G
New York Area
20 reviews
Dined on May 12, 2019
Overall 4food 3service 3ambience 3

The restroom is beyond disgusting, it makes me think if the kitchen is actually clean. Pay attention to the bottom and the sides of the toilet, not to mention the lid.

The chicken on the fettuccine Alfredo was juicy but bland.

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SL
1 review
Dined on May 12, 2019
Overall 5food 4service 5ambience 5

Was a great experience, you must order the Italian thick hot chocolate!!!!

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g
New York Area
5 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

Awesome place! The waffle fries appetizer is amazing. I like the small main menu because you are there for desserts and they were delicious. Fun place and definitely will go back

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OT
New York Area
2 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Delightful desserts, kind and helpful staff.

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M
Washington DC
8 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

This place is fantastic. Food,service, ambiance were all great. The menu selection is great. There are so many items that you want to try but there isn't enough time in the day. Loved it

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AG
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Decadent and delightful chocolate experience! The service was wonderful. Highly recommend.

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M
1 review
Dined on May 12, 2019
Overall 3food 2service 1ambience 4

Good for out of towners who want to see a new York establishment but the food and service leave much to be desired. Our brunch took 45 mins and it was served cold and without any flavor!

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VJ
New York Area
3 reviews
Dined on May 12, 2019
Overall 3food 5service 2ambience 3

Went for brunch for mother day. Service was backed up and had to wait for the order to be taken . Food was good but I have had better experience here before.

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E
New York Area
10 reviews
Dined on May 12, 2019
Overall 4food 4service 4ambience 2

While i can't recommend the experience of sitting amongst a thousand screaming kids and tourist, the food was surprisingly really good. We had things from both the desert and the lunch side and everyone loved their meal. Was not expecting that. (took the kids for the chocolate). Servers overworked and understaffed, but remained hard working, friendly and engaged. A surprising (for me) thumbs up.

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MC
New York Area
8 reviews
Dined on May 11, 2019
Overall 4food 3service 5ambience 3

Went as a group. Portions seemed to be all over the place so it was hard to figure out what to order. Patrick was amazing! He had everything under control with several big groups under his watch.

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OT
Miami
1 review
Dined on May 11, 2019
Overall 2food 2service 1ambience 2

La mesa era enana, super incomoda, el servicio pesimo, se demoraron demasiado y la comida no fue gran cosa

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TV
1 review
Dined on May 11, 2019
Overall 4food 4service 5ambience 4

a unique dining experience made for chocolate lovers, good food, great service and outstanding desserts.

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DG
New York Area
10 reviews
Dined on May 11, 2019
Overall 4food 3service 4ambience 4

Max Brenner is a great place to take children. Its dark hot chocolate was delicious. It brunch food was good but not outstanding. it is right near a large movie theater and Union Square Park so its location is ideal for many activities.

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DK
1 review
Dined on May 11, 2019
Overall 3food 4service 5ambience 3

i would maybe recommend this place but honestly, there are so many other great restaurants to go to, this would not be near the top if the list. our service was amazing, albeit a tad slow, so gets 5 stars but the restaurant itself felt dirty and the food was okay but not in any way outstanding.

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AG
San Francisco
1 review
Dined on May 10, 2019
Overall 4food 4service 5ambience 4

This place is great for dessert. The food is meh but really you go for the chocolate.

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NA
1 review
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

I go there at 12pm with my 7 year old son he loved it! The milkshake was amaizingggg. We didn't like the chocolate pizza I geuss to much stuf mixed but all the rest was amaizing!! The crep was delicious.

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C
Toronto
10 reviews
Dined on May 5, 2019
Overall 3food 4service 3ambience 4

I absolutely love the milk chocolate here. The food was great, but I didn't enjoy my experience as much as the last time I was in New York. I think it may have been the service or just the atmosphere.

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S
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Amazing! I’ve been several times now, with my significant other as well as for my birthday with a group of friends. Make a reservation in advance (very easy to do online), and expect to wait a few minutes (in my experience, 10-15 minutes top) when you get there. Otherwise the line is super long. Totally worth the wait, though! Great food, vibes, and service.

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ME
1 review
Dined on May 4, 2019
Overall 3food 1service 4ambience 2

If youre looking for a great place to eat a meal I would skip this place. The food was skimpy on ingredients (ordered the OMG quesadilla and it advertised black beans, peppers, and onions. It only had 12 black beans in the whole 6 slices of quesadilla, we counted. Maybe just go here for sweet treats.

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OT
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Food was delicious. Try the Mexican hot chocolate!

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EB
New York Area
1 review
Dined on May 2, 2019
Overall 5food 5service 5ambience 3

This is a good niche restaurant in NYC for dessert addicts. While dinner was good (mac n cheese), it's definitely not the highlight of the meal. The dessert menu is longer than the food menu. We had the molten chocolate cake which was very yummy, but I think I'd try a different dessert next time. My absolute favorite part of the meal was the chocolate martini. They have a little chocolate shop near the front where you can stack up on desserts to bring home as well.

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OT
Amsterdam
1 review
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

Geweldige chocolade fondue!

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OT
New York Area
2 reviews
Dined on May 2, 2019
Overall 1food 1service 1ambience 1

A terrible experience. The food was terrible, and not cooked to order. Even the chocolate fondue - their specialty- was awful. Served cold! And when we asked the waiter to warm it up, he dutifully brought it back to the kitchen, and brought it back cold again. I never got the coffee I ordered. Or water. I’ve never been to a restaurant where the servers bring out a table’s food one person at a time, and then returned to get another person’s food. We were a table of 8. By the time my food was delivered - salmon completely dry, tasteless and white despite being ordered rare - most of our table had finished eating theirs. Just awful. Avoid.

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K
New York Area
2 reviews
Dined on May 1, 2019
Overall 5food 5service 5ambience 5

Great food!! Great dessert!!! Great service!! I really enjoyed my night.

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KR
1 review
Dined on May 1, 2019
Overall 5food 5service 5ambience 5

I loved Max Brenner experience, especially the Manger Chad who was very friendly and accommodating. I came with the group of 8 people and initially we were seated upstairs, where there was no ambience and I asked Chad to move us to the main floor. He immediately responded by getting us, the group of 8, the table in the area we wanted to be seated. I was very pleased and so as my guests, needless to say the food was amazing. Thank you Chad and Max Brenner.

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OT
Birmingham
2 reviews
Dined on April 29, 2019
Overall 4food 4service 3ambience 2

Really Tasty Burgers and the Desserts were insane....amazing naughty treat!

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DF
New Orleans
10 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

AMAZING! walked in off the street and enjoyed everything we ordered. AMAZING!!

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