Max Brenner - Union Square

4.6
7781 Reviews
$30 and under
Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 7781 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
AF
AmalieF
1 review
Dined 21 hours ago
Overall5food5service5ambience5

We had the sweetest server, she was so nice and helpful.
Great entrees and even better dessert! Definitely worth the visit.

OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall1food1service1ambience1

Food sub-par

OT
vipOpenTable Diner
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Loved the Brunch. Especially the White chocolate Green tea

JB
JulieB
1 review
Dined 3 days ago
Overall5food5service5ambience4

Great restaurant with kids! We enjoyed milkshakes and hot chocolates. The kids all ordered Mac and cheese which was actually delicious but the kids most loved that it came with a syringe (yes an actual needleless syringe) of tomato sauce on the side! Desserts of crepes and lava cakes were also amazing (didn’t delve into the fondue but it looked and smelled divine at other tables).

OT
OpenTable Diner
New York Area
1 review
Dined 4 days ago
Overall5food5service5ambience5

It was amazing

SV
ShayV
1 review
Dined 4 days ago
Overall5food5service5ambience4

food was great, quantity and quality matches price, don't order more than you can eat! unless you want to pack it to go. careful with the hot chocolate.

PM
vipPamelaM
New York Area
12 reviews
Dined 4 days ago
Overall5food5service5ambience5

Such a fun lunch!! So festive and delicious!

OT
OpenTable Diner
Orlando
4 reviews
Dined 4 days ago
Overall3food3service1ambience5

One server for 12 tables. Not good service

CB
ColleenB
New York Area
3 reviews
Dined 5 days ago
Overall5food5service5ambience4

Great service! Love the chocolate peppermint martinis!

CG
CherylG
1 review
Dined 5 days ago
Overall3food4service3ambience3

The only real complaint was the waitress seemed uninterested or not able to handle the tables she was assigned.

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service4ambience5

I liked ur chocolate bestie

MC
MrsC81
New York Area
6 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Food was great! Dessert portions were a little skimpy such as the lava cake and the ice cream scoop with the waffles. Otherwise, a festive and fun place to go, especially for families!

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

It was an amazing date place and I’ll definitely be going back.

EB
ErinB
Philadelphia
4 reviews
Dined on November 20, 2021
Overall4food4service5ambience5

Food was great and the perfect portion size. Only disappointment was the hot chocolate. I’ve had it twice now (one time the regular hot chocolate, the latest the mocha) and both were nothing special, especially for a place that’s known for its chocolate.

TB
vipTatjanaB
New York Area
6 reviews
Dined on November 18, 2021
Overall5food5service5ambience5

Lovely afternoon lunch. The waitress was very helpful with menu selection

B
vipBaranclan
New England
28 reviews
Dined on November 18, 2021
Overall5food4service4ambience5

Went with my daughter and her friend for her birthday

Service was good. There was nothing decaf all coffee and tea was caffeinated. I thought about it and ordered the tea. Usually that won’t bother me.

It was so strong I needed two full sugars. I usually take no sugar. It kept me up until after midnight.

Shame that you can get such wonderful desserts but can’t enjoy a hot beverage.

JM
JoseM
Los Angeles
1 review
Dined on November 14, 2021
Overall4food4service5ambience4

The food is good and the service is really great. We were seated on time and they even let us stay longer than expected. Great place to have brunch with a group of friends.

OT
OpenTable Diner
New York Area
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

We come here every year due to COVID last year we didn’t come. But we come for out anniversary every single year since we been together. It’s our own tradition.

Max Brenner never disappoints when it comes to food and service!

AA
ArwaA
1 review
Dined on November 12, 2021
Overall1food2service1ambience1

Terrible experience and food is way to expensive

SS
vipSaraS
New York Area
3 reviews
Dined on November 11, 2021
Overall5food5service5ambience4

Service was amazing. Food was good and came out quickly. The waffles are a bit over the top but definitely tasty.

OT
OpenTable Diner
New York Area
2 reviews
Dined on November 8, 2021
Overall5food5service5ambience5

It was my first time at this restaurant and the occasion was to celebrate my chocolate loving mother’s birthday. We truly enjoyed ourselves and the food was amazing.

JR
JRNY
New York Area
12 reviews
Dined on November 7, 2021
Overall4food4service3ambience3

We didn't have the most welcoming or friendly waiter, but the service was very fast. The alcoholic drinks felt a little skimpy and overpriced, but our meal was very good. All in all, an enjoyable evening.

L
Lulu
New York Area
10 reviews
Dined on November 7, 2021
Overall4food4service4ambience3

I had a quinoa salad and Mom had the steak. We both enjoyed our meals. We shared a chocolate pizza which was delicious! We added hazelnuts and toasted marshmallow. Note: it's a loud place between the music blasting and people chatting.

SJ
SamanthaJ
Charleston
2 reviews
Dined on November 7, 2021
Overall5food5service5ambience5

Max Brenner far exceeded my expectations. We decided to change our brunch spot at the last minute due to the NYC Marathon crowds. I was able to find a table at Max Brenner.
First you MUST order the chocolate churro fondue! OH MY WORD it is heaven.
All of the savory dishes were delicious as well.
Finally, our server was just outstanding. We ate a many fine dining establishments on our NYC trip and I must say, he was the best server we had out entire trip!
The spot is so cute and in a great part of town for exploring and walking off your chocolate indulgence after!

OT
OpenTable Diner
New England
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Great experience … we arrived early around 12 noon and was given a table immediately … forgot to show them open table reservation. Overall great experience … chocolate fundue was awesome!

OT
vipOpenTable Diner
Salt Lake City
1 review
Dined on November 5, 2021
Overall4food4service5ambience4

We have been multiple times to this restaurant. We went this time for my daughter’s birthday. We had a great time. The food is good, the prices are just a bit high for the portion size.

HM
HillaryM
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

Delicious food and desserts! Very attentive service.

N
Nessa
1 review
Dined on October 28, 2021
Overall4food4service3ambience4

Good food. Service was quite fast. As we were eating out appetizers our entrees arrived which prompted us to give up the remaining of our appetizers. It was my son’s birthday so I did not want to complain. Overall we had a good time and would dine here again.

OT
OpenTable Diner
1 review
Dined on October 28, 2021
Overall3food5service2ambience3

The waiter was not really that friendly but the food was good. They have good portions. Their intoxi-cake drink was really good. Not a great place for a special date. It was definitely a casual place.

MM
MiltonM
1 review
Dined on October 26, 2021
Overall5food5service5ambience4

The waitress was amazing and the food was so good.

TS
TSRE
Cincinnati
1 review
Dined on October 23, 2021
Overall3food2service4ambience2

It’s a tourist trap - we knew it before we went and it lived up to that expectation. We had two children with us - ages 4 & 6. They were moderately amused by the decor but that lasted about 5 minutes. We all had a hard time finding “real food” to eat on the menu. I ended up with the veggie burger and it was inedible. I took one bite and put it down. Everyone else ate theirs but no one was raving. Dessert was good, as you’d expect and we had a hard time deciding between the great choices. The service was good. If you’re going, stick with dessert only.

OT
OpenTable Diner
Los Angeles
1 review
Dined on October 22, 2021
Overall5food5service5ambience5

It was wonderful and everything tasted amazing

OT
OpenTable Diner
New York Area
1 review
Dined on October 22, 2021
Overall5food5service4ambience4

Food was good - unexpectedly delicious. We did have a pizza mixup where we got the wrong pizza though. Additionally we had to wait a while for our waters to be refilled. We would come again, and see it as a restaurant to take clients to.

C
Cpk128
New York Area
1 review
Dined on October 22, 2021
Overall1food2service1ambience1

This place felt like Chuck E. Cheese full of screaming children, with no attempt to calm them down by their respective parents. The price point of everything on their menu is definitely not worth it for this kind of ambiance and food. Food only mediocre, with service by waitress also subpar, to say the least. She was not attentive at all and never came around to check or refill water, had to wait for a while even to receive our check.

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on October 21, 2021
Overall5food4service3ambience3

Service was on the slower side. Overall decent dinner

OT
OpenTable Diner
1 review
Dined on October 20, 2021
Overall5food5service5ambience5

It was absolutely wonderful. The staff was great, and they were so polite and fast! The food came out almost immediately, and everything was delicious. I've been here before, and it just has gotten better.

If you haven't tried their dessert yet, DO IT. I always reccomend a classic hot chocolate, as well.

J
vipJulia
New York Area
3 reviews
Dined on October 17, 2021
Overall4food4service3ambience5

Food was great; however, service could have been better. We did not receive drinks until well into our meal. They also forgot to give us skewers for our chocolate fondue, and we could not get the waiter's attention for quite a while. These are small things, but they did affect our experience. Overall, the food and ambience make this place worth it.

TR
TRACIS
New York Area
2 reviews
Dined on October 17, 2021
Overall5food5service5ambience4

First visit - I knew the chocolate would be great, but I didn’t know what to expect regarding the food and drink. Far exceeded my expectations and will definitely go back! Service was quick and very friendly too!

JK
JohnK
New York Area
5 reviews
Dined on October 17, 2021
Overall5food5service5ambience5

Very good hamburgers and “cookie dream” dessert is #1.

OT
OpenTable Diner
New York Area
1 review
Dined on October 16, 2021
Overall3food3service4ambience3

Went for my friend’s birthday first time after the pandemic. The quality of food has decreased. It used to taste better before, the vegetables with my salmon were burnt, the flat bread pizza was a bit soggy. I think for the price, the quality should be better. Will not visit again.

FAQs

Max Brenner - Union Square is rated 4.6 stars by 7781 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Max Brenner - Union Square