Max Brenner - Union Square

4.5
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7474 Reviews
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$30 and under
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Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Specials

What 7474 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
91% of people would recommend it to a friend
5
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OT
1 review
Dined 2 days ago
Overall4food4service5ambience4

Our waitress was amazing and very attentive.

OT
1 review
Dined 3 days ago
Overall5food5service5ambience5

Best hot chocolate I have ever had!

TG
1 review
Dined 3 days ago
Overall5food5service1ambience5

For a Saturday get away date, it was awesome to be able to go there, actually be seated on time from reservation time. The service wasn't that great from our waiter, she tended to a lot of her other tables before us and kept forgetting to bring necessary items we needed to have a meal, napkins, utensils, etc. Not really happy with that but overall, I am definitely coming back to enjoy the chocolate martinis with friends and family. :)

OT
New York Area
8 reviews
Dined 3 days ago
Overall5food5service5ambience5

The food was AMAZING! The atmosphere was fun and I’ve never in my life had such a decadent and rich chocolate experience. We will 100% be coming back! Everything was worth the price which I still found as doable and not overly expensive.

RK
New York Area
2 reviews
Dined 4 days ago
Overall3food5service3ambience4

Was a decent experience. Pretty disappointed that sparklers were specifically requested for the birthday girl’s dessert and they brought it out with a small candle instead. We thought it was because they didn't have any but then saw later that another person got sparklers with their dessert so it felt like a choice.

LJ
Yorkshire
3 reviews
Dined 5 days ago
Overall2food3service4ambience1

Very cold restaurant! I couldn’t take my jacket off for the entire meal. Was greatly looking forward to the food based on a personal recommendation, so disappointed. Burger was ok but nothing special, churros were extremely over cooked, came with a lovely chocolate sauce though. Not the cheapest. Would not visit again

TG
Orlando
1 review
Dined on November 11, 2019
Overall3food3service4ambience1

Sorry but it's not worth it. Especially if you have more than 4 in your party. Shoved upstairs in an uninviting space that doesn't even make you feel like you are out to eat. Maybe at a diner. Too bad we chose this place to celebrate my sons birthday and they did nothing to accommodate us. Will never go again. Food was just ok. Best part of the night was the waiter.

JF
New Orleans
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

The food was great! The ambience could have been better. It was very loud in the restaurant.

EP
New York Area
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

It was my son’s birthday and he’s a chocoholic and what better way to celebrate a chocoholics birthday. He was super excited.

LD
New York Area
1 review
Dined on November 10, 2019
Overall5food5service3ambience5

My son and I wanted to have the full Max Brenner experience without getting sick from too much food. So we shared a BALT sandwich, which was really tasty (fresh ingredients, crusty bread), and each ordered our own desserts, which, of course, is the real reason to come to Max Brenner. My son also ordered a hot chocolate (too much for me!) and his eyes rolled into the back of his head with pleasure. The waiter was super-nice. Service was a bit slow because it was crowded, but we highly recommend it and will return.

OT
New York Area
1 review
Dined on November 10, 2019
Overall5food5service5ambience4

Delish and fun!!

OT
New York Area
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Overall experience is was really great. Our waiter was really quick and attentive despite the restaurant being really crowded. The food was delicious and this definitely the place to go if you are a chocolate lover !

OT
New York Area
1 review
Dined on November 9, 2019
Overall3food3service2ambience2

Hostess was very unprofessional and rude. Crowd waiting in front of the doors which is the entrance of the restaurant and looks very disorganized.

PA
New York Area
1 review
Dined on November 9, 2019
Overall3food2service2ambience3

Food was nothing special. Too crowded. Too noisy. Too expensive.

Only go there for dessert during non peak hours.

MA
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Although we came 30 min late we still was able to be seated under current reservation! Thank you!!

OT
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

We had an excellent attentive waiter. Great service and awesome food .

OT
1 review
Dined on November 8, 2019
Overall4food4service5ambience4

Service was great. Alfredo was ok. I wish they had more desserts with peanut butter.

C
New York Area
1 review
Dined on November 8, 2019
Overall4food4service4ambience5

Most restaurants can only do one thing well, so I was pleasantly surprised by how good our food was. Waiter could’ve been friendlier, but that doesn’t take away from how good the food or desserts were.

AF
1 review
Dined on November 8, 2019
Overall4food4service4ambience3

Great place for a date, family, and to have a good time. Downside is, it’s extremely noisy and space is limited.

DD
New York Area
20 reviews
Dined on November 8, 2019
Overall3food3service3ambience3

Despite being NYC regulars this was our first visit. Overall it was just ok and I would probably not go back except possibly for dessert. It is very loud and cramped. Our food was fine-nothing terrible but also nothing fantastic. My daughter got the mac and cheese which was good. My husband and son both got desserts which were decadent and delicious. Our waiter was pleasant but not efficient.

XS
1 review
Dined on November 7, 2019
Overall5food5service5ambience5

It’s a great place for a date or a group outing the food is amazing and the staff is friendly, attentive and amazing.

NT
1 review
Dined on November 6, 2019
Overall3food4service5ambience1

They were not prepared for our party even though we had a reservation. They put together four tables that were uneven and dirty. The food was subpar. The server was great she remembered every order without writing it down and the food came out very quickly. This place needs a major overhaul on the interior it looks much older than many of its counterparts in the union square area.

OT
Los Angeles
2 reviews
Dined on November 4, 2019
Overall4food4service3ambience3

Desserts are always awesome there and I love the Caesar Salad! It’s been awhile since I’ve been back here but the state of the restaurant seems to have gone down in its ascetics, just a bit. I’ll always continue coming back because I love their desserts! What happened to the ice cream bar dippers though?!?

W
San Francisco
4 reviews
Dined on November 3, 2019
Overall5food4service5ambience5

Great place if you love chocolate

LM
Mississippi
10 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

It was the first trip to NYC for my 12 year old grandson. I gave him a list of restaurants that I have been to on past NY visits and this was on the top of his list. It never disappoints. It is always the best and our server was exceptionable.

EA
New York Area
1 review
Dined on November 2, 2019
Overall1food3service2ambience2

The bathrooms where in very bad shape, garbage overflowing, not enough toilet paper, it smelled. This made me question the state of the kitchen. I hope the improve otherwise they will lose my business .

J
Philadelphia
23 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

This place is the Best! Outstanding service and the food is fabulous!

OT
New York Area
1 review
Dined on November 2, 2019
Overall4food5service4ambience3

Very crowded during dinner time

OT
1 review
Dined on November 2, 2019
Overall5food3service5ambience5

My experience was wonderful. It was celebrating my birthday with my sister. Unfortunately the only issue we had was that we found a piece of plastic in our sunde and we waited an hour for an 8:30pm reservation, otherwise we had a wonderful experience and time. I was told you did something special for a birthday but we never got that. However, it may have been because how busy it was on a Saturday night. Overall, we had a wonderful experience here on Saturday.

SG
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

We really enjoyed ourselves, food was delicious and so was our desert. I have already recommended Max Brenner to my family.

L
New York Area
60 reviews
Dined on November 2, 2019
Overall4food4service5ambience5

Come here bi-annually. Great vibe. Service was very good considering how crazy busy they were. Staff was attentive and caring, periodically checking in on us.
Only negative is my favorite sandwich the Best BALT was no longer the best. They changed the bread from white toast to ciabatta. The bread is now so hard you can barely take a bite without feeling like you’re gonna break your teeth. 😱
Please change it back or use softer bread. Thanks!

OT
New York Area
1 review
Dined on November 2, 2019
Overall5food5service5ambience4

very good spot for just a dessert date, very lively and loud so you need to raise your voice a bit

OT
Philadelphia
2 reviews
Dined on November 2, 2019
Overall4food4service2ambience2

Daughters 4th birthday. Wish it would have been more whimsical, fun ambiance. Service was ok but a little slow. Not sure if we would go out of our way to go back.

MG
New England
2 reviews
Dined on November 2, 2019
Overall4food4service4ambience5

Great desserts. Tasty entrees. Portions are small.

f
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

The food, ambiance, and everything was amazing. Would definitely go back

OT
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

It was a perfect restaurant to celebrate a birthday!!!

MM
Salt Lake City
5 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Absolutely delicious! Their food and desserts are all divine! Literally the most delicious food I’ve ever eaten. Please, do yourself a favor and eat here!

OT
1 review
Dined on October 29, 2019
Overall5food5service4ambience4

Usually come here for the desert and warm drinks. This time I tried their food and other items on the menu. Was not disappointed at all. Full of flavor, came on time and was delish, ordered more!

Y
Chicago
2 reviews
Dined on October 29, 2019
Overall5food5service5ambience5

We had a great time there! Food was delicious and the staff was friendly. Can’t go wrong with chocolate!

J
New York Area
2 reviews
Dined on October 27, 2019
Overall5food4service5ambience5

Very good date spot for a late date night. We enjoyed the service as well as the food and especially the desert.

Tweets by Max Brenner - Union Square