Max Brenner - Union Square

4.5
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7423 Reviews
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$30 and under
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Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Specials

What 7423 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
94% of people would recommend it to a friend
5
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OT
New York Area
3 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

It was nice

SD
New York Area
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 4

Great food, very helpful and attentive server with bubbly and positive attitude. Love this place!

OT
New York Area
3 reviews
Dined on October 14, 2019
Overall 4food 4service 4ambience 4

Love their food. I always order their blueberry tea, this time their blueberry tea was horrible it taste as if the burnt the leaves. Will return because i like their food but I will not be ordering their blueberry tea.

OT
New York Area
3 reviews
Dined on October 14, 2019
Overall 5food 5service 5ambience 5

Great food and fun chocolate!

M
New York Area
105 reviews
Dined on October 13, 2019
Overall 4food 4service 5ambience 3

It was a nice place , but to loud for me. Did not try desert . The service was excellent .

m
1 review
Dined on October 13, 2019
Overall 5food 5service 5ambience 5

we loved it . it was our first time at this restaurant and it was amazing . our reservation was for 430 but we where there at 310 and they sat us early which it was great since we drove 4 hours just to go here. service was awesome our waitress went beyond our expectations and gave us a great service. we will definitely come back soon. food was amazing.

CS
New York Area
6 reviews
Dined on October 12, 2019
Overall 4food 4service 5ambience 4

It was a nice place to go for my son’s 13th birthday. The food was fine, but the dessert was out standing!

OT
1 review
Dined on October 11, 2019
Overall 5food 5service 5ambience 5

it was so good service was great

TS
Raleigh
4 reviews
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Desserts were wonderful

OT
New York Area
1 review
Dined on October 10, 2019
Overall 5food 5service 5ambience 4

Love this place! Best food & especially the desserts!

CM
Los Angeles
3 reviews
Dined on October 10, 2019
Overall 3food 4service 5ambience 3

Ok for kids, but the food wasn't superb. Our waiter made up for the lack of great food I was expecting.

OT
New York Area
2 reviews
Dined on October 6, 2019
Overall 2food 3service 2ambience 1

We used to love this place and have gone for years, but sadly it hasn't changed at all in years, except with less effort on the part of the restaurant. There's just no enthusiasm anymore. The menu barely changes, and they're clearly phoning it in and counting their money. We'll find a new dessert spot in NYC in the future.

OT
New York Area
1 review
Dined on October 5, 2019
Overall 5food 4service 5ambience 5

It’s a good “after the bar” spot

OT
1 review
Dined on October 5, 2019
Overall 3food 3service 3ambience 2

It was less intimate than expected

A
1 review
Dined on October 5, 2019
Overall 5food 5service 5ambience 3

I recommended to all my friends to check this place out. Their chocolates are out of this world. Their hot chocolate are thick and creamy and just so delicious! Just the way I like it!
Food are great too although the desserts are what they are known for. My friends introduced me to this place one weekend and the next weekend I took my parents out for my dad's birthday and they really enjoyed it as well.

OT
New York Area
1 review
Dined on October 5, 2019
Overall 2food 2service 1ambience 3

Wait time for table was long even with reservation
Server brought appetizer with main meal claiming not to realize we wanted it as an appetizer
Kids dessert scooper of ice cream was brought on same plate as adults dessert causing confusion
Extra $2 charge for alcohol drinks was added to bill - servers response about it was confusing but then he removed it

OT
New York Area
2 reviews
Dined on October 5, 2019
Overall 5food 5service 4ambience 5

I took my 3 boys to Max Brenner to try the fondue, and they didn’t disappoint. The food was tasty and inexpensive. The service was OK, but the upstairs dinning area was way too loud.

DS
1 review
Dined on October 4, 2019
Overall 1food 5service 1ambience 2

I had made a reservation for 10 people on a Friday night for 8:15 pm. We got to the restaurant at 8:24 which was 6 minutes before our grace period was over. Only five of us showed up, so we told the hostess that it would only be 5 of us dining tonight. We waited 30 minutes before a manager asked us if we were being helped. Overall we waited about an hour for a table we should’ve had at around 8:45 the latest. Our server rushed our orders, we didn’t even have time to fully decide what we wanted. For our desert we waited about 30 minutes for our desert because our server failed to check in on the status of it. As we were leaving we proceeded to give no tip due to the fact that we didn’t think our server did anything to deserve one. As we were leaving we felt bad and gave him $5 cash because that’s all the cash we had on us. He proceeded to get aggressive and ask us for tip saying that the national average tip for a $200 check is $40 and we should give him $40. He said “ I wish I knew you weren’t going to tip me before I served you guys.” That was completely rude he most definitely didn’t deserve anything after that. He was the heavyset tall light skin waiter with black curly hair. Over all the food was good.

OT
Naples
1 review
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

We especially loved our waiter! Great experience and left with some tasty chocolate treats from the little shop up front!

DA
New York Area
26 reviews
Dined on October 3, 2019
Overall 4food 4service 5ambience 5

Food was excellent except for one dish. The Pub Steak, which I ordered because it was the only entree labeled gluten free, was tough. It was cooked to the proper temperature, just a bad cut of meat. My Maxhattan cocktail was amazing--had to have a second. Good prompt service. Inspired desserts and cocktails.

j
New York Area
1 review
Dined on October 1, 2019
Overall 5food 5service 5ambience 5

It was great. The waiter was polite and food was amazing

MP
1 review
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

The food was affordable and the staff was welcoming and friendly would definitely recommend it to my friends and people in generala once again excellent !!! The food and drinks are delicious.

IF
Philadelphia
2 reviews
Dined on September 21, 2019
Overall 4food 3service 5ambience 3

Service was awesome! I love the chocolate martinis but my pizza was not as hot as it should have been. I’ve been to three Max Brenners and this one was the loudest. You had to yell to the people at your own table.

D
New York Area
11 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

We came there on an early saturday morning. We were seated right away since there were no crowds. The server, Veronica G., was excellent. The food, the drinks, and dessert was delicious and the perfect portion size. Great atmosphere. I highly recommend it. I would go on the weekend early to avoid the crowd and to be served immediately.

OT
New York Area
1 review
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Yeet; yurt; yoink; lit.

KA
1 review
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

One of our favorite experiences while in NY! Food was delicious and the environment was awesome

OT
New York Area
1 review
Dined on September 14, 2019
Overall 3food 2service 4ambience 4

Skip the entrees & go straight for the desserts.

T
1 review
Dined on September 13, 2019
Overall 4food 5service 2ambience 5

It was my friend’s birthday and I made some requests for that in the reservation that were entirely ignored. It was particularly disappointing because the table behind us also had a birthday and the service crew sang happy birthday to them. Additionally, the waiter was very inattentive to our table, I even had to get up and find him for the check after waiting for a long while. The food was phenomenal.

YW
1 review
Dined on September 12, 2019
Overall 5food 4service 5ambience 5

I made reservations to celebrate my child friend’s birthday. We had a great time!

SS
1 review
Dined on September 11, 2019
Overall 5food 5service 5ambience 5

Nothing is ever perfect. But this was near perfect enough. The service, food, dessert, drinks was all in point.

OT
Brazil
3 reviews
Dined on July 7, 2019
Overall 5food 4service 5ambience 5

Amazing experience. Great food. Great service.

CM
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Great drinks, amazing food, and a great way to relax in comfort.

OT
New York Area
1 review
Dined on June 16, 2019
Overall 5food 4service 4ambience 4

Overall outstanding .

R
New York Area
20 reviews
Dined on June 4, 2019
Overall 4food 5service 4ambience 4

Like heaven on earth. Chocolate martini! Must have. Crepes. Whatever u pick will be delicious. Enjoy!!

OT
New York Area
1 review
Dined on June 1, 2019
Overall 3food 3service 3ambience 3

We had a good time!

M
London
4 reviews
Dined on May 30, 2019
Overall 3food 5service 1ambience 3

Food very good atmosphere excellent , service good , but my grandson got wet by a member staff clean ing the next table, with no apology, a senior member came over later .

OT
Hong Kong
1 review
Dined on May 29, 2019
Overall 5food 5service 4ambience 5

Awesome food n outstanding desserts !

OT
London
1 review
Dined on May 26, 2019
Overall 3food 3service 5ambience 3

It was so so so noisy

OT
Calgary
1 review
Dined on May 23, 2019
Overall 4food 4service 5ambience 5

Nice place for chocolate lovers

SG
New York Area
1 review
Dined on May 18, 2019
Overall 5food 3service 3ambience 4

Had the brunch menu. Wasnt great. Veggie burger cold, waffle fries not hot. Hot chocolate was great. Service was slow which is odd as restaurant wasnt as busy as it usually is on a Saturday. Food fell off from what it used to be. Portions small.

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Tweets by Max Brenner - Union Square