Max Brenner - Union Square
At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.
Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.
Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between
half pound burger patty, house-made BBQ sauce, Vidalia onion rings, tomato, cheddar and romaine on a brioche bun
Baked Cookie Dream
milk chocolate chunk cookie baked in a skillet, topped with vanilla ice cream and a chocolate crunch shell
Original Mac & Cheese
Max's 5-cheese blend, tomatoes and herbed bread crumbs
We loved it there, they took great precautions with the pandemic, all the tables were 6 feet apart and disinfected. We made reservations and didn’t have to wait to be seated. The service was great as well as the food!
Great time! Waiter was nice enough to snap some pictures for us as well, very much appreciated.
They didn’t wipe the table down before we got there. I know that because there was a long black nasty hair on the table and it certainly wasn’t mine. They didn’t take anyone’s temperatures before entering and inside looked just as packed as it did before COVID. Not one COVID precaution was taken at all. Very disappointed because I have a lot of memories here.
It’s was calm and will be coming again
I’ve been wanting to come here for over 4 years now because I’m a chocolate fanatic and honestly, if it wasn’t for the 40 min wait, I would have given it five stars because the food, the drinks, the atmosphere, and the service was all marvelous. The only thing was, that I had a reservation for 8:30 and wasn’t seated until 9:13 and in regards to that, there should be more organization because the reason for making a reservation is to not wait 40 mins but other than that, it was great!! Thank you for the experience!!
Very nice experience. My niece was happy as it was her birthday and she wanted to go there to celebrate. Waiter was very accommodating and great. He sang happy birthday to my niece which made it an overall great experience.
I believe the serve could have been more personable. Overall the food was good, I wouldn't say good for the price but it's NYC.
Awesome environment to celebrate a bday!! Convenient center city location parking right next door.
I’ve been to Max Brenner’s before. I just feel like it’s a bit pricey but the desserts are awesome!
Love the relaxed feel of the place, and the sweet smell of Chocolate as soon as you walk in. Service is great and fast. Love the strawberry hazelnut crêpe.
Helpful staff and very friendly too
All was pretty good. The one problem I had was we booked a reservation for 9pm and still has to wait 30 mins after we got there. So that was a little frustrating but other then that the chocolate and food was great.
My wife and I were celebrating a huge accomplishment, we bought our first home!!!
Everything was amazing just as it was the first time i went! A little pricey but well worth it, this is definitely my favorite place to eat and will come again soon! Definitely get a chocolate syringe well worth it 😍
Amazing always great, it is one of my girlfriend’s favorite places and it always lives up to her expectation
Loveee this place
Love this place and the staff are very friendly! Would definitely recommend this place to anyone.
Go here for dessert only. DONOT EAT LUNCH/DINNER HERE
Most food wasn't good, we sent back 2 dishes.
Service was awesome, really nice people work here.
Excited to see the doors open. I missed Max Brenner. What I really miss is the waffle steak sandwich.. The cocktails were a delight I had not previously engaged in.
Nice staff, food was good, dessert was great, food took a bit to come out
We had reservation for 9:30 but we didn’t get a table till after 10pm. We got out appetizers about 1030. We only had a chance to get a drink and eat some appetizers before we were rushed out. We were told that they close at 11pm and we couldn’t order our entree. I was looking forward to our entree. Our waiter apologized many times but we didn’t get to eat. We wish we had a chance to eat thats all.
It was closed. Yet I kept getting notifications to confirm my reservation. Do better!
My waiter Michael was outstanding!!! He made my daughters birthday celebration a great one!!
We love this place! Food is great and although service is normally mediocre, we found service this time to be amazing. The tall gentleman (didn’t catch his name) Maitre d at the podium was super nice and accommodating in getting us a wonderful table after we asked for a better one or two :)
The atmosphere was perfect and the food was amazing! Service was pretty quick too!
So much potential, but not impressed at all
Customer service was great. Very small food portions.
This is a tourist trap with bad service! Was recommended by a friend and I would not recommend it to others!
Great food & we loved our waiter! It was a bit pricy for breakfast food but that was expected. Great drinks too.
A couple of friends and I went to Max for dinner. We’ve been here before so it was good to go back after a while.
Love this place!! And especially the desserts! We will be back!
Great lunch at noon - not busy at that time, gets busier around 1pm
Food is very good, large portions and excellent hot cocoa served in a “hug mug” :)
Will go back for dessert!
Overall, no reason for me to return, unless (highly unlikely) I came with a few friends for a chocolate dessert of some kind. My friend & I both ordered salads. Mine was soggy though it tasted ok. I ordered coffee with my meal which arrived barely warm, but our server promptly replaced it with hot coffee. My friend described her salad as also just ok. On a previous visit the salad she ordered was excellent, which is why we agreed to meet there for lunch. The music was loud even though it was 2:30 on a weekday and we asked them to lower it. The room itself was cold. Our server was very sweet, and I probably should have rated the service one star higher than I did.
We made reservations after a Broadway show and we tried the martinis, fondue, pizza and crepes. The fondue by far was our favorite. No one was able to finish the martini. We were oozing chocolate by the end of our time there. It was very crowded - no way you were getting in without a reservation. It was loud and our service was only acceptable, not amazing by any means. We still had a great time and the chocolate was amazing. I forgot my credit card and went back the next day at lunch to pick it up and the restaurant wasn't even 1/3 full. The hostess said that weekends are brutal so I recommend a week night if you can swing it. Do not attempt a weekend night without a reservation and do not plan to be in a hurry. The service would not accommodate a tight schedule.
Needs to be cleaned. Perhaps due to traffic in restaurant floors were littered. Bathrooms were gross!!!! Theme was nice
From the service to the food we couldn’t have asked for anything better, the Italian think hot chocolate and the smoothie is a must have😍😍
It was a wonderful pre-birthday celebration. Just make sure you ask the server to get the sparkly candle or you’ll get a regular candle which is not picture worthy lol Otherwise amazing food and great place to chill with friends and family or a date.
Super busy restaurant, server was nice but too overloaded. Bathrooms where disgusting, worse than a gas station bathroom!!
Recently went to celebrate a birthday. Made a reservation for an early dinner and still had to wait 45 minutes. The restaurant is extremely loud and over crowded. The dinner menu is very limited and average. I would recommend only going for dessert, not on a Saturday night and expect to wait.
Max Brenner - Union Square is rated 4.3 stars by 7780 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.