Max Brenner - Union Square

4.5
7778 Reviews
$30 and under
Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 7778 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
JR
JR88
Washington DC
1 review
Dined 4 days ago
Overall3food4service3ambience4

Busy, touristy trappy spot. Cute Christmas decor and quick service. Food was surprisingly good, even savory (we got the Brenner Burger). Drinks were good but with food and fondue it’s already a gluttonous and pricey affair. Drinks came late to our table but the server helped make it right (after an expression of displeasure).

R
vipRuss
Philadelphia
2 reviews
Dined 4 days ago
Overall4food4service4ambience3

Fun dining experience for the family with interesting selection of foods , especially if you appreciate chocolate.

J
Jill
New York Area
1 review
Dined 4 days ago
Overall3food4service3ambience5

The food was okay. It did not come out at the same time. Half the table got to eat before the rest. When I made the reservation, I indicated it was my daughter’s birthday so they can put a a sparkler or candle on my daughter’s dessert. I told the hostess who knew nothing about it because she didn’t read the notes, but she said she would notify the server. They did not put anything on her dessert because the server said the hostess never told him. He was nice enough to bring out a scoop of ice cream w/a sparkler. He was the saving grace.

OT
OpenTable Diner
Dallas
4 reviews
Dined 4 days ago
Overall5food5service5ambience5

We had such a great time at Max Brenner’s! The food was yummy, as were the sweets. The chocolate martini was excellent. The kiddos Oreo shake was the best thing we ordered, so possibly the best milkshake we’ve ever had! Our steak and potatoes were very good, but a little heavy on the garlic. The best thing about our meal, hands down, was our server Isaac. He was fun, friendly, gave his honest suggestions, and worked his tail off. We think he may have been the only server on our area, but we never needed anything because he took care of everything!! If you try this place ask for Isaac. He will make the experience 100% worth it!

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Amazing food and great service

S
Serena
1 review
Dined 5 days ago
Overall5food4service5ambience4

The server, Jay, gave a great recommendation and I could not have been happier!

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent place

Report
AC
AdamC
1 review
Dined 6 days ago
Overall5food5service5ambience3

I don't need to mention the chocolate since that is implied simply by the nature of the restaurant – the thing that blew me away was the service. Our waitress was phenomenal in helping us plan the proper meal for two tourists, three people total. Ultimately, we wound up spending a bit more time at the table than the restaurant would have likely wanted but the atmosphere and everything else made it an extremely hospitable location,

NG
NicoleG
New York Area
1 review
Dined 7 days ago
Overall3food3service4ambience3

The food and ambience did not meet our expectations for a special occasion. We were not very happy yet the staff were super friendly. Pricey for food that was not great at all.

AF
AmalieF
1 review
Dined on November 30, 2021
Overall5food5service5ambience5

We had the sweetest server, she was so nice and helpful.
Great entrees and even better dessert! Definitely worth the visit.

OT
OpenTable Diner
Los Angeles
1 review
Dined on November 29, 2021
Overall1food1service1ambience1

Food sub-par

OT
vipOpenTable Diner
New York Area
1 review
Dined on November 29, 2021
Overall5food5service5ambience5

Loved the Brunch. Especially the White chocolate Green tea

JB
JulieB
1 review
Dined on November 28, 2021
Overall5food5service5ambience4

Great restaurant with kids! We enjoyed milkshakes and hot chocolates. The kids all ordered Mac and cheese which was actually delicious but the kids most loved that it came with a syringe (yes an actual needleless syringe) of tomato sauce on the side! Desserts of crepes and lava cakes were also amazing (didn’t delve into the fondue but it looked and smelled divine at other tables).

OT
OpenTable Diner
New York Area
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

It was amazing

SV
ShayV
1 review
Dined on November 27, 2021
Overall5food5service5ambience4

food was great, quantity and quality matches price, don't order more than you can eat! unless you want to pack it to go. careful with the hot chocolate.

PM
vipPamelaM
New York Area
12 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

Such a fun lunch!! So festive and delicious!

OT
OpenTable Diner
Portland
1 review
Dined on November 27, 2021
Overall2food2service5ambience2

Was a bit bright. Didn’t have a very good breakfast.

OT
OpenTable Diner
Orlando
4 reviews
Dined on November 27, 2021
Overall3food3service1ambience5

One server for 12 tables. Not good service

CB
ColleenB
New York Area
3 reviews
Dined on November 26, 2021
Overall5food5service5ambience4

Great service! Love the chocolate peppermint martinis!

CG
CherylG
1 review
Dined on November 26, 2021
Overall3food4service3ambience3

The only real complaint was the waitress seemed uninterested or not able to handle the tables she was assigned.

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall5food5service4ambience5

I liked ur chocolate bestie

MC
MrsC81
New York Area
6 reviews
Dined on November 21, 2021
Overall5food5service5ambience5

Food was great! Dessert portions were a little skimpy such as the lava cake and the ice cream scoop with the waffles. Otherwise, a festive and fun place to go, especially for families!

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

It was an amazing date place and I’ll definitely be going back.

EB
ErinB
Philadelphia
4 reviews
Dined on November 20, 2021
Overall4food4service5ambience5

Food was great and the perfect portion size. Only disappointment was the hot chocolate. I’ve had it twice now (one time the regular hot chocolate, the latest the mocha) and both were nothing special, especially for a place that’s known for its chocolate.

TB
vipTatjanaB
New York Area
6 reviews
Dined on November 18, 2021
Overall5food5service5ambience5

Lovely afternoon lunch. The waitress was very helpful with menu selection

B
vipBaranclan
New England
28 reviews
Dined on November 18, 2021
Overall5food4service4ambience5

Went with my daughter and her friend for her birthday

Service was good. There was nothing decaf all coffee and tea was caffeinated. I thought about it and ordered the tea. Usually that won’t bother me.

It was so strong I needed two full sugars. I usually take no sugar. It kept me up until after midnight.

Shame that you can get such wonderful desserts but can’t enjoy a hot beverage.

JM
JoseM
Los Angeles
1 review
Dined on November 14, 2021
Overall4food4service5ambience4

The food is good and the service is really great. We were seated on time and they even let us stay longer than expected. Great place to have brunch with a group of friends.

OT
OpenTable Diner
New York Area
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

We come here every year due to COVID last year we didn’t come. But we come for out anniversary every single year since we been together. It’s our own tradition.

Max Brenner never disappoints when it comes to food and service!

AA
ArwaA
1 review
Dined on November 12, 2021
Overall1food2service1ambience1

Terrible experience and food is way to expensive

SS
vipSaraS
New York Area
3 reviews
Dined on November 11, 2021
Overall5food5service5ambience4

Service was amazing. Food was good and came out quickly. The waffles are a bit over the top but definitely tasty.

OT
OpenTable Diner
New York Area
2 reviews
Dined on November 8, 2021
Overall5food5service5ambience5

It was my first time at this restaurant and the occasion was to celebrate my chocolate loving mother’s birthday. We truly enjoyed ourselves and the food was amazing.

JR
JRNY
New York Area
12 reviews
Dined on November 7, 2021
Overall4food4service3ambience3

We didn't have the most welcoming or friendly waiter, but the service was very fast. The alcoholic drinks felt a little skimpy and overpriced, but our meal was very good. All in all, an enjoyable evening.

L
Lulu
New York Area
10 reviews
Dined on November 7, 2021
Overall4food4service4ambience3

I had a quinoa salad and Mom had the steak. We both enjoyed our meals. We shared a chocolate pizza which was delicious! We added hazelnuts and toasted marshmallow. Note: it's a loud place between the music blasting and people chatting.

SJ
SamanthaJ
Charleston
2 reviews
Dined on November 7, 2021
Overall5food5service5ambience5

Max Brenner far exceeded my expectations. We decided to change our brunch spot at the last minute due to the NYC Marathon crowds. I was able to find a table at Max Brenner.
First you MUST order the chocolate churro fondue! OH MY WORD it is heaven.
All of the savory dishes were delicious as well.
Finally, our server was just outstanding. We ate a many fine dining establishments on our NYC trip and I must say, he was the best server we had out entire trip!
The spot is so cute and in a great part of town for exploring and walking off your chocolate indulgence after!

OT
OpenTable Diner
New England
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Great experience … we arrived early around 12 noon and was given a table immediately … forgot to show them open table reservation. Overall great experience … chocolate fundue was awesome!

OT
vipOpenTable Diner
Salt Lake City
2 reviews
Dined on November 5, 2021
Overall4food4service5ambience4

We have been multiple times to this restaurant. We went this time for my daughter’s birthday. We had a great time. The food is good, the prices are just a bit high for the portion size.

HM
HillaryM
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

Delicious food and desserts! Very attentive service.

N
Nessa
1 review
Dined on October 28, 2021
Overall4food4service3ambience4

Good food. Service was quite fast. As we were eating out appetizers our entrees arrived which prompted us to give up the remaining of our appetizers. It was my son’s birthday so I did not want to complain. Overall we had a good time and would dine here again.

OT
OpenTable Diner
1 review
Dined on October 28, 2021
Overall3food5service2ambience3

The waiter was not really that friendly but the food was good. They have good portions. Their intoxi-cake drink was really good. Not a great place for a special date. It was definitely a casual place.

MM
MiltonM
1 review
Dined on October 26, 2021
Overall5food5service5ambience4

The waitress was amazing and the food was so good.

FAQs

Max Brenner - Union Square is rated 4.5 stars by 7778 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Max Brenner - Union Square