Max Brenner - Union Square

4.2
7225 reviews
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$30 and under
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Comfort Food
Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

Max Brenner will offer to all of his guests at the restaurant free chocolate dips refills for the European Fondue on National Chocolate Day (Sunday, Oct. 28)

Guest can get up to 3 chocolate refills of chocolate of their choice!

This promotion is offer is only valid on October 28th which is national chocolate day. Please let me know if you need an other information.
What 7225 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
86% of people would recommend it to a friend
5
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MR
New York Area
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Best place for simple date night

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M
New York Area
5 reviews
Dined 2 days ago
Overall 3food 3service 5ambience 4

Definitely overpriced for what you get. Food is good but nothing special. Dessert is obviously the best thing on the menu. My server was super attentive and the ambiance is really fun. Overall, a good spot if you like the vibe, but definitely not what it's reputation would have you think.

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OT
Philadelphia
1 review
Dined 2 days ago
Overall 4food 5service 5ambience 3

Server was amazing and food was good! Restaurant itself was dirty and in need of tlc.

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OT
1 review
Dined 3 days ago
Overall 2food 1service 4ambience 2

The service was great and speedy but the food was terrible. My medium burger came out charred and burnt, my onion rings came out in less than 2 minutes after ordering and werent even crispy.

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YS
1 review
Dined 3 days ago
Overall 3food 3service 3ambience 3

My seat was bumped into so many times by employees rushing in and out of the kitchen or by patrons rushing in and out of the restrooms. I was so annoyed! Also not enough waffle fries! Small portions.

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M
1 review
Dined 3 days ago
Overall 4food 5service 5ambience 3

Everything we had to eat was good, milkshake excellent. Noise level very loud sat up stairs might have added to noise level. Service waitress and hostess very attentive!

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OT
Orange County
1 review
Dined 3 days ago
Overall 3food 3service 2ambience 3

It's a fun theme but they could pull it off better. More expensive than it's worth, you pay for the gimmick not the quality of food or service.

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OT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

It was great my spicy pasta was amazing

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KW
New York Area
1 review
Dined 4 days ago
Overall 4food 5service 4ambience 4

Food was amazing, but the place was extremely noisy.

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NV
New York Area
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 4

Awesome place, went with my 3 boys and had a wonderful time!!

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OT
1 review
Dined 4 days ago
Overall 1food 3service 2ambience 1

This was a horrible experience as party of 2 we were sat upstairs with the music blaring. Being surrounded by only large parties and children while seats for two are Available downstairs where the mood is better is a disgrace. I had good feelings before this occasion. But I can say for certain, myself and my girlfriend will never step foot back in this establishment.

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OT
1 review
Dined 4 days ago
Overall 5food 4service 3ambience 3

Too noisy! Chocolate is awesome.

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SH
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Had a great experience. The chocolate fondue can't be missed!

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OT
New York Area
9 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 4

Perfect restaurant for people who like a lil extra touch to their desserts and libations. Great food too. The chocolate theme sold me from the very beginning!! Highly recommend!

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r
New Orleans
3 reviews
Dined 5 days ago
Overall 1food 2service 1ambience 2

Poor service...overworked staff... no plates served for flatbread in spite of reminder... b ready to refill your glasses of water from jugs available at counters...dirty plates as shown served for dessert... bill returned with credit card without pen so take one as u r expected to...


Please avoid this overrated place at all costs....

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AM
Philadelphia
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

We went for lunch and it was amazing!! It was not too busy around 2:15PM which was perfect because we had 6 of us. The dessert was outstanding, this was my 4th time back here and definitely going to keep coming back!

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L
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Great food. Pasta came out nice and hot. The chocolate mess was delicious. A great date spot. Can be a bit claustrophobic depending on where you sit.

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LD
1 review
Dined on March 11, 2019
Overall 2food 3service 1ambience 4

My family and I had a reservation for 6:30. We waited an hour and a half to be seated because one of my family members was a little late and wouldn’t seat us without her arrival. We also was put upstairs with one other family. The hostess said there was a big party and they were finishing up but no one was up there. Also the waiter wasn’t attentive at all.

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LT
1 review
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Food and desserts are amazing - service is very personalized and friendly.

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J
1 review
Dined on March 10, 2019
Overall 4food 3service 4ambience 4

There food isn’t really great. Not a lot of options and not to tasty either. But what I can say is that their dessert is bomb asf! Lmao if I ever return it will be for that hazelnut waffle

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E
New York Area
6 reviews
Dined on March 10, 2019
Overall 3food 3service 4ambience 4

I recommend as it is kid friendly and great looking desserts. Not worth for expensive brunch that is mediocre. Be also careful as they indicate they take Opentable dining rewards and they claim they do not accept it.

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ZB
1 review
Dined on March 10, 2019
Overall 3food 3service 3ambience 3

You really go just for the experience, but it’s definitely overpriced and could be better. The service was just okay.

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KP
1 review
Dined on March 10, 2019
Overall 4food 3service 4ambience 3

Great fun for my dayghter’s 21st Birthday!
Food was great
Service was great

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VD
San Diego
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

The food was wonderful and the selection was great . We were a little disappointed having made a reservation in advance for our trip from Seattle to get a pretty crummy table on a corner that had a dirty bench seat. It was very crowded and people coming in off the street were getting better tables. We were seated close to the food delivery window somit was very noisy. Our server was great and we enjoyed the food. We went to the gift shop and the female clerk was slow and didn't know her merchandise at all. We wanted to purchase a chocolate syringe and was told we couldn’t have one in dark chocolate. I asked why the restaurant can sell them and they can’t. The gentleman spoke up and kindly got one for us. I would enjoy the food again but doubt I would go again because of the. Noise and seating that was too tight.

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AM
Baltimore
148 reviews
Dined on March 10, 2019
Overall 5food 5service 4ambience 4

Outstanding food and prices for NYC. Fun for the entire family.

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RF
1 review
Dined on March 9, 2019
Overall 5food 5service 3ambience 4

The place was crowded but that’s expected. The food is great and the dessert is absolute best. The service was ok not their best.

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MC
New York Area
27 reviews
Dined on March 9, 2019
Overall 3food 4service 2ambience 4

This is always an enjoyable place for my teen daughters to meet up with their friends, but the service was pretty bad this time. The waiter actually FORGOT to put in their order, and they had to wait more than an hour to be served.

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OT
New York Area
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Was the perfect stop to bring my cousins that were visiting for the day! The service was excellent and the hosts was very accommodating and held our table for use since we were running late! We really appreciated it and would definitely come again!

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I
1 review
Dined on March 9, 2019
Overall 4food 5service 3ambience 4

Everything was great except one waiter kept standing at the service desk on the upper deck of the down stairs of the restaurant. That desk was right behind me. He kept walking into me, hitting my chair with drawers and spilling water on my coat. Otherwise everything was great, my waiter was an awesome dude. They gotta get rid of that other guy though.

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c
New York Area
1 review
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Made a reservation for my birthday and was seated very quickly . The manager Chad was very nice and came to check in on our food periodically to make sure everything was okay !! Even comped me a dessert for my birthday thank you !!

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M
New York Area
1 review
Dined on March 8, 2019
Overall 4food 4service 4ambience 3

Good place to bring kids , they have goot time desserts r really good

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AJ
New York Area
1 review
Dined on March 8, 2019
Overall 4food 4service 4ambience 4

Service was a little bit slow, but they were insanely busy so I get it. Chocolate martini is amazing, and of course the fondue is delicious. Prices are great for NYC.

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OT
New York Area
3 reviews
Dined on March 8, 2019
Overall 4food 3service 5ambience 4

13th birthday surprise dinner!

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h
Orlando
10 reviews
Dined on March 8, 2019
Overall 5food 4service 5ambience 3

Really enjoyed the food. Bought my daughter for her 16th birthday. Their favorite was the waffle fries. everything we ate was amazing. Unfortunately we didn’t get a chance to try the desert..but we will be back. Reservations are a must.

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OT
New York Area
1 review
Dined on March 7, 2019
Overall 3food 3service 3ambience 2

The silverware I was given still had chocolate on in. My wine tasted watered down a bit. It was a bit too dark but everything else was ok.

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Tampa
1 review
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

We stumbled upon Max Brenner while visiting Union Square and had to go in! We absolutely loved it! The hot chocolate was so good! I had the regular milk chocolate and my adult son had the peanut butter hot chocolate which tasted exactly like a melted Reese’s cup....but better! I loved the hug mugs too! For breakfast I had the after party waffles and they were delicious and the perfect serving size! Definitely on our list for a return visit whenever in NYC again!

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j
New York Area
25 reviews
Dined on March 5, 2019
Overall 5food 5service 5ambience 4

Every single aspect of our visit was exemplary. The hostess was very friendly, accommodating, and had a constant smile. Our server was very courteous, made frequent visits, either to refill our water, or ask if we needed anything else. Our food was memorable. Do yourself a favor and order the potato fingerling side dish. You won't regret it. Our 21 year old daughter stated, that she had the best mac & cheese she's ever had, there at Max Brenner, annnnnddd she's had A LOT of mac & cheese. The dessert was notorious Max Brenner (Affogato).
We will definitely return, with family/friends, and we appreciate the hospitality.

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k
New York Area
142 reviews
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

It's been a while since I've been here and I've missed it! It's one of my favorite places to go for lunch and especially for dessert!!! I'm a chocoholic & it fits the bill! The service was also great. But, if you plan on a dessert, you might want to split a meal (which are great) so that you won't be too full. You MUST get a dessert!!!

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U
New York Area
15 reviews
Dined on March 4, 2019
Overall 2food 2service 3ambience 2

There are only two positive things I can say about Max Brenner. The waitress was incredibly nice, although overwhelmed, and its proximity to Union Square Cinemas. Not worth a visit.

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s
Ruhr region
6 reviews
Dined on March 3, 2019
Overall 4food 5service 4ambience 4

we had Mac-and Cheese as a starter, the rest was Chocolate-Lovers-Delight²

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