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About Max Brenner - Boston

Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

745 Boylston Street
Boston, MA 02116
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Dining Style:
Casual Dining

Cuisines:
Comfort Food, Dessert, Fusion / Eclectic

Hours of Operation:
Mon - Thurs - 10:00am - 11:00pm
Fri - 10:00am - 1:00am
Sat - 9:00am - 1:00am
Sun - 9:00am - 11:00pm

Cross Street:
Between Fairfield and Exeter

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(617) 274-1741

Website:
http://www.maxbrenner.com/

Entertainment:
Max Brenner's signature music play list

Parking Details:
Meter street parking and garage parking at the Prudential Center across the street are available

Public Transit:
Take the MBTA towards Government Center. Our restaurant is located closest to the Copley Station

Additional:
Bar Dining, Beer, Cocktails, Counter Seating, Full Bar, Late Night, Non-Smoking, Outdoor dining, Weekend Brunch, Wheelchair Access, Wine

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Max Brenner - Boston Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

3.9

service

3.8

ambience

3.8

value

3.4

Noise

Moderate

68% would recommend it to a friend

Fun (39)
Casual (27)
Good for Birthdays (26)
See All
Kid-friendly (23)
Creative Cuisine (23)
Good for a Date (23)
Special Occasion (23)
Comfort Food (23)
Fit for Foodies (14)
Pre/post Theatre (12)
Worth the Drive (12)
Afternoon Coffee (11)
Sunday Lunch (11)
Good for Anniversaries (10)
Great for Brunch (10)
Good for Groups (10)
Late-night Find (10)
Cozy (9)
Hot Spot (9)
Great for Lunch (8)
Romantic (8)
Neighborhood Gem (8)
People Watching (7)
Tasting Menu (7)
Handcrafted Cocktails (6)
Quick Bite (5)
Good Vegetarian Options (5)
Authentic (4)
Bar Seating (4)
Afternoon Tea (2)
Happy Hour (2)
Seasonal (2)
Business Meals (1)
Disabled Access (1)
Great for Outdoor Dining (1)
Scenic View (1)
Tapas (1)
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1478 reviews
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 (New York Area)·Dined 2 days ago

Just disappointed that we waited 20 minutes for the entree only to be told at the last minute that there were out of eggs and could not do the sunny side up eggs my wife had ordered. They didn't know that until the rest of the order came out? Waiter was nice and they took item off the bill but I can't recommend.

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food1
ambience2
service3
value2

vip
 (New York Area)·Dined 2 days ago

I was expecting the desserts to be excellent and they were but the food was amazing too!!!

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food5
ambience5
service5
value5

 
·Dined 2 days ago

This was my second time at Max Brenner because I did enjoy the food the first time I went. However, this time, I made a reservation for 5 but was led to a small space meant for 4. We were all adults so the space was way too crowded for us. On top of that, we were led to our table by a rude waitress. The utensils and plates we were given were all dirty. Sadly, I would most likely not return again.

Tags: Casual
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food3
ambience3
service1
value2

 
 (New England)·Dined 3 days ago

Late Valentines Dinner

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food4
ambience3
service3
value3

vip
 (Washington DC)·Dined 5 days ago

Had Valentines Day celebrated there. Awesome service and food.

Tags: Kid-friendly, Good for Anniversaries, Hot Spot, Good for Birthdays, Sunday Lunch, Fun
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food5
ambience5
service5
value5

 
 (New England)·Dined 6 days ago

Food was good but I had reservations and had gotten originally sat in seat that weren’t even really in the restaurant. Hostess were giving people without reservations better seats. The hostesses didn’t really appear to know what they were doing. We had to ask to move because we were sitting next to the elevator for wheelchairs.

Tags: Fun
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food4
ambience3
service3
value2

 
 (New England)·Dined 6 days ago

The bartender was busy even on a Tuesday so drinks took a while. Server was fine but nothing special. The fondue itself was tasty, but the dipping options were lacking - flavorless/mushy strawberries, boring grocery store cookies, and bananas. Nothing special and I would have preferred to make it myself at home with better quality ingredients.

Tags: Good for Birthdays
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food3
ambience3
service3
value3

 
 (New England)·Dined 7 days ago

The seating is cramped. The tables are small. The lady that sat behind me kept pushing her chair into mine. Therefore, I was squished up against the table I was sitting at. She asked me to move in more and I could not. Other than that issue, drinks are really good and food is comforting. The waitress was very alert and friendly.

Tags: Romantic, Comfort Food, Handcrafted Cocktails, Good for a Date
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food3
ambience2
service4
value3

 
 (New England)·Dined on February 10, 2018

We came for the desserts but were really impressed by the food. The burgers were terrific and the right size to fill you up but still have room for dessert.

Kids loved the creative Mac and Cheese delivery and the sharable dessert.

Adults enjoyed the chocolate pizza and Smores Sundae.

Look forward to coming back.

Tags: Creative Cuisine, Kid-friendly
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food5
ambience5
service3
value4

 
 (New England)·Dined on February 10, 2018

The food was very good and My wife and I loved everything that we did eat. However the service was terrible. We were given water when we sat down and order two drinks. Our meal came and we were able to eat our entire meal before even getting our drinks. Along with that when our meal did come we were not given napkins or silverware and had to physical get up out of the chair to request these basic items. One of the worst service I have ever had

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food5
ambience4
service1
value1

 
 (New England)·Dined on February 5, 2018

Waitress wasn’t very happy to be serving us but overall the restaurant was great, could’ve just been one bad day for the waitress.

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food5
ambience5
service3
value4

 
 (New England)·Dined on February 3, 2018

Server was super good.

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food4
ambience3
service5
value4

 
 (Tampa)·Dined on February 2, 2018

Not sure what all the hype is about. Food was fair. Our one dessert was not very good. The two shakes were fine, nothing special and @ $8 per not any better than Friendlys. The food was what you would expect from a "gimmick" type restaurant. It was good, not great which is fine for a "dessert" place but when the desserts fall short it makes the experience not worth it. The service was very good though.

Tags: Kid-friendly
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food2
ambience3
service4
value2

 
 (New York Area)·Dined on February 1, 2018

the food was pretty good! a really fun and exciting menu with a lot of great choices. the dessert was also insane

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food4
ambience5
service5
value4

vip
 (New England)·Dined on January 26, 2018

Nice place, would go again. However, I’d prefer seating in the heart of the restaurant rather in the periphery at the front that was cold from being along the windows and drafts every time the door was open. Not sure why we were seated there when there were many seats in the rest of the place. Menu needs new printing. It was soiled, stained, frayed, tattered, sticky. I had to wash my hands after touching it. Makes one wonder on the cleanliness of other aspects of the place. Food itself was fine. Great chocolate martini! Very pleasant waitress but had to wait a bit for her, possibly understaffed as she seemed to be running around.

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food4
ambience4
service4
value4

 
 (New England)·Dined on January 20, 2018

I have been to Max Brenners in Philadelphia and it was amazing. The silverware was dirty and the bathrooms were not clean at all. Disappointed.

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food1
ambience1
service1
value1

 
 (New England)·Dined on January 20, 2018

Service was very good, our waitress was great. Only problem we had was the size of the place, it was extremely cramped. We where a party of five with reservations and they tried to stick us at a four top between two other parties of four. Eventually they ended up putting us at a bigger table which was good. Food was fun and creative. Overall good visit.

Tags: People Watching, Creative Cuisine, Casual, Good for Birthdays
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food5
ambience2
service5
value4

 
 (New England)·Dined on January 19, 2018

Overall I was very pleased with my experience here. It was my first time and definitely will be going back asap. The food, service, and atmosphere made for a great Friday date night.

Tags: Fun, Neighborhood Gem, Special Occasion, Good for a Date, Creative Cuisine, Fit for Foodies, Comfort Food, Worth the Drive
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food4
ambience4
service4
value4

 
 (New England)·Dined on January 15, 2018

Clustered seating, narrow dinner menu, and poor service. Wasn't that impressed and didn't see what al the hype was about, Wait staff could be improved she didn't come around nearly ever but we did get to move our table because the seating area was so clustered I felt as if I was on top of the person behind me. I went with high expectations and left displeased. I got the classic Mac & Cheese I had better, I tried the hazelnut milkshake in the Signature Alice Cup, I like d the cup rather than the drink the flavor was hidden but it was good, nothing to brag about though. As well as the Melting Chocolate Truffle Heart Cake & Shake although pleasing to the eye was very small and there was a little ice cram I mean the size of a quarter when they shake that's what it was. Dominos lava cake is just as good.

Tags: Tasting Menu
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food2
ambience2
service1
value1

 
 (New England)·Dined on January 14, 2018

Dinner before a concert with my daughters. Service was outstanding!! Food was great!

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food5
ambience4
service5
value4

 
 (New England)·Dined on January 13, 2018

Don’t go here.
We went here to give our toddlers a choclate experience. I wasn’t expecting 5 star food or service. But even for 1 star place this experience was a disappointment. We were seated 15 mins late for our reservation. we already knew what we were going to order so we did so immediately upon arrival and the food took 35 mins to arrive (which is a long time for small children to wait). They didn’t even bring the drinks over for 35 mins. The choclate milkshake was a watery icy version of chocolate milk. The food (veggie burger) had a slimy texture, my sons pasta was warm but the sauce was cold. The chocolate dessert was loaded w gobbs of whipped cream, you couldn’t see what was under it. And the worst thing was what they call the ultimate choclate dessert (something they should have mastered given their trademark is choclate) was undercooked and grainy.
I never write reviews to give people the benefit of the doubt, but this one experience made it necessary.
EXTREMELY DISSAPPOINTING EXPERIENCE.

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food1
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service1
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 (New England)·Dined on January 12, 2018

Our server was wonderful and patient. The overall expeirence there is always great; great food, great atmosphere, a great place to be! A great date spot or to meet up with friends! You can’t go there without having something chocolatey. I would recommend this spot to everyone! You’ll always have a great expeirence.
They also offer chocolates you can buy at the front of the restaurant which is super cute!

Tags: Neighborhood Gem, Worth the Drive, Good for a Date, Special Occasion, Good for Anniversaries, Fit for Foodies, Hot Spot, Kid-friendly, Good for Groups
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food5
ambience5
service5
value5

 
 (New England)·Dined on January 7, 2018

I’ve gone to this restaurant twice in the last two weeks. The food was fine both times, not outstanding, but average/decent. The restaurant set up is awkward and cramped. Some of the tables are in a back dark hallway looking area. What I was surprised with both times was the poor service. Perhaps the servers have too many tables? I found myself cleaning up the table both times and waiting and waiting for the server to come over so I could tell them that I want to order dessert. Neither time was dessert offered to me....very strange to me in a chocolate restaurant. Both visits when I asked for something that was missing from the meals, it took a loooooong time and multiple people to get it....ketchup, a spoon, a straw... and I saw this happen to other parties too. This is a fun restaurant with delicious hot chocolate and desserts so I would recommend going to this restaurant, just plan on spending a long time at the restaurant.

Tags: Casual, Fun
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food3
ambience3
service2
value2

 
 (New England)·Dined on January 7, 2018

Service was great and food was excellent!

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on January 3, 2018

Service was slowwwwww
Cappuccino was just warm coffee and took 30 minutes “the girl making it was “new”’
The signature chocolate didn’t even melt because the coffee wasn’t hot enough :( Disappointed

Tags: Tasting Menu
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food2
ambience4
service1
value4

 
 (New England)·Dined on January 2, 2018

Went here for dessert after dinner and drinks elsewhere - and enjoyed the experience. I would recommend the peanut butter hot chocolate.

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food4
ambience3
service5
value4

 
 (New England)·Dined on January 1, 2018

We were seated by the window and it was drafty as hell as those are retractable windows in the warm weather. Fridgid weather outside didn't help. They were packed, so moving 6 of us elsewhere wasn't an option. But the worst was changing a toddler in the subzero temperature in the bathroom. Really need to work on insulation there.
Food was great although we had a ridiculously long wait for just 3 desert items. Luckily kids were patient enough since we got them some food items from the kids menu prior to desert.

Tags: Great for Brunch, Good for Birthdays, Late-night Find, Pre/post Theatre, Good for a Date, Fun, Kid-friendly, Bar Seating, Good for Anniversaries, Afternoon Tea, Special Occasion
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food5
ambience1
service3
value3

 
 (New England)·Dined on January 1, 2018

Great place to be!!
If you have a sweet tooth you better go quick and check this place out!!!

Tags: Authentic, Hot Spot, Worth the Drive, Fit for Foodies, Special Occasion
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food5
ambience5
service4
value4

 
 (Washington DC)·Dined on January 1, 2018

My first experience with Max Brenner was in NYC over ten years ago....it seems things have gone a little downhill since. The vibe inside is very Bennigans like. The willy wonkaish of the fixtures is a little stale now. There are a lot of children, and the things that go along with children. The service was very slow for a restaurant that was maybe half full, i wathed as a dirty table sat for about 20 minutes before someone started to clean it...food took about 30 minutes from time it was ordered..., they also appeared to have a heating issue in the kitchen as the melted butter came out solid, and the toast on my sandwich was stone cold. The churros leave much to be desired, more like a stale chewy pretzel, and not nearly enough to cosume the three dipping sauces, there were six churros and enough sauce for at least six more. The cocktails were delicious, but the ambience rated a seven dollar drink, not 13. Maybe my first experience when the NYC location was new left me with an overly nostalgic expectation...I don't think I will be able to convince my wife to return.

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food5
ambience1
service4
value2

 
 (New York Area)·Dined on January 1, 2018

Overall our visit was fair. We went for brunch at 10:30 on New Year's day. We were told that brunch menu was closing soon and they were out of a few menu items. Brunch is typically served until 3:00 on Saturday and Sunday and I was surprised they didn't have some hours on New Year's day. Restaurant was not busy at all which was a surprise. The service was actually very poor. The food was fine. I would stick to desserts. With so many great options to choose from in the area I expected significantly better food and much better service.

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food2
ambience2
service2
value2

vip
 (New England)·Dined on January 1, 2018

Some of the worst service I have received. Slow, rude, and did not provide utensils or plates for the food received from more unfriendly kitchen staff. Not a good experience at all.

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food4
ambience3
service1
value3

 
 (New England)·Dined on December 31, 2017

The food was okay but the choclate was the food part

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food5
ambience4
service4
value4

 
 (New England)·Dined on December 31, 2017

Went with my daughter for NYE supper. Seated immediately, our server was awesome but maybe staff had too many tables. Food mediocre, my burger came out more cool than hot. My daughter had Mac&cheese which was very hot. The fondue plate was okay. I did like the crapes and hot chocolate. All in all, the staff were better than the food.

Tags: Kid-friendly
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food1
ambience3
service4
value1

 
 (Miami)·Dined on December 31, 2017

Our waitress was amazing but they didn’t have a lot of gluten free options so for our family this is not a good restaurant choice. The desserts were delicious but the food was ok.

Tags: Cozy, Fun, Casual
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food3
ambience5
service5
value3

 
 (New England)·Dined on December 31, 2017

The milkshakes, pancakes and waffles were fine, but my eggs were not hot and they were dry as though they were made too soon and sat and waited for the rest of the food to be ready.

The fondue sauces were good, but the cakes to dip were not good. Also, there was very little to dip into the fondue. Just a few marshmallows, very little fruit and other stuff. I thought the amount of items to dip was stingy. Could have been so much better. We have had better elsewhere. Also, the chocolate chip cookie in the skillet was hard and overcooked. The flavor was lousy as well. Very disappointed.

We thought this would be a treat for the kids to go to Max Brenner in Boston over vacation, but the food quality and desserts were highly disappointing. We will not recommend this restaurant to anyone. Not sure it will survive with the poor attention to food. The diner by our home is a thousand times better..

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food2
ambience3
service3
value2

vip
 (Miami)·Dined on December 30, 2017

Family vacation and wanted to treat our kids to a special chocolate-inspired meal. Kids’ pizza and “mess” dessert were a huge hit.

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food4
ambience4
service4
value5

 
 (New England)·Dined on December 29, 2017

This was our second annual Christmas break lunch and we loved every bite. They were a bit short staffed this time which resulted in us sitting for almost 2 hours. We pop in a couple of times a year and look forward to the next annual luncheon already.

Tags: Neighborhood Gem, Hot Spot, Sunday Lunch, People Watching, Good for a Date, Casual
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food5
ambience4
service4
value4

vip
 (New England)·Dined on December 28, 2017

I took a group of 13 year old girls who had a summer camp reunion. It was the perfect atmosphere, dinner options were casual and suitable for different tastes and the desserts were amazing! Get the Fondue (classic) and dessert pizza . Super fun atmosphere and our waitress was excellent.

Tags: Fun, Good for Birthdays, Casual, Good for Groups
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food5
ambience5
service5
value4

 
 (New England)·Dined on December 28, 2017

we had horrible service, we had asked to order dessert and the waiter just said "yeah" and walked away and came back around 15 minutes later asking if we needed anything. So we got to order our dessert but we waited for 45 mins when our waiter came back asking if we needed anything and we reminded him about out dessert and then they all of a sudden come out. BUT they came out cold...melted chocolate with one of the desserts wouldn't come out of the container because it had cooled. the cookies skillet was as cold as the ice cream on top. We know it was the waiters problem because we watched him flirt and follow the hostess around like a little puppy dog. It was very disappointing because it was our first time being there and had expected more. Most likely will not be going back.

Tags: Good for Birthdays, Comfort Food
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food3
ambience2
service1
value2

 
 (Charleston)·Dined on December 28, 2017

Food was awesome! Latte & desserts ....amazing !! High recommend 👍🏼

Tags: Afternoon Coffee, Fun, Tapas, Fit for Foodies, Sunday Lunch, Great for Brunch, Great for Lunch, Worth the Drive, Good for Birthdays, Pre/post Theatre
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food5
ambience5
service5
value5

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