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About Max Brenner - Boston

Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

745 Boylston Street
Boston, MA 02116
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Dining Style:
Casual Dining

Cuisines:
Comfort Food, Dessert, Fusion / Eclectic

Hours of Operation:
Mon - Thurs - 10:00am - 11:00pm
Fri - 10:00am - 1:00am
Sat - 9:00am - 1:00am
Sun - 9:00am - 11:00pm

Cross Street:
Between Fairfield and Exeter

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(617) 274-1741

Website:
http://www.maxbrenner.com/

Entertainment:
Max Brenner's signature music play list

Parking Details:
Meter street parking and garage parking at the Prudential Center across the street are available

Public Transit:
Take the MBTA towards Government Center. Our restaurant is located closest to the Copley Station

Additional:
Bar Dining, Beer, Cocktails, Counter Seating, Full Bar, Late Night, Non-Smoking, Outdoor dining, Weekend Brunch, Wheelchair Access, Wine

Max Brenner - Boston Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.0

service

3.7

ambience

3.8

value

3.6

Noise

Moderate

75% would recommend it to a friend

Good for Birthdays (25)
Creative Cuisine (25)
Fun (25)
See All
Comfort Food (21)
Casual (21)
Good for a Date (20)
Special Occasion (18)
Kid-friendly (16)
Good for Groups (16)
Handcrafted Cocktails (11)
Fit for Foodies (10)
Great for Lunch (10)
Late-night Find (10)
Great for Brunch (8)
Hot Spot (8)
Good Vegetarian Options (7)
Worth the Drive (7)
Cozy (6)
People Watching (6)
Romantic (6)
Afternoon Coffee (5)
Neighborhood Gem (5)
Pre/post Theatre (5)
Sunday Lunch (5)
Good for Anniversaries (5)
Quick Bite (4)
Vibrant Bar Scene (4)
Authentic (3)
Bar Seating (3)
Great for Outdoor Dining (3)
Tasting Menu (3)
Happy Hour (2)
Afternoon Tea (1)
Business Meals (1)
Healthy (1)
Local Ingredients (1)
Paleo Friendly (1)
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1400 reviews
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·Dined 4 days ago

Everything was amazing, but I must admit the seating was very cramped. My very tall boyfriend and I were very squished. Maybe rearrange the seating to be beneficial for those with longer legs?

Tags: Late-night Find, Worth the Drive, People Watching, Fun, Special Occasion, Good for Birthdays, Creative Cuisine, Fit for Foodies, Good for Anniversaries, Hot Spot, Comfort Food, Handcrafted Cocktails, Good for a Date
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food5
ambience3
service5
value5

 
·Dined 5 days ago

Service was pretty good. The food was alright. We ordered the onion rings for an app and they came out cold and the waiter wasn't back till the food came out 25-30 min later. Dinner was delicious for both myself and my girlfriend. Desert was a bit disappointing, we had the churro fondue, which for $12 should come with more than 6 small churros which were quite tasteless. All in all, great place for dinner and drinks. Take desert somewhere else.

Tags: Fun, Creative Cuisine
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food3
ambience4
service3
value3

 
 (New England)·Dined 5 days ago

Great food and chocolate. Terrible service. Know that going in and you won’t be as disappointed.

Tags: Good for Birthdays
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food5
ambience4
service2
value4

 
 (New England)·Dined 5 days ago

I was seated and served immediately which was a great start to my evening. I got the chocolate/hazelnut waffles. They were great, really rich, decadent & worth the price!

Tags: Pre/post Theatre, Tasting Menu
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food4
ambience3
service5
value4

vip
 (New England)·Dined 5 days ago

We waited 50 minutes for our food to arrive, and the order was wrong. My salad arrived without chicken. When the chicken was brought 20 minutes later, it was microwaved, grey, and slightly funky smelling. We did not even order dessert because we were honestly told it would take at least 20 minutes. We ordered pizza and burgers off the kids menu for our children. The pizza was worse than frozen pizza, and the burgers were lackluster. For $9 each, I expected better. The shakshouka tasted like the eggs were poached in Italian pasta sauce rather than in a spicy Mediterranean stew of tomatoes and peppers. This was a very disappointing experience!

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food1
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·Dined 5 days ago

I usually love this place and had great service. However, for my friend's birthday brunch it took on average 20-30 minutes for each drink to get there and the waitress lacked knowledge and enthusiasm in making recommendations.

Tags: Good Vegetarian Options, Handcrafted Cocktails
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food3
ambience4
service3
value2

 
 (Kansas City)·Dined on November 12, 2017

Brought a friend here on a Sunday morning for brunch. So many places had a two hour wait so we were both pleasantly surprised but also questioning as to why there wasn't a long wait for this restaurant in the bustling Back Bay area. I made a reservation but there were many tables available at 11:00am. We looked at the menu ahead of time and it had options we both liked. Neither of us had heard of the restaurant before so we had no idea it was a chocolate-esque restaurant. I'm not a huge chocolate fan but there were still loads of options! I had the biscuits and gravy with a mushroom/sausage gravy. I preferred scrambled eggs that day so they were served on top. They also came with diced potatoes which were very good! My friend ordered the breakfast scrambler and ate the whole thing. No complaints. My 3 stars is mainly rating value, I thought all of it was a bit expensive for what you got. Especially the breakfast cocktails. $13 for one champagne glass of mimosa, nothing special about it? No thanks. Also, our service was truly just fair. She at times seemed like she was avoiding us, it took quite a while for our two dishes to come out, and while she didn't seem very busy with a ton of tables, she just wasn't very friendly or seemed excited about work at all. We said it was our first time here but she didn't go into any schpeel about the menu options or anything to tell us more. Just gave us more time to look. I was very disappointed because this was the last meal my friend would be having during her visit. I'll be choosing another restaurant next time I'm in the area for sure.

Tags: Romantic, Comfort Food, Afternoon Coffee
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food3
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service2
value2

 
 (San Francisco)·Dined on November 12, 2017

Delicious brunch on a Sunday morning. One of our party allergic to chocolate and had many options to choose from. Another member a vegetarian, same experience. Chocolate lovers in heaven. Each of us modified the standard order on the menu, and each came out just as requested.

Tags: Sunday Lunch, Great for Brunch, Fun, Casual, Worth the Drive, Creative Cuisine, Authentic, Great for Lunch
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food5
ambience4
service5
value4

 
·Dined on November 12, 2017

Great food! Awesome service! Some of the food items were a little cold.

Tags: Fun, Comfort Food, Neighborhood Gem, Creative Cuisine, People Watching
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food4
ambience5
service5
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 (New England)·Dined on November 11, 2017

Plan ahead. Don't plan on an intimate experience. Go for desert.

Tags: Kid-friendly
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food3
ambience1
service4
value2

 
 (New England)·Dined on November 5, 2017

Service was terrible, food was just okay. The only thing that made it tolerable was the chocolate martini.

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food3
ambience3
service2
value2

 
·Dined on November 4, 2017

For two customers should not be assigned to seat next to a big group of people like what happened to me and my friend. And I was celebrating my bday then. A little noisy. We were assigned to seat near the entrance first which was not a good one, so I asked for a different seat & was given next to a big group.

Tags: Comfort Food, Great for Brunch
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food4
ambience3
service4
value3

 
 (Washington DC)·Dined on October 29, 2017

We went there for brunch. The service was unbelievably slow, even though it was not crowded. It took over 45 min for crepes and 2 of the 4 orders were prepared wrong and they had to remake them. I also received a phone call while we were in the restaurant asking if we would be arriving for our reservation we made through open table. The food was fair when we finally got it. There are too many options in Boston to go back.

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food2
ambience3
service1
value2

 
·Dined on October 29, 2017

We dined in the Back Bay area location with friends. We travelled to Boston from Philadelphia for a fun weekend. It was easy to make a Sunday brunch reservation online and we were very happy with the food and service. It was a yummy and enjoyable time. My omelette was fantastic and the home fries were browned and delicious. They were nice accompaniments to my bloody Mary! The hot chocolate my friend had made her very happy!

Tags: Casual, Fun, Creative Cuisine, Great for Brunch, Cozy, Good Vegetarian Options, Fit for Foodies
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food5
ambience4
service5
value4

 
 (New England)·Dined on October 28, 2017

Perfect place for a middle school birthday party. Other than that, I wouldn’t go back.
Loud, SLOW service, unfriendly hostess We waited 30 minutes past our reservation time for a party of 4. Ugh.
Food was good but not good enough for me to go back considering all the other issues.

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food4
ambience1
service2
value2

 
 (New York Area)·Dined on October 28, 2017

Brunch was fantastic. Such a varied menu.

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food5
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value4

 
·Dined on October 27, 2017

Took my two daughters, two of their friends, and my parents here for Northeastern's family weekend. Even though we had a group of 7 and showed up early to our reservation, we were welcomed and seated almost immediately. Food was great, atmosphere was a blast, and we had a great time. Special thanks to Jane for helping me arrange a reservation that worked with our schedule and our group size. We'll be back!!

Tags: Good for a Date, Good for Birthdays, Casual, Good for Groups, Comfort Food, Special Occasion, Creative Cuisine
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food5
ambience5
service5
value5

 
·Dined on October 22, 2017

The waitress was very attentive and the food was as good as expected. Everything was on par.

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food4
ambience5
service4
value4

 
 (New York Area)·Dined on October 22, 2017

My first sign should have been that this place was nearly empty for Sunday brunch. The service was extremely slow and absolutely terrible. It was as though none of the staff was trained in working at a restaurant. I could have forgiven the terrible service if the food was at least decent but unfortunately, that was not the case either.

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food1
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 (Chicago)·Dined on October 21, 2017

Dinner service was running severely behind the dessert service. For about half an hour to 45 minutes no food came out for any of the tables. We had to order dessert before we got our entrees to make sure they would come in time.

If you want to visit, definitely come on a weekend for a better, and quieter, experience.

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food4
ambience1
service3
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·Dined on October 21, 2017

The food was good. However, we were there for two hours waiting on food and dessert.

Tags: Casual, Cozy, Comfort Food
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food4
ambience3
service3
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·Dined on October 21, 2017

Great food as usual. Service very slow. Nearly got a refill on my one glass of water and the restaurant was not even busy.

Tags: Creative Cuisine, Late-night Find
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food5
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·Dined on October 20, 2017

Enjoyed our dinner, thanks man (or women, I don't judge)

Tags: Good for a Date, Good for Birthdays
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food5
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·Dined on October 16, 2017

Samantha was my server. She did a great job introducing me to the menu; after she took the time to ask if I had been there before. Thanks!

Tags: Good for Birthdays, Fun, Kid-friendly
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food5
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 (New England)·Dined on October 15, 2017

Had a teenager's birthday dinner there and it was a perfect spot to celebrate. Note, my teen did not want to have my husband and I sit near the kids so we had 2 tables, and the same waiter was assigned to us both tables. We finished early and so hung out at the bar and the waiter came by to alert us when they were doing the birthday part so that I could go over and take photos.
It is not a super large place so reservations are highly recommended, but it is cozy and fun and I would recommend for a fun night out as it's got a great energy and the staff was excellent.

Tags: Good for Groups, Special Occasion, Good for Birthdays, Fun
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food4
ambience4
service5
value5

 
 (New England)·Dined on October 15, 2017

The server forgot our food order after 30 mins and the place was empty. So we told them to cancel the order, we were leaving. The manager comped our drinks so we left a tip.

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food1
ambience1
service1
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·Dined on October 15, 2017

It was only OK. I was expecting more so perhaps my bar was too high. I was expecting something truly memorable and different and in the end, it under-delivered. We went for dessert for my daughter's birthday. The food was good, but nothing exceptional. The waffles were a big disappointment. I would rather get waffles from the Waffle Cabin at ski mountains... they are much better than what we got. Milkshakes have cute presentation but disappointing flavors. Was disappointed all around. Bummer.

Tags: Kid-friendly, Creative Cuisine, Pre/post Theatre, Good for Birthdays
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food3
ambience4
service3
value3

 
·Dined on October 14, 2017

Had a great date night experience. Delicious pizza and hot chocolate, with great ambiance.

Tags: Good for a Date, Creative Cuisine, Good for Birthdays
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food5
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 (New England)·Dined on October 8, 2017

Excellent care and service around the needs of my food-allergic child. They made accomodations so he was able to have dinner, hot chocolate, and the dessert--not always the case with food allergies.

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food4
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value3

 
·Dined on October 7, 2017

It was my friend's birthday and it was he perfect place to celebrate. I love Max Brenners and plan to come back.

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food5
ambience5
service4
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 (San Francisco)·Dined on October 1, 2017

My Boston-area college kids like this place and recommended it for Sunday brunch. Finding street parking was impossible so we used the garage at the Pru ($30). Basic brunch entrees like eggs run $15-20 but are pretty similar in quality to Denny's. Cherries on my Eggo-like waffles appeared to be same as canned ones used in pie filling. Too too pricey for a meh meal. Unlike the experience of other reviewers our server was helpful and diligent and the noise level was low. However, as others have noted, the restaurant did not indicate to OpenTable that we had honored our reservation so we were dinged as no-shows.

Tags: Kid-friendly, Comfort Food, Good for Birthdays
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food3
ambience3
service3
value2

 
 (New England)·Dined on September 30, 2017

We arrived on time for our reservation. We were sat promptly. A server came and took our drink and app order and informed us that our server would be right over. About 10 minutes later two server came, we still did not have our drinks. One of the servers let us know the other server standing behind him would be taking care of us and that our food and drinks would be right out. I told them we had not ordered our food yet.
After waiting another 10 minutes I flagged down our server and asked about our drinks and could we please order our food. He apologized and said he thought we had already ordered. After nearly 30 minutes our drink finally arrived with our app. Both drinks were awful, tasting like straight sticky sweet fruity syrup. We asked for new drinks as well as silverware A gin and tonic and a vodka soda. After waiting another 10 minutes our drinks arrived, we got a vodka and sprite abs a gin and cranberry. The server asked if we wanted them sent back but we declined as we had already waited so long. Our food arrived by way of another server who merely stood at the table holding our food and staring at us. We took our plates from him.
Our server returned, I asked for napkins and water. We finished our meal with out another sighting of our server and no napkins or water I went to the hostess stand to ask them for napkins.
I've been in the industry for years as a FOH Manager and server/bartender for decades. I was amazed at the lack of professionalism and service.

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food2
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service1
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·Dined on September 30, 2017

We went to Max Brenners for my niece's birthday and to meet up with friends.. it was awesome! Everything we ordered was fresh, hot, and delicious! Oh and the desserts... TO.DIE.FOR. !!!

Tags: Good for Birthdays, Fit for Foodies, Special Occasion, Comfort Food
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food5
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service5
value4

 
 (New England)·Dined on September 28, 2017

We didn’t get a server

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 (Atlanta)·Dined on September 25, 2017

Food was great - glad to have options besides chocolate. Stephanie was a great server- good suggestions, super friendly, and made us feel very welcome. Great tips on the city too! The syringe and the hot peanut butter chocolate was the best!

Tags: Hot Spot, Good for Groups
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food4
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 (Key West)·Dined on September 25, 2017

Our food had to be sent back, even though I reaaally hate doing that, but both were cold and unappetizing. Our desserts were half-prepared, almost as if in a rush. We've visited a few times in the past, a couple times it was very busy, but this time was nearly empty. The manager was apologetic, said the server was new and would speak to him about checking the food before serving. We didn't think that was necessary to know but I think he was just flustered and was trying to help. All in all they really are known for chocolate, so forget the food and hit them up for dessert.

Tags: Good for Birthdays, Casual, Good for Groups
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food3
ambience3
service3
value3

 
 (New England)·Dined on September 24, 2017

SOMEONE ADDED THE WRONG TIP TO MY BILL! I DID NOT LEAVE A $12 TIP ON A $23 MEAL ! WHOEVER SERVED ME THAT NIGHT IS STEALING! I WANT MY MONEY BACK THIS IS COMPLETELY UNPROFESSIONAL AND I WILL NEVER BE HERE AGAIN.

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food1
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 (New England)·Dined on September 23, 2017

Great all around except for service. Our server ignored us. But we noticed at the end she stepped up her game. A number of other servers seemed more attentive. Loved the food!!

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food5
ambience2
service2
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·Dined on September 16, 2017

War alles ok aber der Geschmack der Ribs und diese süßen Brötchen haben uns nicht wirklich umgehauen. Is ok, muss aber nicht sein.

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food3
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·Dined on September 15, 2017

This was our fourth time there in two years. The other 3 times were fine but the most recent visit was less than average. Service was so slow and it wasn't even that crowded. We got our food yet didn't have silverware so we had to wait ~6 minutes to actually see our waitress again and ask for our silverware. I got the cookie skillet and so did my friend. Both of our skillets were grossly over salted. It reminded us of pretzels. Given, they did remove them from our bill but it left a foul note on our palates. Just a very disappointing visit.

Tags: Fun, Good for Birthdays, Creative Cuisine, Late-night Find, Kid-friendly, Fit for Foodies
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food2
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