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About Max Brenner - Boston

Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

745 Boylston Street
Boston, MA 02116
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Dining Style:
Casual Dining

Cuisines:
Comfort Food, Dessert, Fusion / Eclectic

Hours of Operation:
Mon - Thurs - 10:00am - 11:00pm
Fri - 10:00am - 1:00am
Sat - 9:00am - 1:00am
Sun - 9:00am - 11:00pm

Cross Street:
Between Fairfield and Exeter

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(617) 274-1741

Website:
http://www.maxbrenner.com/

Entertainment:
Max Brenner's signature music play list

Parking Details:
Meter street parking and garage parking at the Prudential Center across the street are available

Public Transit:
Take the MBTA towards Government Center. Our restaurant is located closest to the Copley Station

Additional:
Bar Dining, Beer, Cocktails, Counter Seating, Full Bar, Late Night, Non-Smoking, Outdoor dining, Weekend Brunch, Wheelchair Access, Wine

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Max Brenner - Boston Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.0

service

3.8

ambience

3.9

value

3.5

Noise

Moderate

77% would recommend it to a friend

Fun (31)
Creative Cuisine (30)
Good for Birthdays (27)
See All
Casual (25)
Good for a Date (23)
Comfort Food (22)
Special Occasion (22)
Kid-friendly (20)
Good for Groups (17)
Handcrafted Cocktails (12)
Fit for Foodies (12)
Great for Lunch (12)
Late-night Find (12)
Good for Anniversaries (9)
Great for Brunch (9)
Cozy (9)
Hot Spot (9)
Worth the Drive (9)
Pre/post Theatre (8)
Romantic (8)
Sunday Lunch (8)
Good Vegetarian Options (8)
Neighborhood Gem (7)
People Watching (6)
Afternoon Coffee (6)
Bar Seating (4)
Great for Outdoor Dining (4)
Tasting Menu (4)
Vibrant Bar Scene (4)
Authentic (3)
Quick Bite (3)
Happy Hour (2)
Afternoon Tea (1)
Business Meals (1)
Healthy (1)
Local Ingredients (1)
Paleo Friendly (1)
Scenic View (1)
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1413 reviews
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·Dined on October 14, 2017

Had a great date night experience. Delicious pizza and hot chocolate, with great ambiance.

Tags: Good for a Date, Creative Cuisine, Good for Birthdays
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food5
ambience5
service5
value5

 
 (New England)·Dined on October 8, 2017

Excellent care and service around the needs of my food-allergic child. They made accomodations so he was able to have dinner, hot chocolate, and the dessert--not always the case with food allergies.

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food4
ambience4
service5
value3

 
·Dined on October 7, 2017

It was my friend's birthday and it was he perfect place to celebrate. I love Max Brenners and plan to come back.

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food5
ambience5
service4
value5

 
 (San Francisco)·Dined on October 1, 2017

My Boston-area college kids like this place and recommended it for Sunday brunch. Finding street parking was impossible so we used the garage at the Pru ($30). Basic brunch entrees like eggs run $15-20 but are pretty similar in quality to Denny's. Cherries on my Eggo-like waffles appeared to be same as canned ones used in pie filling. Too too pricey for a meh meal. Unlike the experience of other reviewers our server was helpful and diligent and the noise level was low. However, as others have noted, the restaurant did not indicate to OpenTable that we had honored our reservation so we were dinged as no-shows.

Tags: Kid-friendly, Comfort Food, Good for Birthdays
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food3
ambience3
service3
value2

 
 (New England)·Dined on September 30, 2017

We arrived on time for our reservation. We were sat promptly. A server came and took our drink and app order and informed us that our server would be right over. About 10 minutes later two server came, we still did not have our drinks. One of the servers let us know the other server standing behind him would be taking care of us and that our food and drinks would be right out. I told them we had not ordered our food yet.
After waiting another 10 minutes I flagged down our server and asked about our drinks and could we please order our food. He apologized and said he thought we had already ordered. After nearly 30 minutes our drink finally arrived with our app. Both drinks were awful, tasting like straight sticky sweet fruity syrup. We asked for new drinks as well as silverware A gin and tonic and a vodka soda. After waiting another 10 minutes our drinks arrived, we got a vodka and sprite abs a gin and cranberry. The server asked if we wanted them sent back but we declined as we had already waited so long. Our food arrived by way of another server who merely stood at the table holding our food and staring at us. We took our plates from him.
Our server returned, I asked for napkins and water. We finished our meal with out another sighting of our server and no napkins or water I went to the hostess stand to ask them for napkins.
I've been in the industry for years as a FOH Manager and server/bartender for decades. I was amazed at the lack of professionalism and service.

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food2
ambience3
service1
value1

 
·Dined on September 30, 2017

We went to Max Brenners for my niece's birthday and to meet up with friends.. it was awesome! Everything we ordered was fresh, hot, and delicious! Oh and the desserts... TO.DIE.FOR. !!!

Tags: Good for Birthdays, Fit for Foodies, Special Occasion, Comfort Food
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food5
ambience5
service5
value4

 
 (New England)·Dined on September 28, 2017

We didn’t get a server

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food5
ambience4
service1
value4

 
 (Atlanta)·Dined on September 25, 2017

Food was great - glad to have options besides chocolate. Stephanie was a great server- good suggestions, super friendly, and made us feel very welcome. Great tips on the city too! The syringe and the hot peanut butter chocolate was the best!

Tags: Hot Spot, Good for Groups
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food4
ambience5
service5
value5

 
 (Key West)·Dined on September 25, 2017

Our food had to be sent back, even though I reaaally hate doing that, but both were cold and unappetizing. Our desserts were half-prepared, almost as if in a rush. We've visited a few times in the past, a couple times it was very busy, but this time was nearly empty. The manager was apologetic, said the server was new and would speak to him about checking the food before serving. We didn't think that was necessary to know but I think he was just flustered and was trying to help. All in all they really are known for chocolate, so forget the food and hit them up for dessert.

Tags: Good for Birthdays, Casual, Good for Groups
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food3
ambience3
service3
value3

 
 (New England)·Dined on September 24, 2017

SOMEONE ADDED THE WRONG TIP TO MY BILL! I DID NOT LEAVE A $12 TIP ON A $23 MEAL ! WHOEVER SERVED ME THAT NIGHT IS STEALING! I WANT MY MONEY BACK THIS IS COMPLETELY UNPROFESSIONAL AND I WILL NEVER BE HERE AGAIN.

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food1
ambience1
service1
value1

 
 (New England)·Dined on September 23, 2017

Great all around except for service. Our server ignored us. But we noticed at the end she stepped up her game. A number of other servers seemed more attentive. Loved the food!!

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food5
ambience2
service2
value5

 
·Dined on September 16, 2017

War alles ok aber der Geschmack der Ribs und diese süßen Brötchen haben uns nicht wirklich umgehauen. Is ok, muss aber nicht sein.

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food3
ambience4
service5
value4

 
·Dined on September 15, 2017

This was our fourth time there in two years. The other 3 times were fine but the most recent visit was less than average. Service was so slow and it wasn't even that crowded. We got our food yet didn't have silverware so we had to wait ~6 minutes to actually see our waitress again and ask for our silverware. I got the cookie skillet and so did my friend. Both of our skillets were grossly over salted. It reminded us of pretzels. Given, they did remove them from our bill but it left a foul note on our palates. Just a very disappointing visit.

Tags: Fun, Good for Birthdays, Creative Cuisine, Late-night Find, Kid-friendly, Fit for Foodies
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food2
ambience4
service2
value3

 
·Dined on September 9, 2017

Don't leave without dessert! The food is fantastic but the dessert really completes the meal!

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food5
ambience4
service5
value4

 
·Dined on September 5, 2017

If you love chocolate don't miss this restaurant. Wonderful chocolate creations of all types.

Tags: Creative Cuisine, Kid-friendly, Good for Birthdays, Casual, Fun
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food5
ambience5
service5
value5

 
 (Miami)·Dined on September 3, 2017

Went for dessert and drinks after the Lady Gaga concert. Figured it was the perfect time to go as there were tons of people getting on the T to go home and it was a nice walk to get there from Fenway Park. Banana chocolate crepe was delicious! Wasn't too busy and drinks were good too.

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food5
ambience5
service4
value4

vip
 (New England)·Dined on September 2, 2017

We had no waiter or waitress. We had a reservation but it was at least a 45 minute wait. The food on the menu is not what they served. It stunk.

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food1
ambience1
service1
value2

 
·Dined on September 2, 2017

Restaurant has potential but managed poorly. Restaurant is overpriced for quality and quantity.

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food2
ambience1
service2
value1

 
·Dined on September 1, 2017

Absolutely terrible service and food. Waited 3 hours for our meal to be done and our waitress was terrible. Every single party that was there before we got there left and multiple people were in and out before we left. Will never be visiting again.

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food1
ambience1
service1
value1

 
·Dined on August 28, 2017

Chocolate selections were excellent! It was my daughters 11 birthday - they did Nothing special for her inspire of asking.

Tags: Kid-friendly, Good for Birthdays, Comfort Food
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food4
ambience3
service4
value3

 
 (New England)·Dined on August 27, 2017

POOR SERVICE

Came here twice.

The first time, I came in for dessert at about 10 PM. Ordered a pretty standard menu item and took over 30 minutes (this was by the bar).

The second time (thinking it was a fluke the first time) came with friends for dinner around 8 PM (had a reservation). Waited for 1.5 hours from the time ordered for dinner to be served.

Tags: Vibrant Bar Scene, Good for a Date, Romantic, Special Occasion, Late-night Find, Handcrafted Cocktails, Creative Cuisine, Fun, Good for Groups
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food3
ambience4
service2
value2

 
·Dined on August 27, 2017

This review is for dessert menu only. SO many other great dessert choices in this area, skip this place and go anywhere else instead. Brenner is WAY overpriced due to the VERY small portion sizes. Fondue was a joke, barely any chocolate to dip the few pieces of fruit they provide. The milkshake was super small as well. Highly disappointed.

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food2
ambience3
service2
value1

 
 (New England)·Dined on August 19, 2017

We love it here! The chocolate martini was to die for. We had a great meal with great service.

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food5
ambience4
service5
value4

 
 (New England)·Dined on August 16, 2017

I love his place it's was a touch expensive but over all a great meal

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food5
ambience5
service4
value3

vip
 (Chicago)·Dined on August 16, 2017

First.... if you want to have a conversation with whoever you are with, do not come here. The music that they play is far too loud. Second, this place is meant for teenagers looking for dessert to eat. Not for people looking for an actual meal. No one I saw working there was older than 18. The place was full of kids and teenagers and just loud. They have a bar, which was also just very loud. I went to their location in NYC years ago and liked it, but this is not a place that I would bother to waste my time or money on again at any location after this experience.

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food1
ambience1
service3
value1

 
 (New England)·Dined on August 15, 2017

Very slow. Meal was pretty good. Got churros, the chocolate was fantastic. Churros themselves were okay

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food3
ambience3
service2
value3

vip
 (New England)·Dined on August 13, 2017

The reception area failed to check my party in under Open table, even after I went back twice, with the email notice from Open Table that I had not shown up.( I was still sitting at the table eating). It took so much effort to get the situation fixed. Two days of emails and phone calls. the server Nick was very kind, helpful, and pleasant. He was the one bright star of the visit. I have been to Max Brenner many times, not just the one in Boston, other than Nick, the visit was not great. We ordered dinner and chocolate treats. The dinner was lack luster, tasteless veggie burger, dry tasteless quinoa salad. The food took soooooo long to arrive. We arrived at 4:45pm for dinner and ate at 6pm. It was not that crowded. The table next to us was so upset, they were late for an event due to the long wait. Th chocolate pizza was good.
All in all the only effort of good service and hard work was Nick the server. I will return to the other Max Brenner, and try to avoid this one.

Tags: Comfort Food, Afternoon Coffee
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food3
ambience3
service4
value3

 
 (Las Vegas)·Dined on August 6, 2017

I've been wanting to come here for years and finally found a reason to when it was added on the DINE OUT BOSTON list. I hate going into town because of the traffic and parking, but I figured it would be worth the trouble since we'll be getting a deal on the food. I was wrong. After being seated and some miscommunication about menus.. we found out that it was a mistake that MAX BRENNER was on the list in DINE OUT BOSTON??? I'm not sure how it was a mistake because there was a dine out lunch menu on the website... fine. We ended up paying full price for everything and it was only OK. Spinach Artichoke Dip was kind of watery and they gave a lot more chips than there was dip. The mac and cheese burger seemed to lack the wow factor that I was hoping for. The only item I liked was the dark dark dark chocolate dessert. I will not be going back.

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food2
ambience3
service2
value1

 
·Dined on August 6, 2017

Good meal, as usual. Definitely comfort food. However, we were disappointed because we went in with the expectation that they were participating in Boston Restaurant Week (they were on the official website with a special menu attached), and they told us they were not offering it. ):

Tags: Quick Bite, Good for Birthdays
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food5
ambience5
service4
value3

 
 (New England)·Dined on August 6, 2017

Came here to celebrate a birthday last year and was not impressed, figured brunch may be better so my son and I gave it a second chance...wrong. The hollandaise sauce on the eggs benedict tasted like mayonnaise, my sons neapolitan french toast was soggy and the fresh strawberry garnish was a frozen strawberry that was defrosted. The hot chocolate was the only good part of the meal. Mediocre and over priced, definelitely won't be going back again.

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food1
ambience2
service2

 
·Dined on August 5, 2017

The food was ok. Waiter was really bad, I know she was trying. She didn't put in the complete order, so we
had to wait and the food was getting cold. Drinks didn't come out on time. Just really bad service.

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food3
ambience3
service1
value3

vip
 (New England)·Dined on August 21, 2016

Love that they pipe out chocolate so you smell it as soon as you enter the restaurant. Awesome menu with waffles instead of rolls. Waffle fries with cocoa a desert menu full of goodnesd

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food5
ambience5
service5

 
 (New England)·Dined on August 21, 2016

Eggs very dry. Choc pancakes horrible - not the usual choc batter just ref pancakes w some choc chips, coffee bad. Very disappointing

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food2
ambience4
service3

 
 (New England)·Dined on August 20, 2016

Had a reservation. It was busy, but not overly crowded @ 6pm. Tables are a lot of 2 and 4 tops, with some area to put together tables for a larger group. We were seated at a small 2 top. cozy.
Ordered the chicken satay as an app. It was very good. Only comment is that side sauces were over portioned for the amount of already sauced chicken. For entrees had the bacon and tomato mac and cheese, and a waffle Cubano. Split with my wife. Both were excellent. Prices were moderate for Boston for entrees. We didn't get desert, although there were many tempting choices. Would like to go back and try some other items..

Tags: Kid-friendly, Good for a Date, Quick Bite, Good for Groups, People Watching, Casual, Happy Hour, Afternoon Coffee
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food4
ambience4
service5
value4

 
 (New York Area)·Dined on August 19, 2016

We went thinking we were going to Boston's Restaurant Week and booked at Max Brenners through the Boston Dine Out website, which had the Open Table link conveniently there. However, when we got there, they said they weren't participating in Boston Dine Out that night, even though the dates on the Boston Dine Out website said through 8/19 (and it was 8/19). They also told us to not book through Open Table anymore and to call them in the future. We decided to stay since we were already seated and felt that the food was mediocre - the value wasn't there. The food was very expensive but the service and ambiance didn't match that of other similar-prices restaurants. We would go back, but only for desert in the future.

Tags: Good for Groups, Kid-friendly
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food2
ambience2
service3
value1

vip
 (New York Area)·Dined on August 14, 2016

Overrated - the chocolate wasn't that great.

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food2
ambience2
service4

 
 (New York Area)·Dined on August 14, 2016

The service and atmosphere was amazing we try to eat there every time we visit Boston.

Tags: Great for Brunch, Romantic, Kid-friendly
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food5
ambience5
service5
value5

vip
 (New England)·Dined on August 13, 2016

Chocolate lovers rejoice! A great selection of desserts and variety!

Tags: Hot Spot, Special Occasion, Good for Groups, Late-night Find
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food4
ambience4
service4
value4

 
 (Philadelphia)·Dined on August 13, 2016

We went to Max Brenner's in Boston on 8/13/16 for lunch. It was quite an unique experience and one that we thoroughly enjoyed. From the food (esp dessert!), waiter, to overall ambience, we could not have asked for a better day. Would highly recommend to anyone!

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food5
ambience5
service5

 
 (New England)·Dined on August 9, 2016

I was not happy with the service that was provided I came before twice and I had high quality service . The person that helped us was rude wasn't smiling and when we paid we asked him to pack what's remaining and he came back and slammed it on the table didn't even say have good day or anything and just walked away with an attitude . I will never come back again because that was really bad experience for my parents being their their first time

Tags: Great for Outdoor Dining
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food4
ambience4
service1
value4

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