Max Brenner - Boston

4.1
1751 reviews
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$30 and under
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Comfort Food
Max Brenner's Chocolate Bar & Chocolate Shop elevates the everyday chocolate experience to an extraordinary sensory immersion by making it shareable, pourable, dippable, dunkable & injectable. Chocolate associations are expressed everywhere: in music, in design, and of course, in taste. It surrounds you and carries you away into your own chocolate mood.

A worldwide phenomenon, Max Brenner, Chocolate by the Bald Man, has spread its unique culture with it's iconic dessert and decadent savory menu in United States with locations in New York City, Philadelphia, and Boston.

Max Brenner will offer to all of his guests at the restaurant free chocolate dips refills for the European Fondue on National Chocolate Day (Sunday, Oct. 28)

Guest can get up to 3 chocolate refills of chocolate of their choice!

This promotion is offer is only valid on October 28th which is national chocolate day. Please let me know if you need an other information.
What 1751 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
3.9
service
4.1
ambience
3.8
value
Noise · Moderate
86% of people would recommend it to a friend
5
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S
New England
2 reviews
Dined 3 days ago
Overall 4food 4service 5ambience 4

very cute place to go to for special occasions. I only recommend it for dessert. the food options arent the best. very fun alcoholic and nonalcoholic drinks though

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K
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

If you love chocolate, this is the place!! Yum 😋

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SK
1 review
Dined 3 days ago
Overall 4food 3service 4ambience 3

It is just an one time experience place. Huge desert and fun.

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LN
Los Angeles
1 review
Dined 3 days ago
Overall 4food 4service 4ambience 4

Good salad and flatbread pizza, yummy cocktails, and delicious desserts. A bit loud but good for celebrations

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OT
New England
1 review
Dined 3 days ago
Overall 3food 5service 5ambience 5

The food was amazing, but too expensive. Nice environment, not loud, and family friendly. Overall, really good!

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OT
New England
3 reviews
Dined 3 days ago
Overall 4food 4service 4ambience 5

Tasty and filling desserts!! We all picked different ones and found each to be delicious. If you’re a chocolate lover, it’s the place to go in Boston.

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OT
New England
1 review
Dined 3 days ago
Overall 4food 4service 2ambience 3

Waiter was great, the check in with this reservation was painful.

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LN
1 review
Dined 3 days ago
Overall 3food 3service 5ambience 5

Our waitress was way too busy. She stopped at our table once to ask us how everything was. But then she was no where to be found when we were going to order dessert and a drink. She also kept us waiting for the check.

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OT
New England
1 review
Dined 3 days ago
Overall 1food 2service 1ambience 3

Arrived a bit early for seating. Host sat us down and our server attended us. It took us 50 minutes to receive our food and by the time we received it the food was cold. There were others that arrived lathen than us who were attended much quicker and whose food came out before ours. Our server disappeared until she brought us the check. I camr here once before and had a better experience. This time i was disappointed with the customer service and the food provided.

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MA
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great friendly place. I do recommend to everyone!!!!

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OT
Washington DC
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 5

Only thing I was displeased with is they forgot to sing for my daughter’s birthday. I included a note it was her birthday when I made the reservation, I told the waitress when we sat down and then reminded the waitress when we were ordering dessert. However, someone from the kitchen brought the dessert, lit the candle and then left. I was disappointed because we heard people all around being sung to and I think my daughter was disappointed.

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DN
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Excellent food, service, all around great night!! We will definitely be back again !!

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OT
Tokyo
7 reviews
Dined 4 days ago
Overall 4food 4service 3ambience 4

Good atmosphere!
We shared these two plates for 3 person, and became full.

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AM
1 review
Dined 5 days ago
Overall 4food 5service 4ambience 5

I bring my sister every year for her birthday. It gets better and better every year! Everything is so delicious!

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E
New England
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

I was really impressed overall. The staff and service was great from the moment we walked in. Good prices and atmosphere made for a pleasant evening.

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OT
1 review
Dined 6 days ago
Overall 5food 4service 5ambience 4

Waitress was excellent! Left a nice tip

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OT
New York Area
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Very fun and cool ambiance for a chill get together

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MB
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

good was super good — noise level was high but that’s expected in a busy restaurant. would come again, definitely for dessert!

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BM
1 review
Dined on February 10, 2019
Overall 3food 4service 2ambience 4

We had reserved a table for our daughter and friend, celebrating their 16th birthdays, along with friends. Reserving through OpenTable was easy and convenient. We received a confirmation call from the delightful hostess the day of the event - another plus. But when we arrived, the hostess was not welcoming or helpful. She said she couldn't find our reservation, and when I pointed to a table set up for 8 with a "reserved" sign, right behind her, she glanced over and shrugged and said "that may be it." The other birthday girl's mother had asked if she could bring a cake, and talked to the kitchen manager who said it was ok. The hostess spoke sharply to the girl, saying she couldn't bring it in. I had to intervene with an email from the mother confirming the discussion. She left the girls waiting past the reservation start time, despite the table being available - never said Happy Birthday or made eye contact with them, and only seated them after I approached again. Once seated, the girls, who were all dressed up, respectful and polite, waited a very long time for a waiter, had to request utensils as some were missing, and had to ask a few times for extra plates to share their entrees. We ate at the bar, and the service only picked up when their waiter came by and I mentioned they were with us. The bar service was excellent, by the way, and the food was tasty and well priced. The chocolate fondue dessert was delicious and a big hit, as was a sparkler the waiter supplied for the cake. But, we paid for a very large bill at the end feeling quite dissatisfied with the way the girls were treated. It was a big night in Boston for them for a special occasion, and they were treated as a nuisance for most of the evening. Just a few changes could have made all the difference - a smile, one less eye roll, a couple of additional check-ins to the table to see if they had everything they needed. So, a 3 from us Max Brenner.

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E
New England
1 review
Dined on February 10, 2019
Overall 4food 3service 4ambience 4

A little loud. Our food came out cold so we had to send it back. Service is pretty slow

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B
New York Area
8 reviews
Dined on February 9, 2019
Overall 3food 3service 4ambience 2

Very good for desserts! I’m not sure it would be a good place for a romantic dinner as it was very loud and very crowded.

Food is good. Desserts is their speciality!

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SM
New England
3 reviews
Dined on February 9, 2019
Overall 4food 5service 4ambience 3

We were seated in the back of the restaurant and waited almost 15 minutes before asking if we had a server assigned to us. The restaurant is also very loud which makes it difficult to hear the other people in your party. However, the food was really great!

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DS
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Loved the hot chocolate with the Hug Mug and the chocolate fondue with fruit!

A very fun experience!

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JB
New England
1 review
Dined on February 9, 2019
Overall 4food 3service 4ambience 5

food was solid but nothing outstanding. the waffle fries were great but mac and cheese was a bit bland

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OT
1 review
Dined on February 2, 2019
Overall 3food 4service 2ambience 4

Loved the concept and quality of the chocolate and other items, however the two servers we had were young and not very insightful. We asked for the story behind Max Brenner or who he was and she responded that she thinks it’s two people. The first sever was busy talking to some guy (not a customer) just sitting at the table next to us and then passed us on. Lastly, it took well over 10 mins (restaurant barely full) for a server to come take a drink order.

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J
1 review
Dined on February 1, 2019
Overall 4food 3service 3ambience 4

The place was nice & the ambiance was what you'd expect being across the street from the Prudential.
The value was okay, the chocolate fondue was great, but we ordered the $25 platter to share among 4 people and ordered extra fruit and cookies because what it came with wasn't enough.
Would be a cute place for a date :)

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OT
1 review
Dined on February 1, 2019
Overall 1food 1service 2ambience 5

Hot chocolate really wasn’t worth $6 save your money and make it at home with Swiss miss or Hersey’s!

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OT
New England
1 review
Dined on January 30, 2019
Overall 5food 5service 5ambience 5

Went here for our daughters 21st birthday. Excellent service and the food and drinks were amazing! The service was quick, cooked exactly as it should have been, and the server was very attentive. Would definitely go back!

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OT
New York Area
2 reviews
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

Loved our server Stephanie! We had a phenomenal anniversary brunch! Thank you MB!

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CM
New England
2 reviews
Dined on January 27, 2019
Overall 3food 3service 5ambience 3

The restaurant seems more like a chain than I thought it would.

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CF
New England
3 reviews
Dined on January 26, 2019
Overall 1food 2service 1ambience 1

Very slow service. Asked numerous times for our drinks. Appetizers came out before drinks. When we told the food runner he told us to deal with the server. Who then took the appetizer and left at wait station and brought back to us, cold, when drinks were delivered. Salad was missing ingredients. Squeezed into a tight space when many open areas were available. Bathrooms were also disgusting.

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S
Houston
2 reviews
Dined on January 26, 2019
Overall 4food 5service 4ambience 3

The spicy hot chocolate was amazing!
I will definitely be returning.

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MM
New England
13 reviews
Dined on January 26, 2019
Overall 3food 3service 2ambience 2

Tight seating area, service slow, food just ok, not a value for the money.

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VN
New England
3 reviews
Dined on January 26, 2019
Overall 2food 4service 2ambience 2

Didn’t seat us for 30 mins even with reservation

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OT
New England
1 review
Dined on January 26, 2019
Overall 5food 4service 5ambience 5

We went for my daughter’s 7th Birthday and had a wonderful experience! Juan the Manager made the night extra special by sending her a beautiful birthday dessert. We will be back for sure!

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g
1 review
Dined on January 22, 2019
Overall 5food 5service 5ambience 5

I LOVE CHOCOLATE SO THIS IS NATURALLY ONE OF MY FAVORITE PLACES. FONDUES ARE AMAZING!!

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New England
1 review
Dined on January 21, 2019
Overall 1food 1service 1ambience 1

We had a reservation and as we got there the restaurant was completely empty so we asked if we could have a bigger table since we had heavy winter coats with us and they Gabe’s a tiny little table on the corner. The waiter came back with a girl that told us that they were booked and those tables were for other people. Again, the restaurant was completely empty and we sat there for while and no one came back to check on us for quite sometime. We left and they didn’t acknowledged that.

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GP
New England
2 reviews
Dined on January 19, 2019
Overall 5food 4service 4ambience 4

So many delicious options here! We went with the fondue. I wish there was more fruit with it, but it was definitely fun! And will be sure to do again!

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j
1 review
Dined on January 19, 2019
Overall 2food 2service 1ambience 3

waitress messed up dessert order and food order. food was kinda saugy and cold, so it was clearly sitting in the food window a little while. however this place is great for dessert with a range of different options.

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KH
1 review
Dined on January 18, 2019
Overall 5food 5service 5ambience 5

Our server Jane was very friendly and made great conversation while giving us fast, quality service

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