Service was terrible.
Made this reservation on OT got there they had no record of our reservation young girls as hostesses said they never get OT reservations well complained to mgr after 1/2 hour seated service slow food came wrong after 1 hour Matteo chicken $30 came out with 2 tiny pieces one tiny drum stick one tiny wing embarrassing to my guests we complain they bring a tiny piece of chicken ordered linguini received spaghetti was very disappointed from the minute we walked in to this restaurant. We will not return! Very unhappy I do have pics of the chicken
Enjoyed dinner, food great. Our table was a bit small for seven. Also, one seat in servers path and diner was constantly being bumped into.
Good news was that we were seated at the time of our reservation. The food was good, but not great. For that, it was pricy. The noise level was overwhelming making it very difficult to have a conversation. The wait staff only present to take initial order and pushed to up sell each dish to larger portion.
We had to wait till the waiter gave us menus; we were 6 in the party and he only gave 4. I asked for 2 more and his answer was when we were ready to get his attention. He was not a young, fresh, new waiter so we were quite shocked. Finally, we shared the menus and after a good 20 minutes he was on the other side of the divider, I said "Hello" and he said "are you ready?" I said we've been waiting for you. No apologies, just "who'se starting." It's a good thing that the
food is quite good and ample portions even the small plates are big otherwise we would have walked out from such an attitude. It was Valentine's evening. We had a 6 p.m. res and the restaurant wasn't that crowded as later, so the waiter wasn't as busy as all tables filled later. We didn't start to get our meals till about 7 p.m. Not that that's late but it is for a 6 p.m. reservation. Tasty but disappointed with service as you note above.
Excellent food! Always a positive dining experience.
Wonderful dinner as usual. Chopped salad was fresh. Chicken Matteo loaded with veggies was delicious. What a huge portion! Salmon was excellent and enough for two people to share. Cannoli is a real special dessert not to be missed. Good selection of wine. Outstanding service.
Eggplant disappointing mushy everything else was good. Dessert was excellent
Delicious food. Waited long time for our table, with reservations. Service slow.
Food was so-so not better than that. Chain restaurant food that provides quantity rather than quality
Food and service were good, but noise level was so high we could barely talk to each other. Very unpleasant experience.
Great clams not to be missed as everyone else said .. a 10. Calamari a 6, burrata 7, salad 7, pasta of the day a 10, osso buck over cooked
Great food, great service !! We come often and are never disappointed!!
Food was great service was great. Noise level very loud. Almost impossible to speak to each other. It would be better if it was a little quite so we could enjoy each other in conversation
Jimmy was our waiter. He was awful. He should seek another career. Management tried hard and the food was excellent. Waiter over ordered for our table. He didn't cater to us. Asked us to pass plates, brought pasta and main at the same time and brought the bill without knowing whether we were done or not. Too bad. I'd go back without Jimmy as my waiter.
We had a large group and thought it would be a great place for family dining. Before we went i happened to see the reviews about the poor sefvice and experience of previous diners. I was very worried that we would have a bad experience as well. But, the friends i was meeting said not to worry about the reviews. OMG. The reviews about the bad service were undermining how bad it was. Our first servor took the whole order and somehow dissappeared. The second waiter tried to rip us off by insisting we order more and padded our check. The attitude is worse than the service. The food is just ok. Very pricey. There are too many places here to go where the owners and staff are appreciative of your business, food better, less noisey, and better priced. There is no reason i would ever go back nor the other 7 i was with.
matteos never disappoints you, the food and fun are the best. Never came away hungry.
We were there on Christmas Eve. Had 7:15 PM reservation and didn't sit down
until 9:15. Didn't start eating appetizer until 10:15. Drinks had to be remade 3 times - couldn't get them right.
They obviously overbooked and couldn't accommodate so many people. Although the food was good - would not go back on a holiday night - may try again on a normal Sat. night.
Overbooked! Noisy! No one seemed to know what was going on. Will never go back!
We dined there on Christmas Eve. We had a party of nine. With reservation. Our friends were about 20 minutes late and the hostess initially refused to seat five of us even though we arrived when they opened and the place was empty. The manager stepped in and she came and got us.
The food is very good, however the service was not so great. We were told we had to order everything at once since food is made to order. That meant appetizers and entrees. I’m assuming this was because it was a busy holiday. Our waiter seemed annoyed that we wanted to space it out. We over ordered as we enjoy doing...but he forgot two entrees after waiting 40 minutes for it to be made. They brought the two forgotten meals much later. The food was very good, the bread and wine was also good. It got very crowded by the time we were finishing. We decided to have coffee and hot tea. I think this annoyed the waiter as he did not come back at all after he gave us our tea/coffee. That put a damper on our opinion. If they had better service it would have been a great experience.
Had all the grand children visiting for the holidays. Food was delicious had a fabulous evening with the family. Going back again next week with friends.
Not the same Matteo’s I remember but service was terrible distracted by large bday and noise
Perfect enjoyed everything the service is great and the food is delicious
One of the best Italian restaurants in the area. Second visit this week and we were very satisfied with food and service. Salads are always good - chopped or Caesar. Shrimp oreganata was excellent. Pasta with meatballs and sausage was delicious. Just the right amount of tomato sauce. Chicken sorrentino was another good pick. Napoleon for dessert was good. Cannoli was delish but a little small.
Excellent food, excellent service. Friendly atmosphere '
Food is always very good. Professional service. Love the chicken, sausage and vegetable dish. Pasta bolognese prepared very well. Delicious shrimp oreganata. Best cannoli in town.
Great restaurant in Boca Raton
Always delicious food
As usual Matteo's was delicious but I really dislike feeling like cattle...There really is no ambiance and the food comes out rushed at you, which we did request but they were late bringing it....They were told that we had a show to catch and the kitchen was probably too busy.
This is a very nice restaurant and the food was terrific. The only complaint is that it is very loud and with the singer competing, it was not comfortable with that loud a noise level. This is frustrating because the quality of the food was so terrific.
Everything was delicious. It is always excellent!