Matchbox - 14th Street
Three soaring levels mean plenty of space for intimate dinners, large parties and get-togethers. Every seat in the house has a unique perspective, but everyone is treated to dramatic views of the original exposed brick façade and perfectly-restored grand entrance.
Built at the turn of the century, the 14th Street location has been reborn as a bowling alley, automobile showroom, rehearsal space for Arena Stage, and most importantly, Club Bali where Billie Holiday, Louis Armstrong, and Cab Calloway made history.
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It was a terrible experience. The hostess was on the phone, the booth was not clean, the waiter was not attentive at all, and the restaurant was out of several dishes.
Food was fine, but service, while pleasant, was disappointing. Main course came out before the appetizers (it’s wasn’t crowded at the time), and overall service was slow. There are better, more reliable, choices in the vicinity.
Hello, I appreciate you feedback and am quite sorry we did not meet or exceed the standards I know we are capable of. Regardless of how busy we are, we should be able to execute the basic service standards you would come to expect (appetizer before entree is a no brainer). I also appreciate your feedback, because without it, we don't know what we need to work on. I'd love to invite you back, if you would be so kind as to reach out to me at Jason.silerto@matchbox369com. Sincerely Jason Silerto GM
The service continues to go down at this location. Over 20 minutes to get a server at the table, 40 minutes wait for an appetizer, and had to request water refills.
Hello, I am so sorry to hear about your experience with us at Matchbox. We pride ourselves on excellent service and hospitality, however we've clearly not been able to provide you with that experience. I appreciate your feedback and would love to see about continuing the conversation and maybe invite you in to give us another chance. Please feel free to reach me at jason.silerto@matchbox369com. Sincerely Jason Silerto General Manager
I came here with my friends from out of town and expected much more. The unlimited brunch seemed like a great deal but the food and service did not meet any expectations.
Hi Morgan, I'm so sorry that we didn't live up to the expectations you had for bringing out of town guests. I appreciate your feedback and would love to get a little more information regarding your experience if possible. If you would like to reach out to me at jason.silerto@matchbox369com, I would love to continue the conversation and perhaps invite you back to experience the sort of service I know we are capable of. Sincerely, Jason Silerto General Manager
Terrible service and poor quality food. Very disappointing.
Everything on this street was ridiculously overpriced. Matchbox was the only thing that had reasonably priced options. The food was pretty decent but nothing spectacular and it definitely was pricier than the quality of the food called for. But it was close enough to walk everywhere we wanted to go that night and it was the cheapest thing on the block so I’m not too upset about the price especially considering it was a nice place and the service was awesome. The specialty cocktails were more than worth it too. I’d recommend it for a nice dinner if you’re going out in the area and want some nice drinks and nice atmosphere and don’t care about overpaying a bit on okay food.
We've been to this location a couple of times and this was by far the worst experience. Server was terrible and our food arrived late and then the order was all wrong
Service, from host to server, was spectacular.
We were over in DC for New Year and decided to try Matchbox for brunch. We decided to get the unlimited brunch option and it was a great choice. Food was delicious. We loved the pizzas and the lemon pound cake French toast. We tried several of their plates and we lived them all. The services was good and promptly. Definitely worth to come back for another brunch bunge sometime! Come with a big appetite. Excellent!
We are on vacation and walked to Matchbox for pizza after a long day at the zoo. We were not disappointed. Food was outstanding!
We were in D.C. for a quick trip and went here to eat. The service was top notch. The food was fantastic. The server was great. Unbeknownst to us there was an accident boxing my daughters leftovers and SURPRISE, they gave her another meal. It was an very unexpected surprise. When we returned to Maryland, we did tell everyone about the restaurant and the quality of the food. I had the chicken Alfredo dish and this was the first time in my history of eating every drop! That’s how good it was. My husband had scallops over creamed corn, unusual to say the least but it was extremely good. We had OldBay wings for the first time and they were hot, juicy and just fantastic, overall everything was great. Kudos to this restaurant and the next time we are in the area we will definitely be back.
Love the brunch!
Waiter was on point! Food was on point! Waiter gave my kids dough to shape into whatever they wanted and then through it in the oven to bake, free of charge. He made the experience 10x better.
Great place to eat before a show at the Lincoln Theatre! Quick, delicious and great service. thanks!!
This is a pleasant beautiful restaurant with excellent food
The sliders are a must have, the drinks are stellar, and our sever "Toy" was an absolute delight!
Our server was terrible. We waited forever for everything. Some items we never received. We had to acquire the assistance of another server.
It was a great experience!
I love Matchbox. Love the pizza and other entrees. I've never been disappointed with the food.
First time here for a quick happy hour snack. The pizza was nice and lite with good flavor. I would like to see more wine options though. We got a white and red blend. The white chard was terribly sweet and the red was ok. Our waiter was great though, so we'll go back and try again.
Matchbox is one of my favorites, with a great menu and lots of comfort food.
Visiting from San Diego, we stopped here yesterday on a food tour. We loved all our stops, this one seemed like a great place for brunch so we reserved a table. Perfect choice!! Great food, friendly service, great value!! Would definitely come back! Thank you Matchbox!
Excellent, professional service from front desk to wait staff. Great value for quality at price.
It took ten minutes before our server came over. She took our drink order and it took five minutes to bring our water back. We both ordered soup and salad and asked for it to come out before the meals. Fifteen minutes later, a different server brought our soup and salad. Their cream of crab soup was very good, their side Cesar salad was fine, but nothing special. About five minutes after that, before we could finish our soup and salad, another server brought out our food. My wife got the chicken cobb salad, again perfectly fine, but nothing special. I got the crispy half chicken. The chicken was very good, but the mashed potatoes were ice cold. I'm sure it could have been easily fixed, but we didn't see our server again until we were done. Then they overcharged for the side salad, but we never saw our server after that! The salads were fine, nothing special. The crab soup and crispy chicken were good. The chicken might have been great if the mashed potatoes were even warm, but we will never know. The food may or may not have warranted a second chance, but the service pushed us FAR over the edge. Tables around us with other servers seemed to be getting much more attention. We saw our server a grand total of three times, when we placed our order, when the water was brought out, and getting our bill. The table next to us, saw their serve three times, between when we were seated and when we were greeted! When we left, the hostesses didn't ask us how everything was, and barely looked up from their phones to tell us to have a good night. Unacceptable!
Food tasty, menu reasonably varied for four older folks with differing diet requirements. This location was perfect for our pre-theater meal with friends. Very convenient to be able to make an early reservation & relax before walking a block to the Source Theater.
Good food. Great people. Perfect for what we were looking for!
We ordered four bottles of champagne but were given three, then our waiter later delivered us a bottle of Trader Joe's champagne.
We were sat by one waiter, who did not check on us often and did not take our food order. An hour after being sat, a different waiter greeted us and stated that she would be taking care of us, and our previous waiter had gone home.
The noise level within the restaurant was very loud, and I could often not hear what the guests at my table were saying.
I don't recommend this restaurant to anyone. There are many restaurants on 14th street that offer better food options and have a better ambiance .
We waited 20 minutes to get drinks, and 40 mins-1 hour for food. A table of 16 people who arrived 40 minutes after got their food before us, a table of 2. The manager had a bad attitude. Worst service!
I was surprised to have a bad meal experience here. These were the issues:
1. No plates for our apps.
2. That didn’t matter because both of our apps arrived cold and had to go back.
3. We ordered sliders with no pickles. It was obvious that they had added pickles, realized the error and just removed them. Yuck.
4. One of our pizzas was missing two toppings.
5. Super rude staffer when we tried to use the elevator because by friend had a vision issue and we were seated upstairs. “Pardon me” is a lot nicer than a terse “Hey, Miss!”
The manager did remove the errant pizza from our bill and made a new one for my friend to take home.
Overall, I’m not sure I’ll return to this location. Lots of other places to eat in DC.
Great Unlimited Brunch Menu! The Shrimp and Grits is sooooo delicious! The brunch menu is a great selection of items and their signature pizzas!
Fantastic service. Staff and managers were super friendly! The atmosphere and mood is very inviting. A perfect place to go to on a Friday night. Plus their drinks and Happy Hour were great!
I went on a date and it was a nice time waitress came and checked but brought me the wrong soda.
Food was great. Service was slow though staff was very nice.
Service was incredibly slow. Initially it took us over an hour to get drinks, and the restaurant was only about 50% occupied, so not sure the
Great selection on menu, good drinks, vibrant atmosphere, good/efficient server:-)
The restaurant has been a staple for quite some time. The filet entree was incredible but my pizza was dry and cold but probably because of the service. You could tell it had been under a heat lamp for a bit. We would have complained but we were hungry and already had complained about service trying to get a bottle of wine. But the restaurant did offer condolences in purchasing the bottle of wine for us. Not something we asked for but a nice gesture. I hope it fixes whatever is going on since it is a staple on 14th St!
Our sever - Her name is either Chili or Shelly, was wonderful. The spinach and artichoke dip appetizer was disappointing. It was delicious, but only half the bowl was filled even though it was accompanied by a ton of chips. We were told this is the correct amount. I ordered the special - Swordfish. It was over cooked. BUT My drink was delicious - a sweet and spicy cocktail and the atmosphere was nice. I’ve dined there before and know they have good food, just wasn’t as good as usual this time.
Very tasty food.
The crispy fried chicken was really good. Our waiter was excellent.
Took 45 minutes to receive our drink order.