Match Eatery and Public House - Cascades
Server was exceptional.
Unhappy with waiting time for out lunch. We were sharing a sandwich and a salad and waited 45 min. after ordering. We were told there was a backup in the kitchen and were patient with that but after 45 min. we were hungry so complained and we got our order 10 min. later.
Music too loud.
All in all was disappointed.
Though food was good, the request for changes to the dishes were painfully disturbing.
I will not go back. The menu was also changed but not updated on the website. This wasn’t fair.
This is a lively place with good food and fun atmosphere. The service was efficient and friendly. It is very noisy, not the sort of place you would go to if you wanted to really talk to someone. As it is attached to the casino, it appears to be very busy. Reservations for larger groups are recommended.
I have been at Match twice in the last two weeks (Saturday, Feb 16th and 23rd). My first visit was with my Mom and the second, with a small group of co-workers. Both times, Karly was our server - and she is fantastic, friendly...and fast!
Again, just wanted to pass along my compliments and thanks for her great service. We will definitely be back and hope we get her as a server!
Busy for a Sunday night dinner but we were sat quickly. Restaurant looks great, sat near the bar, lots of TV's. Everyone seemed hard at work, lots of smiles and laughs from the staff, felt like a very welcoming environment, happy to be there. Food was delicious. Definitely will be back
First time at Match was Valentine's day, had a great experience so I booked a reservation because I was told Saturdays could get pretty busy. Came in for a bit of a later dinner, sat on the indoor patio . Really comfortable, great looking place. Staff were welcoming and service was good. Had the Steak Sandwich, reasonable price and amazing flavour. They brought in a DJ at night which was a nice touch. Great spot for a nice dinner and spectacular service
Great weekend dinner and drink spot, friendly service and good atmosphere
Good food great service and left us alone to work
My two friends and I came in with my son tonight around 6pm and didn't have to wait long for a table. The service and the food were amazing. We sat on the patio and both the server Jackie and manager were so kind. This was my first experience at Match and I will definitely be recommending this restaurant to friends and family. Thank you again for taking care of us as a random act of kindness. We will be sure to pay it forward.
After a very long wait, my steak was served cold. I ate about 2/3rds of it as we were all very hungry. I advised the server of the situation, and she did nothing. The cold steak was not taken off the bill. I would not recommend this place, although I have had good experiences at the New West location. Very disappointing.
We found Match Eatery in early January and the BEST ever to eat !!! Brought my Sister out for dinner last visit and she was extremely pleased
Thank you for your feedback regarding your recent dining experience at Match Eatery & Public House. We appreciate you taking the time to write a review and further more are delighted to hear that you enjoyed your experience. We look forward to having you back in the near future. Kind Regards, Sophia L
I use to love going to Match and would highly recommend it but based on my visit this past Friday I was very disappointed. First why get rid of happy hour on Fridays and Saturdays. Stupid idea so let’s pay full pop for drinks on a weekend when we always had happy hour before plus ordered a Bulldog but was told by my server not available because apparently no one drinks margaritas in the winter?? Stuffed meatballs were ok but the sauce they were in tasted like somebody opened a can of tomato sauce with no herbs or spices and served it...yuk. So overall I wasn’t happy with my experience!
Service was amazing her name was Jackie very friendly always checked on us had large tables besides us. Her co-workers helped by bringing us food great date night
Fun time with friends we are and the gluten free dinner was great! Good food, music and drinks
We ate and danced at Match on a Friday night to celebrate birthdays for two girlfriends. Us ladies had excellent meals and then so much fun dancing ..the DJ played some old time rock and roll to suit our 50’s age group. Great night, great service and great value!!
I eat here often the food and service are always good
Great food and service
Service was great. My meal was bland but I will still go back.
Our Server Hannah was provided great service.
DJ = great music, good mix
We always enjoy the music, food and drinks at Match. The service is great and quick. DJ is amazing! Its always a great time!
Our server was so good! Carll!
We usually like to eat here when we come to play at Cascades. My friend and I came on NOV18 and we ordered calamari, Hail caesar salad and wings for appetizers and pasta to share. We waited for about 30mins before our food arrived. Our wings and calamari came first. We asked for the lemon water to clean our hands after we had our wings but it took them so long to bring it over. We literally had to tell them over and over again before they finally brought it. Our caesar salad and pasta came 20-25 mins after our appetizers. This place didn't look busy that day but we don't know why food took longer than usual. Overall, we still love this place and will certainly come and hang out again.
Waited over an hour for our food after ordering. The manager did speak with us and comp'd the appetizers. Overall very average and waited too long for our average food
Arrived at 6pm and it took two hours for our food to arrive... we were pretty disappointed since the table with a party of 50 guests was clearly more important than our smaller table of 7... great food but it’s too busy at your restaurant, would be almost worth it to expand your space even more and have a bigger kitchen and more staff to keep up with the many many guests. Would not recommend this place unless you have the time to spend there, not for a quick meal. I made reservations just to even get a table but I didn’t think my grandma would have to wait so long for her food, she was not happy at all...
Amazing experience from start to finish. Will definately be going back. Would highly recommend this restaurant. Their sticky toffee pudding is an experience unto itself.....delicious!!!
We really enjoyed our dinner . Staff were very accommodating for our autisic son and turned down music. Chef was fantastic , Calvin. He went through ingredients with us so that our son with many allergies could enjoy his birthday meal out.
First time dining on the patio and it was fantastic. Making reservations were very easy and convenient with the app. Food was great, service was outstanding. Would definately recommend it to all my friends.
Poutine was terrible. Salty, WAY too much gravy the fries were swimming. Worst thing I have eaten in a while. Sliders were burnt/dry. Service was mediocre. Was disappointed with the majority of the visit.
Busy but friendly relaxed atmosphere. Service was little slow but efficient and the food was definitely worth the wait! Our steaks were perfectly done and the veg was a delight...loved the beets! Overall a delightful tasty experience.
We had a reservation and we were sat right by the pool table. Had an issue with someone playing pool aiming their pool cue at my 83 yr old Mother's head. She had to move her head several times to get out of his way of playing.
Should never have a reserved table so close to the pool table especially when someone is playing.
My meal came wrong and had to wait....having that with the pool guy didn't make for a very good experience.
A manager finally noticed we were having a problem with pool cue guy and did speak to him but by that time we were done.
The blackened chicken never fails - always consistently delicious! Tender, moist and seasoned well - sides are always fresh.
Worst service I think I have ever received. 6 people, ordered appy's when there were only 3 of us so we would have them when the rest of the party came. Ordered a round of wings about half hour later since it was wing night, they came out right away but still no nachos and popcorn shrimp. After ordering our main food I waited a couple more minutes and asked the waitress when our appy's were coming she immediately blamed the kitchen, said they must have "lost" the ticket, worst excuse in the serving world and it doesn't fool anyone, she forgot, lied and blamed her co workers. Went to the kitchen to get a rush order but we had already ordered our main dish so I told her not to bother. She must have forgot to put that order in also since we did not receive our food until we had been there for almost an hour and a half. Kept saying she would bring us some refills of our drinks and would forget. Took forever to clear away our wing bones and plates. I asked at the beginning of the dinner that all food and non alcoholic beverages be placed on my bill and that they only charge the guys for their alcoholic bevvies. Reminded her again, in simple language that I wanted the whole bill less the alcohol since I was going to expense the meal. She screwed up the bill 3 separate times and had to go to fix it. In the end it was still wrong but we just did the math for her and paid to get the heck out of there. Her section was not that busy, she tried to be personable but I cannot stand when servers blame the kitchen for their mistake, was a server for 10 years and owned all my mistakes. Food took forever, which I assume is because she forgot to put the order in again. Food was good, price was ok. I will probably never go to Match for a dinner again. Apparently the casino has an awesome buffet, would rather do that next time.
Service was excellent and staff very friendly and accomdating. Food is usually excellent. If for some reason, the food is off the waitresses and waiters are always willing to correct it in some way.
There was some issue with our reservation that we made online in that the restaurant did NOT have our reservation that you confirmed to me. We were lucky that they were able to seat us but for a few moments we thought we would have to go to an other restaurant. I was told that sometimes reservation made online are never received by the restaurant.. Had it not been for the fact they were able to squeeze us in my (overall) rating would have gone from 3 stars to No stars, but then, you would never have known of this issue. I suggest that you take this matter up with the restaurant management as this could be a serious issue for some clients.
Have been many times to the Match in the past and it has always been good, however the last two visits there, once for Brunch and the other was for a Birthday dinner, our food was cold on both occasions and the service was very very slow. For the Brunch visit, people were sitting down at tables beside us and getting their food and leaving before we ever received our food. Seeing this has happened twice in a row we have decided that we will not be coming back here again for a long time.
We go to Match regularly, so we were a little disappointed that the set -up service on our last visit was under par. As it was a Sunday for dinner, the restaurant was not terribly busy. We were seated right away, on the patio as requested. Our server took our drink orders right away and brought them, and then took our appetizer order. Well, the appetizers arrived, but we had no cutlery, plates or napkins. It took awhile for those to arrive, and by then the appetizers had cooled down a bit. We were told at one point that the restaurant had run out of forks?? The food as always was perfect.
We had family in from USA & they were travelling from Delta to Abbotsford after brunch, so needed someplace more central for their travels. Chose Match after researching venues in the Langley area. Staff were very friendly & accommodating due to a larger number in our group than reserved for & asking to be moved due to a handicapped person not being able to use the high table that was set for us. Very loud with soccer game on, more raspberries on the Belgian waffle (6 on plate) but overall enjoyable for a first visit & would come back if Langley was an option for us as we live in Port Coquitlam!
We were disappointed with our service. We asked about the happy hour wine, to which we were told that wine isn’t included in happy hour; it was listed on the menu as being included. We weren’t asked for refills or any other drinks, waitress was very monotone and we could barely hear her. When asking about certain menu items, she didn’t have a clue. Food was pretty good but service was horrible.
Met friends for dinner on a Friday night. Service was great, food delicious, and wasn’t noisy at all! Two of us had the Blackened Chicken, which I would highly recommend, and the guys had the steak dinner which they raved about! Can’t wait to go back!
Food was good, server was good, but the security is ridiculous. There were 5 of us women ranging in age 58 to 65. We were laughing, having fun , had 2 drinks each and were staying at the Hotel as we were celebrating 2 Birthdays. Had finished eating and a security person told us we were not being served anymore alcohol as we showed signs of being enebriated . Long story but we won’t be back