MUY BUENA CALIDAD DE COMIDA...
CENAMOS YA EN VARIAS OPORTUNIDADES Y LO SEGUIREMOS HACIENDO CADA VEZ QUE VENGAMOS A MIAMI BEACH...
Birthday celebration was fantastic!
The food was delicious (we both got the chicken tacos) and we had excellent service!
The menu selection is too simple and not sophisticated enough for the pretentious aspiration of the restaurant ownership. The service experience was very poor as we were abandoned most of the time and needed to solicit service to every staff person in the dining room.
Pricing does not justify neither the food now the service and for $50 valet I’d not recommend the restaurant as there are many better choice in town.
Overpriced overall. Wine prices quadruple retail with weak sommelier. Slow service. Menu selection limited. Fufu size portions. Waiter explained nothing in menu. Would never go back. Try Jose Andres the bazaar. Far superior
Service was very attentive to my daughter. (7)
Excellent food, service and setting.
Amazing, delicious and beautiful! Win win!!
I am disgusted with the service. Rude and snobby. My family and I are extremely appalled
The food and ambience was excellent, but felt the service was quite rushed.
Food was excellent! Loved the avocado Pizza. We were a little early so very quiet. Really wished we would have sit outside but it was really windy.
Everything fantastic, except plates a little bit too small even with a tapas concept
Will return anyway because of quality and overall experience
So disappointed! I had been to The Matador in december 2017and the entire . meal was exceptionally delicious. I was excited to take my husband last saturday when we visited Miami. The "water man" had strong body odor, Hors d'oeuvres arrived before our wine, the octopus was subpar, the ceviche 'blah' and the recommended arroz con pollo tasted like a tv dinner. We barely finished the meal and had dessert somewhere else :(
Amazing! Everything we tried was exquisite. Staff was amazing.
Everything was spectacular including the service and the food. This restaurant is a tapas style eatery, with great environment and a full bar. Excellent for special occasions and date night. We will be coming again soon!
This restaurant understands customer service!
My husband and I dined at Matador Room three times while staying at The Edition hotel (and had dined there on several occasions during our previous visits). We had always enjoyed outstanding food and service at Matador Room and thus were a bit disappointed when, during our first meal on Thursday of last week, we had a service issue getting a repeat of the drink we had ordered from the bar before we sat down. I've covered this issue in my last review, so I won't go into detail, but the important thing to note is that after writing an Open Table review about this and submitting a message to management, when we arrived for our subsequent meal on Saturday, our server addressed it immediately with us, apologized and corrected the issue completely! He bent over backward to make sure we had an excellent experience at dinner, brought us a free dish and did not charge us for our drinks (which he got from the main bar vs. the restaurant bar as we had requested). It is gratifying to know that the restaurant's management takes guest feedback to heart and truly values their clientele. The response speaks volumes about the restaurant's great employee training as well.
In addition to the fabulous service we received, I can't forget to mention the outstanding food. We shared the mushroom truffle pizza, the lobster, and the red snapper. Words cannot describe how good the dishes were - especially the lobster. I don't know what they put in the butter sauce but I was actually depressed when my meal was over. Needless to say, we were once again happy Matador Room customers and dined there again on Monday night for a repeat of the Lobster and the mushroom egg and cheese pizza. Looking forward to our future meals there when we visit Miami again!
Very nice location, however the food (brunch) was overpriced as the quality and flavors were not there.
Food was amazing. Pricy wine list. Great service but maybe a little too much service
Great food, well prepared and great tapas sized servings that everyone was able to sample. Would definitely return. Quite fabulous!
Absolutely superb. Great menu. We tried several items and thoroughly enjoyed each one. We will definitely return.
My husband and I have dined at Matador many times during our stays at the Edition hotel. The food has been consistently good and the service excellent, until last night. We had fabulous drinks at the bar, a spicy concoction that our great bartender made up for us. We then headed to our table in the main dining room for our dinner. The waiter asked if we wanted something to drink and when we told him we wanted a repeat of the fabulous drink we had just finished from the bar, he told us curtly that he couldn’t get drinks from the bar but he would check for us. He returned with the drinks, and put them down with no communication to us on how the issue was resolved. When we drank them, it was clear that they were not the same as the ones we had at the bar. Upsetting service for the prices and top service we have come to expect at the restaurant. A better resolution would have been to give us a separate check to pay from the bar, if it was run as a separate entity, or, al the very least, an apology that he was unable to satisfy our request! We are dining one more evening at the restaurant so we will see if service improves...to be continued.
The shiitake mushroom with goat cheese is our favorite both here and at abc kitchen in New York. We can also get a glass of our favorite Turkey wine. Love to sit out back over,oozing the pool and watch the waves roll in. Parking of $25 is very high.
Great evening all around; food, service, ambiance! Thank you!
I had my birthday dinner there ! And they didn’t offer me a cake or something else respected to the occasion.
Elegant restaurant with friendly service and tasty and creative tapas. Highly recommended!
Went for a bachelorette party and they not only accommodated the groom’s special gift (sent us a bottle of sparkling rose) but they went above and beyond to make the night extra special. I’ll come back any time I’m in miami!
Amazing! Great food great atmosphere
Amazing service. Outstanding food, drinks and desert. The waiter knew the menu and how the food was crafted, including some background facts about the chef and which dishes were featured on Top Chef. We had pretty high expectations going in and they were exceeded.
We love the space and the food was delicious. My one complaint is that they forgot about one of the entrees for our table. We had to remind them. Overall it was a very good experience and would go back.
We made a booking but one lady just walked in after us and sat down without waiting to be seated... and so we were moved to table under umbrella which then rained and had to move indoor. Other things are great though.
I have to start this review by saying The Edition is my favorite hotel in all of Miami/Miami Beach. I got married there in 2017 and I wish I could live inside this hotel. The smell in the lobby, the decor, and the service from all staff inside the hotel has always been EXCEPTIONAL. I went to dinner at The Matador Room last night to celebrate my birthday (as an excuse to go to The Edition) and I can say I won't return to this restaurant - the service is not on par AT ALL with the rest of the property.
Our waiter was so unfriendly, I never saw him smile or tell us his name and he disappeared early on through our meal. He didn't come back for 30-40min to check on us or ask us if we needed anything. It was honestly probably the worst service I have ever had in a restaurant. We had to flag down another waiter to help us multiple times. He was not writing down our order so of course he messed it up - brought too many of one thing, the wrong version of the tacos we ordered, etc. They were supposed to bring a dessert toward the end of the meal to sing happy birthday - we had to get this from another waiter because ours was MIA, then they brought multiple items and had the nerve to charge us for them when we didn't even order them - they decided to bring THREE different desserts when we only asked for the 1 to sing happy birthday. I'll give them 1 point because they took off 2 desserts after we complained about this.
I would also like to point out the restaurant was nearly empty - maybe 2 or 3 other tables in the whole place were occupied. I would hate to see what the service is like when it's actually busy. Perhaps this guy just didn't care because he knew his tip was automatically included due to our large party size but I know one thing - I won't come back to this restaurant until they change they hire new waiters that are on par with The Edition brand.
Loved the pork soft tacos!
Food was tasty but service was abysmal. We waited 15 minutes for our drink orders to be taken and another 20 for them to arrive. Two dinner items that we ordered were never served yet were reflected on the bill. When it was brought to the servers attention, she was completely unapologetic. Many servers buzzing about but there seemed to be a complete lack of productivity. Perhaps there is a morale issue, perhaps?
Service was great but the food quantity was a huge bummer, aside from that it was a relaxing place for a date.
Best food ... but touristy outside but the room inside is real intimate
Beautiful place fantastic food, service was a bit slow to start, water and menus took a good ten minutes, after that it improved
Service was very slow, food was ok but not as good as it was in the beginning
Outside table are to small for plates and lights.. candle light is not enough and when the food arrives ( to share) it’s not enough space for the candle anymore..
Overall it was better at the beginning
I have been at Matador many times and the service has been exceptional. This time we were very disappointed. She was rude and forgot one of our meals. She basically ruined our dinner.
This was one of the worst dining experiences we have ever had and we dine out almost every night. We had several allergies at the table that were not handled properly and one person was in fact served, and consumed, a dish (that we never ordered) that contained what she was allergic to. There was no manager that ever came to the table, however when I asked to speak with them on the way out he was well aware of the issue. We were even charged for everybody . Absolutely the worst hospitality.