I have been to Martorano's on two other occasions and I really remembered the food being better. It was fine this time, but it was not great. And, for $25, the spaghetti was nothing special. Nor was the Shrimp Scampi bread appetizer (containing one large shrimp) for $24. I don't have any problem paying for food as long as it is worth it. I did not feel that I received that at Martorano's this time. The staff was very nice and our server was fine. But the overall experience was disappointing.
This restaurant is a few weeks from closing for "renovation " and the staff clearly cannot care less about what is happening there at the moment. From.. the wrong wine order to some random who knows what showing up in a dish to the waiter disappearing. A simple task like a birthday dessert surprise proved to be too much. Very disappointing for a place that is in several well known casinos. The best thing on the table was the bread and the brownie from the dessert sundae. Way better choices out there for both your time and money.
Love it , great food
Very loud! Hard to even speak to my Neighboor sitting next to me. Food and service ok but not sure we will return.
Horrific place to eat. It is very dark. It has very loud music blasting. Apparently they have two menus in use, #1 the regular menu and #2 "the show menu". Our dinner night was the very limited "show menu", disgraceful the laziness. The prices are astronomical, get a part time job to eat here. I called the restaurant to make a reservation, guess what the rude girl that answered said? "We don't take reservations, you have to go make it on Open Table". Really, so calling the place direct can't take a minute to make my reservation??? I have to be inconvenienced and go online...again so lazy. The hostesses are horrible...could they find any less friendly people to work the front of the house? I order the pasta, hard as a rock and don't ask for them to cook it to real AL DENTE...you'd be breaking the eggplant lover's balls!
I think the food at Martaranos is delicious but so is the food at a ton of other Italian places around town for about half the price. Menu boring and limited - and overpriced. And we don't look for "bargain restaurants." Service is a shady cross between extremely fast and efficient and "let's get them the hell out so we can get the next people in." Yo cuz...unless you know the Martaranos "cache" and back story, or maybe you are from Philly or Jersey (which I am) you will probably leave feeling ripped off.
We arrived 15 minutes early for our 6:30 reservation (we were going to see an 8:00 live performance). We were greeted by an unsophisticated hostess staff. Not very welcoming and not very polished. Whatever, our table was ready, and we were seated right away. Greeted at the table by guy we thought was our waiter. He mumbled a great deal. We were able to discern that he was asking us: bottled or tap water? Next, another guy comes and takes our drink order and apologizes for our waiter: "be with us shortly." Finally, our waiter comes! We tell him we're going to the show. After showing us pics of specials off a tablet (can't the staff be trained to eloquently rehearse 3-4 items??) he warns us that we should probably order asap, as the restaurant is going to get very busy soon. We tell him we want to enjoy our drinks for 5 minutes, which we did. We ordered at 6:30ish. We each ordered a pasta dish and a salad to share. The salad came right away, and was tasty. We finished in about 10 minutes. At 7:15, we were still waiting for our entrees, and my husband asked what was taking so long, as we noticed other diners around us, who came in afterwards, had been served their meals. Waiter tells us, um maybe we should order appetizers because the food is delayed. Impatient, I go to ladies room. Ick!!! There were 4 women waiting in front of me. I think there were 4 stalls. One woman came out of a stall telling me the toilet didn't flush. This was VERY obvious. I also overheard a couple other women lamenting the same issue with 2 other stalls. VERY unappetizing!!!! Back at the table, no food, but my husband had asked for a manager. Manager comes over, and tells us that what we ordered (pasta) takes longer than other items. He never expressed apologies for our woes. Says we need to understand that our entrees take extra time. We say No Way. He says Why Don't You Leave? We say, Good Idea. Buh bye.
Restaurant was so dark we couldn't read the menus. We arrived 2 hours before our show at the Hard Rock across the street and because the service was so slow we never got our main course. The manager on duty was pitiful.
What was served, salad, was mediocre at best and way overpriced.
This was the worst dining experience I've ever had.
The food was not great very limited menu.
No flexibility to make slight changes
Way over priced, terrbile service. Some of our food never came out. Food was decent. Go to the original, it is much better.
Wait staff was friendly and professional however prices were too high. Council Oak steakhouse was less expensive for filet than a pasta dish at Martoranos. Overall fun experience.
My husband and I had dinner here before a show at the Hard Rock Live. Everything was incredible from the moment we arrived. Our waiter and his assistant (Yes, our waiter had an assistant) were on top of the service at all times. My husband and I shared an appetizer which the assistant split for us at the table on our own plates. Then for our main meals, my husband had the lasagna which was delicious and I had the fish special (snapper) which was very good, but a little pricey for fish. ($58) So beware when ordering the specials!
Birthday special. Staff was wonderful, food always delicious, overall great night
Expensive for pasta
We went for Valentines Day and had a 7:30 reservation. Checked in at 7 and were seated right away. Great sign. Waiter was at the table within minutes. They use a IPad to show the specials. Very good visual. Waiter was knowlegible on the menu. Another good sign. Ordered a bottle of champaigne which he was great about making sure our glasses were always full. Ordered the Sea Bass and Rigatoni. Both were outstanding. Timing with service was excellent. Really nothing went wrong. With a busy night for restaurants you can tell the place is well run since everyone around us seemed to be having the same great experience as us. I'm also a former restaurant owner so, I can be a bit critical with little things. Keep that in mind when you read this. I would recommend this place to anyone. Excellent.
The food is spectacular but expensive . The ambiance was nice but the music gets super loud after 9. The big disappointment was that we went for my mothers bday. They didn't do anything to make her special. No Birthday song do dessert with candle nothing. All these years I have never gone anywhere and they don't acknowledge a Birthday. Was sad for my mom.
We had a great experience.
Sea Bass special was insane.
Learned the restaurant will close around June 1. As the hard rock is renovating restaurant row.
Celebrating a surprised bday party! At 9pm the dj starts playing and music is very loud! Can't really talk across the table without raising your voice.
Steve Matarano has a chain of restaurants, most all in a Casino (Vegas, AC, etc) like this one. My wife and I have been to a handful of them and they are all a little different. The one at the Hardrock in Hollywood is by far our favor. Glad to see that the bread basket is back! While it's a little pricy, come hungry cause the portions are large.
As always, food was outstanding, service was spot on... shrimp scampi app, calamari, steak special, broccoli rabe and bucatini cabornara were insane!