Marriott Shoals - 360 Grille - Florence
Experience 360 Grille, the State's only revolving restaurant atop Renaissance tower. This Florence, AL, restaurant is complete with fabulous views, a fine dining experience and contemporary setting. As one of Alabama's premier 4 Diamond restaurants, we invite you to start taking advantage of the sunset view of the Tennessee River. Open nightly Monday through Saturday.
Cocktail service starting at 4 pm daily.
Steak chewy, mashed potatoes cold, salad wedge tough. Crab cakes good & best part of our meal
Food was not what was expected on a Thanksgiving Day Dinner
We were there for Thanksgiving. The menu was impressive and served family style , and the food was good. The service was efficient but not rushed. The views were breathtaking. At $65.00 a head it was expensive, but not necessarily overpriced.
Everything one should expect from a 4 diamond restaurant. Dress is business casual. The rotating floor gives a great view of the Tennessee river. I suggest going before sunset as they can be spectacular. Mainly a steak place, the menu does have other options.
The ambiance was perfect. It’s romantic and decorated for the holidays.
Service was extremely slow. We arrived at 8:15 on a Friday night and were one of only three tables.
The server was pleasant, but spent 95% of her time chatting with the bartender.
The drinks took 10mins to arrive after order. The main course arrived one hour after that and the food was cold.
We each ordered steak supposed to come with asparagus and creamed potatoes. We each also ordered sides of vegetables. When the food arrived an hour later, we did not get potatoes. When we mentioned this the server told us they ran out-was not even going to tell us or offer substitution. 20 mins later after we are finished with the cold dinner she brings out the subs we didn’t touch.
She then acted like it was a big deal to remove the charge for the extra sides. She was going to charge us full price after all that.
I don’t mind paying for a good meal, but this was horrible and I won’t go back.
It’s still a fun experience if you’re ready for the wait. You should have a drink (which were great once they finally arrived) also try a crabcake, as that was also very tasty.
Food was fantastic! Server was great! Will be back for sure!
Special thanks to Sam Browning and our server Leah for taking such good care of us on our Anniversary! Service, Food & Atmosphere were Excellent! We look forward to coming back!
The food was not great. But the service and views was wonderful. I can't say enough about the service and how we were treated. We went at 7:30 so we couldn't see much, so definitely recommend going during daylight. But very thankful for the experience.
Our server, Leah, was fantastic and taking care of a lot of tables. It seemed like there were several employees standing or sitting around talking. The food was not up to the price point. If you're going to charge $40 for a special, it has to be perfect. The braised short ribs needed to be cooked longer. The decor is also dated
My wife and I were celebrating our 27th wedding anniversary and was treated to an unforgettable night of great food, great scenic views, and great food. The staff went over and above to ensure our night out was memorable. The crab cake and lobster mac-n-cheese were fantastic. We highly recommend visiting the 360 Grill on your next trip to the Shoals area.
Great food and service. Overall wonderful date night experience!
Fish was delicious but grits were so salty that I couldn’t eat them. My husbands steak was tough and had no flavor. Service, ambiance was great. Just disappointed in the food especially for what it cost.
Waiters were friendly and accommodating and the view was impressive. Ordered the filet which was quite pricey but it was a special occasion. Waited for over an hour to receive our entrees. All the filets were under cooked. My daughter changed her order to shrimp. The manager was very apologetic and comp’d us one of the dinners and 4 desserts. Excuse was that it was a Saturday nite and they had a full “house”. Regardless, it shouldn’t take that long to cook a steak.
It was our daughter's 26th birthday celebration. The food was excellent; ambiance exceptional; service and attention great. She and her husband greatly enjoyed the experience. We will definitely dine there again.
The employees were awesome. Felt like a welcoming home party. It was a quiet and enjoyable evening.
The food was really good. The view is spectacular. Our servers made excellent recommendations and were attentive to our needs without being intrusive.
Had dinner here but slightly disappointed as was expecting a much better experience. Lamb chops overdone (requested med rare but no pinkness), Grouper and grits just ok but not worth the price. Limited dessert menu and again just ok. Best food was scallop appetizer and sides were great. Definitely not a $200 meal as food is just average. Restaurant is older, great view but would recommend somewhere else if you are looking for a fabulous dining experience. Had breakfast in Swampers (other restaurant) and probably a better place for dinner.
Big hit with the parents! On a weekend trip to Florence for golf, brought husband's parents to 360 for dinner and every bite and moment were amazing! Views of sunset were gorgeous. Leah, our server was attentive and friendly. She stopped by at all the right moments without interrupting too often. All of our steaks and lamb chops were prepared perfectly to each of our preferences. The sides were great - my father in law even said the brussel sprouts were good and he generally won't touch them! We even spotted a wine on the menu that is very special to us at a very reasonable price. The bill didn't phase us because it was worth every penny. Thank you for making our evening memorable.
Service was amazing but food was sub-par. We looked forward all week to going to this restaurant for my and my mother-in-law’s birthday. When we were there earlier in the year, it was awesome and totally worth the money we paid. This time the steak was not good and it looks like they cut the size of the crab cake down to a third of what it used to be. They did give us free dessert for our birthdays but even the cheesecake tasted bad. Don’t think we will go back especially since we paid so much for the meal and could have gotten a better meal for a third of the cost.
This was my second time. My wife and I both had steaks. We ordered them medium rare. They were not cooked very well. Sort of tough and burnt tasting on the outside. The menu was also very limited.
As always it was great.... had the airline chicken.
We go for the view, which is amazing, AND the food which is always good. You can’t go wrong with the beef but fresh fish from the Gulf and other regional specialties are worth a try.
The wine I ordered was delicious and the food was good!
My only issue was the atmosphere and the servers appearance and behavior. I assumed that a rotating restaurant that served the type of menu that it had and was attached to a hotel and spa would have had more professional wait staff.
This was our first time at 360. It was great! Nothing negative here!
The service was slightly less than average. Upon arrival, there was no one at the host station. It took a couple of minutes for anyone to notice and the response seemed less than enthusiastic. Once the manager and host came back, I was seated quickly. The menu was simple, well-defined, and laden with good choices. I orders the 360 salad and the 14 oz Ribeye. The salad was superior, loaded with flavor, and crisp. The steak was slightly undercooked, but the flavor was good. I enjoyed the cut, which wasn’t loaded with much fat. All and all, it was a good experience and the view of the area was a feature. More attentive service would make it better.
I took my wife to 360 for an anniversary.
The restaurant had an awesome view, good service, and was quiet.
It is starting to look outdated, but I imagine renovating that place would be expensive.
We both had a cocktail each, but they tasted watered down. My ribeye was delicious, yet overcooked. I ordered medium-rare, received medium at best, possibly medium-well. My wife had fish-n-grits (grouper), and she said it lacked flavor.
2 Cocktails, 1 Ribeye entree, 1 Fish-n-Grits entree, no appetizer or dessert - $145. My opinion, a little overpriced. Unless you are looking to pay twice as much for the cool view, I would recommend Odette in downtown Florence; Odette is modern, quiet, has good service, and the food and drinks are way better.
Overall, I give 360 Grille 3/5 stars and recommend because of the experience, view, and service. If it was a grounded restaurant, I probably would not recommend.
This was my second visit to this restaurant. This visit was not as impressive. The food was not as good, and the service was not very professional. Waiters seemed sloppy. The view is great! I might go there for drinks but not for food again. I recommend hiring chefs and someone to manage the wait staff.
We enjoyed our anniversary dinner here last Saturday. It was our first time to visit. The host was extremely welcoming. The view from the restaurant were excellent. And the steaks were fantastic. Our server was very nice and friendly but could've been a bit more attentive. Complimentary dessert to celebrate our anniversary was a nice touch !
Excellent for anniversary, Had flowers. Loved it. Weaiters were wonderful.
Leah was our server and did an outstanding good.
It was my sons birthday and they made him a wonderful desert. Sam the manager came to our table and welcomed us and was very helpful and made us feel special. I will recommend The 360 to all my friends and family. Thanks for a great first experience . We will be back.
Food and service was very good! The creme brulee was so delicious!!!
Wonderful service. Great menu featuring quality product. Knowledgeable bar tender with excellent cocktails.
We celebrated my daughters’s 14th birthday here. The atmosphere and dining experience was on point.
My daughter ordered the chicken and I ordered the ribeye steak.
Hers was amazing! Some of the best chicken I’ve ever eaten.
My steak however, was lacking. It had a good bit of grissel. My daughter actually had to spit out the piece I gave her to try. The rest of the sides were delicious.
They gave my daughter a complimentary dessert. She chose the cheesecake which was also wonderful with the chocolate sauce and seasonal fruit.
I will definitely go back, but choose my main course differently.
We thoroughly enjoyed our anniversary dinner. The food and service were both good, and the rotating restaurant was something different.
Third time to eat here. Always wonderful and the views are the best you can get. Can’t ghink of anything that I would even say you’d could do better
Have visited the tower occasionally since it opened and this was our best experience ever. The employees were friendly and attentive. Our compliments to the chef for the innovative and tasty food. It made our 62 year wedding anniversary a memorable event!
Staff attentive, neat, pleasant. Never rushing decisions on drink/food. Magnificent view from the tower location and revolving restaurant of the
Imposing great dam,flood gates and beautiful miles long bridge crossing the mighty river.
Great dining experience! Stellar views abound. Food was high quality, not like the Seattle Space Needle where the figure they have a captive diner and serve what I would call sub par food. We really enjoyed our evening. Try the Brussel Sprouts, they are terrific as was the green tomato lobster salad and the steaks. Definitely worth the expense.
Friendly and professional service, beautiful view, absolutely delicious dinner and desserts. Everyone at our table ordered something different so we could taste each other’s. Everything was delicious and beautifully presented. Kudos!
The unique ambiance was the best part about this restaurant. The food and cocktails were above average, but the service needed work. It was pretty slow, and we never received bread or had our candle lit. They weren't major things, but for the money we spent these things should have been taken care of. I would still give it another try for a special event in the future though.