When we were married 5 years ago we stayed at the Shangri-la and loved it. We went to Market for our first anniversary 4 years ago and the it was amazing, so we decide to come back for our 5th anniversary. Sadly since that time it appears everything has gone downhill.
Upon arrival, there was one gentleman being assisted by the hostess. While we are waiting a women who had already been seated interrupts host because she forgot her phone in her (checked) coat pocket. She finished helping the gentleman, then proceed to help the other women get her phone before attending to us, despite the fact we had already been standing around waiting before she arrived.
Seating- there were plenty of tables but we ended up getting seated at banquet with the next table less then a foot beside us. Not as private as I would have hoped for a special occasion.
Food- I really wanted to try the vegan menu. I ordered the maitake mushroom salad to start and it was okay. I had the carrot risotto and it was extremely underwhelming. The portion was very small (about 1 cup of rice) with a few carrot pieces on top. The "herb salad" was a sprig of dill and parsley. It was also completely flavourless. Do not order this. I had the sorbet to finish and it was small but good.
Service- So impersonal and cold. Last time we were here we were made to feel so special, so this was the most noticeable difference of the whole experience. Our server did not say anything to us other then asking us what we would like to eat and drink. Despite being asked when if we were celebrating a special occasion (the day before, when confirming the reservation) there was no mention or congratulations of any sort.
Overall, I would not recommend Market anymore. Much better value at other high end restaurants when your spending that much money.