Nearby points of interest
Nearby points of interest
About Marco Polo's @ The Viana Hotel & Spa
When East meets West and flavors fuse just right you know you must be dining at Marco Polo's. Fusion at its finest with a new way to eat out. Featuring a three-part menu with Italian, Asian, and a unique blend of fusion dishes.
Compliment your meal with a glass of wine or a specialty cocktail from our full service bar. Complete your night out by sipping on an after dinner drink or stop in at our adults only game room and lounge area.
Westbury, NY 11590
Fusion / Eclectic, Asian
Hours of Operation:
Breakfast: Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 7:00am - 11:00am; Dinner: Sunday - Thursday: 5:00pm - 11:00pm, Friday - Saturday: 5:00pm - 11:0pm
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
We offer both self park as well as valet parking for which we park your cars in our state of the art indoor parking garage.
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Farm to Table, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
Limited Time Offer!
1-1/4lb Crabmeat Stuffed Maine Lobster served over a bed of Linguini
$29.00! While Supplies Last!
Marco Polo's Presents
Thursday Night Jazz
Come & Enjoy an Evening with Marty Phillips (Piano,Vocals) Bill Smith (Bass) & Daryle Pooser (Guitar)
Every Thursday 8-11pm
Come Celebrate New Year's Eve with Us!
Bottle of Champagne at Arrival
Gourmet Dinner for Two at Marco Polo's
50-minute Swedish Couple's Massage at the Viana Spa
Breakfast for Two at Marco Polo's
For Reservations and Informations Contact us at
Marco Polo's @ The Viana Hotel & Spa Ratings and Reviews
From start to finish it took 2 hours to completing the entire meal. Had to ask for additional knives, had to keep forks from one meal to the next. Not once did our server come over and apologize for the delays. Then they added the tip on top of all this. I explained everything that was wrong and the tip was removed. We left a decent tip, but not what they were suggesting. The servers spent more time talking to each other than taking care of the customers. It was empty when we got there, so there was no excuse for it being 2 hours.
Also, I originally sat in a defective chair and was given a new one. That defective chair was moved to the next table, and the server said they would remove it. They never did, but they just kept it at the table and a couple sat there but not in that chair. It should have been removed and placed to the side with a note it was defective.
I've been to this restaurant before and the food has always been good. This review is when I visited during restaurant week. The food portion size was on the light side. It was very tasty, but the portions could have been a little bigger. We could not getter the waiter's attention after he served us 1/4 of a glass of wine. We saw the bartender empty the bottle and there was clearly less than the normal amount in the glass. The waiter brought it anyway. I wound up taking a photo, just in case he did not believe me! After 10 minutes, we finally got the waiters attention, yes, he was avoiding us... and he finally came over. He did bring a small vat with more wine. Why couldn't he just have done the right thing in the first place? In addition, he never came over with the check. We went to the bar and paid.
It's just a lack of caring. There are plenty of places to eat on Long Island where the service and food are better.
Oh, and to top it off, Viana Hotel should not be surprised if they wind up with busted pipes this winter. I went into the ladies room before we left & it was freezing. I went over to the window, drew the blind and saw the window was open! I closed the window and went to the front desk. There was a woman there, sipping her tea. When I told her the window was open in the ladies room & I closed it, but she should double check, she said she would have the maintenance engineer go in and check. She went on to state to the effect, well, what's worse really, a smelly bathroom or a cold bathroom. Guess she doesn't own anything herself otherwise she would be a little more conscientious.
Won't be going back.
I was there for their Thanksgiving Buffet. It didn't disappoint: turkey, cranberry sauce, dressing and all the traditional side dishes on the buffet. And the desserts were good too.
I haven't a clue about their regular menu, but for Thanksgiving dinner, it was very good.
It took our waitress, the very sweet Claudia, 45 min. to give us our entrees, and we did not order an appetizer. What a long wait!! The food was very good, as was the wine, but the noise level is the worst. We could barley hear ourselves talk. So noisy. The ambience is terrible, kind of like a train station.
We were a group of 3 couples, long time friends, enjoying a delicious meal.
Everything form appetizer to entree to dessert was perfect. The Italian / Asian fusion
is wonderfully executed.
Enjoyed the specialty cocktails too. We were able to enjoy the meal, good conversation, and never felt rushed. Will definitely be back and also recommend to others.
Had the Philly Cheese Steak Eggrolls and the Teryaki Sirloin. The eggrolls were spectacular! You have to try the Wasabi Ranch dipping suace.
The Teryaki Sirloin was very good. The veggies with it could have used a bit of the teryaki sauce.
Desert was a tatufo, and it was delicious!
A nice red wine was followed by 15 year old Glenfiddich. A nice dinner.
The hotel was wonderful. The Resturant was ok, but not up to the level of the hotel. Felt like we were in a corner of the lobby. Just didn't seem to have the flow of a Resturant to it. Felt more like a fast food type of setting. People were nice, but expected more because hotel so nice. Again, wasn't terrible, just average.
Been there a hand full of times now. Food always good, place is always noticeably dirty. It's not as if they are too busy, place is never busy. To top it off my wife's dish came out with 2 very long hairs mixed into her food on this visit. We didn't bring it to anyone's attention since this place is nestled in a hotel and it doesn't seem like the management aspires to make it anything other than just that...
The fusion of Italian and Chinese sounds great in theory, but the execution simply fails miserably. Food is tasteless and mushy. For instance, we had the sampler egg roll platter. The Philly cheesesteak one and the chicken parmigiana all tasted the same! Flavors were instinct :(. And the price points were high for bland food.
Food was great. Lobster tails, carving meats, unlimited buffet and mimosas and bloody Mary's, juices, coffee. Seated immediately with reservation. Problem was not enough staff on duty to clear tables and see to requests. Repeatedly they tried to seat large parties ( over four) st those tiny cocktail hour tables. Us and several other groups we observed. Seemed unprepared for large groups. Would give another chance cause good tasting plentiful food. They need to tighten up their front of house with more severs and bus boys.
Went for Mother's Day brunch / space was over crowded and tables very close to each other so hard to get around - was setup as a buffet but very unorganized - would have been better if waiters would take the orders and bring food back when ready
Will try again but not for a special occasion
I showed up in a suit and ate dinner literally next to some guy in a hotel bathrobe, seriously!?!? With a baby!!! At 9:30 at night!!! I had Shrimp Fra diabolo, not bad but wayyyy too spicy, Wife had Korean ribs, pretty good, not great. Had to actually wait 15 minutes to get my car because the valet was no where to be found!!! Good luck EVER seeing me in this disaster again!
Worst service ever. I made a reservation days in advance being that I was celebrating my anniversay in the area, and waited 10 minutes at the podium the day of the reservation, and was not acknowledged by one single person. I went to the main lobby and asked the concierge who redirected me to the restaurant where no one was assisting me!! I ended up leaving. The place looked run down anyway. I do not recommend this place to anyone!
When we first sat down we were presented with a bowl of edemamme seasoned with fresh garlic ,salt and pepper. It was wonderful!The clam appetizer was fabulous and beautifully presented! We wanted to lick the bowl clean ! We also had the Gorgonzola flatbread which was perfect! Our waiter was wonderful and attentive to us. Would highly recommend!
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