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Viana Hotel  Spa-main Profile - Marco Polo's @ The Viana Hotel & Spa, Westbury, NY

Marco Polo's @ The Viana Hotel & Spa

4.0
4
317 Reviews
$30 and under
Fusion / Eclectic
When East meets West and flavors fuse just right you know you must be dining at Marco Polo's. Fusion at its finest with a new way to eat out. Featuring a three-part menu with Italian, Asian, and a unique blend of fusion dishes.

Compliment your meal with a glass of wine or a specialty cocktail from our full service bar. Complete your night out by sipping on an after dinner drink or stop in at our adults only game room and lounge area.


Starting from February 11th up to the 14th we will only offer our Valentine's Day Special Menu.

Make a reservation

2 people

7:00 PM


Booked 2 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Fusion / Eclectic, Asian

  • Hours of operation

    Breakfast: Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 7:00am - 11:00am; Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm

  • Phone number

    (516) 338-7777

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Devon Rhoden

  • Private party facilities

    Viana Hotel & Spa is the perfect venue for your next social or corporate event. Our meeting and function rooms are suitable for hosting private parties to large conferences. We are fully equipped with the latest state-of-the-art audiovisual equipment to meet and exceed your technology needs.

  • Private party contact

    Private Event Coordinator: (516) 338-7777

  • Neighborhood

    Westbury

  • Parking details

    We offer both self park as well as valet parking for which we park your cars in our state of the art indoor parking garage.

  • Additional

    Banquet, Bar/Lounge, Beer, Counter Seating, Delivery, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 317 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4Service
  • 3.8Ambience
  • 3.8Value

NoiseModerate

Sort by

Filters

  1. J

    Jennifer

    1 review

    1.0

    1 review

    Dined on June 5, 2022

    overall1food1service1ambience1
    I made this reservation to celebrate my mother's birthday. I called & thry said i could only schedule online. They had 1 reservation at 2pm. When we got there, they said they closed at 2pm. Very disappointed & will never reschedule again. When we talked to the staff, no one seemed to care.
  2. GB

    GlennB

    New York Area

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5
    After knowing the hotel also had spa in it's name thought the portions would be small , wrong. Beautiful plating ample fantastic food, staff that was right there for any needs. Great night, definitely going back even if I'm not staying at the hotel. Can't wait.
  3. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined on June 1, 2022

    overall3food3service2ambience3
    The staff was very inconsistent with the quality of service throughout the evening.
  4. JF

    JeanetteF

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on May 21, 2022

    overall2food3service3ambience1
    Booked a spa day for my mother, myself and my daughter. We made 2:00 reservations on Open table to eat before our treatments only to find out the kitchen closes at 2pm?! The chef was nice enough to take our orders but we didn’t have a great ordering experience (my daughter ordered the cold noodles and we weren’t told and it did’t say on the menu that they were so hot and spicy - I feel like normally a waiter would warn you). She couldn’t eat them and the kitchen was closed so couldn’t order anything different. There was a wedding happening so we were right next to the kitchen, it was loud and no ambience. Definitely not the experience we were hoping for. They did bring a slice of chocolate cake to apologize for the mix up, which was very nice. If this is an open table issue, it should be fixed immediately. Don’t allow someone to book a reservation that isn’t available!
  5. GE

    GenaE

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food1service3ambience2
    The food is not worth the price at all - the flatbread literally tasted like microwavable pizza. Overpriced for the quality. Service was slow because there were two wedding parties there and they only had one server and one bartender - but they were very nice. Would not go back, even if I was staying there again.
  6. KH

    KellieH

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Mothers Day
  7. GD

    GuyD

    New York Area

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5
    The food was great. We enjoyed the atmosphere there and would return soon!
  8. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Great time dining for Mother’s Day I met the wonderful staff, chef and manager on that day. I also met some people who go often and it was a pleasure. The food was excellent and fresh! I look forward to going back for a stay and massage next time.
  9. OT

    OutToEat78

    New York Area

    26 reviews

    vip
    4.0

    26 reviews

    Dined on April 23, 2022

    overall4food4service4ambience3
    Food came out quick and tasty. Overall a good experience for a hotel based restaurant.
  10. AN

    AlyssaN

    New York Area

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5
    food was delicious! Wonderful drink and dinner menu with lots of options. The seating was private and comfortable. Only thing is a better desert menu would be nice, but we had a great time!
  11. PG

    PatrickG

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5
    Easter Brunch was amazing the staff is always friendly we had a great time
  12. RB

    RafaelB

    New York Area

    14 reviews

    4.0

    14 reviews

    Dined on April 9, 2022

    overall4food4service3ambience3
    Food was good but service was confusing for waitress
  13. OT

    OutToEat78

    New York Area

    26 reviews

    vip
    3.0

    26 reviews

    Dined on March 19, 2022

    overall3food4service3ambience1
    Waitress was confused . She was also the only waitress
  14. MM

    MichelleM

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food1service5ambience3
    The service was great, the food came out quickly and was nicely flavored, but the quality of the meat was terrible. We both had mest dishes and you can tell it was not the best cut of meat used, it was grizzly, fatty and tough.
  15. MC

    MichaelsCorner1

    New York Area

    11 reviews

    5.0

    11 reviews

    Dined on March 13, 2022

    overall5food5service5ambience5
    Eclectic menu, food was delicious. Setting was intimate, inviting and quiet. Gem of a restaurant!
  16. GH

    GaryH

    New York Area

    1 review

    3.0

    1 review

    Dined on March 5, 2022

    overall3food3service3ambience2
    COVID has somewhat skewed performance and I know that most restaurants are suffering from the need for enough help. That being said, Marco Polos wasn't all that bad but I can't see going back. Our waitress was very pleasant; our meals came out very slowly-one of the appetizing orders came with dinner, the hot food wasn't hot (french fries cold). We were in a separate room with 3 large tables where there was some sort of party going on (wedding?) and it was VERY noisey-while the other guest were having a good time-it was unpleasant. Being a separate room, the waitress did not check in on us as often as was expected. The food (mostly steak and burgers) was reasonably priced and cooked well (but not hot). The alcoholic drinks were well prepared. Our party of 7 shared a dessert which was large and delicious (best part of the meal). Can't say much about the ambiance. Cost was reasonable.
  17. VS

    VictoriaS

    New York Area

    28 reviews

    vip
    3.0

    28 reviews

    Dined on February 20, 2022

    overall3food3service2ambience2
    The waitstaff was a bit off. The waitress asked us about our appetizers and entrée before taking any drink/cocktail orders (we actually had to ask her to order our drinks). She made have been new at the job, so we let it slide. The bar area was quite loud and we were in a little room off to the side, which they were playing music in, and the music kept losing the wifi or Bluetooth signal, so eventually they removed it. My Filet Mignon was good, but my husband's Korean ribs were really dry.
  18. OT

    OpenTable Diner

    New York Area

    25 reviews

    5.0

    25 reviews

    Dined on February 14, 2022

    overall5food5service5ambience5
    This Valentines package at The Viana Hotel included a five course meal at their restaurant- Marco Polo, an overnight stay in their Superior King room, champagne & chocolate covered fruit in our room, and a hot buffet breakfast the next morning!! Our experience there exceeded our expectations sine every course at the Marco Polo restaurant was superb! The staff & wait staff treated us like family and even took beautiful photos of us with our phone. The package was with taxes only $513.!!!
  19. D

    Donna

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 23, 2022

    overall5food5service5ambience5
    Food,service was great.the phillycheese steak egg rolls were great,first time I ever had them.
  20. JG

    JanaG

    1 review

    5.0

    1 review

    Dined on January 23, 2022

    overall5food5service5ambience5
    Marco Polo is a hidden gem! The food was absolutely amazing! From the appetizers to dessert we were blown away by how exceptional a small restaurant in a hotel could be! Kudos to the chef! The eggroll appetizer was insane.. all must try. I will be definitely making reservations again.
  21. K

    K02ittykat

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on December 13, 2021

    overall5food5service5ambience5
    Celebrated my husband Bday had a wonderful waitress food was awesome drinks were on point.
  22. ML

    MamaLove

    New York Area

    1 review

    4.0

    1 review

    Dined on November 25, 2021

    overall4food3service5ambience4
    The staff was amazingly attentive, the selection for a Thanksgiving meal was nicely varied and the atmosphere was very tranquil and comfortable allowing for conversations with your group and other diners. Only minus was that the food was not hot and some not even very warm - however the staff did warm my plate and so I could enjoy my meal.
  23. c

    cookie

    Pittsburgh

    37 reviews

    vip
    5.0

    37 reviews

    Dined on September 30, 2021

    overall5food5service5ambience5
    I was visiting from PA. Great food and service.
  24. KD

    KevinD

    New York Area

    23 reviews

    vip
    2.0

    23 reviews

    Dined on September 18, 2021

    overall2food1service1ambience1
    the hispanic man who was behind the bar was rude. when i explained my issue he preferred to argue. more interested in his two girlfriends hanging out at the end if the bar.
  25. b

    bindiboo

    Denver

    32 reviews

    vip
    5.0

    32 reviews

    Dined on September 14, 2021

    overall5food5service5ambience5
    We ate at Marco Polo both nights of our stay at Viana and found the food and service excellent as usual. This time, we especially enjoyed the crab cakes, Gorgonzola steak and the Korean barbecue ribs. The egg roll sampler was hearty and delicious, too!
  26. AR

    ARTHURR

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 8, 2021

    overall1food1service1ambience1
    LET'S JUST SAY THAT WE LEFT WITHOUT ORDERING.. COMPLETE LACK OF SERVICE!
  27. K

    Kimmy

    New York Area

    1 review

    5.0

    1 review

    Dined on May 1, 2021

    overall5food5service5ambience5
    Had a great time for my birthday, very nice place
  28. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on May 1, 2021

    overall1food2service1ambience3
    Food was ok but left you hungry. Wait staff was inappropriate with unwanted and unsolicited advances. Made my friend and myself uncomfortable and we left immediately.
  29. HR

    HeleneR

    New York Area

    1 review

    5.0

    1 review

    Dined on April 9, 2021

    overall5food5service5ambience5
    Excellent food and service from start to finish.... drinks were top notch and heavy too.. really enjoyed will be back.
  30. C

    bruceC

    New York Area

    17 reviews

    vip
    5.0

    17 reviews

    Dined on April 3, 2021

    overall5food5service5ambience5
    This is the third time we e been there. Everything - the food, drinks, service and ambiance is outstanding!
  31. HB

    HughB

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on March 6, 2021

    overall5food5service5ambience5
    Service was excellent and the food delicious. It was very convenient being able to make reservations on opentable in advance.
  32. BL

    BeautifulplaceLandM

    1 review

    5.0

    1 review

    Dined on February 16, 2021

    overall5food5service5ambience5
    Awesome place and delicious food! All was perfect!
  33. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on February 16, 2021

    overall3food3service4ambience3
    Very unimpressive.
  34. y

    yelyzavetao

    New York Area

    5 reviews

    vip
    1.0

    5 reviews

    Dined on February 6, 2021

    overall1food1service2ambience1
    I nearly never leave bad reviews, but here I had to! We ended up ordering papa johns after paying $350 in this restaurant. Food was not good at all... never coming back here ever again.
  35. c

    carolync

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 1, 2021

    overall5food5service5ambience5
    Excellent service and great food Wonderful way to start the new year off
  36. G

    Genny

    New York Area

    40 reviews

    vip
    4.0

    40 reviews

    Dined on December 11, 2020

    overall4food5service3ambience3
    The restaurant has tasty dishes with an Asian flair. The food prices are fairly reasonable but the specialty drinks are a little expensive (my cocktail cost only one dollar less than my son's entrée, the American Style Kobe meatballs over Asian noodles.) The teriyaki salmon and the seafood linguine were good, too.
  37. AI

    AncoraImparo2

    New York Area

    85 reviews

    vip
    5.0

    85 reviews

    Dined on November 21, 2020

    overall5food5service5ambience4
    The Japanese crab cakes and Asian pesto dumplings were scrumptious. We split a bountiful Mandarin salad with nothing left. I ended with the Korean BBQ ribs which were second only to my in-laws. I have never been disappointed here and we will be back. The service was impeccable and the prices are quite reasonable. My only wish is for an improved wine list.
  38. KG

    KiraG

    New York Area

    17 reviews

    5.0

    17 reviews

    Dined on March 14, 2020

    overall5food5service5ambience5
    Food is good, can accommodate gluten free. Usually quite if you go early. Buffet breakfast has a lot of selections.
  39. SG

    ShielaG

    New York Area

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5
    Excellent food and drinks. Great location. Nice vibe
  40. ME

    MaggieE

    New York Area

    5 reviews

    4.0

    5 reviews

    Dined on February 14, 2020

    overall4food4service5ambience4
    We have eaten at the hotel several times and loved how they updated the look for valentines day. Dinner was delicious and fun 5 course meal. I have noticed that the same welcoming staff is there time after time. I really enjoyed my entire dinner.

FAQs

Marco Polo's @ The Viana Hotel & Spa offers takeout which you can order by calling the restaurant at (516) 338-7777.

Marco Polo's @ The Viana Hotel & Spa is rated 4 stars by 317 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 2 times today
Google Map for Marco Polo's @ The Viana Hotel & Spa

3998 Brush Hollow Road Westbury, NY 11590

Dining areas

Additional information

  • Neighborhood

    Westbury

  • Hours of operation

    Breakfast: Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 7:00am - 11:00am; Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm

  • Cuisines

    Fusion / Eclectic, Asian

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    We offer both self park as well as valet parking for which we park your cars in our state of the art indoor parking garage.

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Devon Rhoden

  • Additional

    Banquet, Bar/Lounge, Beer, Counter Seating, Delivery, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (516) 338-7777

  • Private party facilities

    Viana Hotel & Spa is the perfect venue for your next social or corporate event. Our meeting and function rooms are suitable for hosting private parties to large conferences. We are fully equipped with the latest state-of-the-art audiovisual equipment to meet and exceed your technology needs.

  • Private party contact

    Private Event Coordinator: (516) 338-7777

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