Marco Polo's @ The Viana Hotel & Spa

3.8
315 Reviews
$30 and under
Fusion / Eclectic
When East meets West and flavors fuse just right you know you must be dining at Marco Polo's. Fusion at its finest with a new way to eat out. Featuring a three-part menu with Italian, Asian, and a unique blend of fusion dishes.

Compliment your meal with a glass of wine or a specialty cocktail from our full service bar. Complete your night out by sipping on an after dinner drink or stop in at our adults only game room and lounge area.
What 315 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on all time ratings
3.9
food
3.9
service
3.4
ambience
3.8
value
Noise · Moderate
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KD
vipKevinD
New York Area
19 reviews
Dined 4 days ago
Overall2food1service1ambience1

the hispanic man who was behind the bar was rude. when i explained my issue he preferred to argue. more interested in his two girlfriends hanging out at the end if the bar.

b
vipbindiboo
Denver
28 reviews
Dined on September 14, 2021
Overall5food5service5ambience5

We ate at Marco Polo both nights of our stay at Viana and found the food and service excellent as usual. This time, we especially enjoyed the crab cakes, Gorgonzola steak and the Korean barbecue ribs. The egg roll sampler was hearty and delicious, too!

AR
vipARTHURR
New York Area
4 reviews
Dined on May 8, 2021
Overall1food1service1ambience1

LET'S JUST SAY THAT WE LEFT WITHOUT ORDERING.. COMPLETE LACK OF SERVICE!

K
Kimmy
New York Area
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

Had a great time for my birthday, very nice place

OT
OpenTable Diner
New York Area
1 review
Dined on May 1, 2021
Overall1food2service1ambience3

Food was ok but left you hungry. Wait staff was inappropriate with unwanted and unsolicited advances. Made my friend and myself uncomfortable and we left immediately.

HR
HeleneR
New York Area
1 review
Dined on April 9, 2021
Overall5food5service5ambience5

Excellent food and service from start to finish.... drinks were top notch and heavy too.. really enjoyed will be back.

C
vipbruceC
New York Area
11 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

This is the third time we e been there. Everything - the food, drinks, service and ambiance is outstanding!

HB
HughB
New York Area
2 reviews
Dined on March 6, 2021
Overall5food5service5ambience5

Service was excellent and the food delicious. It was very convenient being able to make reservations on opentable in advance.

BL
BeautifulplaceLandM
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

Awesome place and delicious food!
All was perfect!

OT
OpenTable Diner
New York Area
1 review
Dined on February 15, 2021
Overall3food3service4ambience3

Very unimpressive.

y
yelyzavetao
New York Area
4 reviews
Dined on February 6, 2021
Overall1food1service2ambience1

I nearly never leave bad reviews, but here I had to! We ended up ordering papa johns after paying $350 in this restaurant. Food was not good at all... never coming back here ever again.

c
vipcarolync
New York Area
9 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

Excellent service and great food Wonderful way to start the new year off

G
vipGenny
New York Area
39 reviews
Dined on December 11, 2020
Overall4food5service3ambience3

The restaurant has tasty dishes with an Asian flair. The food prices are fairly reasonable but the specialty drinks are a little expensive (my cocktail cost only one dollar less than my son's entrée, the American Style Kobe meatballs over Asian noodles.) The teriyaki salmon and the seafood linguine were good, too.

AI
vipAncoraImparo2
New York Area
81 reviews
Dined on November 21, 2020
Overall5food5service5ambience4

The Japanese crab cakes and Asian pesto dumplings were scrumptious.
We split a bountiful Mandarin salad with nothing left.
I ended with the Korean BBQ ribs which were second only to my in-laws.
I have never been disappointed here and we will be back.
The service was impeccable and the prices are quite reasonable.
My only wish is for an improved wine list.

KG
KiraG
New York Area
17 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

Food is good, can accommodate gluten free. Usually quite if you go early.
Buffet breakfast has a lot of selections.

SG
ShielaG
New York Area
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Excellent food and drinks.
Great location. Nice vibe

ME
MaggieE
New York Area
4 reviews
Dined on February 14, 2020
Overall4food4service5ambience4

We have eaten at the hotel several times and loved how they updated the look for valentines day. Dinner was delicious and fun 5 course meal. I have noticed that the same welcoming staff is there time after time. I really enjoyed my entire dinner.

m
vipmikez1
Charleston
50 reviews
Dined on February 1, 2020
Overall4food4service5ambience4

we went last Saturday for LI Restaurant Week
I had crab cake (very good), beet salad (very good) steak Diane (very good)
my wife had Asian ceasar salad( very good) chickeb saltimbocca (good), desret-s'more egg roll (excellent)
Waiter was very good attentive and knowledgeable
ambiance very nice
we will return
even main menu was reasonable

VO
vipValeryO
New York Area
24 reviews
Dined on January 31, 2020
Overall4food4service2ambience4

About 10 tables abdservice was extremely slow. But we enjoyed the food very much for our restaurant week date night

W
vipWineman
New York Area
7 reviews
Dined on January 31, 2020
Overall1food1service2ambience1

Food came late. Place was noisy and kind of sloppy. We had to wait a long time for someone to come and seat us.

OT
OpenTable Diner
New York Area
1 review
Dined on January 24, 2020
Overall5food5service5ambience4

The food was really great. We had the calamari and crab cakes for apps and the braised short ribs. Everything bf was delicious.

j
jeffreyt
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

A hidden gem. Went to a show at Westbury and had dinner at Marco Polo's. The food, service and the preparation and display of the food was phenomenal. Would highly recommend !!!!!!!!

JL
vipJackL
New York Area
16 reviews
Dined on December 28, 2019
Overall2food2service3ambience1

When there’s a catered party in the back, as there was when we were there, all the party guests traipse through the dining room to get in and out of the party room.
The open kitchen is a good idea, except it becomes a hangout for all the waitstaff to joke around with the chefs. Another annoyance.

CK
ChristineK
1 review
Dined on December 14, 2019
Overall5food5service5ambience3

Enjoyed our experience having dinner there. Liked the menu choices and food ordered was delicious! A little difficulty with the wine list, apparently they are currently redoing it but we were able to find a wonderful Merlot!

ME
MikeEsposito
1 review
Dined on November 23, 2019
Overall4food5service5ambience3

Food and service wonderful, darling and I are staying for the weekend next time

K
Karen
New York Area
4 reviews
Dined on November 9, 2019
Overall3food5service5ambience2

The food was delicious, but it was really set up just as a hotel restaurant. There is so much potential but as it is right now, I would not recommend.

RD
RozanneD
New York Area
2 reviews
Dined on November 9, 2019
Overall3food3service4ambience3

Was a little disappointed because we didn’t realize it was restaurant week so there was a very limited menu and when I first chose Marco Polo as I looked at the whole menu and was hoping to order something that struck my fancy. Other than that I serve Alan was terrific and the food that they did service was good again disappointed because I couldn’t order off the whole menu

SS
SteveS
New York Area
5 reviews
Dined on November 4, 2019
Overall5food5service5ambience5

Our server was second to none. We noted that he also had to bartend as well as serve each of the tables. We were really impressed and will be go back to Marco Polo's because of the exceptional service.

OT
OpenTable Diner
New York Area
2 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

It was the best experience Ever! The customer service from our waiter was superb, he went above and beyond. I believe his name was Allen.. Also the services at the spa was soooo relaxing. I give them 5 out of 5 stars. Not to mention the decor in the room was very romantic. Keep up the good work.

a
vipannam
New York Area
33 reviews
Dined on October 24, 2019
Overall3food3service5ambience3

The restaurant seating area is very small. Service was great. Food was average.

RB
RoxxyBlues
New York Area
30 reviews
Dined on September 8, 2019
Overall5food5service5ambience4

I was on Long Island attending a conference and met my friend for dinner. We decided the hotel restaurant was simply convenient and we were really impressed with the menu — it’s a fusion of Italian and Asian cusine. This restaurant is a gem go and enjoy!

VK
ValerieK
New York Area
13 reviews
Dined on August 16, 2019
Overall2food1service5ambience2

We went here prior to seeing a concert at the NYCB theater thinking how perfect it would be - so close to the venue. We were so wrong. The food was horrible. I had a lomein and meatball dish that was swimming in a sickeningly sweet sauce and the pasta was literally mush. Our cocktails were made with sour mix and not fresh lime, my Flat Tire beer was flat and then they ran out of it. They did not have the wine we wanted even though it is on the wine list. The only exceptional thing about this experience was our waiter Allen - he was beyond phenomenal. The burger one of our group got looked like it had been frozen and the bacon on top of it looked cooked and reheated. This was not the experience we were hoping for. The setting of the restaurant is out in the open next to the bar in the hotel....a little off putting if coming from the outside. We go the NYCB theater quite often and were hoping we found our dinner spot but this will definitely not be it.

l
viplilmac
New York Area
31 reviews
Dined on August 10, 2019
Overall3food3service5ambience3

Unless you live nearby or are in the vicinity for a show, it's not worth the trip. The waitress Ally was friendly and helpful, but the ambiance was affected by the wedding music and announcements in the adjacent room.

LC
LisaC
New York Area
1 review
Dined on July 25, 2019
Overall5food5service5ambience5

Wonderful mother daughter night! Everything was perfect! Our food was cooked perfectly. Service amazing. Could not have asked for better.

NS
NSPx4
New York Area
61 reviews
Dined on July 17, 2019
Overall3food2service5ambience3

Christina our server was great but the food was just ok.

RS
RitaS
New York Area
1 review
Dined on July 11, 2019
Overall3food4service4ambience4

was not happy bed was terrible headboard had stains in it turned me off left in the middle of the nite

TP
TiffanyP
1 review
Dined on June 30, 2019
Overall5food5service5ambience5

Christina, our server and bartender was excellent! She took the time to review and explain the dishes on the menu and make recommendations. She was very personable. We truly loved meeting her! The food was excellent! Good portions and delicious. The egg roll sampler was out of this world, a must have!

BB
BronzeBaron
New York Area
19 reviews
Dined on June 28, 2019
Overall3food4service4ambience4

There was just ONE waiter for about 8 tables. He was working his butt off and naturally could’ve give us the necessary attention, but he was doing the best he could. Kudos to him. The bulb about our table at the back to the left of the party room was out and I haven’t been to a restaurant in YEARS that told us $5.00 for bread. Not good! We had seared salmon and tuna, both with potatoes and mixed vegetables. Both were excellent with 2 glasses of wine each. Overall it a very small dining area, really an attachment to the bar. There’s a lot they need to work on including getting more waitstaff. It was an ok experience.

JH
JenniferH
New York Area
2 reviews
Dined on June 18, 2019
Overall5food5service5ambience5

Food was delicious. Quite unique and something for everyone! Service was great! Wait staff very attentive. Prices were great! Hidden gem. Would definitely go there again.

AI
vipAncoraImparo2
New York Area
81 reviews
Dined on May 25, 2019
Overall4food5service5ambience3

While the decor is wanting, the food continues to be nothing short of Outstanding!
Tried all new appetizers and entrees this time and there was nothing to take home.
Ended with a scrupulous slice of red velvet cake.
Service continues to be very attentive and the staff are
extremely courteous.
We will be back!

FAQs

Marco Polo's @ The Viana Hotel & Spa offers takeout which you can order by calling the restaurant at (516) 338-7777.

Marco Polo's @ The Viana Hotel & Spa is rated 3.8 stars by 315 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.