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Viana Hotel  Spa-main Profile - Marco Polo's @ The Viana Hotel & Spa, Westbury, NY

Marco Polo's @ The Viana Hotel & Spa

4.2
4.2
345 Reviews
$30 and under
Fusion / Eclectic
When East meets West and flavors fuse just right you know you must be dining at Marco Polo's. Fusion at its finest with a new way to eat out. Featuring a three-part menu with Italian, Asian, and a unique blend of fusion dishes.

Compliment your meal with a glass of wine or a specialty cocktail from our full service bar. Complete your night out by sipping on an after dinner drink or stop in at our adults only game room and lounge area.


Starting from February 11th up to the 14th we will only offer our Valentine's Day Special Menu.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Fusion / Eclectic, Asian
  • Hours of operation
    Breakfast: Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 7:00am - 11:00am; Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm
  • Phone number
    (516) 338-7777
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Devon Rhoden
  • Private party facilities
    Viana Hotel & Spa is the perfect venue for your next social or corporate event. Our meeting and function rooms are suitable for hosting private parties to large conferences. We are fully equipped with the latest state-of-the-art audiovisual equipment to meet and exceed your technology needs.
  • Private party contact
    Private Event Coordinator: (516) 338-7777
  • Neighborhood
    Westbury
  • Parking details
    We offer both self park as well as valet parking for which we park your cars in our state of the art indoor parking garage.
  • Additional
    Banquet, Bar/Lounge, Beer, Counter Seating, Delivery, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 345 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.5Food
  • 4.1Service
  • 4.2Ambience
  • 3.8Value

NoiseModerate

345 Reviews
  1. Stephanie

    New York Area

    25 reviews

    4.0

    25 reviews

    Dined on August 5, 2023

    overall4food4service5ambience3
    Food was good and service was great! They have an Asian- italian fusion style menu. It was very interesting and tasty

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  2. Great

    Atlanta Metro

    6 reviews

    vip
    5.0

    6 reviews

    Dined on July 22, 2023

    overall5food5service5ambience5
    Our meal of pastas and an ice cream sundae was fabulous but the best part of our dinner were the servers! It was our first time at Marco Polo's and we loved it and felt like our best friends were welcoming us into their home. We were in town to see Johnny Mathis and Marco Polo's was recommended - we are so glad! Thank you all!

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  3. JudithT

    Charlotte

    1 review

    2.0

    1 review

    Dined on June 23, 2023

    overall2food4service3ambience2
    Said they didn’t take reservations and turned the lights off while still dining.

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  4. RichardW

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5
    Excellent Mothers Day Brunch....The Service,Food and Ambience Was Fantastic. Mother Enjoyed

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  5. CarolS

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on April 30, 2023

    overall3food3service4ambience1
    I was dissapointed in the experience. Thought it was a more upscale/boutique place to have a birthday lunch for my aunt before our spa treatments. Maybe for take-out, it would be a better choice for hotel guests.

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  6. OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5
    It was a little pricey and the service was slow but we enjoyed the food and the dinning experience.

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  7. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 22, 2023

    overall4food4service3ambience5
    Service could have been better, but iverall very nice restaurant.

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  8. WendyS

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on April 21, 2023

    overall3food3service3ambience2
    We were expecting a nicer restaurant. The staff was friendly but when we first walked in the place we thought it was closed and we had to search for someone to seat us or even ask. The food was okay but not worth the money. It was something like you would expect to get at a Friday's or chain restaurant.

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  9. srgl

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on April 20, 2023

    overall4food5service4ambience4
    This was an anniversary dinner, celebrating 32 years of sweet matrimony. The food was prepared by Chef Ray who took a personal interest in his creation. The Stir fry Shrimp and the Kung Pao Chicken were both beautiful and delicious. We were so satisfied, we could not even order a desert. The restaurant is small and very close to the bar. The noise from the folks at the bar conflict with a romantic atmosphere. The bartender Khommal is very attentive and actually remembers the names of the guests and what drink they ordered. It was a nice evening!

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  10. OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on April 9, 2023

    overall4food3service4ambience4
    Easter brunch. The food selection was better than other brunches and the endless mimosas and Bellini was the best. The manager and staff were great and the hotel was very nice.

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  11. MariaA

    New York Area

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food4service5ambience5
    It was a beautifully decorated and pleasant atmosphere and the food was delicious!

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  12. KimM

    New York Area

    1 review

    5.0

    1 review

    Dined on February 22, 2023

    overall5food5service4ambience4
    The chef was outstanding, food was delicious. Thank you

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  13. RobinH

    New York Area

    1 review

    3.0

    1 review

    Dined on January 29, 2023

    overall3food3service3ambience3
    Very nice atmosphere and good food, I will visit again soon.

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  14. OpenTable Diner

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on January 28, 2023

    overall2food2service2ambience1
    There was no ambience to this restaurant. very quiet at bar. It looked more like a cafeteria than a restaurant. Will not be returning

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  15. LisaElle

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5
    The food was absolutely delicious. The atmosphere was very nice. It wasn’t overly crowded when we went but service was good.

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  16. Robert

    New York Area

    1 review

    2.0

    1 review

    Dined on December 30, 2022

    overall2food4service1ambience1
    Food was good, but because the bartender was also the food server and had very little help from one other person the service was slow and inattentive. If the front of the house was paid more attention to it would be fine.

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  17. DonnaP

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on December 30, 2022

    overall2food2service2ambience2
    There was not enough staff, and the hamburger bun was hard like a rock.

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  18. cfd202

    Charleston

    34 reviews

    5.0

    34 reviews

    Dined on December 24, 2022

    overall5food4service5ambience3
    Appetizer and entrees were very good. Disappointed with the deserts and cappucino. Service was great. Small place in the upper lobby of a hotel. Bit expensive but overall value was good especially if you're staying at the hotel.

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  19. RogerB

    New York Area

    1 review

    3.0

    1 review

    Dined on December 15, 2022

    overall3food4service4ambience2
    Marco Polo came up top on a Google search for fine dining. It's basically a few tables at one end of the bar. Disappointed.

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  20. ChrissyE

    New York Area

    7 reviews

    4.0

    7 reviews

    Dined on December 12, 2022

    overall4food3service4ambience4
    Overall it wasn’t bad at all. First time there. Thought it was bigger or maybe it’s slow time they kept some parts closed. Food took a while to come and it was empty. Unless the chef was cooking for room service then I can understand. Menu was a little too Asian for me. Need a bit more variety.

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  21. BillM

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined on December 10, 2022

    overall3food4service3ambience1
    Asked the staff where the restaurant was and was told I was standing in it. A collection of tables to one side of the bar in what felt like a part of the lobby. Made a bit better by partial booth partitions between the center tables. That aside, the food was very good, waitstaff attentive and helpful navigating the menu. Prices were reasonable but be aware of the 20% gratuity already added to the bill. All in all would come again, great location to eat before attending Westbury Music Fair just down the road.

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  22. ChristineK

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on December 10, 2022

    overall4food4service3ambience3
    Food was good but our waiter was also the bartender so service was lacking. However we had eaten there before and will probably eat there again. Its location to the Westbury Music Fair can’t be beat. The night we went there was a wedding party in the bar so it was very noisy, the restaurant itself is very small, only about five or six tables. And parking can be an issue.

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  23. NatalieF

    New York Area

    1 review

    3.0

    1 review

    Dined on December 4, 2022

    overall3food2service5ambience2
    I think calling this a restaurant is a stretch especially for what they are charging. We ate there as part of a hotel package. Would not have eaten there otherwise. Service was phenomenal. Our server and bartender was excellent, friendly and attentive. Food, eh. they are way overpriced for the space, ambiance and decor.

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  24. TRACYT

    New York Area

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service4ambience4
    Salad was great. Chicken noodle soup was terrific. We had Asian chicken and steak. Good meal. We will be back.

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  25. Afterkids

    Philadelphia

    52 reviews

    vip
    5.0

    52 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5
    Great restaurant to have dinner before a show at NYCB Theater at Westbury. Menu was interesting. A mix of Italian and Chinese meals, but that's two of my favorites so I loved it! I thought the name Marco Polo was quite appropriate! Would definitely go back; service was good, and background music was related to the show we were going to see - all classic rock.

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  26. ElizabethS

    Tampa

    6 reviews

    vip
    4.0

    6 reviews

    Dined on November 4, 2022

    overall4food4service4ambience4
    The staff was very accommodating to our large party....they made it work. Food was excellent and we had some very good wine. Hanging out at the bar afterwards was a fun time!

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  27. DollyC

    New York Area

    7 reviews

    2.0

    7 reviews

    Dined on October 31, 2022

    overall2food1service3ambience2
    Literally the frozen wings were dropped directly into the fryer so they were unseasoned and then covered with very, very salty sauce. The flat bread was extremely salty as well. The bread was hard at the bottom but rubbery in the middle like it was microwaved and then tossed in the oven to crisp. The calamari was the only edible app of the 3 we ordered. $70 for 3 apps and 1 wine in a dirty glass (the other glass was complimentary and clean lol). However, the food at the table across from us looked amazing and they seemed to be enjoying it but it's a "no" for me.

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  28. GimmeThat

    New York Area

    1 review

    5.0

    1 review

    Dined on October 24, 2022

    overall5food5service5ambience5
    It was a excellent experience

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  29. AngieD

    New York Area

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5
    The food was very good. The staff was very fiendly.the service was great.

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  30. LikesGoodDining

    Atlantic City

    21 reviews

    1.0

    21 reviews

    Dined on October 14, 2022

    overall1food1service1ambience1
    If poor service and overpriced subpar food is what you’re looking for you’ve come to the right place! Rude waitstaff, less than mediocre food and obnoxiously loud music for a dinner setting is what we experienced at Marco Polo’s. No ambiance at all. We arrived and there was no host/hostess to seat us. Eventually the person behind the bar sat us. At first he offered a table very near the noisy bar (there were PLENTY of tables available farther back in the restaurant) Since we were celebrating a special occasion, we wanted something a little more intimate and I asked if we could move to a different table (again MOST if the tables were open) to which this person made a disgusted face, rolled his eyes and grudgingly said yes. The food was priced on the high side which is not an issue for us if it’s GOOD food but it was NOT. The quality was not at all in line with the pricing (neither was the service). Undercooked vegetables, lumpy dry mashed potatoes, I could go on but I’m sure you get the picture. We weren’t even offered coffee or dessert after our meal. Horrible experience for our anniversary dinner. Do not recommend.

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  31. LisaC

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 11, 2022

    overall5food4service5ambience5
    Very quaint restaurant. The food was good. We were able to watch the chef as he was preparing the food. The waiter was excellent. I don’t remember his name. He recommended some great dishes. My husband and I had a very nice time

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  32. Coleen

    New York Area

    1 review

    2.0

    1 review

    Dined on September 30, 2022

    overall2food2service2ambience3
    An ok place to grab a drink and an app if you want something close to NYCB Westbury. Flatbread was good. Expensive

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  33. bindiboo

    Denver

    34 reviews

    vip
    5.0

    34 reviews

    Dined on September 20, 2022

    overall5food5service5ambience5
    We always eat at Marco Polo when staying at Viana. We have never been disappointed. The food is always tasty, beautifully prepared and the portions are generous! The staff is exceptional! Thank you, Marco Polo!

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  34. LaverneS

    New York Area

    1 review

    5.0

    1 review

    Dined on September 6, 2022

    overall5food5service5ambience5
    Really enjoyed the atmosphere the staff was phenomenal will definitely come back again I was there for my boyfriend’s birthday I think you and appreciate you all

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  35. SashP

    New York Area

    1 review

    5.0

    1 review

    Dined on August 28, 2022

    overall5food5service5ambience5
    Food was great, the servers were very nice and catered to our needs. Love it! Would most definitely recommend.

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  36. LorenaC

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on August 18, 2022

    overall5food5service5ambience5
    It's was a great time at Marco Polo food was so good and the bartenders were on point. Can't wait to go back.

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  37. FrankO

    New York Area

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    Excellent, friendly, courteous service. Creative menu. Delicious food.

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  38. OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on July 16, 2022

    overall4food5service4ambience4
    Great tasting food, definitely overpriced.

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  39. Jennifer

    1 review

    1.0

    1 review

    Dined on June 5, 2022

    overall1food1service1ambience1
    I made this reservation to celebrate my mother's birthday. I called & thry said i could only schedule online. They had 1 reservation at 2pm. When we got there, they said they closed at 2pm. Very disappointed & will never reschedule again. When we talked to the staff, no one seemed to care.

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  40. GlennB

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5
    After knowing the hotel also had spa in it's name thought the portions would be small , wrong. Beautiful plating ample fantastic food, staff that was right there for any needs. Great night, definitely going back even if I'm not staying at the hotel. Can't wait.

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FAQs

Marco Polo's @ The Viana Hotel & Spa offers takeout which you can order by calling the restaurant at (516) 338-7777.

Marco Polo's @ The Viana Hotel & Spa is rated 4.2 stars by 345 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Order delivery or takeout

Google Map for Marco Polo's @ The Viana Hotel & Spa

3998 Brush Hollow Road, Westbury, NY 11590

Dining areas

Additional information

  • Neighborhood
    Westbury
  • Hours of operation
    Breakfast: Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 7:00am - 11:00am; Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm
  • Cuisines
    Fusion / Eclectic, Asian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    We offer both self park as well as valet parking for which we park your cars in our state of the art indoor parking garage.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Devon Rhoden
  • Additional
    Banquet, Bar/Lounge, Beer, Counter Seating, Delivery, Full Bar, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (516) 338-7777
  • Private party facilities
    Viana Hotel & Spa is the perfect venue for your next social or corporate event. Our meeting and function rooms are suitable for hosting private parties to large conferences. We are fully equipped with the latest state-of-the-art audiovisual equipment to meet and exceed your technology needs.
  • Private party contact
    Private Event Coordinator: (516) 338-7777
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