Maple & Ash
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Fire-Roasted Seafood Tower
Classic Steak Frites
12oz ribeye & entrecoté sauce
Went for a birthday. From the customized menu to the sample cocktail everything was flawless. Amazing atmosphere to celebrate and food that matches the occasion. Will absolutely return.
It was very disappointing to hear about a great gastronomic experience and being acquainted with a very poor level of service. Since we walked into the restaurant, a hostess took our name (we had a reservation at 9:15) and sent us into the lounge without being seated on a comfortable space or even at the bar. We had to wait about half an hour until we were lucky enough to find a comfortable space in which we could wait. Once we were comfortably seated, we spent a vast amount of time trying to catch the waitress/waiter attention so that we could order some drinks. After AN HOUR AND A HALF we were finally seated at our dinning table. They also had trouble transferring our bar tab to the dinner tab. Even then, after ordering osetra caviar, we were extremely disappointed with the way the blinis were served (undercooked and gooey) honestly disgusted by the mere fact that the chef wasn’t motivated enough to make a better job. Consequently, we were offered chips to eat caviar. CHIPS AND CAVIAR, REALLY? Furthermore, we ordered a bottle of a very recognized Italian wine (Sassicaia), they only had one bottle for each vintage, which also seemed unprofessional and unprepared from our perspective. With that said, it is fair to say that our dinning waiter was attentive and the food outstanding (hamachi crudo, bacon, petite filet mignon, and the wedge salad) It is honestly a shame that the service was so bad since the food was recognizably good. Would not recommend this place in regards to price-quality relation, or any for that matter.
Server was great! He totally sold us on this $160 ribeye. I was honestly expecting to be underwhelmed but was blown away. I’ve never had anything like that. Enjoyed the Pro seafood tower as well with the pasta. The flavors worked so well together. The Manila clams were incredible. I’ll be back sooner rather than later.
The atmosphere is great , service and food phenomenal. ❤️
It was my sons 16th birthday, Very pleasant experience. Our sever Lauren! She was just great. Very knowledgeable, answered all of our question, was patient, very attentive and warm. The food was excellent. The meatballs and the beard were beyond satisfying. My steak was one for the book. Mashed potatoes and asparagus were great as well. We also had oysters (my first time trying them, I loved them) and clams. Had 2 sidecars as well, top tier. Maple and Ash is now my favorite steakhouse, and we’ll be back every year for his birthday until he can pay for the bill. Thanks!!!
The booking experience was a bit tough because all available times only show for after 9pm but the ambience was awesome. The print customized menus were a highlight as well as the delicious food. Every bite and sip was superb!
A great 31st birthday celebration with a few loved ones. Also kind of a double date. Everything was great, literally nothing wrong
Awesome! Stephanie was a sweetheart!
It was amazing place to celebrate a birthday!!
The staff exhibited exponential service and the food was spectacular.
Worth every penny
Delicious brunch in a beautiful location. Love the process of selecting the entrées that each guest wants and have additional sides for your table. Everything tasted divine.
Price aligns with the quality of the meal. Recommend everyone try the truffle omelette!
It was phenomenal. The food was great, service amazing, and ambiance gorgeous. It’s expensive but worth every penny.
I absolutely love this place!!!!! ❤️
Two hours of my life I will never get back
All hype no substance. Skip this place and go to Bavettes.
Main dining room smells like grease.
GI issue after dinner not surprising
Dress code enforcement a joke
Warmups ok just like at Waffle House
Staff dropping F bombs and reiterating squabbles with their co- workers
Everything was perfect!
Outstanding! The server was very professional, experienced, knowledgeable, helpful and efficient - all of which made it an evening to remember. Thank you very much for an amazing experience!
Everything was delicious. Beautiful. Fun. Just awesome!! The service was spot on as well. Gave us great recommendations and not trying to upsell us. I really appreciated that.
I enjoyed myself thoroughly! One of the best dining experiences I’ve had, especially during pandemic times. Service was impeccable. Host and wait staff were very attentive to my needs. I never had to ask for anything as they were on point! Everything ordered was cooked well and plated well. Everything down to the dessert was amazing! I will be back!
Great, vibrant and youthful ambience, the energy was infectious, the food, sumptuous.
It was for my wife’s birthday. We loved it!
It was nice. I wish the Sushi was upstairs but it wasn’t. Overall, I enjoyed myself.
This place is an experience. Everything was immaculate. Sandra our server was amazing.
Had a good time! The service was amazing! Food always great!
Incredible experience! Had dinner with an old friend who I had not seen in years and it was tremendously memorable!
Gorgeous setting, warm staff, terrific food, and above & beyond hospitality!
Many thanks to Stephanie, who was a terrific waitress, to Dustin and TJ from their sommelier team!
It was our first time dinning at Maple & Ash, we heard nothing but great things up to our reservation. Food and ambiance were fantastic, however, service was VERY lacking. Being our first time in we expected more of an introduction to the menu and to Maple & Ash. Mike was very condescending, not attentive, and was NOT personable. When we asked about the steaks he talked about a filet and ribeye by name only. Did not mention any of the larger cuts, sides or salads until we continued to ask questions. We ordered crab legs with dinner and his response was “you have crab legs right here”, as he motioned to our seafood tower, we had to reiterate that we still wanted more. When dinner did arrive we received an extra side we did not order, he told our table no worries it was our mistake so it’s your lucky night. Then continued to berate his busser in front of us about him not ordering the side why is it on the table. Then when it came to ordering another round of drinks he waited until half our group left the table to ask about another round. I was not drinking due to personal reasons and he continued to comment about me not choosing to drink. Any time we left the table to use the restroom he would make a point to walk up to us not at the table to tell us food and drinks are coming, not appropriate as I am heading to the bathroom and nowhere near my table. We looked forward to dining at Maple & Ash for months, we’re in the industry so this was very disappointing on the service side.
It was great. Service was exceptional.
One of the best restaurants I ever experienced.
Roberto and the whole team at Maple and Ash made sure our last dinner in Chicago was an unforgettable one. Great food, personally, I recommend the dry aged meatballs and for dessert the coconut pie.
This is an Amazing dining experience. It was my friend’s birthday and they made the experience beyond special. The food was fantastic and the wait staff as well .
I think it’s overrated. Service wasn’t great.
Everything was amazing! Except the hostess when you first walk in rude and very dismissive. We arrived last Sunday 5/30 for a friends birthday brunch around 12:15 and she brushed us off and told us arrogantly to walk down the hall and find the elevator on the left. Everything else changed once we got into the restaurant! What a difference with smiles abs greetings and impeccable service. The hostess, the waiter, the bus people everyone in the dining room was amazing. The food was absolutely perfect the brunch selections were top notch and the cocktails are amazing. We will definitely be going back and hopefully they get new door people.
I had big expectations for this restaurant. I haven’t been here since they moved into their new space. The decor is very beautiful and very romantic. Lots of candles. The food was very good and the service couldn’t be better. My complaint is the NOISE! You can’t have a conversation with anyone at the table. I know I’m older and probably not their market. But I can never come back here. I also resented the $5+ convenience fee for using a credit card. No restaurant does that. I asked if I could pay in cash. The waiter said yes if everyone at the table pays cash. Probably won’t be back.
Wonderful anniversary dinner.
Best food I have had in Chicago. Loved it.
Incredible though not really the best steak
Great experience definitely recommend the idgaf! Ask for Arturo great server!
Best night out in a long time, the food was phenomenal and service unmatched.
Amazing as always!!
Maple & Ash is rated 4.9 stars by 3508 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.