Mama Della's Ristorante at Loews Portofino Bay Hotel
Book your next event with us
We have eaten at this restaurant many times. The food is fantastic, the ambiance is great. Generally the service is friendly and impeccable, however tonight there was one individual staff member that was not as friendly as we are generally used to at this establishment. Our waitress was fantastic however. Other than that one person it was a great experience.
Lovely setting in Loews Portofino main piazza, ask for an outdoor table facing the piazza and the beautiful lagoon, at 7:30 every there is 20 minutes of live opera singers, amazing experience, sit down as you have you glass of wine and first course while listening to the music. Food was good: we had the mussels ( excellent ), the veal parmeggiano ( good) husband had the lobster ravioli. Upon seeing they bring warm bread, breadsticks, butter and baked garlic (very good ), there is a kids menu with options for every taste. Service was very good.
The food is ok but not what we expected. We thought it was upper scale. We won’t come back. The service was very good, very friendly.
Food and ambiance we're great. Hostess staff left much to be desired. we had 9 p.m. reservations still waited a while even though we were there early. Got horrible seats and the hostess staff was not friendly. they have singers that go around to the tables in the most of the dining room but we was sat right by the hostess stand and they never came over. Even after telling them it was my daughter's birthday we were celebrating. The waiter brought over a dessert with a candle that we had to pay for and didn't bother to stay and sing
We were seated after a short wait, and the hosts accommodated the extra guests we had brought over. There was little wait for the food after we ordered, but the service was impeccable. Attentive to our kids’ requests too. Food was tasty and everybody cleaned their plates. I was blown away with the in-house musician and singers, who were fluent in 5 languages. To top it off he sang a old song in Italian, French and Arabic, and shared his memories from the Mediterranean. Will be coming back for sure.
Outstanding food and drinks with an amazing Italian tenor and band.
The restaurant is located within the Loews Portofino Resort where we were staying. The dining room is cute and exudes the feeling of an Italian-American home. The roving musicians were a nice touch and they were quite talented. Our server was nice and polite but Service was good not exceptional or polished. The bread was very good which is rare in Florida. My wife ordered the mussels for an appetizer and she commented that they weren’t very hot but the flavors were good and the portion was large. I ordered the chicken carbonara for my entree. The chicken cutlet was placed on top of the pasta and was quite small for a dinner entree; the pasta carbonara though tasty was an oversized portion. As a chef myself, I would recommend a larger chicken breast and less pasta creating a more balanced and properly proportioned dish. Overall the meal was good, not exceptional; a solid 6 or 7 on a scale of 1-10. Given the fact that we were in a theme park hotel, our expectations weren’t very high and compared to other establishments both in the hotel and in the park it was one of the better meals we had.
Wonderful ambiance, love the singers, and outstanding food. Have dined here several times and always a great experience.
4th time going. Service, food, traveling musicians, ambiance all superb! I had spaghetti carbonara with chicken, burrata over arugula to start. My second time! Can’t wait to go again!!
Best PASTA ever! I always try to make it to Mama's when I'm in Orlando!
Great food & atmosphere. The staff was awesome & made me feel right at home.
Great atmosphere, delicious food and wine . We really enjoyed this restaurant during our vacation .
The food was great but the singing was SO LOUD that we got our food packed up and left. Ridiculously loud. You couldn’t even hear the person beside you. It was a shame because the food and service were good.
Birthday dinner food excellent and staff so attentive. Great entertainers. Loudness in the dining area is reason for one star lower
Here to see my son's performance in Hamlet and wanted to celabrate with him. We all enjoyed our meal as well as the singers who performed. Our Steaks were done perfectly and My girlfriend really enjoyed her Salmon/Shrimp dish.
Nice ambience and great food. A must visit at Universal Orlando.
We enjoyed a romantic dinner here. The entire staff provided great service and our waiter Lawrence shared recommendations that helped enhance the experience. The food is delicious. When we vacation in a place with so many options I normally do not eat at the same place twice. We had such an amazing experience that we just had to go back. It was the highlight of many great meals both visit's. I look forward to returning and encourage you to try it. The opera singers were also enjoyed and very versatile. I just want to thank the chef and staff for helping to create a lasting memory we will treasure.
My family and I had a wonderful time at Mama Della's. The atmosphere was unbelievable. It felt like we were in Venice, Italy. It was intimate, romantic, and gondolas were docked outside in the lake. We celebrated my teenage son's birthday. The staff made him feel so special. He was serenaded by the two lovely singers. I made him blushed because I sang right along with them. Ha! Then, he was given a complimentary birthday cake and ice cream. It was so good, he did not want to share. The food was very delicious. I never had a better Caesar salad. And, my lasagna was perfect. The next time I visit Universal Studios, I will be sure to return. It was the highlight of our trip.
A hidden gem! Great food and excellent service - they serenaded me for my birthday :)
Lindsay was wonderful
Don’t hesitate to try if I’m Orlando
My daughter and I went to Universal Studios for a girls trip. We went to Mama Della’s the night we got there and had such an amazing dinner we had to go back before we went home. Both times we had amazing food and top notch service. Everyone was delightful and super friendly. We will be back!!
Great food, great Service and a nice atmosphere. Can be a little Loud when the guys are singing but don’t let that deter you from the great food.
So wonderful celebrating 21 year old Birthday and the experience was perfect all around
Despite the fact I was shocked to see that Fettucini Alfredo and spaghetti with meatballs were considered "traditionnal italian food" (NOT!!!), I really enjoy this restaurant.
Usually a must-do on our trips. This last experience was sub-par experience with very poor table service.
The freshly made Lasagns, ravioli and gnocchi were the highlight of the evening.
Our waiter was excellent
Place was not busy. Had 830p reservation, when checking in at 805 was told they will see us in 25 minutes. I could see lots of empty tables. They were rude and dismissive. The reservation was made specifically for a birthday celebration. We watched 3 other tables get sung to. We got nothing. Waitress barely made an appearance.
We visit every anniversary and sometimes in between and we love our experience every time. The food and staff are always amazing.
Great service and the food was excellent! Live tableside music!
Excellent food, and the serenades at the tables were awesome!!
Nice, laid-back ambiance with a home style Italian feel. Food was alright. The ravioli was way too heavy and oily for our taste. The best part about the evening was the live opera singing/accordion playing. Both the tenors were fine singers and happy to accommodate requests. I would recommend this restaurant if you’re staying on hotel property.
The food and ambiance was lovely here, but sadly our service was lacking. It may have just been an off day for our waiter, but the lack of attention (we were done eating before even asked about more drinks, and our glasses had been empty for 20 minutes) and inability to get items in a timely fashion was off-putting, especially because we had a late reservation and they weren’t busy.
We loved our experience and will return on our next stay. The food was great and the musicians were so talented. Our service was excellent as well. Great night!
It was so loud. I couldn’t chat with my friend without having to shout. By the time we left my throat hurt from having to yell the whole time. We could barely hear our waiter as well. The service was wonderful. Our wait staff was very friendly and attentive. The food was just okay. For the price, I was expecting fresh quality food. The calamari was a bit fishy and tough, which means it’s not fresh. The vegetables looked and tasted like they were from a frozen dinner. The sea bass was tasty but again not fresh.
The best service and food.
Food was great, service was excellent! Had a very nice evening there. Wouldn’t recommend the ceasar salad but everything else was great.
Every time we have come to Florida over the past 15 years, we make a point of coming to Mama Della's.
We are always made welcome + feel like we have become part of their family.
You always warmly welcomed. Food has consistently been of a high standard.
Prices are reasonable+ quality of food excellent
The ambience + the singers coming round the tables make it a special evening
Great food. Great ambience. Great service and the musical serenade made for a memorable experience
Family get together