Mama Della's Ristorante at Loews Portofino Bay Hotel
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We really enjoyed our dinner and our server was great!! The music was wonderful and the food very good! The only reason we withheld a star was the chicken in both our plates (parmigiana / a la carbonara) were a tad dry. The sauces, bread, and wine were excellent. The live music and fantastic service will bring us back!
We had a wonderful time: great food, fun setting, and the singers made it really memorable.
The singer of the group came off poorly and did not make the dining experience pleasant as a result.
The dècor is nice and the strolling musicians are very talented. Other than that, it is a tourist trap at a poor imitation of Disney Resorts. The food is alright, not better than Olive Garden, and overpriced. The hostess simply ignored my wife. The servers were friendly buy slow. Overall, not a very good choice unless you are stuck at the hotel for a conference.
Our server Mike was outstanding!! The food was fantastic and loved the ambiance
Started off with having to wait until actual reservation time despite the table being available upon arrival. Ordered a martini which was watered down vodka with two olives (three is customary). The food was nothing to write home about..just okay considering the price. Never again.
Excellent service. The food was great and one of the classiest restaurants I've ever been in. Loved the ambiance and the music.
One of our favorite eateries when we visit the Disney area!!!
We had a delicious dinner. The singing was a highlight. Unfortunately our waiter seemed less than enthused to be there, didn’t crack a smile or even offer us extra Parmesan cheese for our dinners. I hate feeling like I am a nuisance when I’m at a restaurant and that is exactly how he made us feel.
It is so nice to have a restaurant with character within a resort hotel. The food is fantastic and the service even better. The experience is just fun. We had a table of six with everyone having something different. Everyone enjoyed their meal. Only complaint is that they took eggplant parmesan off the menu. It's a delicious favorite. Bring it back for a perfect score...
Veal piccata was excellent
The ambience at Mamma Dellas can’t be beat. Love the talented Opera singers. The food is great and they accommodated my food allergies offering gluten free pasta and bread. My complaint is the service. I was sat initially at a cold drafty table and it took some time to get reseated with nobody coming over. They didn’t want to reseat me I called a manager. The waiter seldom checked on me as I was eating. The food took 47 minutes to come out. Once the meal was finished it took almost 15 minutes to get to pay the bill. No checks on eating and no real personal feel. Also when I first called and asked the time of the outdoor Opera I was given the wrong time. I arrived in time to see it but that was pure luck. I love Momma Dellas but for 𝐂𝐨𝐬𝐭 and ambience personal service was lacking.
Good food, good service! A little pricey.
My family really enjoyed our experience at Mama Della's. The food was great with reasonable prices, especially considering this is in an upscale theme park hotel. Service was fantastic and the guitarist and singer that go around were great. Would definitely go back if staying at one of the on-site Universal hotels.
The food was phenomenal, and our server Erik was so attentive and kind! The singers and the guitar player serenading us all were absolutely remarkable, they were probably our favorite part. Between them and the bruschetta that was DYNAMITE, I can’t wait to go back.
Good alternative for who is looking for an Italian restaurant.
Great meal sitting in a Piazza while we were serenaded by musicians. Veal piccata and chicken allla carbonara were fantastic.
Bread bowl — very good. Crispy breadsticks good selection of breads.
Antipasto plate served with two very hard cheeses.
Mozzarella on the caprese plate was funky
Meatballs and spaghetti-/ meatballs too salty
Veal Picatta also too salty
Fettuccine Alfredo— instead of creamy Alfredo sauce it was like fettuccine noodles with melted Parmesan cheese—thick heavy and not good
Chicken Parmesan was OK
Kids chicken tenders were good
Very expensive very mediocre Italian food.
The service by Nikki was wonderful, food was delicious. It was family style so a little loud and also had live Italian music. I would say price was a little expensive, but I think it was one of the better places to eat in the universal resort and city walk
Great experience with attentive service and the live performance from table to table was an added bonus. The food was fantastic and the mussels were super fresh with generous portions. The price point was very reasonable.
Delicious food, friendly attentive staff goes above and beyond!
Kinda upscale casual
Service was great
Food was good ..not excellent
Pre-dinner bread basket excellent !
Italian Singers at table nice touch and not over bearing as in many place
Food was absolutely amazing! There were 4 in our party and each dish was just as good or better the the other, Everyone had something different. Desserts were outstanding as well! Our server did a good job of keeping us filled with cocktails and bread while we waited for our amazing dishes. Prompt clearing and changing of plates as necessary. FIVE STARS! IF I COULD GIVE MORE I WOULD!
Great food and wine! Sometimes they come and sing songs for you and it's a bit loud but good.. maybe they should ask if you want sang to when you make a reservation?
Always fun, great atmosphere with great music, great drinks, and great food. Love the chicken parm and fettuccine Alfredo
Amazing Christmas Day meal and the singers were the icing on the cake. Faultless
Perfektes und leckeres Essen, Nette Bedienung und schöne musikalische Einlagen.
Wirklich zu empfehlen. Wir kommen gerne wieder.
We ate in the restaurant I Christmas Eve with expectations of a good evening. However, it disappointed us. Its sea food tasted salty and non-fresh, calamari rings were soft and dark brown and I suspected it was fried twice. On the positive side, The musician were friendly and of great performance.
Always a great experience....it's our Christmas Eve tradition.and they make it special everytime
Our server was good, nice and attentive. The food was just ok-heavy and overpriced. The ambiance was homey with Italian singers who serenaded at each table.
This homey restaurant with its quaint decor is tucked away in the Portofino resort. Perfect for Christmas Eve dinner before we departed for our next destination. Pricing and portions typical of resort restaurants means value is not great, but the quality was. Our eldest fawned over the rosemary bread which the staff graciously refilled. My Carbonara was delicious.
It is very unfortunate that a very clever restaurant concept gives you such a poor experience. The food is one dimensional, flavors are too simple and heavy on salt or in other cases very bland.
Delicious food. Delightful staff. A very enjoyable dinner.
Another fantastic meal in a friendly environment.
The magic of Mama Della's is that it can be good for a date but also dinner with the kids. The way the restaurant is split up makes for a unique private dining experience. The service is fantastic. While the menu is not huge, everyone seems to always find something of interest.
I love Mama Della's! The food is great, the staff and service greater. The only problem is the strolling singers. They have voices for the great opera houses of Europe but forget they are singing in a small restaurant. The volume is overpowering and really detracts from an otherwise wonderful experience. I try to time my meals at Mama Della's for when they are singing in the Piazza.
Wonderful meal and excellent service. Enjoyed the singers and guitarist going around to tables. Will definitely go back.
Had the Caesar salad, it was a little different from the "classic" version yet very good. Had the lasagna. It is the absolute best lasagna I have ever eaten, stunningly delicious!!
We so enjoyed our dinner on Saturday, we are going back tonight!
Great food and fun atmosphere. Loved the roaming singers!
The cost of the food was not worth the quality that was served.