Magnum and Steins

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1. l

   leal

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service1ambience1

   Way too salty. Very expensive for portion size. Not the cleanest.

   Report
2. OT

   OpenTable Diner

   Atlantic Canada

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   overall4food5service4ambience3

   Wedding anniversary

   Magnum and SteinsResponded 1 day agoThank you so much for coming to celebrate with us!

   Report
3. EP

   EmilyP

   Atlantic Canada

   2 reviews

   vip
   2.0

   2 reviews

   Dined 6 days ago

   overall2food4service1ambience2

   We had a reservation yesterday evening and requested outdoor seating. The person who greeted us (who ultimately ended up serving us) simply pointed at the patio and said “that’s your table”; we were not shown to our table. We then sat at a plastic table without menus, placements, water, or cutlery for nearly 10 minutes before I asked another server outdoors if we could get some menus. This is unacceptable for a restaurant of this caliber and price range. We were then given menus and our server asked for our drink orders. He (Toby) then arrived with one of our drinks as he had forgotten my order, which I reminded him. When I raised my dissatisfaction at how we were greeted, he responded with multiple excuses and a brief apology. The food (two app-type items from the bar menu) took over an hour to come, and service was scarce once the food was delivered. I again has to request the bills. Overall the food is nice but a very disappointing service experience given the restaurant’s price range and reputation.

   Magnum and SteinsResponded todayWe were so sorry to hear of your experience and we thank you for speaking with us when we called. As discussed, we have taken steps to improve your next experience.

   Report
4. MJ

   MaryJ

   Atlantic Canada

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   overall1food3service1ambience1

   I booked the back patio and was very disappointed. The deck was shabby and very uncomfortable seating. No music playing, pigeons flying over us. We were forgotten by the staff, they were not engaging. I had to walk out to the bar and ask if we could order drinks, twice. No one came to our table to ask after 20 mins of being seated with not even water offered. We waited over an hour for our appetizers and waited two hours for our entrées. The food was moderately good. My halibut was over cooked (dry).

   Report
5. CS

   CatherineS

   Atlantic Canada

   3 reviews

   vip
   2.0

   3 reviews

   Dined 6 days ago

   overall2food2service4ambience2

   We are regulars but this was a bad experience. Delayed getting food, And one person found hair in her food. Really disappointed.

   Magnum and SteinsResponded 1 day agoWe were so sorry to hear of your experience and we thank you for speaking with us yesterday. We have taken steps to improve your next experience.

   Report
6. CM

   CMacK

   Atlantic Canada

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food1service1ambience2

   Made reservation for friends from away. It was very embarrassing to have recommended this restaraunt. The service was atrocious. Food wait was 90 minutes from ordering. The food was obviously left under a heat lamp and forgotten yet it was still served. It was was extremely dried out. Part of order was missing. When offered a complimentary glass of wine 2 were brought and was charged for 1 of them. The only reason they ate their meals was they had waited so long and were very hungry.There was no good point to pick from this experience. These were not picky people and I understand there are staffing shortages but there was no excuse for the bad food. I will not be returning and will definitely never recommend this place.

   Magnum and SteinsResponded 1 day agoWe were so sorry to hear of your experience and we thank you for speaking with us yesterday. We have taken steps to improve yours and your friend's next experience.

   Report
7. DB

   DeborahB

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   overall5food4service5ambience5

   We had a great time. The food was good and the service was great. Our waiter was so fantastic. We sat on the front patio and he was efficient and funny. The front patio is also a fun place to be. Lots of stuff happening on the street that can be pretty entertaining.

   Magnum and SteinsResponded 1 day agoThank you so much Deborah! We have let Griffin and our kitchen staff know your feedback and they really appreciated it.

   Report
8. DP

   DebbieP

   Atlantic Canada

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Delicious food, nice atmosphere and they take walk-ins! A bit pricey but excellent value for the money spent! I would highly recommend this restaurant!

   Magnum and SteinsResponded 1 day agoThank you for dining with us Debbie!

   Report
9. PV

   PierreV

   Montreal

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   overall3food5service3ambience4

   We fully understand the situation of being short staff these days, but the service was extremely slow, not much attention before and during dinner! Plus we were charge twice on our credit card! So I had to go back this morning to be get a credit on our credit card! (Very surprised we did not get some kind of credit for our next visit!) We love Magnum and Stein but let’s say we were not impressed yesterday August 4th. But we go back later this fall when it’s less busy. 👍

   Report
10. S

    Susan

    Atlantic Canada

    1 review

    2.0

    1 review

    Dined on August 2, 2022

    overall2food4service1ambience2

    The service terrible. We were not offered water, drink refills, not asked how the meal was or if we needed anything, my husband cleared the table because we were sitting with dirty plates in front of us for 1 1/2. No one checked on us for over 2 hours, we had to ask for cutlery and my husband had to go get our wine.

    Magnum and SteinsResponded 1 day agoWe were so sorry to hear of your experience and we thank you for speaking with us yesterday. We have taken steps to improve your next experience and can't wait for you to visit us again.

    Report
11. L

    Lynne

    Atlantic Canada

    6 reviews

    4.0

    6 reviews

    Dined on August 2, 2022

    overall4food4service5ambience5

    All good except Duck Nacho did not have much duck on them compared to what I’ve had in the past!

    Magnum and SteinsResponded 1 day agoHi Lynne. Thanks for your feedback. We have passed your concerns on to our chef. Thanks for visiting us!

    Report
12. DR

    DebbieR

    Atlantic Canada

    1 review

    4.0

    1 review

    Dined on August 2, 2022

    overall4food5service3ambience5

    My guests and I were very happy with the experience. We did note that the server was wonderful but didn’t seem to be around when we wanted something, so we ended up waiting and sometimes giving up on what we were going to ask. There were very few people in the restaurant, so we were not sure why that was the case. Despite that we were very happy with the food, the location, the ambiance, the table settings etc.

    Magnum and SteinsResponded 1 day agoHi Debbie. Thank you so much for your feedback. We have identified who served you and have taken measures to retrain him so that going forward, he knows what he needs to improve upon.

    Report
13. OT

    OpenTable Diner

    Atlantic Canada

    1 review

    3.0

    1 review

    Dined on August 1, 2022

    overall3food3service2ambience4

    Food came out long before our alcoholic drinks arrived that we ordered. Service was pleasant but it seemed disorganized there with staff.

    Magnum and SteinsResponded 1 day agoWe were so sorry to hear of your experience and we thank you for conversing privately with us when we followed up. We have taken steps to improve your next experience.

    Report
14. OT

    OpenTable Diner

    Central Coast

    4 reviews

    4.0

    4 reviews

    Dined on July 31, 2022

    overall4food5service5ambience4

    The duck confit nachos are amazing! Our wait staff were friendly and attentive. Lovely dinner, thanks!

    Magnum and SteinsResponded 1 day agoThank you for dining with us!

    Report
15. MD

    MikeD

    San Francisco

    5 reviews

    vip
    3.0

    5 reviews

    Dined on July 30, 2022

    overall3food3service2ambience2

    Service was slow. My cod was very good but my wife’s seafood pasta was mediocre at best. Lacked taste.

    Report
16. M

    Michelle

    Atlantic Canada

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food4service1ambience4

    Food was good ,service was lacking. Long waits. Took 45 minutes to get drinks after seated. Once received drinks had to wait an additional 20 minutes for a beer glass. Time between drinks and appetizers and mains were too long. Two tables seated after us were served before us.

    Report
17. OT

    OpenTable Diner

    Atlantic Canada

    2 reviews

    5.0

    2 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Great meal and great service!

    Magnum and SteinsResponded 1 day agoThanks so much for dining with us!

    Report
18. k

    kaarom

    Atlantic Canada

    1 review

    4.0

    1 review

    Dined on July 27, 2022

    overall4food4service2ambience3

    The waiter took our order......and it got lost......so we were waiting a long time before the waiter noticed that we didn't get our meal. It took away from the evening. Disappointing!!!

    Magnum and SteinsResponded 1 day agoHi there. We have tried reaching you regarding your experience. We would like to speak with you regarding your experience so that we improve. Please call us at 576-6500 and ask for Bernie or Kelly if you would like to reach out. Thank you in advance.

    Report
19. OT

    OpenTable Diner

    Edmonton

    3 reviews

    4.0

    3 reviews

    Dined on July 23, 2022

    overall4food5service4ambience3

    Food was great but there is no AC, so it was really hot

    Report
20. D

    Duane

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience3

    It was my first time at Magnum and Steins and my wife and I had a great time. The food was amazing, our waiter, Oliver I believe his name was, was knowledgeable and energetic. My wife is Celiac and he was knowledgeable about the gluten free options and if he wasn’t sure he would ask the kitchen staff. Overall it was a great experience and I would definitely go back and would recommend to friends and family.

    Report
21. N

    Nick

    1 review

    1.0

    1 review

    Dined on July 21, 2022

    overall1food3service1ambience2

    Waited a hour for drinks, almost 2 hrs for food, no bread until meal was almost done and we asked for it, then no butter and had to wait for that. Friend ordered second drink before meal came, but had to ask twice more for it to be brought to her. Never did get water.

    Report
22. BR

    BarryR

    Atlantic Canada

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service5ambience5

    Amazing meal with awesome atmosphere, service was awesome

    Report
23. OT

    OpenTable Diner

    Edmonton

    15 reviews

    5.0

    15 reviews

    Dined on July 18, 2022

    overall5food5service5ambience5

    Dined on the patio and it was a beautiful evening with great food and service. Happy hour food and pricing was excellent and potion sizes left room for desert.

    Report
24. A

    Albee

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food3service5ambience2

    Excellent service and delicious food. I did find a hair in my food but our server took care of this situation effectively and kindly. The back patio wasn’t very comfortable. I’m not very tall and my feet didn’t touch the floor when sitting and there was no foot rest. In order to comfortably reach the table to eat or drink I had to scootch myself to the edge of me seat and the bare board bench hurt my rear end.

    Report
25. r

    rpnd

    Atlantic Canada

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience4

    Excellent food and service! The outside deck was lovely.

    Report
26. EA

    ElizabethA

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    One of the best meals we’ve had in a long time. Kelly was an exceptional server.

    Report
27. AD

    AshD

    Atlantic Canada

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5

    Tonight was amazing, as it always is at M/S. Service, Food and Setting top notch!!

    Report
28. FK

    FranklinK

    Atlantic Canada

    7 reviews

    4.0

    7 reviews

    Dined on July 8, 2022

    overall4food4service4ambience4

    Main courses were excellent. However we found the seafood soup a bit bland and had too much pepper

    Report
29. HD

    HeatherD

    Atlantic Canada

    2 reviews

    5.0

    2 reviews

    Dined on July 6, 2022

    overall5food5service5ambience4

    Great food and fantastic service! We eat here often and are never disappointed.

    Report
30. LP

    LindaP

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on July 5, 2022

    overall5food4service5ambience4

    Good and ambiance very good, however the absolute star of the evening was our server (wish we had got his name- steel worker). He was dynamite, professional and so passionate about his description of the specials he made our mouths water. It has been a very long time since we were that “wow’d” by a server and he will most definitely be memorable!

    Report
31. OT

    OpenTable Diner

    Atlantic Canada

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Professional & Excellent friendly hospitality service and meal was delicious as always. Fresh seafood is the best.

    Magnum and SteinsResponded 1 day agoThank you so much! We appreciate the feedback!

    Report
32. TC

    TerryC

    1 review

    5.0

    1 review

    Dined on July 2, 2022

    overall5food5service5ambience4

    Great food, great service! Enjoyed the experience

    Report
33. FB

    FordB

    Atlantic Canada

    9 reviews

    5.0

    9 reviews

    Dined on July 2, 2022

    overall5food5service4ambience5

    Best Halibut presentation in the province. The cod special was also spectacular.

    Report
34. JP

    JacP

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5

    I have enjoyed all my visits to M&S, and this one was no exception. The halibut was like a pillow atop a portion of baby potatoes and the lobster infused parm sauce was rich and satisfying. The service was on point, there when we needed and not hovering when we didn't, and always suoer pleasant. Don't hesitate, make that reaervation and go!

    Report
35. OT

    OpenTable Diner

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5

    Excellent food (we had oysters, mussels, halibut)!

    Report
36. PG

    PollyG

    1 review

    2.0

    1 review

    Dined on July 1, 2022

    overall2food2service4ambience2

    I made a reservation and asked to be seated upstairs but we were seated downstairs. I had deep fried cod fish. It was served to me uncooked and cold inside. The server gave me another dinner but then I didn’t want the fish as my appetite had decreased after biting into raw cold fish.

    Report
37. BB

    BradB

    Atlantic Canada

    5 reviews

    vip
    5.0

    5 reviews

    Dined on June 30, 2022

    overall5food4service5ambience5

    Service, food, and atmosphere were all outstanding! Will definitely be returning. We loved the Duck Nachos!

    Report
38. MS

    MichelleS

    Atlantic Canada

    2 reviews

    5.0

    2 reviews

    Dined on June 30, 2022

    overall5food5service5ambience5

    Every time I go to Magnums , the food gets better and better . The halibut was and is by far my favourite meal . It does not disappoint . Kelly was a great server and looked after us in very way . Hats off Magum n Steins !

    Report
39. CB

    CathyB

    Atlantic Canada

    1 review

    3.0

    1 review

    Dined on June 30, 2022

    overall3food3service4ambience4

    Initially We were all very impressed. Great cocktails and delicious appetizers. Given that level of satisfaction were loooking forward to the meals (party of 7). All meals were very disappointing. The pasta was dried up like it had been left out all day. The seafood in it was good. The fish in the fish and chips was good. The fries weren’t the best and my son had to wait so long for ketchup they had gone cold. One had poutine and there was that much gravy it was like soup. It was also VERY salty. It couldn’t be eaten. They did remove the poutine from the bill which was great but still disappointing not to enjoy your meal. The service was slow. The meals arrived at very different times which was a bit awkward. I do have to say that the appetizers were awesome. We had one of each of the sharing boards and an extra calamari. IF I go back, it will only be for cocktails during happy hour and an appetizer or two. In hindsight we were wishing we had ordered more appetizers and skipped the meal.

    Report
40. DC

    DarrenC

    1 review

    4.0

    1 review

    Dined on June 29, 2022

    overall4food4service5ambience4

    Serive is was amazing along with the food. Atmosphere was great, and there was a bunch more to choose from than the menu suggested. Highly recommend

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