Nearby points of interest
Nearby points of interest
About Maggiano's - Willow Bend
Welcome to Maggiano's Little Italy in Plano, TX, conveniently located at the Shops at Willow Bend. Our 288-seat dining room is ideal for group lunches, festive gatherings and romantic dinners for two. Maggiano's specializes in serving lavish portions of authentic Italian-American cuisine served family-style. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts.
Plano, TX 75093
Hours of Operation:
M: 11:00 AM - 10:00 PM
T: 11:00 AM - 10:00 PM
W:11:00 AM - 10:00 PM
Th: 11:00 AM - 10:00 PM
F: 11:00 AM - 11:00 PM
Sat: 10:30 AM - 11:00 PM
Sun: 10:30 AM - 9:00 PM
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 972-781-0718 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.
A private lot is also available.
Banquet, Bar Dining, Bar/Lounge, Beer, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
Maggiano's - Willow Bend Ratings and Reviews
I love Maggiano's and have dined here several times and this by far was the worst experience. The waiter did not listen to our orders and seemed to be in rush all night and the server knock my sons soda all over him and never apologized or came back to clean the mess. It seems as if this place is only great when they are not busy. I'm very disappointed in the service we received there are many places you can eat if you'd like to spend over $100 dollars.
Vegan friends: You can eat well at Maggiano's. They have a made to order kitchen. Ask about their veggie broth based sauce. I got that with whole wheat penne and loads of veggies. It was wonderful.
Our server was awesome.
My only complaint is that we went with my 87 year old mother and we had to wait about 30 minutes for our table even though we had a reservation There was no place to sit - or rather there were young people sitting in the one space they had.
Maggiano's always satisfies.
Having had a bad experience the last time (two members of our party got sick from clam dishes) we received gift cards from the restaurant to give them another try. The place is super busy but having a reservation, we were seated promptly. The service is excellent. The food was good but for the price, you'd get the same for half the cost at Olive Garden. Nice for a special occasion but I wouldn't recommend it.
Went to have a dinner on our son's 12th birthday. Added comments in the reservation also and told the server that we are celebrating and no one paid any attention. No cake, no candle, no attention :(. Just average service. Now planning to take the family to North Italia at Legacy West this Friday again to "celebrate".
We were one of the first parties to arrive for Sunday brunch and were celebrating my birthday. Our server was great, but service from the kitchen was not. While we waited for our food to arrive we watched other parties around us, who came in after us, get their food. Finally, one of the chefs came out and told us he was "the idiot" (his words,not mine) who dropped my pancakes on the floor and they were being re-made, which took quite awhile. When our food finally arrived, my husband's meal was cold. Obviously, his entree was sitting in the back while mine was being re-made. When we complained, at first they tried to say that the salmon was cold, but we told the server everything on the plate was cold. I ended up eating my meal, while his was being re-made. I have to say that the portion sizes of the entrees did not match their prices. We'll probably just stick to dinner here in the future.
Maggianos Restaurant never disappoints. I always go to the Willow Bend location where Chef William is an OUTSTANDING Chef. He comes to your table to greet you and find out if you have any allergies or concerns about the menu options.
We had the privilege of being served by a gentleman named "Kelly Vander." His knowledge and recommendations on the Wine list, menu selection and deserts were all SPOT-on! Checked on us to make sure everything was fine and made us feel very comfortable.
Thank you "Kelly Vander" for a job well done during our visit and we look forward to seeing you again...! Happy New Year!
Food was good. Spinach/artichoke appetizer served piping hot. Delicious. Scampi was cel lent with over 20 shrimp. Service was good. Our waiter was also serving 2 large parties. If you can get a booth, do it. There are too many tables on the floor causing a clausterphobic feeling. Overall, we will be back. Next time will request a booth
The food was wonderful as always and thought it would be a great place for my daughter and I to take my husband for his birthday. He doesn't like fanfare when it comes to his special day but the birthday cookies / plate with little candle is always a nice treat.
While the food continues to impress, the service has become decidedly less impressive. The goal seemed to turn tables instead of supporting the meal and time the guests are at the table. When booking a larger group, please specify a more experienced server to handle your needs. Our server had too many large groups meaning slower response to needs. Our bread arrived only moments before our meals, leaving a lengthy time of wait and see. No management was evident during the meal on either floor. This lack of supervision may be contributing to an average experience
Party of four.
The service was horrible, which took us back as we never had such bad service there in the past.
Our drink order was wrong, yet corrected.
The server didn't bring us bread with the dipping olive oil to snack on.
We ordered salads, served salads that wasn't what was ordered...at first we thought he just served the salads to the wrong person and we would just would exchange with one another....but no he brought out wrong salads. He, the server, could not be found to send back.
Then another server came with the main entrees, no time eat the wrong served salads because the hot main entree dishes were served. We needed to eat the main entrees, while hot.
We had to repeatedly ask for bread. Finally, over halfway through our main entrees the server brought us plates with dipping oil, but no bread. Later came with a basket of bread when basically it was time for dessert.
After the experience, we decided not to order dessert for our anniversary treat, we had enough with the service. We went elsewhere for dessert and coffee.
The server definitely needs to be pulled and participate in additional training. Poor, poor customer service. It will be awhile before we return.
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