Maggiano's - Troy
Book your next event with us
Very nice! Everything was good! We will go back for sure!
Brian was our waiter! Loved his professionalism and attentiveness service was great! I visited with my teenage kids on Thursday evening they loved everything. Forgot to mention the hostess, was amazing as well very polite and greeted with a smile we had reservation and was seated immediately.
Outstanding food and service. Truly Italian. If you have at least 4 people, the Family Dining is wonderful.
This will remain.. out of our rotation.
Beyond old school. Service is not at the forefront. Hostess complaining you servers about setting up their stations correctly on her seating chart.. as she was seating us. Our server could... not... have been slower and inefficient. We asked for bread to go with the plate of olive oil they poured..10 minutes prior.. and then she complained to the guy who was bringing the bread... that we had already asked for the bread. Yes, 10 minutes in when we had no drinks but had a plate of olive oil sitting on our table... sorry we asked for bread to go with it.
And the whole premise of ordering 1 way too big of a pasta dish and getting to take home a second, pre-made pasta dish... for one incredibly low price... speaks volumes about the quality of food.
This old old school place is basically for folks over 70 or folks who really like to eat A LOT.
My wife and I really enjoyed our date night out. Our waiter was very good. He did seem very busy. It was very packed. I didn't care for the drink that I ordered and our waiter took care of it right away. The food was outstanding. It was very hot and seemed fresh.
Sat next to s large table... a little too close for comfort but food and service great..
The food and service was great
Service and food were great. Bar was running slow but no big deal. Everything was great except for the stink of the bus boys. Really ruins an appetite when the stench of armpit keeps passing by.
You cannot beat the quality and the price for the amount of food you get. They surprised us with a lit candle and some cookies for my mom’s Birthday. It was perfect! Will definitely be back!!!
Wait staff knew it was my moms birthday and they all said happy birthday. Carlos sent my mom a carrot cake. It was great
Why can't other restaurants take a cue from Maggiano's on how to run an eatery?
I’ve been a fan of Maggianos for years.
Loved the food and atmosphere. Our waitress was super enthusiastic and extremely knowledgeable of the menu and answered all of our questions while giving us recommendations of her own.
Great timing and service
Our server Kimberly was fantastic. We always enjoy our meal at Maggiano’s but this was made extra special with Kimberly as our server.
The staff was most courteous and helpful. Food was served piping hot.
This was our third visit to maggiano's, our first time to have brunch. It was delicious! The service was excellent! We had a very nice waitress who was attentive to our needs. The atmosphere is pretty. Our only complaint would be the greeters were not too friendly and did not ask us if we had a reservation, which we did! Therefore, no one knew that we were celebrating our 20th anniversary and were disappointed that the chef did not come out with a treat like on our birthdays! We love those lemon cookies! All in all, still a great visit! 🙂
Great food great service. A bit pricey but decent value.
Food and service are always top notch. Servings are pretty big and prepared relatively quickly. Wish they didn’t allow little kids and babies after 7 though as that always seems to put a damper on date night( hard to stay romantic when some jerk’s kids are screaming randomly the whole time).
It is always a pleasure to dine at Maggiano's. It is a great environment to meet friends and family for a lovely meal.
was good,little loud but nothing too bad
Waiting time was unacceptable and frustrating! My reservation was at 7pm. We didn’t get seated until 7:45. Then when we sat down the service took awhile and we didn’t order until 8:10. I understand that in the food industry things get pushed back, but this was excessive. So sad this happened ... in the future I will probably not din here anymore . It’s a shame, because the food is amazing. It looks like I will only place a carry out.
Great food, excellent service and good value.
we had reservations, and actually arrived a little early. we waited less than 5 minutes to be seated. Excellent service. Excellent food. Loved the atmosphere. Cant wait to return.
Food was great. Was very unhappy with service. Seemed to take to long to get our drinks and food after ordering. Cost of butter noodles for grandkids seemed a little high, but they enjoyed. Not a big deter, will probably return.
Your Chicken Marsala is delicious!!!!! Would have liked no salt on the asparagus, next time I will ask for that. Our server Heather was great!!!
Great server, great service, nice atmosphere, and like the buy one get one deal
I don’t think the food is very good. And would rather go elsewhere for Italian cuisine, but we had a surprise coupon that we thought we would try. The zucchini fritte is very good but the pasta is nothing special.
What disappointed me the most was the service. My husband and I walked in and it wasn’t super crowded. 3 or 4 staff members walked passed us as we waited to be greeted and not one acknowledged us. When we did get to our table ( very quickly) our server was fine and the speed to receive our food was quick. My husband tends to be a faster eater than I so when he was done, the server came by and completely cleared the table except for my plate which I awkwardly continued to eat. Then he brought my husband his take home pasta and I just asked for a box because I felt rushed. I figured I would just finish it at home It’s difficult to enjoy my food when it looks like I’m the only one eating.
Family Style for my family of 8 was awesome! Great appetizer, pasta, entre and dessert options. Plenty of food! I highly recommend trying Family Style with a big family.
Mike was an outstanding server. We loved our food and dinner date. Thank you.
Overall great, we just didn’t like our waitress actitude. If she was having a bad day has to leave it at home and out of work because customer service is #1 when you are dealing with restaurants.
Service was good. Food was slow this time and it was not as hot as usual. Seems like they had an issue with food runners.
Great food and service. When the food was taking a while to be cooked, the server kept checking on us and telling us the progress of our meal.
Service was very good, wait person was very attentive. Food is good, even for a chain restaurant..
Typical dinner there. Food is good. Service was very nice no issues. Always a decent experience. Only bad part is you need to stop serving salads in steaming hot bowls from the dishwasher. Such an easy thing not to do. Salads were wilting and warm in the bottom of bowls. Gross
Otherwise all good
Overall, I was not impressed with my experience at Maggiano's. From arriving at our reservation time and having to wait 15 minutes, to an additional 10 minute wait for water and a glass of wine... Unfortunately this experience continued throughout and I do not plan to come back. There are simply far better options in the area. The one kudos I have goes to the valet staff who were quick and courteous, if only the restaurant staff was the same.
The food that I received was not cooked properly. The waitress did not take notice and when I tried to get her attention, she did not respond or bring any of the things we asked to to the table, such as extra water and a side of the marinara sauce that was supposed to come with my food. The restaurant was clean and while it was busy, it was not overwhelming. I have been to the restaurant several times and I was just very unhappy with the experience I had this time- specifically with the food and the service.
Great spot for many different kinds of events. Regular dinner, baby and wedding showers, special occasions. Try the frozen peach Bellini!
The food is good sometimes and not great other times. I had pasta with olives and capers: it was nothing special.
The time before when I came i liked my entree (eggplant parmigiana ) but I hated the pasta primavera take home. Seems the pasta primavera is off the menu.
Always enjoy dining here. Eggplant parm. The best.