Overall the service and food was very good. Our server got our orders exactly right and gave very good service.
Wish we had a different server. Took forever to get refills than drinking were flat.
Service was not that great and I’ve been eating at Maggiano’s for many years and order the same thing every tine. The vodka sauce was different. Not sure if the chef screwed up this time or that’s how they make it from now on.
This was my first visit but my date had been before. He recommended it before seeing a movie and it was great! Just as my date with him......it won't be the last!!! Our server was fantastic and she ensured that our brunch was memorable! Job well done!!!
Great afternoon dinner!
Brunch was excellent, as always. This was an anniversary, so it was a special treat.
The food was outstanding, service was impecable and the 2.00 mimosa’s were spot on. Our family will return.
Usually very good. Things were a bit off. We waited 20 minutes for silverware and drinks. Was difficult eating yummy bread without water. Brought entree prior to salads. Sent these back.
Slow service overall.
Always a great meal and great service. It's a good idea to make reservations for Friday or Saturday evenings.
Our server was great, and the food was good as always.
We were greeted and seated immediately. Our server had an amazing attitude. We had questions about the menu and when we had a question she couldn't answer she asked the chef to come out and speak with us. The service was impeccable and the food was delicious!
Great for a quick dinner and the take home a pasta is great wish you could order from a wider selection for that though, if we could we'd come here more often
Reservation was for 630, we were not seated until almost 7. It was 715 before waiter made first contact with us. Food was ok for some but two people in my party sent their dishes back they were so poor. Issues with service, at every level. Very disappointing
I usually love Maggianaos. The food is great and the service I generally wonderful. I have to admit that it was Mothers Day so, they were very busy. The problem was that our table was basically ignored by our waitress. Her partner and others had to be stopped and asked by us when we wanted something. I would not even mention it but I watched her and the others stop at the tables near us several times during dinner without being asked. We had to ask for bread refills, our check etc. I also never received the drink that I had ordered until she finally stopped by at the end of our meal and as she was cleaning away the dishes, she said that she would get my drink. I of course told her no.
I realize that it was one of the busiest times of the year but when others around us were getting service and we weren’t......
Very cold and very loud. Difficult to have a conversation. A bit overwhelming on Mothers Day. Service was very good, just a bit slower than normal due to the volume.
It was Mother’s Day. I’m surprised that they did not plan better. We were seated one hour after our reservation.
The waiter was excellent and as always the food was wonderful.
I had the shrimp scampi and it was VEERRYYY salty and really watery. My husband and mother in laws food was salty as well. We asked our waitress for more bread and she completely forgot about us. We had to remind her after we saw her take 2 other tables bread. We had a reservation but still had to wait 45 minutes after our scheduled reservation. Just rediculous overall. I’ve had WAAYYY better Maggianos. Springfield was not the move.
Mother's Day menu was very good. It was busy, which was to be expected. I always love the chopped salad and lasagna. Desserts were excellent, too! Recommend for good Italian foode and value.
Great time celebrating Mother’s Day!
good quality food with a variety of options, even for vegetarians. Quick service even on a holiday. Timely service. Excellent location with ample free parking near by.
Fantastic food and service!! The Mother’s Day special was amazing! My family and I really enjoyed it.
Mothers day dinner was great. We enjoyed the food, and it was great portions for the price
Took family there to celebrate a special occasion. Confirmed reservation with restaurant in advance over the phone with the manager to make sure we wouldn't have to wait upon arrival. We were seated immediately, which we appreciated.
The server was friendly, and we didn't have to wait too long for anything - at first. However, as the meal went on, there were hiccups in service. First, someone asked for a vodka martini with a twist, but we were brought vodka in a short glass, no lemon. The restaurant comped the drink. Then, all the food came out, except one person's side order of pasta with sauce on the side never came out. I had to get out of my seat and track down the server to get it. At the end of the meal, the server asked if the whole table was "together," meaning on one check. I said yes, but two checks were presented, one in front of one of our guests. It was a bit embarrassing because my husband and I were the hosts of our party.
Anyway, I know you can't expect too much from a chain restaurant. We didn't have a bad experience overall, but we might not go back with a large group again.
We were fortunate to get a reservation right before the dinner rush on Saturday at six p.m. and received prompt service. Hoping to get in and out quickly seemed to match up with the plan of the management as multiple servers brought and cleared items and expeditiously packed up our leftovers. Regarding the food, our entrees were chicken saltimboca and spaghetti and meatball marinara. Everything arrived hot and was properly prepared in generous portions. Meatballs were moist and nicely seasoned and the pasta was cooked just right. The saltimboca was good, with two generous pieces of breaded chicken and a marsala sauce that was kind of bland, but was perfectly good for what we expect at Maggiano's. They deliver consistent family-style entrees at a rapid pace and they do it well. Overall, a positive experience. They even include a take-home pasta dish when you order one in the restaurant, so we ended up with plenty to take home.
I have always like Maggiano's, in fact had the Tyson's location for my wedding rehearsal dinner. We went to the Springfield location for my Father In Law's birthday. When we arrived we checked in, however they didn't seat us because the majority of our party was not there. Once they came, the hostess proceeded to seat us at a table that was smaller than our party. Come to find out she checked us in based on First Name and shocker there was another person with the same first name. Once ironed that out they sat us accordingly. The waiter came at are table with 10 people in a room that was pretty loud. He serviced our table entirely from the other end of the table, which is highly annoying as you have to scream for him to take your order. In one instance I waved him to come to my end of the table to order a glass of wine. He walked away and brought me a cocktail. Oh well, it was good but not what i expected or wanted. Then towards the end of the meal they sat a person at the table next that was so close both the person who sat down and I looked at each other and laughed. These are small details but when you are paying $300 and $65 in tip you don't want the frustrations of cramped seating quarters and having to scream to a waiter. My FIL enjoyed it, so that's all that matters but I might choose elsewhere for a special occasion next time.
Maggianos Mom’s Lasagna is the best! I make good lasagna but theirs is better and you can take a second meal home! What a deal! AND our waiter was friendly and we enjoyed his service!
Waitress was good but service was very slow. It took 2 1/2 hours for our dinner. I think that they need to hire more people.
Good food, good service, and a very good place to celebrate a special birthday for a special person!
Great customer service. It was my B'day and my waiter was exceptional.
Our party grew from 6 to 7. The server was very receptive and made the necessary adjustments quite easily. The facility wasn't packed. But the noise level made it difficult for me to hear others speak at the table. The one of the three appetizers came out late, but we made do. These were all minor items. Overall, things went really well.
Excellent. Repeat customer. Will return for special occasions.
I made reservations for girls night out with a few of my close friends. We arrived early and were seated right away. Our waiter, Brady, was wonderful. He was very helpful with the menu description. He also asked if anyone was on a special diet which we thought was very thoughtful. His service was on point. The food was awesome as always, we ordered the Family Style dinner and were very satisfied. Not my first time at Maggiano's, but my first time using OpenTable... I was impressed by both.
Great service. Got booth requested in reservation which was nice, but right by kitchen so very noisy. Next time will ask for booth at front of testaurant near windows. Great deal on pasta dishes, buy one, take one home. We enjoyed bruschetta. Goid and strong gin and tonic. Great service.
The server was very nice and welcoming. The bar was having trouble and our appetizer came out before our drinks did. We asked for the bread on the side, and the food runner knew this and told us she’d be right back with it, but never came back. For our entrees, my boyfriend asked for a side of pasta that didn’t come out. Again, the food runner must have saw it on the ticket because she mentioned it before we did, and said she’d be right back with it. She never came and when we finally saw the server, they must have not made it because it took 10 minutes more to get it. The server had done all her parts, but the rest of the service was lacking the skill of reading the ticket and bringing out the entire order!
Our Grandson's top choice for his Birthday celebrations. Mama Lasagna is his FAVORITE!
Never disappointed! Food and service were outstanding and crowd was minimal which kept the noise level down.
My son found hair in his food twice. The resteraunt was gracious and my daughter and I loved our food!
Always enjoy Maggiano’s .
Good food, good service and never rushed!!!!
Excellent food and service, as usual. We decided to have salads & appetizers only, but that was enough: the sausage and peppers was big enough to be a meal by itself!
I think the party was too huge for the waiter to deal with.