Maggiano's - Springfield
T: 11:30 AM - 10:00 PM
W:11:30 AM - 10:00 PM
Th: 11:30 AM - 10:00 PM
F: 11:30 AM - 11:00 PM
Sat: 10:30 AM - 11:00 PM
Sun: 10:30 AM - 9:00 PM
Our server Scott was just top-notch. From the introduction to the last bite, it was surpurb. This guy ought to teach classes to everyone on customer service. Tipped him 25% of bill. I was just great!
Service was spotty at best although server did try to right all that was wrong with the exception of my girlfriend's chicken parmigiana being overcooked. Server forgot napkins after a second request, a side salad with a meal, and almost forgot part of my order until I said something. That was resolved but overall a bit disappointed.
Most things went very well, but was disappointed to feel hustled out the door after paying our tab. It was lunchtime and the restaurant wasn't full. We had a large-ish group and were enjoying talking, when the waiter announced we could leave...but it felt like we "should leave." Kinda dampened the Italian sit-and-chat over a leisurely meal vibe.
The first dish I ordered wasn’t what I remembered (wasn’t very tasty at all), but the server quickly took it away and I was able to order something I was used to. The only thing I found a bit confusing or a bit disappointing about my visit was not getting a to-go dish. The server said it was because I’d ordered a specialty pasta, but I’ve done it several times in the past and that’s always been the case. Not sure when they changed their policy, but overall not a bad visit.
The service was slow, really slow and the restaurant was not even full. The food was not hot when we got it, rather warm same with deserts that are meant to be hot...
Great service and great food. I had the low fat chicken pasta and it was perfect plus I got to take a pasta dish home.
We have dined at this restaurant and at this location a few times. Each experience has increasingly become worse, and this will be our last time dining here. After raising issues about the service, we basically received a sorry but not sorry response as the manager proceeded to falsely accuse us of not paying the bill. Our credit card servicers would argue otherwise. The food is good, but I would strongly recommend you go to a different location.
I have been to multiple locations and this the VA location held true to the consistent flavor and quality ingredients. Love this place and will be back for sure. Sangria is great, we had two pitchers and preferred the sparkling. Rigatoni D and gnocchi we great. Server was phenomenal as well.
We went with my mother in law for a quick bite. Their menu for two was great value and she had good options to freeze- great for her
Service staff was fabulous! Food was great! Great place to meet with friends and family.
Pretty good food. Service was good. Ambiance was okay. All in all a solid choice.
Went to Maggianos for dinner 10/1 @5:30pm. At the time the restaurant was not that busy. The food was really good, but the service was horrible. Our server would disappear for extended periods of time, the manager never came over and said anything to us as far as apologizing for the wait. It took 20 min just to get our order placed, and then he didn't come back for quite some time. We had people in our party on a time crunch, he should have brought out the to-go pastas shortly after the food was brought out. Also when we were finished we were waiting another 20ish minutes just to find the waiter to get boxes, the check and the to go pasta. I would not go back to this restaurant based on the experience.
My husband grew up really enjoying Maggianos when he lived in California and wanted the share the experience with me now that we live in Virginia. We made a 245 reservation via Open Table and arrived 10 minutes early. We were immediately seated. It took 5 minutes for anyone to come over to our table and once our orders were taken, it took another 20 minutes before the bread came out. Our food came out shortly after and we didn’t see our waiter once our food came out, until we were finished eating. The food was good, we were just disappointed in the service. I ordered a classic pasta dish which comes with an order to go. We actually forgot about it and left, my husband remembered once we stepped outside and we went back in to ask the waiter for the second portion. I’m not impressed and it seems that this isn’t the level of service my husband was used to. It is unlikely that I will dine here again.
Wonderful Sunday Brunch! Extensive menu. Marvelous Service.
Food and service were terrific. I will be coming back. Great selection. I had a great time.
We had a reservation and were seated within minutes upon arriving. We sat outside, which was nice and more quiet than inside the restaurant. The food was good and plentiful. Ordering a mixed drink from the table was slow to get and beverages were never refilled. The server never did bring my salad, not sure if he forgot or didn't hear me?
Overall, nice place to go for Italian food if you are nearby.
Overall, a good meal with great service. Just two minor complaints- food was a little saltier than usual and the place was FREEZING.
Good food and good service; nice ambiance. All good!
Took a while for us to be seated when we had a reservation. Reservation was at 7:30 but seat at 8:00
Chef Manny and the crew were awesome! He came out and attended to our friends dietary needs and the recommendations for food were spot on!! Definitely a winner... great crew!!
Awesome place and better food...would highly recommend
Great dinner to celebrate a friend’s birthday. The server even brought her a dessert with a candle without being asked (he spied the gifts).
I love Maggiano’s!
It’s always my go-to for lunch dates with girlfriends.
The meals are delicious, the desserts yummmmmmy!
Our server Patrick was delightful, knowledgeable about the different meals and specials and gave us time to chat.
I highly recommend Maggiano’s ⭐️⭐️⭐️⭐️⭐️
We love it there! We would suggest more booth seating.
The food/pasta was good. The waitress forgot our salads and the children's meal came out last verse first. Not the best experience.
I was delighted with the brunch. It was delicious, included $2 mimosas, and wasn't terribly pricey. This will be my new go to for brunch.
I can always count on Maggiano's for consistent food quality. They have a great variety of options including pasta, seafood, chicken and beef. My personal favorite is the "Rigatoni D" but everything I have ordered there has been great. They have great appetizers and excellent bread. I frequent the Tysons Corner and Springfield Mall locations and have always enjoyed great service in a timely manner. Open Table is the key to speed as they have honored by reservation every time, even when I book within minutes an they have a 30 minute or more wait.
A delightful dining experience as usual. We had a Gluten and Dairy Allergic Party member with us this trip. The Chef came to our table to ascertain all the forbidden foods and obtain the names of the desired dishes from the menu. He then summarized how he’d prep them so they could be consumed without consequence. And, finishing with a move that was absolutely endearing, the Chef took our entire party’s order including appetizers, salads and entrees. Everything was prepped to perfection and absolutely delicious! Maggiano’s Springfield gets Gold Stars to the infinite degree!!
We were there on 9/15 for a casual family dinner. We had reservation so we didn't have to wait long for a table. The food was very good as always. However, the service provided by the waitress (Katie, according to the receipt) was terrible. We had to ask for water refill a few times before we got only one glass of water, while 2 glasses were empty and the others were quarter full. We had to ask the waitress repeatedly to please clear the appetizer & salad dishes so that we could have enough room to dine comfortably, because two of us ordered the Seafood de Marie which comes with a big bowl for the shells. The waitress was not responsive at all and she was a terrible server!! It was was not a pleasant experience for us.
The food was delicious and the atmosphere was nice and calm. The service was great. We were able to be served in a quick manner.
The food and service were both exceptional. This was an 46th anniversary meal and management bought us one dessert, which was unexpected. Maggianos is great and we strongly recommend them for brunch, lunch or dinner.
We had a great family gathering for my husband’s birthday. The food was great, with something for everyone. The service was attentive and not intrusive. I guess we were lucky that it was not a busy night, since our group could get a little noisy. We were never made to feel out of place, but always very welcome. Love Maggiano’s!
Delicious food always!
Tony was a great server. The food was great as well. I always enjoy dining at Maggianos.
Normally service is great but this visit was slow and we had to track the waiter down for our check and when someone finally found him there seemed to be words between the staff. If staff have issues take it up outside the view of patrons.
Ambience was nice though the lighting was a bit darker than I would’ve liked for it to be. Our server was informative and attentive, so I have no complaints about that. The food was so-so. With the pricing, I was expecting it to exceed my expectations, however it didn’t. Would I recommend the place? Sure, but not as a place that I would want to go back to anytime soon. Just to try one time and see how you like it for yourself.
Excellent brunch, great atmosphere. I will be back. I had a great time. Will be one on my favourites.
Great service and great food. Had gluten free options.
Our waitress was superb!!! Food and wine excellent!!!