Maggiano's - San Jose
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Food was gross, they give you extra serving of pasta to take home... We didn't get ours and we beelined it to the door so the waitress wouldn't remember we asked for it. Service was also not good, and we had to bug other servers twice the contact ours.
Great food and great atmosphere. I was a bit worried about the noise level and whether they would be able to accomodate our party of 11 people but the staff at Maggiano's came through magnificently. They put us at a table in a nice secluded corner away from most of the patrons and we were very happy with that. The service was just awesome and my husband had a great time for his birthday. We had 3 little ones with us also and the family style meal and setting made it so easy to accomodate everyone. Thanks for making our dining experience very enjoyable. I feel quite bad that I forgot to find out our waiter's name but he did a commendable job. I would definitely bring my family and friends to eat at Maggiano's again.
The appetizers were so good it made it difficult to finish our meals. Food was nicely presented, everything came out hot, nothing bad to say. Thoroughly enjoyed the dinner.
Very tasty Italian food, the service was a bit slow, but friendly. All in all a good experience.
Super delicious meals and limoncello rasberry tiramisu.. Service must be better and especially on special days we expect extraordinary attention.
Open Table notes and Customer ID must be known by the servers.
I will come again definitely.
Even though we had a reservation we waited for 20 minutes. The waitress was extremely rude and never asked if we wanted refills on water also I asked for light sauce on my chicken parmesan. It came out covered in sauce. We ended up having to hunt down the waitress to get our check. Terribly disappointed will not recommend to anyone.
Great restaurant when you are in a celebratory mood. Bring your friends, but make sure you reserve a table a few days in advance.
The value for the money is great! They give you a lot of food and you have to take it home because you can't eat it all. 😀💐💕🌺
Always very friendly and supportive servers. My experience they will go the extra mile. So if you have special dietary requests it’s worth asking.
I am very grateful that this is a location that everyone in my family can enjoy for special occasion. It can be hard to find a spot like this due to my gluten free needs. I know I can eat here without getting sick; however, the last two times I’ve had to have them redo my entree since they first bring out a normal meal instead of gluten free. Originally a chef use to come out and talk to me to ensure that I would get a safe gluten free meal, and lately the waiter or waitress just writes GF on the order. So I would suggest verifying with the waitstaff before enjoying to make sure that you’re as safe as you think you are with ordering gluten free.
30 minutes delay to set up seat. Saver could not open clearly wine by corking. Somebody drop source and then don’t cleanup it. Terrible tonight.
On mothers day last year, I took my mom here, we had a wonderful time. This year I thought we'd do the same as the food is delicious and usually service is great. However, I didn't get seated till after 30 minutes AFTER my reservation which was at 6:45pm. THEN we were walked to a table that wasn't set up yet so they scrambled to set it up. Then no one came by for 20 minutes. No water, no bread, no hello. Then a waiter comes up and ask if we're ready to order... I asked for water... as we have been sitting and waiting. He goes "oh that's not my job it's my busboys job"... As a manager myself I get it, it's a holiday, its busy, but considering everything if a customer asks for some water just apologize and get the stupid water, not make an excuse and blame someone else.
The food from Maggiano's is always good. We had the family dinner and the food is abundant and delicious. We arrived on time but was told 20-25 minutes late in serving reservations on Mother's Day. We understood it is a busy day and upfront information. We always love Maggiano's and will continue to do so if we can find a reservation. We are lucky enough to have the time slot 2 weeks ahead.
Reserve table at 6 but didn’t get seated until 645
Good food and service. Family style was our choice. We had plenty of leftovers to take home.
I ate at this restaurant for the first time on Mother's Day. I had reservations at 4pm. We checked in about an hour early so we can be seated quickly but we had to wait addition to 20 more minutes. My family had a good time here. The waiting was a drag but is expected on a holiday. We waited in the bar which was great service. The drinks were well made and strong. In the dinning area our waiter was patient and nice. Our food was served quickly and correct order as well. I ordered a chicken Parmesan which was delicious! I was not expecting a big meal with two chickens and small spaghetti bowl but it is good that I had food to take home to enjoy. Overall, our experience here was good just don't expect to be seated quickly on a holiday even with reservations.
We sat down at 4:00 when our reservation was for 3:30
We didn’t leave until 6:40 because we had to wait for our food
The wait in the San Jose Maggiano’s is horrible. We have made reservations and used open table and yet it’s like a 45 minute wait. The folks for reservation should HONOR the reservation times, otherwise why do it ?
Food was good, staff was friendly and dealt well with the holiday rush. Also, what restaurant gives you another meal with your meal?
Me and my wife are not always up to "trendy" types of establishments but I made the decision to try anyways. Parking in Santana Row is a bit challenging to say the least and it seems there are not exactly safe or easier times to go. This is not the fault of Maggianos but overall can affect anyones experience should you choose this location. With reservations (Mothers Day) the wait time was 40 minutes. Dining area is quite crowded and loud. Definitely leans toward family style seating with little hope of privacy. Food quality is lacking but none of the entrees at our table were train wrecks. Based on cost I would say value misses the mark. Thankfully our waitress (Deja) and staff was on their game and helped to mitigate other deficienties overall.
Mother's Day celebration for me is at Maggiano's every year. I am glad that I was able to get the Mother's Day family meal special.
Still one of my favorite restaurants. Great food, ambiance, and service!
It may have been because it was Mothers day and very busy, but it took us so long to get our food. We were in the restaurant almost 3 hours and there was only 2 of us.
I had a great Mother's Day meal with my family. Attentive waitress. Only complaint was lack of bussing. Small table, dirty dishes in my face.
We had a wonderful Mother's Day lunch. We had the family style meal and every part of it was delicious! So much food!
Our server, Briana, was great and made sure we had everything we needed. So glad that we made a reservation, because it was very busy for the holiday and the wait was long for those without one!
We had a very enjoyable afternoon!
My family has gone to Maggiano's Santana Row since it opened in February 2003. We have always enjoyed the food, staff, and ambiance. The food is delicious and the prices are reasonable. Maggiano's always reaches above the bar and manages to exceed our expectations. The wait staff is exceptional, working together like a finely oiled machine. At the helm is its wonderful manager, Greg, who treats everyone like family. We will be going to Maggiano's anytime we're hungry.
Always a great time and great food here. One of our many go to spots.
Celebrated Mother’s Day it was great!!
Relaxing setting and great food. The place is usually busy so I recommend making a quick reservation. The food is not so pricey and very good, worth your money.
Had the dinner for 4. The food was delicious. The place is always crowded and at times the service was a little slow but we were in no hurry so it was fine. We will be going back.
Ryan our server was prompt and attentive. Only thing we had to ask for were boxes to take the extra food.
Service was slow. Serve forgot to bring us bread.
I had an appointment at 9.30 pm but I did not get my table until 10 pm. People with no reservations who came after me got their tables before me.
Love the ambiance, food and people! Best Italian restaurant!
Usually consistent in quality but our meal was cold, not well prepared and sloppily presented this time. Our friendly server also didn’t take orders correctly and was super busy so we didn’t want to add to her stress. We’ve dined here for years so I hope it was just an off night. It will make us hesitate to book, though.
All our friends were happy and satisfied to come here. We ate a lot and took home a lot too! Good value!
Jimmy was an excellent waiter and the food came out promptly and tasted very good
Place was perfect in all sense, right from waiting time to dining to see ing , e erything was perfect
Overall the service and food were good. Better then the last time we were there.