My waiter wasn’t really attentive to us. I heard from other waiters if they’re there for a special occasion. I was there for a birthday wish my waiter asked about it. She was ok. My food was a little dry
We have been to Maggiano's many, many times and it is always very good. If you order a
classic pasta dish, you can get one for free to take home. This restaurant is very generous with
their food and proportions and has a very nice atmosphere. This time they were very slow in
serving my drink plus the food. They are normally not so slow, but it seems that when they are not too crowded, they take longer. Strange? If you like music from the 40's, that is what they play. It is very nice and soothing.
I have been to your restaurant quite a few times over the past several years. Lunch and dinner with friends, celebrating birthdays, private parties. Food is outstanding and we look forward every time we go to eat at Maggianos. The waiters are all very pleasant and friendly.
Food is always good. Service is either satisfactory or not at all. Reception is not the greatest.
This particular receptionist, ISABEL, is the most unfriendly and discriminatory person in this place. We waited 10 minutes before our registered check in time to dine. Still waited another 15 minutes to sit down in a very uncomfortable spot so we requested to be move in to one of the many empty booths to dine. We were denied and told to wait for another 30 minutes if we want to. We have been dining in and out of this place for many years, on different occasions, and yet this place isn't satisfying most customers anymore. Please find ways to improve customer service starting from your receptionist!
Would I STILL recommend it to friends and co workers? Depends now!
The best part about this place was Adrian our server. He was knowledgable when it came to the menu and food in general. The food is ok, but it’s a chain so don’t expect anything amazing. I go out to eat and expect good service, most places have subpar service, but Adrian was a top notch server.
It was my friend's first visit to Maggiano's. I have been many times. She loved it and said she is definitely coming back. The waiter was attentive, informative, and courteous. We loved the crabcakes starter, and enjoyed our time there and were not rushed through our meal. Their bread is always delicious. Was a great time all around.
Open table was great. Very confused on why lady said no more reservations allowed or walk ins when Open table had several.
Very pricey for what you get. Food preparation very inconsistent after going there several times. Table setup is poor. Always missing utensils. Coffee is always delayed. Excuse that they run out of coffee. You would think that an establishment like them could figure out how much coffee to make. Ordered wine by the glass and consistently get dirty glass. Almost like dishwasher has left a soap film and particles.
However the banquets are wonderful. Food and service is excellent and definitely priced right. Definitely recommend it for large occasions
Great for a date night or any occasion for that matter.
Poor service. The waitress forgot our orders
On the evening of January 12, 2018, my wife and I celebrated her 65th birthday with a card sent to us from the restaurant inviting us back. Our server did an absolute wonderful job and made us feel warm and special while serving our meal. The meal was great, however, the party across from our table was very disruptive to our experience as three children played non-stop video games with the screens facing our table even while dinner was served. Each of them had little kickstands on their phones so they could play, eat and make game comments at the same time. I briefly spoke to our server about this situation and asked her to bring this behavior up at their daily staff meeting. I’m sure she did and I thanked her for doing so. Is there any appropriate etiquette in restaurants for kids playing video games at their table instead of talking to parents and learning about manners?
Thank you for taking time to read this message and please give this circumstance your consideration as to restaurant operations.
This review was sent to the restaurant Manager & General Manager.
Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.View Private Dining Details