Maggiano's - San Jose

4.4
icon/ic_reviewCreated with Sketch.
6746 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Welcome to Maggiano's in San Jose, located at Santana Row, San Jose’s newly opened European-style shopping, dining & entertainment destination. Maggiano's 16,000 square-foot, 220-seat restaurant is ideal for group lunches, festive gatherings & romantic dinners for two. We specialize in serving lavish portions of authentic Italian-American cuisine served family-style. Our menu is large & varied, offering an extensive selection of homemade pastas, signature salads, prime steaks, fresh fish & memorable desserts.
avatar copy

Private Dining

Book your next event with us

View details
What 6746 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
Sort by
Filters
MC
Orange County
6 reviews
Dined 5 days ago
Overall5food5service5ambience5

Thanks a lot for Michael’s service! He made our son’s 15th birthday dinner lovely! Good food, great service, nice restaurant!

LY
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

My family had an excellent experience dining at Maggiano on November 30th. We had the family meal where we got to choose a salad, an appetizer, two pastas and two premium cuts.The food was delicious. The portion sizes were large and the refills came promptly. Our server Briana was attentive and efficient. She was very cheery and always had a smile on her. We highly recommend this restaurant if you very visit Santana Row!

LT
San Francisco
14 reviews
Dined 6 days ago
Overall4food4service4ambience4

Everything was good. We had a holiday family get-together, and maggiano's was just right venue.

s
San Francisco
3 reviews
Dined 6 days ago
Overall4food5service5ambience5

Had a great experience absent a bit of bait and switch with the menu. We were surprised that we had to order from the holiday menu and not the regular menu the day after Thanksgiving 11/29. The website specifically said that the holiday menu was for 11/25-11/28. Our meal was more expensive than we had planned -- approx. $44.99 per adult and $18.99 per child.

Aside from that, we had a wonderful time celebrating my husband's birthday with a large group of adults and young kids. Food and service was excellent.

L
1 review
Dined 7 days ago
Overall3food2service4ambience3

The food- All of it- was very sodium laden
I can’t believe they’d resort to something that would ruin the food -“ it’s been said that MSG isn’t used any longer in much of our Chinese food; but apparently there was something like that in Maggiano’s food”

I have been to other Maggiano’s restaurants in diff. States. Don’t recall that salty high sodium nastiness.

The only positive I can share; is that It was a good bang for your buck W- amount of food provided for cost.

KS
San Francisco
16 reviews
Dined 7 days ago
Overall3food3service3ambience3

It is always busy and noisy here and we expected that. However, it almost felt like the food was being thrown on the table. The ham was so dried out it was in eatable. Our server never came back to see how things were. We know it was Thanksgiving, but this was very disappointing.

WA
1 review
Dined 7 days ago
Overall2food2service1ambience3

Quality was way down on Thanksgiving meal. They brought out two sides that were so small, two of the five in our party pretended not to want any so the other two could have small portions. They brought out only the Caesar Salad, even though we told them we are vegetarians, and the meat eaters have fish allergies. The salad we actually ordered (they brought us out two salads we didn't order) took ages to appear. The pasta was bland. Very over priced for what we got. Won't be back.

MM
San Francisco
1 review
Dined 7 days ago
Overall4food4service5ambience3

While the place was crowded & the noise level high, we enjoyed our meal very much. The service provided by Brianna and later Andrew was top notch. We liked that we got leftovers to take home. I understand it was Thanksgiving and so many people were coming here so we understood.

OT
1 review
Dined 7 days ago
Overall4food3service4ambience4

Thanksgiving

KC
San Francisco
2 reviews
Dined 7 days ago
Overall1food1service1ambience2

It was Thanksgiving dinner, ham was old & dry, potatoes were cold. When the server stopped to ask how everything was we told her she turned around and left and wouldn’t look at us when we tried to get her attention for drink refills etc. The best part of the dinner was dessert. We have been having our Thanksgiving dinner at Maggiano’s for at least 5 years and this was the worst meal we have had. Service was awful. Not sure if we’ll go next year.

L
San Francisco
32 reviews
Dined 7 days ago
Overall5food5service5ambience5

Thanksgiving. Was great like always. Please remove the “giblets” from the gravy though.

EM
1 review
Dined on November 28, 2019
Overall3food2service5ambience5

The ham and turkey were very dry. The sides were okay, some were overcooked. However, our server was outstanding!

MM
Denver
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Thanksgiving 2019 was a success! Great food, service and plenty of food to take home!

i
Central Coast
4 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

We love Maggiano’s! This was the first time we went for Thanksgiving and we were so full when we left. The food was delicious and so awesome. We will definitely make this a yearly tradition.

D
San Francisco
12 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

Great. Spur of the moment reservation, all turned out well.

l
San Francisco
6 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

We went for Thanksgiving dinner, and Maggiano's was very busy, but yet we had delicious cocktails, food and attentive service. Amazing! What a pleasant experience!

TP
San Francisco
1 review
Dined on November 28, 2019
Overall5food5service5ambience4

Our server was amazing especially for a Thanksgiving. Will go back again.

g
1 review
Dined on November 26, 2019
Overall5food5service5ambience5

Great services. It was my daugher's birtday and the waitresses were fantastic! I have a group of 10 people and they cater to our needs in an amazing way. They went beyond their regular duties..

OT
1 review
Dined on November 24, 2019
Overall5food5service5ambience5

Ordered Lobster Carbonara, very delicious. Service was good.

OT
1 review
Dined on November 24, 2019
Overall5food5service5ambience5

Delicious food I tried their rigatoni D for the first time

JT
San Francisco
9 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Very good as always.

RE
San Francisco
31 reviews
Dined on November 19, 2019
Overall4food5service3ambience4

Not a long wait with reservations even though very busy. I have one complaint/suggestion: when an appetizer is ordered, serve it BEFORE the dinner, not at the came time.

m
San Francisco
33 reviews
Dined on November 18, 2019
Overall4food5service4ambience4

We have been to Maggiano's several times, and for the first time, it just seemed service was off a bit. We also saw and heard other tables having minor service issues also. Beyond that, the food was delicious, and we still had a good dinner

OT
San Francisco
1 review
Dined on November 17, 2019
Overall5food4service5ambience4

Thanksgiving celebration with friends

B
San Francisco
9 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

The food very good and our waitress was great. Looking forward to having brunch again.

ET
1 review
Dined on November 16, 2019
Overall1food3service1ambience3

No i would never recommend Maggianos. This is the second terrible experience I have had in a row. The first time we were walk ins sat at a table in the bar. The servers saw us and we kept getting told someone would be with us soon. After 45 minutes of this we left and went to a different restaurant. This time I made a reservation ahead of time got sat and told our waiter what happened lat time and that we were giving it another chance and hoping to have a better experience this time. Unfortunately this did not happen. Drinks were late and my girlfriend got her drink 15 minutes after mine arrived. When we were close to finishing our appetizer arrived we were told that the food would be out shortly. Unfortunately it was not, another 30 minutes passed before we got our food (after I started timing it). The manager then came by and apologized and offered us free desert. Which I appreciate, we both had pasta by the way I'm not sure why it took so long it's not like we ordered steak. Also a couple seated next to us after we arrived who had the same waiter ordered ate and left before we got our entrees. To top the night off when they brought our check the manager only comped one desert ranter than both as promised. Had them fix that and then waited 15 minutes for them to take my credit card for payment I ended up walking over to the manager to have them process payment. So over all the food is good the employees are nice and were not hostile to us. But the service itself was horrid. i will not be coming back ever it's just not worth it.
Next time my girlfriend wants pasta I'll just take her to Bucca

OT
San Francisco
3 reviews
Dined on November 16, 2019
Overall2food3service2ambience1

Had a reservation and still had to wait 30 minutes past that to be seated. Staff at desk not so friendly or apologetic. Then had to wait 10 minutes for a waiter. The waiter was great but the special birthday celebration started poorly.

GM
San Francisco
3 reviews
Dined on November 16, 2019
Overall4food4service4ambience5

Our party was given a nice table as requested. The food was good except the salad for our family style was not enough for our party of 6. The salad & main courses were brought at the same time. We felt rushed. It was my birthday. I had given the server a birthday coupon. He forgot to take it off the bill. The bill was adjusted after the credit card charge had been processed. We had a nice time, just wish we didn't feel so rushed.

OT
San Francisco
9 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

Great waiter. Good food brought to the table at just the right time. So good to not feel rushed with a table full of plates...

MF
New York Area
27 reviews
Dined on November 15, 2019
Overall3food3service5ambience2

We brought our staff out for a Thanksgiving dinner.

C
San Francisco
18 reviews
Dined on November 15, 2019
Overall1food2service1ambience1

We waited 1/2 hour past our reservation. We also got there 15 Min earlyThe waiter couldn’t hear. He forgot what we asked. It was my wife’s birthday . Food was ok but the table was too small and they brought all the food at once. We had to ask for birthday cookies. The other table had a truffle and candles. On top of all that he forgot the take home entrees and was surprised. Overall do not recommend. Very poor experience.

E
San Francisco
32 reviews
Dined on November 14, 2019
Overall4food4service4ambience3

The initial seating was not satisfactory,seating 5 of us in a small half circle booth, so we asked for a larger table , so we could talk more easily without having to shout from one end to another. The hostess attitude was noticeably annoyed, but sat us at another table. It was not exactly a great location for having made reservations. On a corner of a busy aisle, half on half off a carpet.
It was a special occasion and it did not seem special.
Just saying...

RM
San Francisco
1 review
Dined on November 11, 2019
Overall1food2service1ambience3

Extremely poor service. Despite the fact that the restaurant was not full were told to wait to be seated an additional 15 minutes after our reservation time. After we were finally seated, our table service was severely lacking. Our entree arrived before our drinks and appetiser, which was incorrect when it finally arrived. We went to this restaurant for convenience. We will not be returning.

JA
San Francisco
3 reviews
Dined on November 10, 2019
Overall5food5service4ambience4

It was very crowded and tables were placed very close together. Our food was good. Our server was busy so
It took sometime to find him to get assistance

OT
1 review
Dined on November 9, 2019
Overall1food1service5ambience5

The food was not fresh! The frozen food was reheated and served - Not a good experience and will not visit again

DG
San Francisco
5 reviews
Dined on November 9, 2019
Overall3food3service3ambience2

Overall, our visit was lovely. That said, the check-in/waiting process is very consuming, having to "battle" our way to the front podium to check in. Many people just wait around the podium, which makes it loud, and uneasy to hear when our name was called. There is also little area to congregate without being in the way of the staff or bar patrons.
Staff was attentive, professional and fast. Food was tasty, well presented and flavorful.
Ambiance is rather loud, but that's to be expected due to the size of the space... But it would be nice not to have people bump into my chair as they walk by (staff or patrons).

AM
San Francisco
38 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Always great for a special birthday!

OT
1 review
Dined on November 9, 2019
Overall2food3service1ambience4

I don’t normally write review because the places we went, their services are excellent. I was disappointed after this experience.
We waited more than 35 mins after the reservation time, then I went to ask the receptionist. She told me I had to wait for another 20-30 mins. I told her this is unacceptable (I could understand if I didn’t have reservation). Anyway, I requested to speak with the manager, she gave me an unprofessional facial. I talked to the manager then I was call to be seated within 3 mins. I think our table was being setup, she just didn’t bother to check.
This was not our first time there, also our family eat out a lot at the fine dinning restaurant. Of course I couldn’t expect to get the same services but at least they should meet the standard services.

VA
1 review