Maggiano's - Roosevelt Field Mall

My husband and I took our kids there on Valentine’s Day. It was great! Food is fresh and delicious! The server did an amazing job. We’re definitely coming back for seconds;-)

As usual, food was excellent!!

Great place, great food options especially with small kids. The price was very reasonable especially given we went out for Valentine's Day. Service was really good and even as the evening became busier the noise level was still very low.

Valentine’s Day

Love their food! The front of the house staff are very friendly and attentive.

We had to wait 20 minutes past our reservation for a seat. They stuck us at a seat next to the bar. I was with my 8 year old son. I complained and hostess was that is what I have. Waiter never brought more drinks.

Overall experience was great. Considering my group and I went earlier in the day where there isn’t as much staff the service could’ve been a bit quicker but not unbearable. The food was excellent and the portions were more than I could imagine. Thumbs up!

Very good place to go to with people who have varying culinary requirements.

I love that all the food is prepared from scratch. Chloe took good care of my mother and me.

Our waiter Nestor was great. The food has always been good except on one occasion. And last night my Caesar salad was wilted. Had 5 croutons. My lasagna had way too much sauce on it. But it was good. The three bites that i had. Nestor took the Caesar salad off the bill which i didn’t mind paying for. It’s just a salad. But he insisted. Which was very nice of him to do so. I just want fresh lettuce in my salad and more croutons! Thank you, Nestor for the attentiveness.

Food and service are terrific

The only pasta i liked was the stuffed small colorful pasta. The hidden menu and the mints are really good value.

Brunch was delicious. We all tried something new, and were please with our choices.

We had a wonderful dinner with our friends. Food was good. Make sure you have reservations. They sat us very quickly.

Dismal experience. Not one, not two, but three long hairs found in the food... and in more than 1 dish as well, so seems more than an accident. Wrong dish brought out. Empty grated cheese shaker on the table when we arrived. Server did his best to make things right and manager comped several dishes, but just not a good experience overall. Will not return.

Sheldon our waiter was awesome, service was excellent. Food never disappoints.

Good food only thing was 3 hours just to get dinner something happened in the kitchen with order manager Samantha very helpful going to try during the weekday. weekends too busy. Frozen Bellini a must😋

the reservation was not honored on time. we waited for 30 minutes before we were seated. It is very noisy and more of a family restaurant, with many children in the dining room. The food was very tasty and the servers attentive.

Great service. Macaroni was dried out veal was good

Everything was wonderful. Our waiter was great and all of the food was amazing. We've been here numerous times and they never disappoint!

I took my mom here for her birthday and we both loved it . The salad was very fresh and great . The main course was fantastic very filling . The dessert was to die for . Our server was also amazing . His sense of humor kept us laughing . We will be coming back

Food n serice was great...Erica (sorry if misspelled) our waitress for the evening was a great help in understanding n communicating with us every step of the way since it was our first time being there...n the manager was nice n pleasant.

Incredible food as always!

I’ve been coming to this location since it opened . Sunday went dinner Time I requested booth only on either side of restaurant . Right side booths open only one large party of 20 . Left side jam packed one booth open wouldn’t seat us there. Apparently, server not free for that table . I was seated on right side with large party . Manager wasn’t happy to seat us there. Not told menu redone we were looking fir Marco fir 2 meal. We took home ziti and my daughter said it wasn’t as good as eggplant or my ravioli . This restaurant isn’t consistent with food . Saw the pasta choices for eat one take one prices went up and choices are limited in lowest priced group now.

We were celebrating my daughters birthday. The food was very good and the service was excellent.

Disappointed with the food but had a nice time because we were with friends

We were seated almost immediately which was great! It was my husband and I with our two children. Appetizers came out very quickly and I appreciated that. However, it went downhill a bit when our 4 entrees took almost an hour to come to the table. To add insult to injury. The adult entrees were luke warm at best. The kids meals were nice and hot. I could appreciate that at least. Needless to say. The rest of our evening was fine and the desserts came out quick. I wish my entree did come out piping hot- but I still feel the pricing is fair especially with being able to take home a second entree for the price of one.

The table we were sat was terrible and wobbled constantly, but our waitress was really nice and attentive.

Way over priced. Mediocre food.

Late Saturday lunch; nice bargain because get another meal for tomorrow. Server, Kola was quiet but did a good job. Would suggest instead of all bottles of wine to have some reasonable house wine available. Did enjoy our Chianti though.

I appreciate the delicious food, well kept restaurant, clean bathroom, and great service. I will return for more.

Igor was a great server. He definitely made my mother feel special when he came out singing happy birthday. This was the best Italian food we’ve had from a franchise; they’re on a whole other level compared to the usual suspects.

The place was empty, regardless I still had to wait a long time for a drink from the one barmaid.
....then my 4 guests arrived and she was no where to be found again....I literally had to go look for her and I could not find her....she finally appeared from the back.
My guests were getting impatient and they said why don’t we just sit at the table. ...a little embarrassing when your entertaining business guests.
...Previously o booking one of my intended guests said “how is this place”?

Once we sat down the waitress came over.
However once again, on at least two occasions I had to ask another passing waitress if she could ask her to come by.

I could imagine when this place is busy it must be a disaster!

The place was not busy at all, I was baffled at the lack of urgency....I felt like I was in a a Southern State Cracker Barrel.

Bought a friend for his belated birthday. My guest loved the food and the manager and server came with lemon cookies and said happy birthday to my guest. I bring a lot of people here and the enjoyed the food. Thanks for a great time. Keep up the fantastic customer service.

Great atmosphere. Service and food was great. Will be back.

Although the restaurant was very slow they sat us at a booth in the bar where a group of ladies was having an evening out and were very noisy and intrusive. They finally moved a bit further up the bar. It there was no reason to seat us on there. Other than that the food was as to be expected but the pricing has changed since we were there last a couple of months ago

Just a small family lunch post holiday craziness. Service was wonderful — waitress was an absolute doll! Food was excellent as usual. Our party sat at one of the bar booths and it was just as lovely as the main dining room.

Waited close to an hour past our reservation time

The service was terrible. From the moment we walked in to the moment we walked out. We had a 715 reservation and arrived at 7p. Spoke to the hostess that told us it would be a few minute. 45 minutes later we were being seated, after multiple parties of 5 were seated before us (with 730p reservations).

When we finally sat down our waiter asked if we were there for a specific occasion, it was my birthday. He wished me a happy birthday, asked us drink orders and disappeared for 30 minutes. No drinks, no service. All around us people were celebrating birthdays so we enjoyed the atmosphere. When we finally got our drinks, we received 1...out of 5. Then proceeded to wait again for 20 mins for the rest. We put our appetizer order in, calamari, Tomato Caprese, and a salad. When we received the salad and calamari we reminded the waiter we were still waiting on caprese....that, didn't happen..even after we reminded him mid way through dinner he brought it over, 3 pieces of tomato with cheese on top so old and frozen we couldn't eat it.

Our food came and I got the shrimp Fra diavolo, the pasta was sticking together like it was left in the pot for too long and I was eating it by cutting it with my fork just to get it to unstick from one another. We ordered more drinks, that never came.

Finally the waiter came by to ask if we wanted dessert to which we laughed and said we were OK. Fully assuming we'd get a happy birthday, but that never came.

Literally the worst service ever, that food was not worth it and neither was the 45 minute wait. I actually saw tables around us having the same issues, one customer was telling his waiter "this is very f***ed up" I had a very unfortunate experience and hope no one else does.

Decent food for decent price. Good place for birthday dinners and such.