Maggiano's - Roosevelt Field Mall
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Thursday, November 28, 2019
I was in town for the premiere of Family Kitchen Revival on Tuesday Nov. 19. Chef Jonathan Scinto recommended Maggiano's to me. He was right, the food is fantastic, service is top notch, great atmosphere for a fancy dinner with my girlfriend. I couldn't be more pleased with my experience there. The filet mignon is incredible, so is the chicken parm!
The waitress was absolutely adorable and excellent. The food was tasty. The restaurant is always classy and clean. We were treated very professionally by the person who took our reservation. The only negative was portion size was a bit small for the price.
Not worth it
A+++ all the way!
Horrible!!! Service was terrible waited half hour for drinks. Server was totally overwhelmed. Sat near the bar and our view was of garbage!! Never again
Lizzie our server was great! We did a reservation online and we did not have a long wait
Had a reservation through open table. Waited 25 min before being seated. No knives on table or bread plates. Had to beg for water. Waiter only asked 1x for drinks. Food cold waiter didn’t remember If coffee was regular or decaf.. have been to Maggiano’s 5 times. Had much better experience.. don’t know if we’ll be back
Food was terrible
Very nice place. Our server was excellent!
Sat at bar for dinner. Going for Coppola Chardonnay and a charcuterie plate. Both of which we had before. They no longer had either. We picked a different glass of wine and a spicy dip and two flatbreads. The spinach dip was put in at least 20 minutes before the flatbreads and they came out 2 minutes apart. Both were just ok. Definitely not worth gouging back.
We were celebrating my husbands return from overseas. He has been away over a year.
Boris, our server, was personable, extremely patient and attentive. He helped to make our dining experience a great one.
Service was excellent Great food
Danielle was our server and she was absolutely the best. Made the night so much better and constantly checked up on us throughout the night, and helped with any questions.
Our reservation was for 7:45pm and we didn’t get seated until 8:35. Hostess felt very bad so she preordered our appetizers and they were all on the house.
We've eaten there before. Loved the food. Great service. Waiter was very attentive offered his take on dishes to help us decide. Glasses were filled. Kids were very happy liked the new dishes that they had tried.
The food was fantastic and our waiter, Derrick was AMAZING! He was very attentive, helpful & courteous. It was as if he invited us into his own home. He treated us like family! Will definitely be returning!
The food is delicious and the chianti smooth. We had great service and a great time! Love the lemon cookies. A simple but delightful dessert.
While the food and service are always good to excellent, it was disappointing at 4:30 in the afternoon to learn that our dinner choice was already sold out. Their prices are a little high for this type of restaurant. You can certainly get delicious veal and pasta dishes at almost any local Italian restaurant for less. And when ordering veal at a high price, the portion (compared to other dishes) is small. With an online coupon, it helps to get a better value.
Excellent server (Rita) and food was delicious!
Only issue was bar made my second drink in a smaller glass than first and I teased that if I ordered a third drink it may come in a shot glass!
But regardless, I love the place!
Great service, waiter was wonderful, good first experience.
Great food Great Service. The kitchen was slow, but the restaurant was at full capacity
We had reservations and were seated within 15 minutes - not terrible as I know the place was very busy for a Saturday. It was most likely understaffed as our waiter came to our table a total of 3 times. Once for drinks, main order and dessert (at which point we asked for the check right away since we didn't want to wait an additional 30 minutes for him to resurface).
Apart from poor service - which I don't completely fault the server- it seemed he had tables that were not even in a cohort together. Instead it seemed he was going all over the restaurant. The food was great and the value is something you can't beat.
We had the worst experience. The service was slow and understaffed. The manager needs to learn better customer service. The food can out cold and was inedible. I would not recommend this restaurant at all.
The quality of the food is not consistent. My food did not come out hot.
My wife and I had a very enjoyable time. Our waiter, Sheldon, was very helpful and professional throughout!
Great food, worst service I've ever received. Server would disapper and we would have to keep asking other servers to find him. Waited 45 minutes for Penne with meat sauce (mind you the restaurant was about 25% full).
Terrible service. Still waiting for the water we asked for. Forgot my daughters order. Had to ask different waiters for help, dessert, check, etc..
The food was adequate. Everyone liked what they ordered. Some of the orders came out wrong, but they were corrected. It was very loud, which made it hard to talk to one another. We had a reservation, but it took about a half hour to be seated. They did not rush us and let us stay at our table as long as we wanted.
Yummy food! Rita is a great waitress. Family style menu has a lot of selections to choose from. Dessert is good all around.
Food is always great, Saturday nights are busy make a reservation.
This was my first time eating here and I was pleasantly surprised. Food was very good. Decent Portions and the service was very good. I will definitely go back.
Very slow service for a half empty restaurant. 4 people only 3 salads. Waited 15 minutes for the last one. Then later we were done waited 1/2$ hour for the pastas to take home. We had 3 waiters at different times,service stunk.
We were 10 people. It took over an hour to get our food. The kids were served right away and then had to wait for the rest of us to eat. The food was good. The restaurant was noisy. Our waiter was very friendly and accommodating.
They food was good. My daughter tasted both the chicken alfredo and the lasagna. She felt the alfredo was a bit lacking in sauce and the lasagna was a bit on the salty side. I had the shrimp scampi which was good. Overall an 8 out of 10 on the food
If I could give it a ZERO I would!! Food was terrible. Lied about reservation time FORTY- FIVE minutes after reservation we were seated and only after going up to host THREE times!!
Very busy night . Had reservation for 6:30pm was seated at 7:15. Took a while to receive each course. Salad and entree were adequate.
Realized when we got home we Did not receive our 2 tomorrow orders.
Overall service can be improved with additional wait or busing staff.
Staff was considerate and aware of the delays. Management must resolve this issue.
Had a good time. Especially watching the yankee game. Some good laughs with our waiter
Very good. Servers was awesome will go back