Nearby points of interest

  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi
  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi

Nearby points of interest

  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi
  1. Distance: 0.13mi
  2. Distance: 0.92mi
  3. Distance: 1.04mi
  4. Distance: 1.12mi

About Maggiano's - Richmond

Welcome to Maggiano’s Little Italy in Richmond! We are located at 11800 West Broad Street in Short Pump Mall. Our 400-seat dining room is ideal for group meals, festive gatherings and romantic lunches or dinners for two.
Maggiano’s specializes in serving lavish portions of authentic Southern Italian cuisine served in a vibrant dining room. Our menu is large and varied, offering a great selection of homemade pastas, signature salads, prime steaks, fresh fish and memorable desserts. Dine family style or a la carte – either way, you’ll love our large portions of Southern Italian cuisine.

11800 West Broad Street
Richmond, VA 23233
View Larger Map

Dining Style:
Casual Dining

Cuisines:
Italian, American

Hours of Operation:
M: 11:00 AM - 10:00 PM
T: 11:00 AM - 10:00 PM
W:11:00 AM - 10:00 PM
Th: 11:00 AM - 10:00 PM
F: 11:00 AM - 11:00 PM
Sat: 11:00 AM - 11:00 PM
Sun: 11:00 AM - 9:00 PM

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

Phone Number:
(804) 253-0900

Website:
http://locations.maggianos.com/virginia/henrico/23233/11800-west-broad-st-/

Catering:
Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 804-253-0920 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.

Parking Details:
Our Guests may use valet or park in the public lot.

Executive Chef:
Michael Rosenhoover

Additional:
Bar Dining, Bar/Lounge, Beer, Full Bar, Wheelchair Access, Wine

Private Dining

Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.

Maggiano's - Richmond Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.5

service

4.4

ambience

4.4

value

4.3

Noise

Moderate

93% would recommend it to a friend

Special Occasion (142)
Good for a Date (124)
Good for Birthdays (121)
See All
Good for Anniversaries (112)
Good for Groups (104)
Romantic (92)
Comfort Food (81)
Worth the Drive (74)
Casual (67)
Great for Lunch (65)
Authentic (62)
Cozy (61)
Business Meals (58)
Fun (55)
Sunday Lunch (53)
Great for Brunch (40)
Seasonal (40)
Creative Cuisine (39)
Kid-friendly (37)
Fit for Foodies (35)
Quiet Conversation (32)
Neighborhood Gem (30)
Tasting Menu (29)
Bar Seating (25)
Pre/post Theatre (25)
Notable Wine List (20)
Disabled Access (18)
Gluten Free Options (18)
Healthy (18)
Happy Hour (18)
People Watching (15)
Good Vegetarian Options (14)
Afternoon Tea (13)
Hot Spot (13)
Late-night Find (13)
Great for Outdoor Dining (13)
Handcrafted Cocktails (13)
Local Ingredients (9)
Afternoon Coffee (8)
Scenic View (8)
Vibrant Bar Scene (8)
Vegan (7)
Great Beer (4)
Paleo Friendly (4)
Quick Bite (4)
Live Music (2)
Organic (2)
Spicy (2)
Tapas (2)
Waterfront (2)
Live Sports (1)
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4437 reviews
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vip
 (Washington DC)·Dined a day ago

My husband and I had Sunday brunch on two previous occasions at Maggiano's located in Tyson's Corner. This was our first brunch at the Richmond (Short Pump Mall) restaurant. The food is amazing -- lemon ricotta pancakes and creme brule french toast -- and mimosas for $2 (not a misprint, yes $2). It would be nice to try the other items on their wonderful brunch menu but we can't seem to get beyond the pancakes and french toast. Our waitress was a great server -- always attentive and friendly (we sat in their bar area, our preference). We will certainly return many, many times!

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food5
ambience5
service5
value5

 
 (Richmond)·Dined 2 days ago

We always enjoy our meal. It is a friendly, comfortable atmosphere and the food is always good. We usually take food home as well. Thank you.

Tags: Kid-friendly, Cozy, Special Occasion, People Watching
Was this review useful to you?Yes·No·
food4
ambience4
service4
value5

 
·Dined 2 days ago

We came in to celebrate my mom's birthday and she loved it more than enough food we couldn't finish it and to get a meal to take home was awesome.

Tags: Good for a Date, Good for Birthdays, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined 3 days ago

Our waitress was fabulous. We ordered stuffed mushrooms as an appetizer and they came out cold. Everyone was very nice and quickly fixed the problem by bringing us a fresh, warm order. The rest of our meal was delicious.

Tags: Tasting Menu, Good for Anniversaries, Romantic
Was this review useful to you?Yes·No·
food4
ambience5
service5
value4

 
·Dined 4 days ago

I am never disappointed at Maggianos. The food is always exceptional and the service is excellent. If I get to choose for a special occasion, it's always Maggianos. I have also had great times meeting up with friends for lunch or dinner. Thanks so much for always making our time at Maggianos enjoyable and a great experience!

Tags: Great for Lunch, Seasonal, Special Occasion, Casual, Cozy, Authentic, Great for Outdoor Dining, Good for Birthdays, Sunday Lunch, Worth the Drive, Fun, Great for Brunch, Good for a Date, Good for Groups, Romantic, Good for Anniversaries
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Richmond)·Dined 6 days ago

We consider ourselves Maggiano’s regulars. Another good meal with our friend.

Tags: Fun, Quiet Conversation, Authentic, Good for Groups
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food5
ambience5
service5
value5

 
·Dined 6 days ago

Service was prompt and exceptional. This from being seated and throughout dinner. Waitstaff was knowledgable and friendly. Management even stopped by to check on our experience

Tags: Special Occasion, Great for Lunch, Great for Brunch
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
 (Richmond)·Dined 6 days ago

Came for lunch to celebrate a few birthdays at our office. Everyone loved their food and our waiter was very attentive, knowledgeable, and personable. We had an excellent experience and look forward to coming back!

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food5
ambience5
service5
value5

 
·Dined on January 15, 2018

I loved it! Great place to relax and expect excellent service, food and atmosphere.

Tags: Good for Groups, Fun, Worth the Drive, Casual, Happy Hour
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 15, 2018

The restaurant is located inside the mall so it took a few minutes to find, the restaurant is very nice looking on the inside, and the food was just average.. nothing special.

Tags: Special Occasion, Great for Brunch
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food3
ambience5
service4
value5

 
·Dined on January 14, 2018

Once we got seated everything was very good. However, my reservation was for 11 people and I had 7 of us there on time. They would not seat us and told me 9 out of the 11 had to be there before they would seat my party. She also told me that they would only hold reservations for 15 minutes. Once the rest of the people arrived they told me they were looking for parking however the lady still would not seat my party until they were inside. And told me she was about to cancel my reservation. Luckily my party got inside within 15 seconds of my reservations being cancelled. That policy needs to be online when making reservations and if most of the party is at the restaurant I don't see why we couldn't be seated until those other 4 people arrived.

Tags: Good for Birthdays
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food4
ambience2
service2
value5

 
 (Richmond)·Dined on January 14, 2018

Seating was inappropriate for a party of 4. I was seated in the isle and was bumped to many times to keep track. Baked Ziti was poorly prepared and waitress was notified. No attempt was made by management to discuss the issue. Very disappointing especially for a SPECIAL occasion. I wish I snapped a photo!

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food1
ambience2
service4
value2

 
·Dined on January 14, 2018

I have been going to the Short Pump location since it first opened and I have always had excellent service, until this visit. The Mom's lasagna was delicious as always and being able to also take one to go is an excellent value. However, we all would have loved to have gotten the large salad we had ordered prior to our meal arriving. An apology would have been considerate as well. Our waiter was very inattentative and the service was extremely slow. This was a first, the service has always been above par.

Tags: Special Occasion, Good for Anniversaries, Good for Groups, Good for a Date, Great for Brunch, Comfort Food, Good for Birthdays, Sunday Lunch
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food5
ambience4
service2
value4

 
 (Denver)·Dined on January 14, 2018

Everything was great , love to bring my family here.

Tags: Neighborhood Gem, Special Occasion
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food4
ambience5
service5
value5

 
 (Charlotte)·Dined on January 14, 2018

David was FABULOUS and took excellent care of us! Thank you!

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food5
ambience5
service5
value5

 
 (Philadelphia)·Dined on January 14, 2018

We were seated soon after arrival. We had a large party and needed over half there to be seated. It should say that when you reserve. They were able to immediately accommodate the rest of out group. The food was great and the prices were resonable. The portions were decent most took there meal home. Great lunch

Tags: Afternoon Tea, Great for Brunch, Special Occasion
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food4
ambience5
service5
value5

 
 (Richmond)·Dined on January 14, 2018

Our waitress was AMAZING. She was knowledeable and made out daycation dinner even more special.

1 person found this review helpful.
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food5
ambience5
service5

 
·Dined on January 14, 2018

My waitress was amazing. I cannot Remember her name but she always had a smile on her face and was very polite. Please give her more hours

Tags: Romantic, Tapas, Kid-friendly, Good for Birthdays, Tasting Menu
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 13, 2018

We were at Maggianio's celebrating my husband and a friend of ours birthday. The drinks were good, the food was good and the atmosphere was perfect. We really enjoyed ourselves.

Tags: Quiet Conversation, Romantic, Sunday Lunch, Business Meals, Great for Brunch, Good for Anniversaries, Good for Groups, Good for a Date, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on January 13, 2018

We had a wonderful time celebrating my mom’s 75th Birthday! Great food and atmosphere! Definitely will return.

Tags: Good for a Date, Good for Birthdays, Neighborhood Gem
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food5
ambience5
service5
value5

 
·Dined on January 13, 2018

The salmon was delicious! Loved the Italian salad!

Tags: Fun, Cozy, Good for Groups, Good for Anniversaries, Special Occasion, Great for Brunch
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food5
ambience5
service4
value5

 
 (Richmond)·Dined on January 13, 2018

It was my nephew's birthday and his first time at Maggiano's. My family and I love it when we are in Richmond so we thought it wiuld be a great place to celebrate. We had a nice booth. Our waiter was great! Food was hot and delicious with very generous portions. We really enjoyed our meal and the overall atmosphere. Our waiter brought out a slice of cake with candles as a surprise. Thanks for a great evening.

Tags: Good for Groups, Good for Anniversaries, Comfort Food, Great for Lunch, Worth the Drive, Good for a Date, Romantic, Good for Birthdays, Cozy, Sunday Lunch, Neighborhood Gem, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 11, 2018

Delicious food and fabulous service! Great place to celebrate a birthday!

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food5
ambience4
service5

 
 (Richmond)·Dined on January 11, 2018

Rob N was wonderful as our waiter. We were celebrating a birthday-and it was lovely.

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food5
ambience5
service5
value5

 
·Dined on January 10, 2018

Great atmosphere and customer service . The restroom was very clean. And the service once again was outstanding I'm no complaints from the people that I was with and we will definitely be coming back again and bring him even more friends

Tags: Fun
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food5
ambience5
service5
value5

 
·Dined on January 9, 2018

Wonderful restaurant and the service was greet! I will definitely return with friends and family. Just make sure if you're in a group to try and get a spacious table they're a bit small.

Tags: Casual, Seasonal, Good for Anniversaries, Authentic, Special Occasion, Good Vegetarian Options, Good for Birthdays
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food5
ambience4
service4
value5

 
·Dined on January 7, 2018

Our party of 7 enjoyed the evening. Noise level a little high and cramped table arrangements made it difficult to reach table without rubbing another party's chair or arm. Our server was very well versed on the menu and made several suggestions that we followed. We liked the service and food!

Tags: Kid-friendly, Authentic
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food5
ambience4
service5
value5

 
·Dined on January 7, 2018

Maggianos is a real great place for a couple or large party gathering. Really well prepared and tasty Italian-style fare for a chain. We had a party of 11, not dissapointed in any way. There was a party of 26 in there at same time as us and they seemed to keep up with them as well. If I had to complain about something, my napkin smelled like kitchen. Soooooooo much better than the diluted food of a wanna be "Italian-food" competitor (og). Prices for any budget. Food is plentiful, bread keeps coming. Just made myself hungry!

Tags: Good for Anniversaries, Business Meals, Special Occasion, Good for Groups, Disabled Access, Cozy, Sunday Lunch, Great for Brunch, Great for Lunch, Good for Birthdays, Creative Cuisine, Worth the Drive, Bar Seating, Authentic, Good for a Date, Kid-friendly
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food5
ambience5
service5
value5

 
·Dined on January 7, 2018

We went for a special occasion and were blown away by the service we received. We had a party of 7, so we did the family style dining experience. The food was excellent and our server Dakota was top notch!! I would highly recommend Maggianos for any occasion.

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food5
ambience5
service5

 
·Dined on January 7, 2018

This was my first time at maggianos I must say that I had a wonderful time. My mother really thank you guys for making her birthday special. The food and the service was great.

Tags: Special Occasion
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 6, 2018

Maggianos is a really nice Italian restaurant. Service can be slow, and there is frequently a wait on the weekend. But, the food is great and the wait staff is very professional. The value of the food is also very high. It's a great place for either family dining, even with a bigger group, or a date.

Tags: Hot Spot, Good for Groups, Good Vegetarian Options, Special Occasion, Good for a Date, Good for Anniversaries, Good for Birthdays, Authentic, Worth the Drive, Kid-friendly, Romantic
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food5
ambience3
service4
value4

 
 (Richmond)·Dined on January 6, 2018

Celebrated a friends birthday. The food was fantastic as always. David was just great to us and really took interest in making our night great. Kelly, who was running things on this frigid night, was super sweet and took time out to check on us. Those diavola mussels are always the best.

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food5
ambience4
service5
value5

 
·Dined on January 5, 2018

My wife and I went to Maggiano's for our one year anniversary. We made a reservation, which was a good thing because there was quite a wait at the door at 6:45 on a Friday night. Overall, it was a good experience: the manager came by our table and offered us a coupon for our next visit because it was our first time there, we were given two full entrees to take home that came with our meals, the chef came to my table to talk about my food allergies to ensure I was taken care of, and the food was absolutely perfect.

Our only complaint was our server. She was initially friendly, but soon became quite the opposite. When she was going over everything, she told us the chef comes to the table to speak with anyone with allergies, then immediately asked our drink order. At no point did she ask us about allergies or give us time to tell her if we have any. I do have a few food allergies, but thought that I was just supposed to mention it when we order. We each ordered a cocktail because happy hour was ending in ten minutes, then ordered our food. I then told our server about my allergies and she became quite nasty and asked me in an irritated tone why I didn't tell her about them when she asked. I told her she did not ask or give us time to tell her, but she thought it would be a great idea to argue and tell me I wasn't listening to her. I disagreed, but told her it was no big deal. A few minutes later, when she was bringing us our appetizer, she grabbed our cocktail glasses, which were nowhere near being empty, then walked away. She walked by with them a minute later and I asked her if I could have my drink back because I was obviously not finished. She held it up, looked at me and sighed. She said she could bring me another and would charge me the happy hour price. I wasn't in the mood for another argument, so fine. This sort of behavior continued until we left.

Tags: Good for Anniversaries, Romantic, Good for Groups, Notable Wine List, Special Occasion, Comfort Food, Good for a Date, Happy Hour
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food5
ambience5
service1
value5

 
·Dined on January 5, 2018

Date nigh with husband. Great experience!

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food4
ambience4
service5
value4

 
·Dined on January 5, 2018

Wonderful service, not only by our waitress, but also by the manager! Great experience, and delicious food - highly reccommend!

Tags: Seasonal, Business Meals, Good for Anniversaries, Romantic, Good for a Date, Authentic
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food4
ambience5
service4
value5

 
 (Richmond)·Dined on January 3, 2018

Our server had zero personality, no smile, no sense of humor. My husband and I took our 3 adult kids there for dinner before our daughter went back to school. We were all in a great mood ready for great Italian food, wine and atmosphere. The server was not accommodating, very disappointed. Food was very good except for the Johnny’s Carbonaro, kind of bland so we don’t recommend that. Atmosphere was great, hostess was great.

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food4
ambience4
service2
value3

 
 (Richmond)·Dined on January 2, 2018

Appetizers were good but the eggplant parm was very average and I actually got really really sick. I won't be going there again. Spent a lot of money for dinner for 7 that could have gone towards a better experience.

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food5
ambience3
service2
value2

 
·Dined on January 2, 2018

Service was outstanding. I was in a rush and wanted to enjoy a good meal. Reservations were quick and easy

Tags: Healthy, Good for a Date, Good for Anniversaries, Creative Cuisine, Authentic, Romantic
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food4
ambience5
service5
value3

 
·Dined on January 1, 2018

Really outstanding Italian dishes with a large, varied menu. Can be pricey, but can also be quite reasonable if you look for the "Marco's Special" dinner options. Large portions, great salads, great service.

Tags: Good for Birthdays, Seasonal, Special Occasion, Fit for Foodies, Handcrafted Cocktails, Creative Cuisine, Romantic, Good Vegetarian Options, Good for a Date, Business Meals, Good for Anniversaries, Authentic, Comfort Food, Good for Groups
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food5
ambience4
service4
value4

 
·Dined on January 1, 2018

I recommended we go to Maggiano's in the first place because I had great meals and service there before. This was New Years Eve! Our reservation was for 9:15 PM, and we were finally seated at 9:45 PM. They put us in a tight corner with the Christmas music playing extremely loud we could barely hear each other. When we sat down we noticed just about all of our water glasses were filthy, with some having food particles stuck to them. The waitress took those away and gave us new ones. We got our drink order in (which was just teas and waters) and it took the waitress a long time to get back to finally get our order. At about 10:30 PM our salads finally came out and then 10:45 our main courses. One of which was some sort of steak and she had ordrered it well done and it was RARE. When the waitress came back, she took it off her plate and in about 5 minutes brought her another (umm, pretty fast if you ask me). When were finally paid our bill it was 11:35 PM. It takes us 25 minuters to get home. Needles to say, my husband and I brought in the New Year not watching the ball drop in NY but on the Interstate. Not cool! I was embarrased that I had recommed this restaurant to my friends and I seriously doubt they will let me do it again.

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food2
ambience2
service2
value2

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